• TTA 저널
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• 통권77호
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• pp.107-112
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• 2001

• ETRI Journal
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• 제15권2호
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• pp.53-68
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• 1993

The field of marketing research in the satellite communication services is still in the early stage of its development. Particularly, in Korean domestic satellite service market, many theoretical and methodological opportunities now exist. In this paper we develop a model, which identifies target markets and promising application services in Korean satellite communication service Market. One key contribution of this paper is a modeling approach to the assessment of market potential and priorities of the application services in each Korean industry. We define and estimate the degree of attractiveness for each segmented market which represents the market potential estimated by current usage of terrestrial services and each market segment's willingness to adopt satellite technology. Since all possible satellite application services are not equally important in the market, they should be differentiated in terms of the likelihood of success. We introduce another index prioritizing application services by tying together three important factors affecting Korean satellite service demand. Some marketing implications of model results are also discussed. Finally the findings of our model are compared with those of other similar studies.

• 한국컴퓨터정보학회논문지
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• 제15권5호
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• pp.83-92
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• 2010

우리나라 이동통신 시장은 기술의 발전과 다양해지는 소비자의 욕구 등으로 가입자 수의 급증만큼이나 경쟁 양상도 심화되고 있다. 또한 HSDPA라는 3G 이동통신서비스의 등장으로 세대 간 고객전환을 위한 치열한 마케팅 활동이 펼쳐지고 있다. 이러한 상황 속에서 이동통신 사업자에게 장기적인 경쟁우위를 안겨줄 원천에 대한 해답으로 가입의 활성화와 함께 이용의 활성화가 대두되고 있다. 이에 본 연구에서는 다중판별분석을 이용하여 이동통신서비스 시장을 가입의향과 이용의향이 모두 높은 고객과 그렇지 않은 고객으로 세분화하고 가입의향과 이용의향이 모두 높은 주요고객을 판별하는 판별함수를 도출하였다. 이를 통해 치열한 경쟁을 겪고 있는 HSDPA 서비스 시장에 유용한 전략 포인트를 제시하였다.

• 한국경영과학회지
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• 제27권3호
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• pp.115-133
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• 2002

In this paper, 15 South Korean telecommunications service failure cases were analyzed. Through the in-depth case study, 8 factors were found to be the major causes contributing to the telecommunications service failure. They were (1) ineffective marketing, (2) poor demand forecasting due to misjudgment of customer preference, (3) failure to satisfy technical specifications, (4) loss of cost advantage due to the price cut of competing services or new entry with lower price, (5) loss of utility advantage due to the increased utility of competing services or new entry with higher utility (6) decrease of market attractiveness due to change of customer preference, (7) impact of government policy, and (8) insufficient or low quality of contents. Additional analysis was done to derive managerial implications to the new telecommunications service development strategy. The findings from the paper will provide valuable Insight to the successful Implementation of new service development and service provisioning processes.

• 한국정보처리학회:학술대회논문집
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• 한국정보처리학회 2010년도 추계학술발표대회
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• pp.1402-1405
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• 2010

본 논문에서는 시간 및 공간 마이닝 기술을 적용한 다이렉트 마케팅 지원 시스템 프로토타입을 개발하였다. 개발한 프로토타입은 서울시를 대상으로 약 인구 500명 크기의 블록단위 e-Commerce 구매 패턴과 유사블록 그룹핑 및 기타 마케팅에 유용한 외부 공개 자료의 검색 기능을 포함한다. 또한, 마케팅 캠페인에 프로토타입의 활용도를 높이기 위해서 상품선호도 기반 검색, 라이프스타일 기반 검색 및 복합정보 기반 검색 모듈 등의 다양한 서비스를 제공한다.

• 전자통신동향분석
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• 제19권4호통권88호
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• pp.127-134
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• 2004

OFTEL은 1998년 7월 유럽위원회(EC)의 수정상호접속지침(amended ICD, 97/33/EC)에 의거 유선망의 지배적사업자인 BT, 그리고 Kingston Communications사를 제공의무사업자로 결정하고 사업자사전선택제를 도입하기로 결정하여, 2000년 4월부터 임시적 사업자사전선택제를 도입한 후 단계적으로 유선시장 전화서비스에 대해 multi-basket 유형으로 사업자사전선택제를 시행하고 있으며, 사업자들은 수시영업(marketing) 방식으로 가입자를 확보하고 있다.

• ETRI Journal
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• 제37권2호
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• pp.317-327
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• 2015

A reliable analysis of consumer preference from a large amount of purchase data acquired in real time and an accurate customer characterization technique are essential for successful direct marketing campaigns. In this study, an optimal segmentation of post office customers in Korea is performed using a subspace projection-based clustering method to generate an accurate customer characterization from a high-dimensional census dataset. Moreover, a traditional temporal mining method is extended to an algorithm using the MapReduce framework for a consumer preference analysis. The experimental results show that it is possible to use parallel mining through a MapReduce-based algorithm and that the execution time of the algorithm is faster than that of a traditional method.

• Asia Marketing Journal
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• 제24권4호
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• pp.178-189
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• 2023

As the necessity of customer relationship management (CRM) increases, measuring the performance of CRM have been actively discussed. Customer equity (CE) is regarded as an appropriate indicator for evaluating the outcomes of marketing activities. There are three drivers of CE: brand, value, and relationship equity. This study aims to investigate the impact of three drivers on customer satisfaction. Market competition is an environmental factor that affects the effectiveness of CRM. This study divides target firms into leaders and followers. This study found that the differential impact of CE drivers on customer satisfaction depends on the firm's status (leader or follower). Specifically, the brand equity driver significantly impacts the leader firm. However, the impacts of value and relationship equity drivers are bigger for follower firms. The above results suggest that firms need to build CRM strategies that consider the competitive situation of the market and their position.

• Asia Marketing Journal
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• 제14권3호
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• pp.137-151
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• 2012

Established in May 2005, INNOCEAN Worldwide started as an affiliate marketing and communications company of the Hyundai Motor Group and grew into a top agency ranked no. 2 in the South Korean market within seven years. Currently, INNOCEAN Worldwide has become a global company, operating in sixteen countries through four regional headquarters, fifteen overseas subsidiaries, and seven branch offices with more than 1,100 employees. The company holds top clients from finance, electronics, telecommunications, food, retail, education and other various industries. The accomplishment of INNOCEAN Worldwide can be summarized by the following five key factors. The first factor is INNOCEAN Worldwide's strong and enduring passion and commitment to enter the global market and to build and strengthen its global network. The second factor is achieving successful localization through recruiting talented employees for its overseas branches directly from the local workforce, which enables the company to overcome language barriers, cultural differences, and creative gaps among different regional markets. Third is the company's effective implementation of the 'Global Resource Remix' strategy, which incorporates the distinctive competencies of each overseas operation as a global company standard. Fourth is the creation of the 'Discover System,' a global knowledge management system enabling overseas offices worldwide to share each other's accumulated knowledge and experiences. The fifth factor is the successful establishment of INNOCEAN Worldwide's unique Total Marketing Solution Service. Through this service, the company has offered integrated consulting services for strategic brand management to solve various marketing problems. In summary, the passion and commitment of INNOCEAN Worldwide's top management for the company's globalization and the supporting system that enables such commitment have made it possible for the company to take a global leap and become not merely a company with global operations but a truly global company.

• 대한전자공학회:학술대회논문집
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• 대한전자공학회 2007년도 하계종합학술대회 논문집
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• pp.163-164
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• 2007

Consumer needs becomes various in a mature mobile telecommunication market, while service differentiation is hard to achieve. The competition among telecommunication service providers is getting fierce in order to maintain and obtain customers. Moreover, HSDPA caused the intense marketing activity for the move to the next generation customers. Under these circumstances, brand equity can be a key to a long-term competitive edge for mobile phone service providers. In this study, we identified the factors influencing mobile telecommunication brand equity, and its influence on the HSDPA service subscription behavior.