• Title/Summary/Keyword: Support Services

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The Cost-benefit Analysis of the Community Care Service Centers for the Elderly (재가노인복지사업의 비용편익 분석)

  • Won, Jong-Wook;Han, Hye-Kyung;Hwang, Sung-Chul;Kim, Jung-Hee
    • Korean Journal of Social Welfare
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    • v.43
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    • pp.270-298
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    • 2000
  • Government provides financial support to the 74 Home help service centers, 36 Day care service centers, and 18 Short stay service centers for the elderly. The number of service centers that receive financial support from the government is far less to meet the potential demand for the community care services. This paper applies cost-benefit analysis to evaluate the net social benefit of the services provided by the 3 types of the community care service centers sponsored by the government to justify the expansion of the government support. The benefit is calculated as community care services are provided privately in the market without financial support from the government. The potential market price is regarded as the benefit or value provided to the elderly. The price levels that potential users are willing to pay for these services are surveyed in the Census for the Elderly by the KIHASA, 1998. The market prices for the community services are generated by equating limited amount of service supply, as in number of users in one year in 3 types of community care service centers, and potential demand for the services. Market prices are multiplied to the number of users of 3 types of community centers to get the total benefit. Total operating cost of the community care service centers is regarded as cost. According to the cost-benefit analysis, Home-help service centers generated net social benefit of 137 billion Won, Day Care service centers generated 15 billion Won, and Short stay service centers generated 6 billion Won. Significant amount of net social benefit indicates that government should increase level of financial support to these service centers.

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Impact of Business Incubator's Support Service and Manager's Capabilities on the Start-Up Performance (창업보육센터 지원서비스와 매니저 역량이 입주기업의 성과에 미치는 영향에 관한 연구)

  • Bae, Young Im
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.11 no.2
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    • pp.145-155
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    • 2016
  • This article investigates the impact of business incubator's support service and manager's capabilities on the start-up economic performance. BI's support services consist of physical infra, management/legal service, networking service, financial service, technical service, and education/training service. The results show that most BI's support services(except education/training service) have a positive effect on the start-up economic performance. This study also analyzes the gap between the importance and the satisfaction of BI's services. The results show that the satisfaction of BI's services is much lower than the importance. It can be explained that the start-ups' expectations are not able to meet. In conclusion, BI's services have a major impact on the start-up economic performance, but actually they didn't meet the expectation of the start-ups. In the future, the quality level of BI's services and manager's capabilities needs to be improved. The improvement will have a positive effect on the survival and growth of the startups.

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Effects of Breast-feeding Education and Support Services on Breast-feeding Rates and Infant's Growth (모유수유 교육 및 지지 서비스가 모유수유 실천율과 영아 성장에 미치는 효과)

  • Jang, Gun-Ja;Kim, Sun-Hee
    • Journal of Korean Academy of Nursing
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    • v.40 no.2
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    • pp.277-286
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    • 2010
  • Purpose: This study was done to investigate the effects of breast-feeding education and support services on rate of breast-feeding three and six months after birth, and the effect on infant's growth (weight, height, body mass index [BMI]). The experimental group which had both education and support services was compared with the control group which had only breast-feeding education. Methods: This study was a quasi-experimental study with a time-series design. The participants were 39 mothers who were hospitalized for childbirth. Twenty mother were assigned to the experimental group and 19 mothers, to the control group. The breast feeding education was done during hospitalization, and support services were provided once a week after discharge for a month (a total 4 times) by a maternity ward nurse. Data regarding breast-feeding rate at one month after childbirth was collected by phone call; the breast-feeding rates at three and six months after childbirth were collected in a visit to the families. The child's weight and height were also measured during the visit. Results: The experimental group had a statistically significant higher rate for frequency of breast-feeding at one, three and six months after childbirth than the control group. However, there was no meaningful difference between the two groups for infant growth. Conclusion: The results of this study suggest that breast-feeding education is helpful for a start, but support services are also necessary to sustain breast-feeding.

A Methodology for the construction of ATM Network to support the Power Utility Services (전력 통신서비스를 위한 ATM 통신망 구축방법)

  • Yoon, Il-Hwan;Yoo, Jae-Tack;Kim, Il-Dong
    • Proceedings of the KIEE Conference
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    • 1998.07c
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    • pp.961-963
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    • 1998
  • Power telecommunication networks, being used to support the operation and management of power utility services, exhibits different characteristics from those of public domain networks. KEPCO is planning to evolve its own power network infrastructure to exploit ATM (Asynchronous Transfer Mode) technology. The ATM network to be developed needs to effectively utilize existing network of KEPCO and to fully support new and emerging power-utility-services. This paper summarizes the features of power communication services and the characteristics of Power telecommunication networks, and reports our evolution methodology for KEPCO network.

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The Development and Operation of NFC-based Exhibition Support Service : A Motor Show Case (근접 무선 통신 기반 박람회 지원 서비스의 구축 및 운영 : 모터쇼 적용 사례)

  • Jun, Jungho;Choi, Myoung Hee;Lee, Kyoung Jun
    • Journal of Information Technology Services
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    • v.13 no.2
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    • pp.83-97
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    • 2014
  • With NFC technology, visitors can easily enjoy exhibit-related information and services. The participating firms can accumulate the visitor data and build up networks with potential visitors. This paper is to report an implementation and operation case of an NFC-based exhibition support service which creates new value as above. For this objective, we introduce the issues in constructing NFC-based exhibition support service. Moreover, we analyze visitor behaviors based on the tag touch data collected, and calculate the economic values generated. The NFC-based exhibition support service in this paper was applied to Hyundai Motors' booth in the 2013 Seoul Motor Show. This paper concludes with implications for business operators that are interested in applying NFC technology to exhibition spaces.

A Needs Assesment and Satisfaction Level of Family Support Services for Preschoolers with Disabilities (장애아동 가족지원 서비스 요구 및 만족도 조사)

  • Jeon Gwee-Yeon;Kim Sue-Kyung
    • Journal of the Korean Home Economics Association
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    • v.43 no.5 s.207
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    • pp.57-79
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    • 2005
  • The purpose of this study was to investigate the needs assessment and satisfaction level of family support services for preschoolers with disabilities. The subjects were 146 mothers and 138 teachers of 3- to 6-year- old preschool children with disabilities in integrated kindergartens in Daegu, Seoul, and Kyungnam. The major findings of this study were as follows. First, mothers needed information and financial support most. The level of the mother's needs was related to the type and degree of disabilities, child's sex, child's age, mother's educational level, and father's occupation. Second, the satisfaction level of mothers in the integrated kindergarten education programs was generally low. Third, mothers needed parental training of child's problem behavior, mother-child interactions program, and parental education of developing child's creativity.

Ubiquitous Car Maintenance Services Using Augmented Reality and Context Awareness (증강현실을 활용한 상황인지기반의 편재형 자동차 정비 서비스)

  • Rhee, Gue-Won;Seo, Dong-Woo;Lee, Jae-Yeol
    • Korean Journal of Computational Design and Engineering
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    • v.12 no.3
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    • pp.171-181
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    • 2007
  • Ubiquitous computing is a vision of our future computing lifestyle in which computer systems seamlessly integrate into our everyday lives, providing services and information in anywhere and anytime fashion. Augmented reality (AR) can naturally complement ubiquitous computing by providing an intuitive and collaborative visualization and simulation interface to a three-dimensional information space embedded within physical reality. This paper presents a service framework and its applications for providing context-aware u-car maintenance services using augmented reality, which can support a rich set of ubiquitous services and collaboration. It realizes bi-augmentation between physical and virtual spaces using augmented reality. It also offers a context processing module to acquire, interpret and disseminate context information. In particular, the context processing module considers user's preferences and security profile for providing private and customer-oriented services. The prototype system has been implemented to support 3D animation, TTS (Text-to-Speech), augmented manual, annotation, and pre- and post-augmentation services in ubiquitous car service environments.

A Comparative Analysis on the Perceptions of Users' and Financial Company Employees' on MyData Services: Using Q Methodology (마이데이터 서비스 수용 의도와 요인에 대한 사용자와 금융사 직원의 인식 비교 연구: Q 방법론을 활용하여)

  • Lee, Jungwoo;Kim, Chulmin;Song, Young-gue;Park, Hyunji
    • Journal of Information Technology Services
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    • v.21 no.3
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    • pp.1-25
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    • 2022
  • The financial MyData service has implemented in January 2022 and launched 45 services by banks, securities, credit cards and fintech companies. This study applied the Q methodology, to identify the user types of MyData services and compared the perceptions of employees of financial institutions who plan and develop the MyData services. There are three types of MyData service users: active users, limited users who focus on consumption and asset status inquiry, and sensitive users for personal information. There were two types of recognition of financial company employees. One is the active user support other is the sensitive user for personal information support. The analysis of subjective perceptions can be used as a reference for establishing a company's MyData service marketing strategy and establishing related policies to improve the MyData ecosystem.

The Effect of Internal Marketing on Employees' Service Immersion to Customers

  • KANG, Min-Jung;KIM, Hae-Jong;HWANG, Hee-Joong
    • Journal of Distribution Science
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    • v.17 no.12
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    • pp.33-42
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    • 2019
  • Purpose: This study seeks to identify whether internal marketing factors have a statistically significant positive effect on the flow of services to customers of bank service employees. Specifically, the purpose of this study is to confirm the importance of internal marketing in the employees' services immersion to customers. In addition, the study seeks to identify whether employees' perceived organizational support recognition mediates between internal marketing factors and the employee's immersion in services to customers. Research design, data and methodology: This study distributed 100 questionnaires to employees working at banks to obtain data. Finally, the study conducted a statistical analysis on a questionnaire of 94 employees. For regression, factor analysis, and reliability analysis, the 24 version of the SPSS was used. For the mediation analysis, the SPSS macro developed by Hayes was used. Results: This study seeks to statistically verify which factors of internal marketing have a greater impact on employee immersion in services. Conclusions: Research verification has shown that all elements of internal marketing affect the employee's immersion in services to customers. It was also shown that the employee's recognition of organizational support mediated the relationship between factors of internal marketing and the employee's immersion in services to customers.

Utilization of Multicultural Family Support Services and Marital Well-Being and Hope among the Female Marriage Immigrant -A Focus on Participants of the Support Project Based on Cultural Relativism and a Strengths Perspective- (여성결혼이민자의 다문화가족지원사업 이용과 결혼의 안녕 및 희망의 관계 -문화상대주의와 강점관점에 기반한 지원사업 참여자들을 중심으로-)

  • Hyun, Kyoungja
    • Korean Journal of Social Welfare
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    • v.66 no.2
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    • pp.127-157
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    • 2014
  • The multicultural family support project provides support services to female marriage immigrants to promote their settlement in Korea and their adaptation to marital life. This study thus investigated whether utilization of such support services is indeed related to positive changes perceived among these female marriage immigrants, and these changes, in turn, contribute to less marital conflict, marital well-being, and hope. Data were drawn from a self-administered questionnaire study in which 558 female marriage immigrants participated through the 36 centers across the nation that provided multicultural family support services based on cultural relativism and a strengths perspective. Results of structural equation modeling analyses revealed that utilization of support services, as predicted, contributed to positive changes, and such changes, in turn, were directly related to less marital conflict, higher marital well-being, and hope. As expected, marital conflict was negatively associated with marital well-being, which, in turn, promoted hope. Thus, through these paths positive changes also contributed positively to both marital well-being and hope. However, when the effects of length of residence in Korea and an ability to command Korean language were controlled for, a positive significant relationship between service utilization and marital conflict was revealed. Therefore this paper discussed the ways in which positive functions of such service utilization can be strengthened while at the same time actively addressing the dysfunctional components of such support services.

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