• Title/Summary/Keyword: Team Satisfaction

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Effects of Leaders' Creativity on Employees' Job Satisfaction and Innovation Behavior: Focusing on the Mediating Effect of Positive Psychological Capital and Creative Self-efficacy and the Moderated Mediating Effect of Team Cohesiveness (리더의 창의성이 종업원의 직무만족과 혁신행동에 미치는 영향: 긍정심리자본과 창의적 자기효능감의 매개효과와 팀응집성의 조절된 매개효과를 중심으로)

  • Kim, Ji Woong;Kang, Min Jung
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.17 no.3
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    • pp.165-182
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    • 2022
  • This study focused on whether employees' perceived leader's creativity has a significant effect on employees' job satisfaction and innovative behavior. In addition, this study analyzed the mediating effect of positive psychological capital and creative self-efficacy in the relationship between perceived leader creativity and employee satisfaction with the job or innovation behavior, and analyzed the moderated mediating effect of team cohesion. This study conducted confirmatory factor analysis and path analysis for each factor using the measurement tool verification method using the SmartPLS 3.0 structural equation model, and empirically analyzed the research model. As a result, it was found that the creativity of employees' perceived leaders did not directly significantly affect employees' job satisfaction and innovation behavior. However, it was found that positive psychological capital significantly mediated the relationship between perceived leader creativity and job satisfaction or innovative behavior. In addition, positive psychological capital and creative self-efficacy have a complete double-mediation relationship between the employees' perceived leader's creativity and employees' innovative behavior. However, positive psychological capital and creative self-efficacy don't have a double-mediation relationship between the employee's perceived leader's creativity and employees' job satisfaction. Finally, Team cohesion was found to moderate the relationship between perceived leader creativity, positive psychological capital (or creative self-efficacy). However, the research model that the moderated mediating effect of team cohesion on the relationship between leader's creativity, the mediating variables(positive psychological capital and creative self-efficacy), and job satisfaction (or innovative behavior) was significant only for groups with high team cohesiveness. This study examined the needs of the times for the importance of creativity of perceived leaders and analyzed the relationship between factors influencing job satisfaction and innovation behavior of organizational members. The study is meaningful in that it suggested a plan to establish a specific organizational strategy to enhance positive psychological capital and creative self-efficacy.

Work-Family Conflict, Job Satisfaction and Life Satisfaction of Family Business Workers (가족기업 종사자의 일-가족갈등 및 직업만족도와 생활만족도)

  • Kim Young-Sun;Ok Sun-Wha
    • Journal of Families and Better Life
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    • v.23 no.1 s.73
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    • pp.223-239
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    • 2005
  • The purpose of this study is to explore the impacts of personality variables, family variables, job variables, work-family conflict and job satisfaction on life satisfaction of family business workers. The major findings are as follows: 1. There was direct causal effects of job satisfaction, Sunday working level, the duration of the family business, an academic background on life satisfaction of family business workers. 2. Such variables family variables(family size, number of family workers, number of unpaid family workers), working time variables (working hours per a day, saturday working level, flexibility of working time), work-family conflict had indirect causal effects on life satisfaction of family business workers

Analysis on Learning Effects of the Education Program Applying the Team-based Learning Method for Building Construction (팀 기반 학습을 이용한 건축시공 교육의 학습효과 및 만족도 분석)

  • Kim, Jae-Yeob;Won, Jongsung
    • Journal of the Korea Institute of Building Construction
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    • v.17 no.1
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    • pp.101-109
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    • 2017
  • This study aims to quantitatively analyze impacts of the team-based learning (TBL) method on learning of architectural engineering students. A TBL-based education program, consisted of preparation, readiness assurance, and application phases, was proposed by considering characteristics of architectural engineering education in South Korea and was applied in building construction classes. In order to measure learning effects and satisfaction levels of the proposed TBL-based education program, a set of questionnaires was conducted with students who took the building construction classes. As the results, learning effects and satisfaction levels of the TBL-based approach were higher than those of traditional approaches. Individual and team readiness assurance tests in the readiness assurance phase were the most effective and satisfactory items, while assessment in the application phase was the least effective and satisfactory item.

The Effect of Team-Based Learning on Adult Nursing Education of Nursing Students (성인간호학 수업에 팀 기반 학습 적용의 효과)

  • Jeong, Kyeong-Sook
    • Journal of Digital Convergence
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    • v.17 no.11
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    • pp.241-249
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    • 2019
  • The purpose of this study was to develop a TBL program in the nursing Hematopoietic disorder in adult nursing, to apply nursing students to confirm the effects of academic self - efficacy, learning attitude and learning satisfaction and attempts have been made to identify perceptions of team-based learning. The study was conducted as a one-group pre-post test design study, and was conducted after the TBL class for the in the nursing students 3grade at B city from April 5 to May 17, 2018. The collected data were analyzed using SPSS/WIN 20.0 program. The results of this study showed that the improvement of both academic self-efficacy, learning attitude, and learning satisfaction after team-based learning showed statistically significant difference, and the participants' perception of TBL was positive. Therefore, it is suggested that if the TBL is actively extended to nursing education, it will contribute not only to the improvement of self-directed learning ability but also to the quality of nursing education and I suggest to research later in comparison with other teaching methods.

The Effects of TBL(Team based learning) on the Academic Achievements and Learning Satisfaction of University Students (대학생들의 학업성취도 및 학습만족도에 대한 팀 기반 학습 적용의 효과에 관한 연구)

  • Chang, Woo-Shim
    • The Journal of the Korea Contents Association
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    • v.16 no.12
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    • pp.655-666
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    • 2016
  • The purpose of this study was investigating effects of TBL (Team-based learning) on the academic achievements and learning satisfaction of university students. This study subjects were 46students in social welfare department. This study surveyed instructor-led classes and orientation of TBL, which is provided from the 1st week to 3rd week. Then, TBL was performed from 4th week to 14th week. The results were found by utilizing questionnaires and interviews through free form technology, which produced effective and measured responses. So academic achievements was improved significantly better than classical explanation teaching. And also learning satisfaction was improved with students' substantial amount, interesting and seamless interaction, active learning and participation, improved presentation technique, and competence in mutual communication. I suggest that TBL should be applied to other subjects.

Case Study on Engineering Camp Program involving Engineering Design Activity and Intra-/Inter-Team Works for High School Students: Plant factory as main theme (공학설계활동과 팀 내, 팀 간 협력 기반 고등학생 공학 캠프 프로그램 운영 사례: 식물공장을 주제로)

  • Cho, Kyung-Suk
    • Journal of Engineering Education Research
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    • v.18 no.3
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    • pp.46-58
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    • 2015
  • Informal engineering education program for high school students was developed to cultivate engineering literacy using the human resources and facilities of university. Plant factory, a smart farming technology, was selected as a main theme, and the novel engineering camp program involving engineering design activities and intra-linter-team works was planned. The camp program was applied to 38 high school students in an active learning classroom. Five teams were constructed according to elemental technologies such as biotechnology, information-communication technology, energy engineering, mechanical engineering and architectural engineering, and the students were participated in intra- and inter-team activities to achieve the final goal of 'the construction of a plant factory in school'. The team works were conducted according to the eight steps of engineering design process (identifying the problem and need, identifying criteria and constraints, brainstorming possible solutions, selecting the best possible solution, constructing a prototype, testing and evaluating the solution, communicating the solution, and refining design). Participants' satisfaction survey showed that the satisfaction on the contents of engineering design was 4.48 on 5-point Likert scale. The participants' satisfaction on creative activity and systematic methodology was 4.43 on 5-point Likert scale. 97% of participants responded positively to team works, and 92% of participants were satisfied with career mentoring activity supplied by undergraduate/graduate students. These results indicates that the engineering camp program involving engineering design activity and intra-/inter-team works can contribute to cultivate engineering literacy such as creativity, problem solving ability, collaboration, communication skills for high school students, and to increase their interests in engineering fields.

Analyzing the Casual Relationship among Employee Satisfaction, Productivity and Customer Satisfaction Considering Employee' Work Ability (종업원의 업무능력을 고려한 종업원 만족도, 생산성 및 고객만족 간 인과관계 분석)

  • Kim, Chan-Gyu;Park, Young-Joon;Kim, Tae-Ho
    • IE interfaces
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    • v.16 no.spc
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    • pp.116-122
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    • 2003
  • We analyze how much employees' work abilities and overall satisfaction on the job or corporate influence on the productivity and customer satisfaction in the service industry, which is characterized by simultaneity, heterogeneity, intangibility and etc. Employees always encounter customers in process of the service. So, the employees' attitudes and behaviors have direct influences on the service quality or satisfaction which customers perceive. Also, employees' satisfaction or work abilities can lead to increase or decrease the productivity. To grasp and demonstrate the cause and effect relationship, we firstly measure the degrees of employee satisfaction organized by 11 factors through survey, and also measure employees' overall satisfaction, organizational commitment and productivity. Secondly, we define service value as the employee's objective measure index and collect it with the data related to customer satisfaction. Based on the collected data, thirdly we define how the relationship among the employee satisfaction, the productivity, the service value and the customer satisfaction are affected by the employees' work abilities and overall satisfaction with SEM(Structural Equation Model). And finally, we classify employees according to their abilities and the degrees of satisfaction respectively and suggest important strategies to manage them effectively.

Effects of Team-based Learning on Metacogniton, Academic achievement, Confidence in performance, Learning satisfaction (팀 기반 학습 적용이 메타인지 및 학업성취도, 기본간호술기 수행자신감, 학습만족도에 미치는 효과)

  • Kim, Soon-Ok
    • Journal of Digital Convergence
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    • v.15 no.11
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    • pp.361-374
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    • 2017
  • The purpose of this study is to investigate the effect of team-based learning on the practice of nursing practice and the effects of nursing students' meta-cognition, academic achievement, confidence in performance, self-confidence and learning satisfaction. The subjects of this study were 115 students who wanted to participate in the research in the second grade of Nursing Department of G region. The data collection period was from March 6 to June 5, 2017. The data were analyzed independence t-test and one-way ANOVA by using the SPSS 21.0 program and paired t-test for the effects of variables after the experiment, and Pearson's correlation coefficient for the correlation between the variables. The results showed that meta-cognition and the confidence in performance of team-based learning was not only increased but also statistically significant. Academic achievement was moderate, learning satisfaction was high, and meta-cognition was positively correlated with learning satisfaction. Therefore, based on the results of this study, it is necessary to activate the application of self-directed and active learning method in order to improve the nursing practice ability required in nursing field.

THE EFFECT OF THE PHYSICAL CULINARY ENVIRONMENT AND WORK CONVENIENCE, SELF-EFFICACY TO JOB SATISFACTION OF HOTEL CULINARY EMPLOYEES (한국호텔 조리종사원의 물리적 조리환경이 직무만족도와 국제적 근무수준에 미치는 영향)

  • Ra, Young-Sun;Jung, Jin-Woo
    • Proceedings of the Culinary Society of Korean Academy Conference
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    • 2005.07a
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    • pp.91-125
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    • 2005
  • The purpose of this study is explored the determinant of job satisfaction focused on work convenience and self-efficacy, physical culinary environment. And we have studied the structural relations among physical culinary environment work convenience and self-efficacy to job satisfaction. We find that self-efficacy and work convenience has highly effected job satisfaction compared to physical culinary environment. We conclude that the study of hotel culinary employees has provided new and important insights into the way in which people in hotel culinary behave, and we offer advice for managers to enable them to develop and to maintain a positive job satisfaction of hotel culinary employees.

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A Study on the strategic methods for internal marketing of Family Restaurant (패밀리 레스토랑 내부마케팅 전략방안에 관한 연구)

  • 진양호;전진화
    • Culinary science and hospitality research
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    • v.7 no.2
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    • pp.1-24
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    • 2001
  • A Study on the strategic methods for internal marketing of Family Restaurant. We know that customer satisfaction in measuring the effect of marketing performance on employees in service industry. There are four strategies of internal marketing for service-employee, which are participation-promotion and manner-management of employee, classification to employee, communication strategy, motivation environment for employee. First, communication, sales and service technology of employee can be developed and improved through the education and training. Second, company can make better achievement by classifying life-style and individual desire. Third, communication strategy can improve service quality by development of team-work through the confidence and joint-responsibility. Fourth. the company make environment which employee can compete by offering incentive fairly and properly. In the conclusion, when employees serve customers in a depressed attitude, they neglect service process and bring about customer non-satisfaction. This have negative effect on external customer satisfaction in the short term. And so that customer-satisfaction can't exist without employee-satisfaction. that is job-satisfaction is the goal of company. therefore study about internal marketing action should be go on.

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