• Title/Summary/Keyword: Telephone Communication

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A Study on Discharge Service Needs for Discharge Planning Program Development to the Elderly at the Hospital (노인 입원환자의 퇴원계획 프로그램 개발을 위한 퇴원 서비스 요구도 조사)

  • Rhee Seon Ja;Shin Eun Young;Jang Sook Rang
    • Journal of Korean Public Health Nursing
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    • v.15 no.2
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    • pp.376-386
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    • 2001
  • I. Background The problem of discharging patients from hospital have been well documented in the literature over the last 20 years. They included poor communication between hospital and community, inadequate notice of discharge, over-reliance on informal support and lack of statutory support, inattention to patients needs before leaving hospital, and wasted or duplicated visits by community nurses. Most patients discharged from hospital are able to return home with little or no support, while others will require a 'package of care' to support them back to good health. Patient with complex care needs, including the frail elderly and those with mental health problems, may require continuing care in special housing, residential, or nursing homes. With this population,effective discharge arrangement is needed and the study on this problem is urgent in Korea because the Medical Reform Project is on suspension of success. II. Results of the Study: 1. Discharge service needs assessed on 360 elderly patients who were hospitalized during the survey period at four university hospitals. Patients want to know the information on disease management after discharge. Follow-up telephone service is the most frequently checked service. 2. Multidisciplinary Discharge Planning is recommended at the hospital level to reduce the readmission and decrease the length of stay. 3. Further research is needed to validate and test the assumption of the solution which is developed in this research.

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A Study of Eavesdropping and Attack about Smart Phone VoIP Services (Smart Phone VoIP 서비스에 대한 공격과 도청 연구)

  • Chun, Woo-Sung;Park, Dea-Woo;Yang, Jong-Han
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.15 no.6
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    • pp.1313-1319
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    • 2011
  • VoIP service by taking advantage of the current PSTN network and internet over the existing telephone network at an affordable price allows you to make voice calls to the service is being expanded. However, the security of public must be maintained for security vulnerabilities in Smart Phone VoIP case problems arise, and is likely to be attacked by hackers. In this paper, the Internet, using wired and Smart Phone VoIP services may occur during analysis of the type of incident and vulnerability analysis, the eavesdropping should conduct an attack. Smart Phone VoIP with institutional administration to analyze the vulnerability OmniPeek, AirPcap the equipment is installed in a lab environment to conduct eavesdropping attack. Packet according to the analysis and eavesdropping attacks, IP confirmed that the incident as an attack by the eavesdropping as to become the test proves. In this paper, as well as Smart Phone VoIP users, the current administration and the introduction of Smart Phone service and VoIP service as a basis for enhanced security will be provided.

A Case Based e-Mail Response System for Customer Support

  • Yoon, Young-Suk;Lee, Jae-Kwang;Han, Chang-Hee
    • Journal of Intelligence and Information Systems
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    • v.9 no.2
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    • pp.121-133
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    • 2003
  • Due to the rapid growth of Internet, means of communication with customers in a traditional customer support environment such as telephone calls are being replaced by mainly e-mail in a Web-based customer support system. Although such a Web-based support is efficient and promises potential benefits for firms, including reduced transaction costs, reduced time, and high quality of support, there are some difficulties associated with responding to many types of customer's inbound e-mails appropriately. As many types of e-mail are received, considerable attention is being paid to methods for increasing the efficiency of managing and responding e-mails. This research proposes an intelligent system for managing customer's inbound e-mails in organizations by applying case based reasoning technique for responding to various customers' inbound e-mails more effectively. In this approach, a case is represented as a frame-typed data structure corresponding to an inbound e-mail, keywords, and its reply e-mail. In the retrieval procedure, keywords and affinity set is developed to index a case, and then the case is represented as a vector, a case vector. Also, cosines value is calculated to measure the similarity between a new inbound e-mail and the cases in the case base. In the adaptation procedure, we provide several adaptation strategies to adapt and modify the retrieved case. The strategies guide to make an outbound e-mail using product databases, databases for customer support, etc. Additionally, the Web-based system architecture is proposed to implement our methodology. The proposed methodology and system will be helpful for developing more efficient Web-based customer support.

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Design of Fabrication of a Chip Antenna for DualB and Mobile Phone Application (듀얼밴드 휴대폰 응용을 위한 Chip 안테나 설계 및 제작)

  • Ko Young-hyuk
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.9 no.7
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    • pp.1541-1547
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    • 2005
  • In this paper, Dualband internal antenna for GSM/DSC handset is proposed. The antenna has a size of about $38mm{\times}90mm{\times}1mm$, giving a total mobile phone PCB for support and fold type patch of about $30mm{\times}8mm{\times}3.2mm$. This antenna characteriatic facilitates the fine-tuning of the two operating frequencies of 909MHz and 1762MHz in the dualband design. The measured radiation pattern in the E-plane and H-plane for operating frequencies of 909MHz and 1762MHz is compared and analyzed. The designed and fabricated two band internal antenna for GSM/DSC handset have a gain between 0dBi and 2.0dBi at all bands. Also, the electric firld distribution and directivity on human head caused by portable phone is analyzed. An analysis model is composed of a human head model and the antenna mounted on the same ground plane as portable telephone size.

Design of Encryption/Decryption Core for Block Cipher Camellia (Camellia 블록 암호의 암·복호화기 코어 설계)

  • Sonh, Seungil
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.20 no.4
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    • pp.786-792
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    • 2016
  • Camellia was jointly developed by Nippon Telegraph and Telephone Corporation and Mitsubishi Electric Corporation in 2000. Camellia specifies the 128-bit message block size and 128-, 192-, and 256-bit key sizes. In this paper, a modified round operation block which unifies a register setting for key schedule and a conventional round operation block is proposed. 16 ROMs needed for key generation and round operation are implemented using only 4 dual-port ROMs. Due to the use of a message buffer, encryption/decryption can be executed without a waiting time immediately after KA and KB are calculated. The suggested block cipher Camellia algorithm is designed using Verilog-HDL, implemented on Virtex4 device and operates at 184.898MHz. The designed cryptographic core has a maximum throughput of 1.183Gbps in 128-bit key mode and that of 876.5Mbps in 192 and 256-bit key modes. The cryptographic core of this paper is applicable to security module of the areas such as smart card, internet banking, e-commerce and satellite broadcasting.

Influence Analysis of Telecommunications Network in Electronic Government (전자정부에 정보통신망이 미치는 영향 분석)

  • 박민수
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.4 no.2
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    • pp.347-356
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    • 2000
  • This paper was studied on influence analysis of Telecommunications Network in Electronic Government. Analysis method was studied of Policy Delphi. The five kinds of telecommunications network influence in Electronic Government is National Information Infrastructure Networt, Local Area Network, Integrated Services Digital Network Public Switched Telephone Network, and Cable TV Network. The five kinds of telecommunications network service influence in Electronic Government is Telecommuting Service, Internet Service, PC Telecommunications Networt Video Conference Service and Electronic Data Interchange Service. The five kinds of telecommunications influence in Electronic Government is as follow: First Telecommuting Service must be Constructed. Second, Public Administration Service must be improved. Third. citizen must be participated in decision making. Fourth, Public Administration duty service must be digitalizing. Fifth, Video Conference Service must be improved.

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Design and Implementation of Mobile Survey System (모바일 서베이 시스템의 설계 및 구현)

  • Choi, Won-San;Koo, Yong-Wan
    • The KIPS Transactions:PartD
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    • v.10D no.2
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    • pp.317-326
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    • 2003
  • The possession rate of residential telephones tend to decrease as mobile phones are widely spread. There is also a decrease in the access rate of the qualified respondents due to the low rate of phone book registration and that of house owner's presence at home. Such a change in telephone survey environment calls for another survey-channel which makes good use of new telecommunication services. In this paper, a mobile survey system was designed and performed by the use of SMS (Short Message Service) which is a kind of mobile data communication service. The system draws the sample by using random digit sampling based on 'quota allocation', and sends the SMS to the sample according to the arranged scheduler. Then, the survey-panel which received the SMS connects to the responding server by pressing the 'send' button (which is connected by the callback number), responding to the question. As a result, the responding value is stored in the database and is analyzed in real-time. This system is distinguished from other research methodologies for its simplicity in data collection, its inexpensive research price, and the innovatively low research time.

Study on Eveluation of Performancen on Internet Phone(VoIP) using the VPN (VPN을 적용한 인터넷 전화 단말기의 성능평가에 관한 연구)

  • Lee Seong gi;Yoo Seung Sun;Lee Myeong jea;Kwak Hoon-Sung
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.30 no.6A
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    • pp.445-454
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    • 2005
  • To measure the performance of call quality, we have built the experiment environment and observed that the delay caused by encapsulation between internet and VoIP telephones is under 5ms at most. The major delay is assumed to be the time required to capsulate the packet for tunnelling of VPN. Because the difference of average delay time is under $4ms{\sim}5ms$, the difference of call quality between VoIP and VoIP telephone adopting VPN is negligible. We have concluded that the capsulation process between PAC and PNS is the major factor influencing the network load by changing the number of fames in a packet during communication Also, we have concluded that the most suitable frame numbers is tow or three by adding the frame numbers in a packet to obtain the suitable frames in a packet and setting up end-to-end delay under 150ms.

A Study on Optimal Bit Loading Algorithms for Discrete MultiTone ADSL (DMT 변조방식을 사용하는 ADSL에서의 최적 비트 할당 방식 연구)

  • 이철우;박광철;윤기방;장수영;김기두
    • Journal of the Institute of Electronics Engineers of Korea TE
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    • v.39 no.4
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    • pp.395-402
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    • 2002
  • In the conventional public switched telephone network(PSTN), there are various types of modulation that can be used in ADSL to offer fast data communication, two of which are CAP(Carrierless Amplitude Phase) and DMT(Discrete MultiTone). As we consider the current situation, DMT is getting more predominant in the market than CAP. One of the reasons is that it gives high performance in spite of its high complexity Since DMT divides the full range of bandwidth into 256 sub-channels, it can be highly adaptive in the circumstances, where the problems of attenuation and noise caused by the propagation distance are very crucial. In this paper, a new bit loading algorithm for DMT modulation is proposed. The proposed algorithm can be efficiently implemented in a way that it requires less computation than the conventional modulation techniques. In contrast to the conventional algorithms which perform sorting processing, the proposed algorithm uses look-up tables to reduce the repetition of calculation. Consequently, it is shown that less processing time and lower complexity can be achieved.

A study on the System for the Mobile electronic account (모바일 기반의 디지털콘텐츠 사례 전자장부시스템에 관한 연구)

  • Song Eun-Jee
    • Journal of Digital Contents Society
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    • v.6 no.1
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    • pp.19-24
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    • 2005
  • Mobile service is able to offer the elastic service to anyone regardless of the place and the tin. With this characteristics, the ubiquitous service could be also provided even to the place which the access was limited with the existing line service, which could improve the mutual connection and could result in the service extension Mobile communication companies, which realized the limit of sale only by telephone conversation, have made an effort to develop wireless internet with concentration as its alternation. Especially concentrating their effort both to the development of distinctive and various contents and to tin development of system for mobile service such as the mobile banking, mobile game and etc., they have done their best to secure the number of the people using the wireless internet. This study is to propose the electronic account system based on the mobile as a case study of contents production for such a mobile service. This system has its advantage to perform the financial management immediately when the income and outcome happen without limitation of the time and space. The information could be stored, searched and modified by using of the mobile phone for this system was made up for the weak point of the financial management for wired internet.

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