• The Journal of Information Systems
• /
• v.21 no.2
• /
• pp.27-44
• /
• 2012

The goal of supply chain integration is to improve the effectiveness and efficiency of supply chain for creating customer values. Supply chain integration can be classified into IT integration and structural integration. Also, structural integration can be collapsed into three dimensions: internal, supplier and customer integration. In this study, we investigate the relevance between customer value and supply chain integration. To explore the current study, we collected from 73 Korean firms. The results are as follows: First, customer value has a positively significant effect on IT integration. Second, customer value influences on customer integration but does not has an effect on internal and supplier integration. Third, IT integration improve internal, supplier and customer integration. Finally, each of structural integration positively influences firm performance. These results indicated that declaration of customer value is important factor in supply chain integration.

• International Commerce and Information Review
• /
• v.18 no.4
• /
• pp.285-310
• /
• 2016

The purpose of this study empirically verified impact of strategic and operational integration between first-tier supplier and their supplier and strategic and operational integration between first-tier supplier and their buyer on operation performance. In order to achieve our goal, we tested reliability, validity and path coefficient using structural equation modeling-partial least square (SEM-PLS) over 284 first-tier manufacturing suppliers data that Korea Productivity Center (KPC) surveyed in 2013. This study results indicated that operational integration between first-tier supplier and their supplier or buyer has positive impact on production process flexibility. Meanwhile, strategic integration between first-tier supplier and buyer has positive impact on production flexibility. On the other hand, strategic integration between first-tier supplier and supplier has negative impact on production flexibility. And production process flexibility has positive impact on production flexibility. By empirically testing to departmentalize level and scope of supply chain integration, this study has academic and managerial implications from first-tier perspective on.

• Journal of the Korean Operations Research and Management Science Society
• /
• v.40 no.3
• /
• pp.1-21
• /
• 2015

Customer firms exercise various sources of power to influence their suppliers' behaviors or decisions. In this study we aim to examine the effects of customers' sources of power on their supplier's performance improvement. This study posits that a customer's expert, referent, and reward power positively influence a supplier's performance directly as well as indirectly through increased supplier-customer integration. On the contrary, the customer's coercive power is expected to worsen the supplier's operational performance because of increasing distrust, dissatisfaction, and conflict with the customer. Data collected from 1,229 firms from Korea, China, Hong Kong, Taiwan, and the U.S. are used to test the hypotheses. Expert power proves to be the most effective source of customer power in improving a supplier's inventory cost, delivery, and flexibility performance. In contrast, coercive power deteriorates significantly all supplier performance variables. Academic and managerial implications are presented and future research directions are also discussed.

• Journal of Korean Society for Quality Management
• /
• v.50 no.2
• /
• pp.221-233
• /
• 2022

Purpose: This study investigates how the salespersons behave in coordinating the multiple communication channels during supplier integration (SI) for new product development (NPD), especially when their engineers directly collaborate with the buyer. Methods: This study conducted a qualitative study to explore the dynamics of the supplier's salespersons during SI for NPD. With the support of a consumer goods manufacturer (focal firm) in South Korea, we interviewed several managers, including purchasing and engineering, from the focal firm and salespersons from eight tier-1 suppliers of the focal firm. Results: The results found that the supplier's salespersons show two different behaviors toward managing and controlling the collaboration between their engineers and the buyer: (1) Process regulating behaviors that control the flows of information or communication between the engineers and the buyer, and (2) knowledge regulating behaviors that directly and indirectly support the engineers to be equipped with accurate and complete knowledge so that they can share the right knowledge with the buyer. Conclusion: This study contributes to academia and practitioners as follows. To academia, this study fill the gap in the literature by introducing the distinct behaviors of the supplier's salesperson in SI for NPD. To practitioner, in addition, our findings present coordination mechanisms to manage and control multiple communications within an inter-organizational collaboration.

• International Journal of Quality Innovation
• /
• v.9 no.3
• /
• pp.57-69
• /
• 2008

This paper posits that arm's length buyer-supplier relationship as the intermediate type between market exchange relations and strategic partnership might be advisable, and information technology may have a role as a mechanism actualizing the effects of such arm's length relationship by strategic supply-line diversification. Based on the theoretical analysis on interactive feedback relationships among IT level, buyer-supplier relationships, and supply chain structure, we suggest a set of advisable buyer-supplier relationship type for efficient supply chain management. Also, doing so would be helpful in suggesting a dynamic IT investment and adoption model appropriate for the establishment of productive buyer-supplier relationship, and further in providing theoretical foundations and practical guidelines on the role and function of B-to-B E-commerce for efficient SC integration.

• Proceedings of the Korean Operations and Management Science Society Conference
• /
• 2006.05a
• /
• pp.179-186
• /
• 2006

There was a lot of research to integration of the transshipment and inventory problem in supply chain. Such a integration of inventory and transshipment problem called IRP (Inventory Routing Problem). We consider a distribution problem in which a set of products has to be shipped from a supplier to several retailers in a given planning horizon. Transshipment from the supplier to the retailer is performed by vehicles of limited capacity. Each retailer determines replenishment leadtime and order quantity with buffer management. A supplier determines optimal vehicle routing in supply chain. We suggest a heuristic algorithm which be used TOC buffer management in a replenishment problem and a tabu search algorithm in VRP (Vehicle Routing Problem).

• Proceedings of the Korean Operations and Management Science Society Conference
• /
• 2000.10a
• /
• pp.99-102
• /
• 2000

In the supply chain network design, how to select the best location, capacity configuration of the suppliers and to assign manufacturers orders are a challenging issue. Especially when multi-tiers'suppliers are existed, the performance of supply chain is influenced by 2$\^$nd/ and 3$\^$rd/ suppliers. Supplier selection is multi-criteria problem which includes both qualitative and quantitative factors in supply chains. In order to select the best supplier it is necessary to make a trade off between these two factors such as cost, product quality, capacity, production lead time, deliver lead time and transportation lead tine of supplier constraints existed in multi-tiers supplier purchasing chain. In these circumstances, purchasing agents should decide two problems: which is the best supplier in each tier and how much should be purchased from each selected supplier. This research is intended to develop an integration of an analytical hierarchy process (AHP) and mathematical modeling proposed to consider two factors which may be conflicted in choosing the best supplier in each tier and placing the optimum order quantities to the supplier among multi-tiers suppliers.

• Journal of the Korea Institute of Information and Communication Engineering
• /
• v.9 no.1
• /
• pp.1-7
• /
• 2005

In present web service structure, the service begins when supplier register the information of its service to UDDI(Universal Description Discovery and Integration). When user searches service directory in UDDI, the position of service is transmitted to it. And then, user requests WSDL(Web Service Description Language) to the supplier. When WSDL is delivered to user, user requests the service according to WSDL. This thesis simplifies this web service process. This makes WSDL owned by supplier stored to WSDLBASE when supplier register its service. Also this makes it possible that user search the service and receives WSDL.

• The Journal of Information Systems
• /
• v.13 no.2
• /
• pp.49-64
• /
• 2004

Recently, SCM(Supply Chain Management) embraces the dynamic environmental changes of the participatory bodies in supply chain. Under this dynamic SCM environment, the selection of supplier and outsourcing company is very important. In their selection, the productivity and expertise of suppliers and outsourcing companies are, of course, to be considered as important factors, but whether or nottheycanmeettheduedateisacritical factor. In particular, this is true because an order-based manufacture ought to have CTP(Capable To Promise). For this purpose, by capitalizing onthevirtualmanufactureundertheSCM, this paper has tried to suggest a new agent system for the selection of supplier and outsourcing company. While performing virtual manufacture based on the integration scheduling, this system acquires the production environment and scheduling information of both suppliers and outsourcing companies on a real-timebasis,thusmakingintegrationschedulingpossible. Also, in order to provetheviabilityofthisstudy,thispaper has selected a specific domain and applied it.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.15 no.12
• /
• pp.7025-7039
• /
• 2014

Focal companies (hereafter called buyers) adopt outsourcing practices from a supply chain management strategy to be competitive. Buyers face the bridge transfer after outsourcing contracts, and the monitoring practices would be the only control mechanism left to prevent losing control over the suppliers. This study suggests the set of monitoring practices (i.e., capability, activity and outcome monitoring) as the independent variables to enhance the buyer-supplier collaboration and supplier's performance. In addition the buyer's efforts of monitoring are assumed to influence the buyer's shop floor productivity mediated by the supplier's performance and buyer-supplier collaboration. The results showed that the monitoring practices are meaningful antecedents to the supplier's performance and buyer-supplier collaboration, which fully mediates between the monitoring practices and buyer's shop floor productivity. The mediating role of the buyer-supplier collaboration between activity monitoring and shop floor productive has been rejected, because the negative effect of activity monitoring on buyer-supplier collaboration conflicts with the positive impact of buyer-supplier collaboration on shop floor productive. The theoretical contribution and managerial implications with limitations have been discussed.