• 제목/요약/키워드: Types of Disputes

검색결과 92건 처리시간 0.031초

소비자 관점에서 본 주택 및 인테리어 하자 실태 분석 및 인테리어 서비스 평가 (Analysis on Defect Disputes in Housing & Interior Design from Consumers' Perspective and Interior Design Service Evaluation)

  • 이소영;전경민
    • 한국주거학회논문집
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    • 제27권5호
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    • pp.65-72
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    • 2016
  • The purpose of the study was to investigate defect cases in residential interior design, to identify the state of defects, and to categorize types of defect and disputes. In addition, consumer appraisal to residential interior design service were analyzed. The results of this study could provide fundamental information regarding the defects and claims in residential interior design. First, we did literature review for defect disputes in architectural design and interior design. We identify the definition of defects by building life cycle, by state of construction, by activity, and by design performance. Second, we analysed interior design defects cases reported in Korea Consumer Agency & Ministry of Land, Infrastructure and Transport. A total of 49 cases of defect disputes in residential interior design from 2000 to 2015 were investigated. As a result, many defects appeared during the construction stage. A majority of defects cases fall into insulation, water-proofing/leakage work. In terms of design aspects claim, functional and aesthetic defects were claimed. Third, from Consumer Market Evaluation Indicators, raw data from 500 respondents were investigated for the housing repair and interior design. It is found that information comparability, responsiveness to consumer claim, price, and safety are important factors for consumer satisfaction in interior design.

외식 프랜차이징 분쟁 유형과 기업정보 간의 차이분석 연구 (An Analytical Study on Differences between the Types of Disputes in Food Service Franchises and the Relevant Corporate Information)

  • 강석우;나영아
    • 한국조리학회지
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    • 제19권5호
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    • pp.264-279
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    • 2013
  • 본 연구의 목적은 외식 프랜차이징의 분쟁 유형과 기업정보 간의 차이를 분석하는데 목적이 있다. 연구목적을 달성 하기위해 공정거래위원회의 심결례를 바탕으로 분쟁의 유형을 분석하고 관련된 기업정보와의 차이가 있는지 SPSS WIN(V.17.0)을 이용하여 분석하였다. 분석결과, 분쟁의 유형은 정보공개서 미제공(58.5%)과 가맹금 미예치(15.1%)가 높았고, 분쟁유형과 관련 변수간의 크러스컬웰리스(Kruskal-Wallis) 검증에서 매출액과 설립기간 및 가맹점수는 유의수준 p<.05, 상시종업원수는 유의수준 p<.1에서 유의한 차이를 발견 하였다. 상관계수에서, 설립기간은 상시종업원수와 가맹점수에서 양의 연관성이 있었고, 상시종업원수는 가맹점 수와 브랜드 수에 유의수준 p<.05에서 연관성이 있었다. 분쟁의 해결방안으로는 가맹본부의 신의칙준수와 관련 당국의 모범거래기준 및 법제도 강화 그리고 가맹 희망자는 전문가의 자문이 필요할 것으로 시사되었다.

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전자상거래 분쟁해결제도의 개선방안에 관한 연구

  • 김석철
    • 한국중재학회지:중재연구
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    • 제10권1호
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    • pp.68-90
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    • 2000
  • This paper disscusses about the e-commerce and the various types of e-commerce disputes. Through empirical examination on the dispute consiliation system and by comparative analysis it is derived out of the weakness of current system and finally some suggestions for improvement. First, it is recommended that the more sophisticated knowledge concerning e-commerce should be proliferated through the existing institutions. For example, disputes for B2C could be managed by the consiliation system of consumer dispute consiliation in Consumer Protecion Board of Korea, while B2B by the arbitration system of the Korean Commercial Arbitraion Board. Second, the role of Korea Institute for Electronic Commerce established for the purpose of consiliation of e-commerce disputes is much emphasized. For successful achievement, it is necessarily required to reinforce the related laws, systems, institutions and human resources. Finally, it is also suggested that the the Korean Commercial Arbitraion Board and Consummer Protection Board of Korea fully cover consiliation and arbitration, while Korea Institute for Electronic Commerce activates its proper role of consulting and ad hoc arbitration by using electronic information. The paper points out the last one as the most desired practice.

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독점규제법 관련분쟁의 중재의 대상적격 (The Arbitrability of the Subject-matter of a Dispute on the Antitrust Law)

  • 강수미
    • 한국중재학회지:중재연구
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    • 제20권1호
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    • pp.41-65
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    • 2010
  • It is a matter for debate that which types of dispute may be resolved by arbitration. This problem is concerning the arbitrability of the subject-matter of a dispute. National laws establish the domain of arbitration. Each state decides which matters may or may not be resolved by arbitration in accordance with its own political, social and economic policy. In response to complexity and diversity of a social phenomenon, the dispute also is various, therefore can not be settled efficiently by means of court adjudication to which applies a law strictly. To overcome such problems we are going to seek to make use of arbitration. According to Korean Arbitration Act Art. 3 (1), any dispute in private laws would be the object of arbitral proceedings. For the promotion of fair and free competition, it is increasingly wide-ranging antitrust legislation across the world. It is matter for debate what can an arbitral tribunal do when confronted with an allegation that the contract under which the arbitration is brought is itself an illegal restraint of trade or in some other way a breach of antitrust law. The underlying question is how to accommodate the conflicting congressional policies favoring resolution of private controversies by arbitration and encouraging private suits to protect the public interests served by the antitrust laws. It is necessary to inquire into the arbitrability of antitrust issues on case-by-case basis, because the types of them are quite diverse. If antitrust issues are the dispute in private laws and the contracting parties agreed to submit to arbitration disputes which have arisen or which may arise between them in the antitrust issues, the antitrust disputes are arbitrable. Not only international antitrust disputes but also domestic antitrust disputes are capable of being resolved by arbitration. When the public interests in the enforcement of antitrust legislation are asserted, it is possible to justify the annulment or the refusal of the recognition or the enforcement of an arbitral award that ignores public policy as a matter of it.

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대체적 분쟁해결방안으로서의 종교적 분쟁해결 방안 - 불교적 분쟁해결방안(BDR)을 중심으로 - (Religious Dispute Resolution Plans as an Alternative Dispute Resolution Plan - Focusing on Buddhist Dispute Resolution (BDR) -)

  • 김성식;김용길
    • 한국중재학회지:중재연구
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    • 제32권2호
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    • pp.135-157
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    • 2022
  • Religion has a very close relationship with our everyday lives. In particular, religion maintains an absolute and ultimate value system and is deeply associated with all sectors of society such as politics, economy, thought, arts, culture, and science. The original meaning of religion in Buddhism means the teachings that become fundamentals. There are numerous religions around the world, and each religion has its own object of faith, different system, and unique rites and lifestyles. Therefore, evaluating or denouncing other regions based on the doctrines or conventions of a specific religion can lead to conflicts and disputes. The Buddhist Vinaya Pitaka related to alternative dispute resolution (ADR) is a method regarding the operation of a community. Vinaya Pitaka contains Buddha's teachings about individual and organizational ethics and on community life and activities. It is the Buddhist dispute resolution (BDR) of the Vinayata Pitaka that contains knowledge on howto remedy disputes among the four types of disputes that can occur. Vinaya Pitaka contains the principles and systems of BDR, and it is sufficient background for succeeding in the development of harmony today. The messages of laws, ethics, and Buddhist teachings are clear in these characteristics. The systems, progress, and procedures for various rites, events, and disputes as well as for everyday life, etc. display a rational operating system through karma. In particular, when disputes occur, the cause of the dispute is resolved as much as possible through transparent fairness and being unanimous using the seven remedies for disputes. Buddhist priests pursue private autonomy of ADR through karma, repentance, acceptance, etc. to maintain and continue the integrated functions of Buddhist priest harmony.

전자상거래 분쟁의 유형과 해결제도 (Type and Settlement System of Disputes in Electronic Commerce)

  • 이강빈
    • 한국중재학회지:중재연구
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    • 제11권1호
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    • pp.217-245
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    • 2001
  • Like traditional commerce, disputes are bound to arise in the course of conducting an e-commerce transaction. At present of June 30, 2001, 259 cases of dispute on e-commerce have been applied for the mediation of Electronic Transaction Dispute Mediation Committee, types of them are 170 cases of delayed delivery of commodity, 21 cases of contract cancellation and refund, 16 cases of personal information protection, 16 cases of false and exaggerated advertisement, 14 cases of commodity defect. The settlement systems of e-commerce dispute are litigation and Alternative Dispute Resolution(ADR). ADR encompasses mediation, arbitration, and similar private tools for resolving disputes. ADR offers many perceived advantages. Speed of resolution and low cost are often cited as the primary benefits. Therfore e-commerce disputes may be settled more effectively by litigation. The settlement systems of e-commerce dispute by ADR are the mediation of Electronic Transaction Dispute Mediation Committee, the mediation of Consumer Dispute Mediation Commercial Arbitration Board, and the arbitration of Korean Commerical Arbitration Board. E-commerce sets up the probability that its merchants and customers will not exist in the same legal jurisdictions. The confusing application of laws and wide geographical dispersion of these parties will necessitate a faster and cheaper dispute resolution methodology. Therefore, online ADR may be effective for e-commerce dispute resolution. The examples of online ADR opetation are the cyber mediation of Electronic Transaction Dispute Resolution Committee, the cyber mediation of Korean Commercial Arbitration Board, the cyber mediation of Click N Settle, the online ADR of BBB online, and the cyber arbitration of virtual Magistrate.

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소택지 토지이용 변경에 관련된 분쟁론자의 환경 프레임 분석에 관 하여 (An Analysis of Disputants' Environmental Conflict Frames Relating to Ohio Wetland Conversion Disputes)

  • 이기철
    • 한국조경학회지
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    • 제21권4호
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    • pp.1-14
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    • 1994
  • This study attempted to characterize conflict frames of environmental disputes by examining twelve actual wetland permitting cases in Ohio. The participants consisted of such interested parties as applicants, technical, legal or environmental consultants to applicants, U.S.Army Corps of Engineers, U.S.Environmental Protection Agency, U.S.Fish and Wildlife Service, Ohio Environmental Protection Agency, Ohio Department of Natural Resoures, local agencies, the environmental community, and citizens who have been involved of the permitting process. The purpose of this study is to provide empirical evidence of how different perceptual frames existed in the wetland conversion disputes, and to understand different environmental conflict frames that influenced disputants' perception relating to dispute resolution. The vehicles used to collect the necessary data were three survey instruments : Open-ended questionnaires, Likert-type questionnaires, and ranking questionnaires. Forty-three subjects were contacted for open fact-to-fact interviews, 53 subject for Kikert-type mail survey and 54 subjects for ranking instrument mail survey. Analyses of survey results revealed that six different types of frames were clearly identified from all the parties involved in Ohio wetland conversion disputes. It revealed that disputants had statistically significantly different levels of perception to the frames based on the participants' role (i.e. regulator, applicant, commentor), the number of involved parties in the process, processing time and the issuance of a permit. The findings also revealed that information sharing among disputants played a significant role in the process of froming and reframing. The alternative idea, building cooperation through negotiation, was proposed to provide new insight into the resolution of the dispute.

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PA기법을 활용한 건설분쟁 예측모델 개발에 관한 연구 - 의사결정나무를 중심으로 - (A Study on the Development of Construction Dispute Predictive Analytics Model - Based on Decision Tree -)

  • 장세림;김한수
    • 한국건설관리학회논문집
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    • 제22권6호
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    • pp.76-86
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    • 2021
  • 건설공사에는 다양한 이해관계자들이 참여하며, 리스크와 클레임 및 분쟁이 발생할 수 있는 가능성이 높다. 분쟁은 비용과 시간의 손실을 발생시키기 때문에, 건설사 입장에서는 건설공사를 효율적으로 관리하고 수익성을 높이기 위해 건설분쟁을 사전에 예측하고 선제적으로 대응하는 것이 중요한 현안이다. 본 연구의 목적은 건설공사 조건에 따라 발생하는 분쟁의 유형과 분쟁유형별 발생확률을 예측할 수 있는 의사결정나무 기반의 건설분쟁 예측모델을 구축하는데 있다. 이는 분쟁을 사전에 예측하고 선제적으로 대응할 수 있는 기회를 제공한다는 측면에서 유용하게 활용될 수 있다.

통상 마찰에 대응하기 위한 한국 반도체산업의 제휴형태와 기업특성의 관계에 관한 연구 (A Study on Relations Between Alliance Forms and Firm's Characteristics in Korean Semiconductor Industry to Prevent Trade Disputes)

  • 정종식
    • 통상정보연구
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    • 제10권3호
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    • pp.369-389
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    • 2008
  • The purpose of this paper is to study on relations between alliance types and firm's characteristics in Korean semiconductor industry to prevent trade disputes. The recognition of firms' business strategies tend to be subjective and there is a limitation to use the guiding principles due to subjectivity. If there are additional guiding principles which view strategic alliances in relation to more objective characteristics associated with firms, such as their size, function, scope, and location, they will be useful tools for executives and managers in their business practices. We analyze strategic alliances how firms; external characteristics become decision factors for selecting appropriate forms of strategic alliances. Previous research works with focus on alliance forms are reviewed, then an analytical framework is described with certain categorization of firms' characteristics and alliance forms.

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의류제품의 소비자 피해 사례에 대한 실증분석 (An Empirical Analysis on Consumer Damage Cases of Clothing Products)

  • 박영희
    • 패션비즈니스
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    • 제18권1호
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    • pp.149-163
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    • 2014
  • The purpose of this study is to investigate and analyze the actual conditions of consumer damage occuring in the use of clothing products. The data used for analysis included 470 cases, which were deliberated by requesting consumer disputes deliberation at the consumer consultation room of Masan YWCA at the Kyeongsangnamdo Consumer Life Center belonging to the Kyeongnam provincial office. The disputes regarding the clothing products insisted that consumers suffered damage for the period from March, 2011 to June, 2013. The data processing was carried out by SPSS 14 and the statistics techniques used went through a cross tabulation analysis and ${\chi}^2$-test. The results are as follows. The difference in the analysis result of purchase path and material as to kinds of clothing products showed a significant difference. The damage types of clothing products were classified into five types: change of color, change of style, change of surface and touch, breakage of subsidiary materials, and others. The damaged clothing products showed a difference for damage frequency according to the items of clothing products; in particular, damage frequency for change of color appeared high. The damage contents of change of color were identified as metachromatism, discoloration and yellowing, stain occurrence, and decolorization. The damage responsibility for these clothing products appeared to be various as to clothing items, but was higher at dry cleaners and manufacturers.