• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.5
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• pp.2758-2768
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• 2014

A research on differential effects of task and relationship conflicts claims positive effects of task conflict on innovation performance and negative effects of relation conflict on innovation performance. Yet, given the intimate interconnectedness of task conflict and relation conflict, task conflict, which has a beneficial impact on innovation performance, may have adverse effects on innovation performance as it goes through the process of being transferred to relation conflict. That necessitates the need for a way of management that can undermine the process of transference of task conflict to relation conflict, and team identification, which is a social identity of an individual and also a sort of positive, affective or cognitive bonds of such individual toward the team, can be an effective way of managing conflict. The research, which was conducted based on materials collected from 213 employees, confirms that such theory holds true for the real-life business environment. Based on the findings, this study suggested implications and directions for future research.

• Journal of Digital Convergence
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• v.14 no.3
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• pp.95-103
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• 2016

Nowadays, team members often use mobile messenger service (MMS) in performing team projects. Team members can freely express their ideas or opinions using MMS without any restrictions in terms of place and time. But, in team project, using MMS is pressing them to perform their project more quickly than off-line conference, and assigning a role outside the range of their ability. In other words, team members can recognize work overload by utilizing MMS and this work overload can lead to team conflict. This study examines the effect of work overload through MMS use on team performance. We consider team engagement and team trust as the key drivers of team performance. However, team conflict will obstruct team engagement and team trust. Research model was analyzed by 135 university students who were doing several team projects. The analysis results show that work load through MMS use has a significant effect on team conflict. In other words, when work load is increased by utilizing MMS, it leads to team conflict. This team conflict loses trust between team member and hinders team performance. Lastly, this research provides several implications for right usage of MMS to improve team project performance.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.18 no.2
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• pp.532-539
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• 2017

The objective of this study was to understand the degree of conflict in team teaching nursery teachers and also differences in conflict management methods and job satisfaction in accordance with conflict level. For this, a survey was conducted targeting 241 team teaching nursery teachers. In the results of the study, conflict management methods in accordance with conflict level of team teaching nursery teachers showed significant differences in the type of 'integration' and 'avoidance' between groups. Second, job satisfaction in accordance with the conflict level of team teaching nursery teachers showed significant differences in the whole like 'director's operation method & attitude', 'social perception & treatment', 'childcare environment and welfare', 'childcare work', 'relation with colleagues', and 'relation with parents' between groups. In other words, the group with low conflict showed higher job satisfaction than groups with middle or high conflict levels. Based on the results of the study, the efficient operation of team teaching nursery teachers was also discussed.

• The Journal of Information Systems
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• v.20 no.1
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• pp.1-20
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• 2011

This study investigated the factors that facilitate knowledge creation of team with the aspect of knowledge management. We considered two characteristics which are team members' psychological characteristics (achievement needs and conflict emotion) and knowledge network characteristics among team members (internal cohesion and external bridging) and verified the relationship between these characteristics and team performance. Furthermore, we examined whether these characteristics have a different effect on team performance according to the mastery climate. This study performed a survey targeting team members in knowledge based firms and 376 final surveys to be used as a sample in this study. The result showed that team members' psychological characteristics and knowledge network characteristics among Team members have an influence on team performance significantly. In addition, the master climate moderated the relationship between team members' psychological characteristics and team performance.

• Journal of Engineering Education Research
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• v.14 no.1
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• pp.40-45
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• 2011

This study was conducted to compare the creative problem solving styles and conflict management types between engineering college students with high and low team performance records. Most students with high team performance records preferredDeveloper style(76.7%) and Task-oriented style(65.1%), whereas most students with low team performance records preferred Explorer style(72.2%) and Person-oriented style(86.1%). Results of the comparison of conflict management types revealed that most students with high team performance records belonged to a competitive logic type(22.8%) and an accommodative compromise type(17.7%), while most students with low team performance records belonged to an accommodative compromise type(20.3%) and a permissive resignation type(12.7%). It would be useful to provide the engineering students with the specialized program to complement their problem solving styles and conflict management types.

• Journal of Information Technology Applications and Management
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• v.16 no.4
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• pp.109-134
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• 2009

Compared to research on the success of IT projects in general, research on the management of conflict in IT teams and its impact on project success is insufficient. This research performed a comparative study to analyze the nature and evolving phenomenon of conflicts in IT project teams. This study aimed at; First, Why a conflict is created within and around an IT project team. Second, What is the phenomenon of conflict evolution, diffusion, and/or resolution? Third, How the differences in conflict management style affects the IT project performance? Three propositions were drawn from the analysis of two intensive analysis of conflict cases and their comparison. Proposition 1 : Both 'the method of pointing out a problem' and 'the pointed-out contents' can be the trigger of conflicts around an IT project. Proposition 2 : While the focus of attention of one party is 'the method of pointing out a problem', if the other's and focus of attention of one party is 'the pointed-out contents', that is, if the focus of attention mismatch, the conflict can be amplified. Proposition 3 : According to the temporal nature of the relationship, e.g., short-term versus long-term, the way people approach and deal with the conflict differs.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.11 no.6
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• pp.27-37
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• 2016

Startup teams should be prompt to seize an business opportunity and handle various business problems with which they has not been faced before. This research examines and compares the hypotheses about the processes of communication media usage, knowledge sharing and team agility by the level of task conflict. In order for detailed investigation, each of antecedent was divided into sub-dimensions: communication media usage into synchronous and asynchronous media usage, and knowledge sharing into speed and quantity of knowledge sharing. Team agility, the dependent variable, was proposed as an important success factor of startup teams. The research model describes that the communication media usage affects knowledge sharing and consequently team agility. The differences of media usage and relationships among variables were proposed as the level of task conflict in teams. 230 data points were collected from startup teams under 5 years and statistically processed to test research model and hypotheses. From the total sample analysis, the results indicate that the knowledge sharing speed is positively associated with the quantity, and the knowledge sharing speed and quantity have positive associations with team agility. Both synchronous and asynchronous communication media usage also has significant positive associations with knowledge sharing speed. On the other hand, media usage did not show significant direct association with knowledge sharing quantity. From the group comparisons of task conflict, it was found that the higher task conflict, the higher in media usage, knowledge sharing speed and quantity, and team agility. The process of media usage, knowledge sharing, and team agility were found to be different between the high and low task conflict. From these results, the authors discussed and proposed some implications for startup team leaders.

• Korean Journal of Construction Engineering and Management
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• v.7 no.4 s.32
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• pp.164-176
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• 2006

Conflict may occur during teamwork activities. Conflict is the incompatibility of interest of participants; hence, it is more common in a wide varied activities involved construction field. Goals and values involve positive or negative features and are therefore common sources of conflict in construction field. Excessive conflict is a major hindrance to the effective operation of a team. If the conflict is not managed timely and properly, it could be transformed into a big dispute, thus to avoid these situation, it is necessary to augment working together culture. This paper aims to identify project team working factors and to uncover underlying relationships between these factors. A questionnaire survey was used to collect data from professionals. Factor analysis was employed to categorize twenty-one teamwork items evaluated by 169 respondents working in three major construction parties namely, owners, consultants and contractors. Factor analysis uncover that these team work factors can be grouped under three categories titled as: integrative working culture, relationship building and trust building. Multiple regression analysis however, showed that relationship building factor does not influence job satisfaction of project participants. Results of this study can be used as a tool to strengthening relationship between project participants in the construction industry.

• Journal of Korea Port Economic Association
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• v.28 no.4
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• pp.231-255
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• 2012

This study examined the communication and conflict between ship prganization and ship management team. Those are measured and analyzed about both groups, and then the relationships would be investigated objectively and synthetically. Especially, this relationships are enlightened by measuring the level and gap of the communication and group conflict between ship organization and ship management team. The effect of that conflict is analyzed on the organization commitment and job satisfaction of ship organizations. As a result, this study demonstrates the communications have a negative influence on group conflict with statistic significance, also the conflicts effect negatively on the organization commitment and job satisfaction. In the analysis of gaps about the communication and conflict between groups, the level of group conflict is lowest in the group whose gap of communication is small and both communications are activated, and the organization commitment and job satisfaction are highest in the group whose gap of group conflicts is small and both level of the conflicts are low. To conclude, the ship organization and ship management teams in the shipping company have to lessen their conflict each other and heighten the organization commitment and job satisfaction through their smooth communication.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.11
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• pp.253-263
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• 2018

This paper examined the U-shape curvilinear relationship between team level conflict management and individual level turnover intention by using exit-voice theory, bandwagon effect, and social loafing theory. In addition to the non-linear relationship between team-level conflict management and individual-level turnover intentions, we also examined how trust in leaders has a moderating effect on this relationship. The samples were collected from a South Korean manufacturing company with 331 team members from 48 teams and items were measured twice to avoid common method biases. The intercepts-as-outcomes model of hierarchical linear modelling was conducted to verify the hypothesis. Results supported the cross-level curvilinear hypothesis which indicated that employees' turnover intention sharply decreased if the activeness of group conflict management was small and increases slightly, but this tendency moderated as activeness increases. After passing the lowest point, their turnover intention increased in the end. However, the moderation effect of trust in leader on this relationship was not statistically significant and hypothesis 2 was rejected. This paper explained the effects of group dynamics of conflict management on individual turnover intention. Such evidence may elucidate the importance of managing the social loafing behavior on conflict management process. This paper examined the sequential, multi-level, and curvilinear relationship between conflict management and turnover intention. Organizations and managers will benefit from avoiding the human resource loss by managing the conflict management process.