• 제목/요약/키워드: Support performance

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소상공인의 역량과 정부지원 서비스가 성과에 미치는 영향: 자기효능감의 매개효과를 중심으로 (The Effects of Competence and Government Support Service of Micro and Small Business on Performance: Mediating Effects of Self Efficiency)

  • 송정헌;하규수
    • 벤처창업연구
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    • 제17권2호
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    • pp.129-140
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    • 2022
  • 소상공업은 국내에서 가장 많은 노동력을 흡수하는 기업이다. 국내 경제에서 소상공업이 차지하는 비중이 매우 크기 때문에 국민경제에서 영세 기업의 위치는 중요하고 전략적인 역할을 담당하고 있다. 본 연구의 목적은 소상공인의 사업 경험, 역량(직무역량, 금전역량, 디지털역량), 정부지원서비스(정부지원 만족도, 교육지원)이 성과에 미치는 영향을 분석하는 것이다. 본 연구에서는 229명의 소상공인으로부터 설문지를 이용하여 자료를 수집하였다. 통계분석방법은 SPSS 24.0을 사용하였으며, 본 연구의 가설검증을 위한 요인분석, 신뢰도 검정 및 다중회귀분석을 사용하였다. 본 연구의 결과는 다음과 같다. 첫째, 소상공인의 역량이 성과에 미치는 영향을 살펴본 결과 역량 요인 중 금전적 역량과 디지털 역량이 성과에 유의한 양(+)의 영향을 미치는 것으로 나타났다. 둘째, 정부지원서비스가 성과에 미치는 영향을 살펴본 결과, 정부지원 만족도, 교육지원이 성과에 양(+)의 영향을 미쳤다. 셋째, 소상공인의 사업 경험, 역량, 정부지원서비스와 성과와의 관계에서 자기효능감의 매개효과는 자금역량→자기효능감→성과, 디지털역량→자기효능감→성과에서 유의미한 양(+)의 영향을 미치는 것으로 나타났다.

Effect of Social Support on the Job Performance of Workers at Care Facilities for Elderly

  • Seo, Kyung-seok;Cho, Sung-Je
    • 한국정보전자통신기술학회논문지
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    • 제10권4호
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    • pp.311-317
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    • 2017
  • The purpose of this research is to analyze the effects of social support on the job performance of workers at care facilities for elderly. For the study, a survey was conducted on 176 workers at care facilities for elderly in Gyeongsangbuk-do from the 5th of September of 5th of November, 2016. For the analysis, SPSS WIN 18.0 and Amos 21.0 programs were used to conduct t-test, one-way analysis of variance, correlation analysis and multiple regression analysis at a significance level of 5%. The research results were as follows. First, the level of social support on the workers varied depending on their marital status, religions and years of service, while no difference was found for different genders, ages, education levels, positions, monthly incomes and workloads. Second, the job performance of the workers varied with their marital status, with the married workers performing at higher level then single workers. Third, it was found that the job performance of workers at care facilities for elderly has positive correlation with the level of social support. This paper is required to be used as a primary source for political development on the job performance of workers at care facilities for elderly.

건강가정지원센터의 네트워크 특성이 사업성과에 미치는 영향 연구 (Effects of the Network Characteristics of Healthy Family Support Center on its Performance)

  • 최옥자;박현식
    • 가족자원경영과 정책
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    • 제17권4호
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    • pp.85-100
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    • 2013
  • The purposes of this study are to explore the effect of the network characteristics of Healthy Family Support Center on its performance, and also to investigate the mediating effect of the organizational properties on the performance. We used the data from 148 healthy family support centers in National Survey in Korea. The analytic sample for this study consists of 102 responses.(response rate=68.9%) Multivariate regression model estimated the effects of the network's structural, interactive and functional characteristics and the interaction between the network's characteristics and organizational properties on the performance The findings of this study demonstrate that healthy family support centers with higher closeness centrality and with better functional characteristics reported more performances. Moreover, Centers that are more independent in organizational properties showed higher performances. However, the findings did not show that the interaction between the network's characteristics and organizational properties mediates on the performance.

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버팀보 해체시 안전성 확보를 위한 응력 해제용 굴절지지대 개발 및 성능 평가 (Development and Performance Evaluation of Rotational Strut Segment for Releasing Stress when uninstalled)

  • 박철용;구일근;김현숙;양지연;김형오
    • 한국건축시공학회:학술대회논문집
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    • 한국건축시공학회 2018년도 춘계 학술논문 발표대회
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    • pp.109-110
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    • 2018
  • Preloading Strut applied during installation of the wall jack, but additionally serves to minimize the displacement of soil pressure acting upon dissolution due to the difficulty. In this study, we developed an index of support for the release of stress to facilitate the dismantling of the strut uninstall. The refractive support the axial force acting on the strut are supportable, is refracted at minimum load, disassembly should be easy. In order to find the optimal shape and structural stability of the refractive support We have performed the numerical analysis and performance test to determine the final model. We carried out model tests and UTM test in order to understand the refractive performance and durability of the refractive support for optimal model. Results of the test UTM is refracted all shot 5 times within a target hit number, it was found that there is no problem of the refractive performance. Further, the results of model experiments, it was found that to ensure sufficient durability more than the performance target value of the pin joint support structure.

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Using Support Vector Machine Method to Improve Company Performance Management

  • Yuanhao LI;Xin LI;Han XIA
    • Asian Journal of Business Environment
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    • 제13권4호
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    • pp.1-6
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    • 2023
  • Purpose: To explore the application prospect of support vector machine (SVM) in supply chain management and its practical application in supply chain performance evaluation practice. Research design, data and methodology: This paper establishes the performance evaluation index system of supply chain management according to the balanced scorecard (BSC) theory, and establishes the SVM model of supply chain management performance evaluation based on the SVM principle. Results: The performance evaluation results of the supply chain of an electric power equipment Co., Ltd. in Harbin established by using the model are consistent with the actual situation, which indicates the nature and accuracy of the possible reflection of the established supply chain performance evaluation model. Conclusions: The results show that SVM model can be used to evaluate enterprise supply chain management performance indicators, and can improve enterprise supply chain management performance, thus demonstrating the effectiveness of the model.

일반화 가법 모형을 이용한 정책금융 수혜규모가 중소기업 경영성과에 미치는 효과성 연구 (The Application of Generalized Additive Model in the Effectiveness of Scale in Funding Policy on SMEs Overall Performance)

  • 하승인;장명균;이군희
    • 기업가정신과 벤처연구
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    • 제20권2호
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    • pp.35-50
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    • 2017
  • 본 연구는 기업의 재무상태 및 지원규모에 따른 정책금융지원의 효과를 파악하기 위하여 일반화가법모형을 적용하여 실증분석 하였다. 이를 위해 이자보상배율과 총자산 대비 신규보증금액 비율을 이용하여 업종별로 분석대상을 구분하였으며, 수익성, 성장성지표를 사용하여 경영성과를 측정하였다. 또한 분석기간에 여러 번의 정책금융을 지원받은 기업의 경우 표본선택편의로 인한 결과의 왜곡이 발생할 수 있으므로 중복지원 효과를 최소화하기 위해 지원연도를 기준으로 이전 3년 동안 보증잔액 및 신규보증이 없으며, 이후 2년 동안 신규보증이 없는 기업을 선정하였다. 분석 결과, 보증시점의 이자보상배율이 1 미만이라 하더라도 지원규모에 따라 성과는 차별화되는 것을 확인할 수 있었다. 또한 한계기업의 기준으로 사용되는 이자보상배율이 0에 근사한 기업이더라도 경영성과는 향상될 수 있음을 확인할 수 있다. 결국 본 연구에서는 정책금융 지원정도에 따른 차별적인 경영성과를 확인함으로써 기술력이나 성장 잠재력을 고려한 평가가 요구되며 이를 통해 정책금융을 지원하는 담보가 부족한 중소기업의 자금조달 문제를 완화할 수 있는 유인책으로서의 작용할 수 있음을 시사하고 있다.

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Development of Performance Analysis Model for SMEs through Meta-Analysis

  • Heon-Wook Lim
    • International Journal of Advanced Culture Technology
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    • 제11권1호
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    • pp.171-180
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    • 2023
  • This study is to develop a performance analysis model for SMEs.Based on similar performance indicators through previous studies, performance indicators for SMEs were rewritten.Through the Korean Journal Citation Index (KCI), 75 related data were classified and a comprehensive SME performance analysis model was developed.Performance analysis was divided into two axes and classified into tables.The horizontal axis is the spatial performance range, which is divided into three areas: performance management by department/function, integrated performance management for the entire organization, and governance performance management requiring policy feedback. The vertical axis is subdivided into short-term, mid-term, and long-term by time and growth stage, and is divided into three parts: technical performance according to technological input, economic performance as organizational performance, and social performance for policy utilization. Then, performance indicators were mapped to each column. As a result of the survey, 28% of technical performance was analyzed as a result of frequency analysis, and performance indicators were organized into five categories: IT, R&D, certification, patent, and innovation. Economic performance was divided into 29%, BSC, HRD, logistics, production quality management, financial support, asset management, etc. 6 categories, social performance 43%, ESG, marketing, export, policy support, consulting, cooperation, etc. 7 categories.Limitations of the study include the narrowness of the survey that derived only performance indicators despite being a meta-analysis, and the performance model was mapped and classified according to growth stage and support period.however Insufficiency of validity due to lack of evidence, performance indicators were developed, but there were limitations in utilization for practical use.

가맹본부의 지원제도가 본부에 대한 태도 및 가맹점의 재무성과에 미치는 영향 : 지역상권 경쟁강도의 조절효과를 중심으로 (Influence of Franchisors' Supporting Strategy on Franchisee Attitude and Performance: Moderating Effect of Competitive Intensity)

  • 이호택;김문섭;정연승
    • 유통과학연구
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    • 제13권4호
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    • pp.65-76
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    • 2015
  • Purpose - This article aims to present and test a model regarding franchisors' supporting activities that may positively influence franchisees' attitude toward the franchising headquarter and their own business performance. Moreover, the authors examine the moderating effect of competitive intensity between franchisee attitude and business performance. Most previous research focused on behavioral performance measurements such as satisfaction, trust, and commitment. There are few empirical studies that focus on financial performance data because it is difficult to determine a relational mechanism between behavioral and financial performance. Moreover, financial data is confidential and difficult to collect in many cases. However, this study measures financial performance (e.g., sales revenue per square meter) differently than most previous research, which is mostly focused on the behavioral performance measurements. Research design, data, and methodology - To test our hypotheses, we selected 137 franchisee managers who are running chains of one of the foremost bakery franchise brands in South Korea. This study carefully investigated the reliability, content validity, convergent validity, and discriminant validity of the proposed instrument by analyzing the data obtained from the samples. The data was analyzed using the AMOS structural equation modeling program. Results - The results indicated that: non-financial support activities (e.g., information exchange and communication) had a positive impact on the franchisee attitude toward the franchising headquarter. The franchisee attitude in turn had a positive effect on the headquarters' business performance. Furthermore, competitive intensity could enhance the relationship between franchisee attitude toward franchising headquarter and business performance in a local franchise market. However, financial support activities (e.g., rewards and promotional support) and training had no relationship with either franchisee attitude or business performance. Conclusions - This study provides some practical implications to franchisors in terms of franchise operation and store opening strategies. With respect to the franchise operation strategy, franchisors need to focus on non-financial rather than financial support. Most franchisees consider the necessity of financial support activities and not their sufficiency because these activities are specified in their franchise contract. In addition, it is important for franchisees to maintain a positive attitude for the franchise headquarters. The franchisees with a positive attitude for the franchisor can show a high degree of solidarity for various support activities, and it consequently determines franchisees' sales performance. In terms of franchise store opening strategy, this study suggests an additional criterion that can be considered in determining the location of direct and non-direct management stores (e.g., franchisees' stores). In this research, franchise stores located within high level of competitive intensity are shown to have a high relationship between franchisee attitudes of franchisor support activities and business performance compared to the franchisees located within low competitive intensity level. This result shows that opening non-direct franchise stores is more effective than direct stores in higher competitive market situations. Research contribution, implications, and further research directions are discussed at the end of the paper.

e-비즈니스 채택요인과 성과에 관한 대기업과 중소기업의 차이분석 (A Comparative Analysis on the e-Business Adoption Factors and Performance in Large and Small Companies)

  • 이동만;안현숙;김효정
    • 한국정보시스템학회지:정보시스템연구
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    • 제17권4호
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    • pp.157-180
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    • 2008
  • The majority of studies was undertaken on large companies that had adopted e-Business or on the specific case of dot.com companies. However, despite this interest in the effect of the size of an organization on its approach to e-Business, little direct comparison has been undertaken between small and large companies. This study examined the differences of e-Business adoption factors and e-Business performance between large and small companies. Reviewing the literature, we suggest a research model and develop nine hypotheses to be tested. Data are collected from 109 companies Implemented e-business. The results of hypothesis testing show as follows. First, e-Business performance of efficiency has a positive influence of perceived e-Business advantage, top management support, organizational learning ability and financial slack. Second, e-Business performance of sales performance has a positive influence of top management support. Third, e-Business performance of customer satisfaction has a positive influence of technology competence, perceived e-Business advantage, top management support, financial slack and institutional pressure. Finally, there are differences in the e-business factors(perceived e-Business advantage, top management support, institutional pressure) and e-Business performance(efficiency) between large and small companies.

ICT 중소기업 기술지원 투입과 성과간의 영향요인 분석 (Analysis of Factors Influencing Input and Performance of Technical Support for ICT SMEs)

  • 이형주;이용훈;박소라;이일진;김서균;박근영
    • 한국콘텐츠학회논문지
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    • 제18권2호
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    • pp.459-467
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    • 2018
  • 본 연구에서는 한국전자통신연구원(ETRI)에서 운영 중인 ICT 중소기업 기술지원을 수혜한 기업에 대한 기술지원 투입과 성과간의 영향요인을 분석하였다. 데이터 분석을 위하여 2015년~2017년 사이에 기술지원을 수혜한 181개 기업을 대상으로 설문조사를 실시하였고, 경로분석을 통하여 투입요인과 성과요인 사이의 영향관계를 분석하였다. 연구결과, 기술수준 향상에 직접적인 영향을 미치는 요인은 지원서비스 품질인 것으로 나타났고, 비용절감 효과는 지원건수, 지원연차, 지원서비스 품질 모든 변수로 부터 정의 영향을 받는 것으로 나타나 중소기업 기술지원 프로그램은 중소기업의 비용절감에 많은 기여를 하는 것으로 분석되었다. 또한 기여매출액에 영향을 미치는 투입요인은 지원건수이며, 지원연차와 지원 서비스품질은 유효하지 않은 것으로 나타났다. 마지막으로, 기술 경제적성과가 고용창출에 미치는 영향을 살펴본 결과, 기여매출액이 많이 발생할수록 고용창출효과도 상승하는 것으로 나타났다.