• 한국체육학회지인문사회과학편
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• v.54 no.2
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• pp.285-297
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• 2015

This study aimed to research customer reward program factors of ski resorts in Korea through surveying the expert panel side and the customer side. This study conducted survey for 28 practicians that have been working for the department of customer reception of 6 different ski resorts all over the country and 7 faculties quited well-known in the academic circles. Delphi technique has been used to conduct survey customer reward program factors of the supplier side till the 3rd survey as the final. Based on this survey, an interview and a questionnaire survey have been used to conduct survey customer reward program factors that have been aware by the 50 customers, who have visited the ski resorts in 2014, and compared those two surveys above. In order to process the data, descriptive statistic analysis and Kendall W test have been utilized PASWWIN Ver. 18.0. The results were as follows: discount factor 8 articles, promotion factor 10 articles, package factor 5 articles, and convenience factor 6 articles have been produced as a good result.

• Proceeding of Spring/Autumn Annual Conference of KHA
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• 2006.11a
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• pp.362-365
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• 2006

The purpose of this study is to experimentally examine and analyse a wide variety of resident requirements and characteristics considered for remodeling apartments in Daegu area, as well as their trend. To achieve the purpose, this study was carried out by analysing individual remodeled spaces and characteristics of residents in private apartments of 30-pyeong and 40-pyeong areas in Daegu, Korea. The method for survey included an interview, questionnaires, field survey, and photographing. Both the primary (from July 7 to 13, 2006) and secondary surveys (from August 21 to September 20, 2006) were used for the questionnaires and field survey. 45 families were surveyed and 38 of them were analysed in this study. The data were processed using SPSS Statistical Package Program 12.0 for Windows.

• Journal of Information Technology Applications and Management
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• v.11 no.2
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• pp.65-80
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• 2004

The primary purpose of this study is to investigate ASP (Application Service Provider) vendor attributes that affect ASP client satisfaction. From the relevant literature, ASP vendor attributes that might affect the ASP client satisfaction were derived from which the survey questions were formulated. The survey was conducted among the companies that have adopted ASP. Through the factor analysis of the survey results, the following vendor attributes - vendor's IT infra structure, service reliability, service flexibility, vendor stability, IS maturity, information sharing - were derived ; and the relationships between those attributes and ASP client satisfaction were explored. The result of this study revealed that IT infra, service flexibility, vendor stability are related to ASP client satisfaction. The customer satisfaction factors in the traditional outsourcing -- reliability, IS maturity, information sharing were proved to be not applied in ASP environment. This study provides ASP vendors with guidelines on how to improve their ASP strategies to satisfy clients. The results of this study can also be used by client companies as a decision basis for ASP vendor selection.

• Journal of Korean Physical Therapy Science
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• v.22 no.1
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• pp.1-10
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• 2015

Background : The purpose of this study is to provide information for making positive interpersonal relations by understanding the degree of difficulties of personal relations that physical therapy students may have on clinical practice. Methods : The study has been made based on the survey results of 10 university that completed clinical practice physical therapy students. The survey was conducted through direct contact and mail between October 1 and December 10, 2013, and analysed 291 survey sheets. Results : The results reveal that clinical instructor's attitude toward students was satisfying(71.82%). The results reveal that students felt convenient when faced with other department staffs in the hospital(70.44%). The results reveal that students didn't feel uncomfortable when they addressed themselves to patients(83.85%). The results reveal that students didn't feel uncomfortable when they were working with other college students(74.57%). Conclusions : The results of the study indicate that educators who are developing clinical practice programs and clinical practitioners should consider stressors during clinical practice and the educational implications to physical therapy students.

• Journal of Korean Library and Information Science Society
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• v.36 no.3
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• pp.189-211
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• 2005

The purpose of this study is identify users satisfaction for an academic library in order to investigate problems in academic library management and to create library development strategies. This study, also, includes relative functions between academic education and academic libraries. Research method for this study is occupied a survey for undergraduate students in K University Results of the survey can be regarded as users needs and can used for fundamental data and an assessment measure in order to develop an academic library operation plan.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.1
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• pp.127-154
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• 2008

The purpose of this study was to survey the current situation of young adults' reading programs in public library. For this purpose, this study conducted a questionnaire survey to the young adults' program librarians on the current state of the young adults' reading programs. Based on the survey results, this study suggested directions of reading education. reading policy and reading programs operation in public library.

• Journal of the Korea Safety Management & Science
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• v.16 no.3
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• pp.257-266
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• 2014

This study was planned to investigate the effect of the exposure to hazard factors on work environment satisfaction. Existing researches about job satisfaction have focused on the general working conditions, such as working hours, wage, human relationship, job task and so on. Korean Working Conditions Survey was used for this study because that relevant questions were included. The effect of the exposure to hazard factors on work environment satisfaction may be produced by hierarchical regression analysis because of comparison with existing model for work environment satisfaction. The exposure to hazards factors were statistically significant effect on work environment satisfaction after adjusting other confounding variables, such as gender, age, educational level, job security, work hour, work load, work autonomy, social support, etc. This study has some limitation because that KWCS was cross sectional survey. Some researches about the causal effect and its mechanism may be suggested as future study.

• Journal of the Korea Safety Management & Science
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• v.14 no.2
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• pp.237-243
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• 2012

The more the satisfied customers increases in customer satisfaction survey, the more the company has difficultly in improving the customer satisfaction. In addition, the effectiveness of practical application of customer satisfaction survey decreases due to its constitution limitation on its data analysis. To overcome these problems, it is necessary to develop a new method to identify the strategy meanings and find the dissatisfied factors of satisfied customers using the satisfied customers reclassification. This study focuses on the satisfied customer segmentation using Latent Class Analysis. The case study shows that the satisfied customers are divided into three subgroups using Latent Class Analysis and we draw meaning results such as satisfaction and dissatisfaction factors through analyzing each group. This study is expected to play the role as the groundwork for the revitalization of customer satisfaction survey.

• Culinary science and hospitality research
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• v.13 no.4
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• pp.199-210
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• 2007

The purpose of this study is to analyze the survey on the effects of food hygiene and customer voluntary behavior on product development. For this, we examined the demographic variables, relationship and distinctive influence. The study targeted 220 persons and employee who live in Seoul. The findings of this study are as follows. Firstly, we find that, as for food hygiene factors, there are significant relationships among customer satisfaction, cost reduction, customers' prior occupations, food hygiene safety. Secondly, we also find that there is a significant relationship between customer voluntary behavior and the survey. Thirdly, we find that, as for hygiene factors, there is a correlational significant relationship with customer voluntary behavior. Finally, the analysis shows that there is distinctive influence between the food hygiene and customer voluntary behavior. This study has academic significance in that it attempts to investigate the relationship between the factors influencing the development of new merchandise of the food industry.

• Journal of Korean language education
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• v.28 no.4
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• pp.149-179
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• 2017

The purpose of this study was to establish a Korean reading ability assessment category based on a reading comprehension theory, and to establish an evaluation framework for Korean reading ability after creating the evaluation factors corresponding to each category through expert Delphi survey. The three levels of reading comprehension that were constructed are the following: language knowledge, text comprehension, and interpretation and comprehension of new ideas and application. This study suggested that constructs of Korean reading assessment reflected reading theory. This study has meaningful consequences which suggest verified constructs through Delphi surveys.