• 제목/요약/키워드: The firm image

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공유가치 창출(CSV)을 통한 기업의 문화예술 지원과 수용자들의 반응에 대한 연구 (A Study on Corporate Cultural-Art Supporting and Consumer Response Based on Creating Shared Value)

  • 권은정;안원현;김치용
    • 한국멀티미디어학회논문지
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    • 제16권3호
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    • pp.388-398
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    • 2013
  • 본 연구에서는 '기업의 문화예술 지원 동기에 따라 기업의 사회 공헌 이미지에 대한 인식은 차이를 보일 것'이라는 연구가설을 검증하였다. 전국의 주요 공연장 및 미술관을 중심으로 310부의 설문지를 배부하고 그 결과를 구조방정식 모형을 통해 검증한 결과, 고객 가치 동기가 기업의 사회 공헌 이미지 평가에 정적(+)인 영향을 주고, 기업 가치 동기가 기업의 사회 공헌 이미지 평가에 부적(-)인 영향 주는 것을 알 수 있다. CSR과 CSV를 포함한 기업의 사회공헌 동기의 유형에 따라 소비자가 인식하는 기업의 평가는 어떻게 달라질 것인지를 검증하기 위해 집단 간 비교를 실시하였다. CSR 집단에 비해 CSV 집단에서 고객 가치 동기가 기업 이미지에 미치는 영향력이 큰 것을 알 수 있다. 그리고, CSV 집단에 비해 CSR 집단에서 기업 가치 동기가 기업 이미지에 미치는 영향력이 큰 것을 알 수 있다.

미디어의 CEO 이미지 재구성과 주식 평가: AOL Time Warner의 사례분석 (The Construction of CEO Image and the Stock market Evaluation: The Case of AOL Time Warner)

  • 정재민
    • 한국언론정보학보
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    • 제34권
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    • pp.244-274
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    • 2006
  • 본 연구는 미디어에 비친 리더의 이미지를 분석하고 미디어를 통해 재구성된 리더의 평가와 기업의 주가에 상호 관련성이 있는지를 살펴보았다. 구체적으로 세계 최대의 미디어 그룹인 AOL Time Warner의 회장 스티브 케이스의 사례를 대상으로 미국의 대표 경제지 월 스트리트 저널을 분석하였다. 분석기간은 그가 취임한 2000년 1월부터 퇴임한 2003년 5월까지 3년 5개월로 정했다. 미디어는 시장에서 정보중재자로서 기능하기 때문에 월 스트리트 저널의 보도는 투자자들에게 중요한 지표가 된다. 또한 기업 리더의 이미지는 단순히 개인 차원을 넘어서 그 기업을 대변하기 때문에 결과적으로 미디어에 비친 리더의 이미지는 주식시장에서 투자자의 평가에 중요한 요인이다. 분석 결과 스티브 케이스가 회장으로 등극한 초기에는 그의 개인적 이력이 강조되면서 혁신적이고 도전적인 천재로 묘사되어 긍정적인 미지로 그려졌다. 그러나 퇴임시기에는 기업의 부실한 성과에 대해 무책임하고 조화를 이루지 못한 독선적인 모습으로 이미지가 재구성되었다. 이렇게 미디어를 통해 비친 리더의 이미지는 주가 변동과 높은 상관관계에 놓여있었다. 다시 말해 리더가 긍정적인 이미지로 비칠 때 시장에서 그 기업의 주식도 높이 평가되었고, 부정적인 이미지로 부각되었을 때 기업의 주가는 낮게 평가되었다.

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Factors Affecting Value Co-Creation Behavior for Social Enterprises in Retail Sector

  • Sungjoon YOON;Heeyeon KIM
    • 유통과학연구
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    • 제22권9호
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    • pp.97-106
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    • 2024
  • Purpose: In view of increased social awareness of today's consumers, it is very important to understand how retail customers perceive their sense of social responsibility. This study aims to explore the decision processes of university students that affect the patronage of social enterprises in retail sector. Research design, data and methodology: This study proposes and tests whether and how social network traits, firm's image, and perceived trustworthiness serve as predictors of value co-creation behavior specific to two different industries (social enterprises and regular firms) operating in retail sector of South Korea. This study incorporated theoretical premise of value co-creation to verify the structural relationships among the predictors of value co-creation. Results: The result demonstrates that social network and firm's image both significantly influence consumers' value co-creation behavior. The study further found that the firm's image is overall more effective for eliciting consumers' value co-creation behavior than social network traits. Conclusions: As the result of comparing the industry type (social enterprises vs. regular firms), the study confirmed a meaningful difference such that consumers indicated greater impact of firm's image on value co-creation for social enterprises than for regular firms. The findings are expected to provide useful industrial insights for the management of social enterprises.

기업의 문화마케팅이 브랜드 이미지 및 브랜드 충성도에 미치는 영향 - 네이버라이브러리, 별마당도서관, 현대카드라이브러리를 중심으로 - (The Effect of Corporate Cultural Marketing Activities on Brand Image and Loyalty - Focused on Naver Library, Starfield Library and Hyundai Card Library -)

  • 정은아;최승리;최정일
    • 품질경영학회지
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    • 제46권4호
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    • pp.1015-1028
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    • 2018
  • Purpose: This study attempts to find how the cultural marketing activities utilizing cultural space affect firm's brand image and brand loyalty, and whether this culture marketing technique is recognized as a social contribution activity by potential customers and thereby influence brand image and loyalty. Methods: The data was collected by using the structured questionnaires to consumers who have experience using the Naver Library, Starfield Library, and Hyundai Card Library. The proposed research model is tested using 178 valid questionnaires using Smart PLS 2.0. Results: This research indicated that among cultural marketing factors, cultural support and cultural promotion have little impact on brand image, whereas culture firm influence brand image. Brand image also had an impact on brand loyalty, but it was found that public libraries operated by companies were not recognized as corporate social contribution activities, nor did they have an impact on the formation of the company's brand image. Conclusions: The study offered a theoretical and empirical foundation for future research by empirically identifying the relationship between cultural marketing and brand image and loyalty and confirmed the coordinating effect of social contribution activities between a cultural firm and its brand image.

브랜드 선호도 영향 요인 (Brand Preference Influence Factors)

  • 김세환
    • 산업융합연구
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    • 제11권1호
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    • pp.1-13
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    • 2013
  • In this study, I tried to study whether the congruence between consumer's brand image and self image influences consumer's brand preference. the outcomes of the study suggest that the consumers purchase the image of the brands, rather than the products themselves. Thus, the firm must develop the brand image focused on consumer's preference.

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직장 남성들의 근무복 실태조사 연구(1) -근무복 만족도와 선호도를 중심으로- (A Research Study on Work-Man's Uniform(1))

  • 박선희;서미아
    • 복식문화연구
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    • 제4권1호
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    • pp.75-91
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    • 1996
  • The work-man's uniform should be coincident wit the image of his firm and accounted of the function according as its purpose. We made questions to 404 workers at 8 firm in our country through the questionnaire papers to know about a work-man's uniform and researched whether the satisfactory in wearing his uniform had relation with his type of business, grade, carrier, age, marriage, and monthly income. The results of this study is as follows; 1. In the uniform status of the fir, thee were many jumper styles in he design of the uniform. The color of that was more dark than bright and the materials of one was used much more chemical fiber than natural fiber. Each of the field office supplied the uniform to his work-man more frequently than the main office. All of firm payed off the uniform expense and decision of the uniform design was almost made both the firm and the labour union. 2. In he satisfaction of the uniform, the satisfaction of uniform was shown high in the design, color, materials, size and function. The highest dissatisfaction reason is as follows; it was disagreeable to concrete design in the design and dark color and keeping warm or draft was bad in the materials, the bust and pant's length was long in the size. 3. In preference of the uniform, the older of preference in the design was what the working environment and the image of firm was suitable, the characteristic uniform. The order of preference in the color was beige, blue, grey. The preference of in the materials was good to keep warm and draft. The preference in the pattern was 'no pattern' every type of business. The experts, or administrators and office workers than others preferred 'no pattern' of the uniform in the pattern.

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The Effect of Carbon Emission Disclosure on Firm Value: Environmental Performance and Industrial Type

  • HARDIYANSAH, Mohammad;AGUSTINI, Aisa Tri;PURNAMAWATI, Indah
    • The Journal of Asian Finance, Economics and Business
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    • 제8권1호
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    • pp.123-133
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    • 2021
  • This research aims to examine the effect of carbon emission disclosure on firm value and to reveal environmental performance and industrial type as the moderating variables. This study used 82 samples of companies listed on the Indonesia Stock Exchange (IDX) and receiving awards in the Indonesian Sustainability Reporting Award (ISRA) in 2014-2018. This study used a multiple linear regression analysis to test the hypotheses. The results showed that carbon emission disclosure had a positive and significant effect on firm value as carbon emission disclosure is a form of corporate concern on environment positively responded by the market and becomes the basis for investors to make their considerations in assessing the company sustainability. Besides, environmental performance and industrial type can strengthen the influence relationship of carbon emission disclosure on firm value since environmental performance was assessed based on ISO 14001 certification ensuring that the company has tried to preserve the environmental sustainability by creating a good environmental management system. Moreover, companies categorized into high profile industrial type have tried to change their unfavorable image and avoid lawsuits by performing carbon emission disclosure to gain positive responses from the market.

병원코디네이터의 직무성과 인식 (A Study on Performance Perceptions of Hospital Coordinators)

  • 조경원;김창환
    • 보건의료산업학회지
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    • 제3권1호
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    • pp.25-32
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    • 2009
  • The goal of this paper is to estimate firm performance of hospital coordinators through a survey on employees of medical institutions placed in Busan and Ulsan. The survey for this paper is constituted by 34 questions of 4 groups related to firm performance, qualification requirement, general fact and a certificate of qualification. The survey was carried out from September 12th, 2008 to September 24th 2008 and 388 question sheets collected finally and used for result analysis. In the result analyses related to hospital coordinator and firm performance, we found some principal outcomes such that 88.6% of respondents approved that hospital image by patients and customers is raised, 87.7% of respondents approved that degree of patient's satisfaction on hospital services is raised, and 81.5% of respondents approved that employees recognized importance of services on customers, by hospital coordinators. In the result analysis on differences in firm performance by presence of a certificate of qualification for hospital coordinator, there were meaningful differences in degree of patient's satisfaction, financial performance and degree of employee's recognition on importance of services. From the all of the above results, we verified that establishment and improvement of educational process for hospital coordinator should be performed through researches on degree of patient's and costumer's satisfaction for hospital coordinator, degree of hospital coordinator's satisfaction for the job and surveys of requirements from related industry.

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우리나라 기업의 산업표준 획득과 기술개발과의 관계 (The Relationship between Industrial Standards Acquisition and the Technological Development of Korean Enterprises)

  • 이달환;허현회
    • 기술혁신학회지
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    • 제2권1호
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    • pp.74-89
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    • 1999
  • The purpose of this study is to identify in two aspects the relationship between standardization activities and technological development at the firm level. The first aspect is to analyze the relationship between the current Korean industrial standards system and the firm's technological development vis-a-vis quality standards. The analysis reveals that even if Korean firms recognize the importance of standards, the level of product quality of the KS mark is still lower compared to the average world level. The survey also reveals that the reasons for acquiring ISO and KS marks are mainly aimed at enforcing company image and increasing quality management mind, rather than to foster technological innovation. The second aspect explores how much Korean industrial standards (KS marks) affect the firm's technological development in the Process of standards acquisition activities. The survey results show that standardization activities have a less positive impact on technological innovation than on the maintenance of consistent production works.

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Consumers' Ad Responses towards Marketing Motives and Ad Appeals in Hotels' Green Advertising

  • Yoon, Donghwan;Kim, Byeong-Yong
    • 한국조리학회지
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    • 제23권6호
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    • pp.99-109
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    • 2017
  • This study aims to investigate the impacts of marketing motive (public- vs. firm-interest) and ad appeal (soft- vs. hard-sell) types on consumers' ad attitudes and behavioral intention in hotels' green advertising. From 711 US respondents, a multivariate analysis of covariance (MANCOVA) was employed to test main effects of marketing motive and ad appeal types on ad recipients' affective and cognitive ad attitudes, while controlling their environmental consciousness. Further, the study conducted a multiple regressions analysis to examine the influence of ad attitudes on respondents' intention to visit the hotel. The study found that a public-serving claim can yield more positive affective ad attitude than a firm-interested claim, regardless of ad image type (soft- or hard-sell image). The result also revealed that a soft-sell ad image can elicit more positive affective ad attitude than a hard-sell one. On the other hand, the study showed that consumers' affective and cognitive ad attitudes are significant predictors of behavioral intention (i.e., visit intention). The study provided theoretical and managerial implications for hospitality researchers and hotel marketers to effectively design hotels' green advertising to ultimately increase consumers' visit intention.