• 제목/요약/키워드: Strategic Performance Management

검색결과 726건 처리시간 0.026초

철도건설에서 BSC의 KPI도출과 BPM을 위한 프로세스 KPI도출 (Deductions of KPIs for BSC and Process KPIs for BPM in Railway Construction)

  • 류시욱;안병준;류명욱
    • 한국철도학회논문집
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    • 제9권4호
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    • pp.388-393
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    • 2006
  • Recently, Korean government demands that public sectors like railway construction should improve their management efficiency. It is necessary for railway construction supported by government budget to aim at the companywide management efficiency. The Balanced Scorecard (BSC) is known as integrated performance management framework that helps a company to translate strategic objective info relevant performance within an organization. This paper focuses on relationship between KPIs (Key Performance Indicators) used to measure the performance of railway construction industry and process KPT for BPM (Business Process Management). Also, the vision and strategies of the railway construction is introduced, and the CSFs (Critical Success Factors) and the KPI based on BSC is developed. Finally, this paper explores that there is a possibility to fulfill the strategic objectives of railway construction industry through the connectivity between KPI based on BSC and process KPI based on BPM. We explain the detailed procedures with an example of railway construction industry.

제조업 분야에서 Product Data Management 기반의 BSC 성과평가 시스템 구축 사례 연구 (A Case Study of Implementation of a BSC Performance Evaluation System in Manufacturing Industry based on Product Data Management)

  • 오정수;양정삼
    • 산업공학
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    • 제23권4호
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    • pp.275-285
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    • 2010
  • In complex industrial world, many companies make every effort to analyze their competition capability through various performance evaluation tools to cope with rapidly changing business environment. Among evaluation tools the balanced scorecard (BSC), put forward by Kaplan and Norton in 1992, is a strategic performance management tool for measuring whether the smaller-scale operational activities of a company are aligned with its larger-scale objectives in terms of vision and strategy. The BSC tool offers a comparative advantage over others to evaluate the objective achievement of a company by linking its strategic objectives with operational KPI. In this paper, we introduce a case that the BSC performance evaluation system was implemented based on product data management and applied it to the business process. Specially, we shows a implementation procedure to derive discipline-specific topics and key performance metrics.

중소기업의 전략적 지향성과 탐험과 활용관점에 의한 개방형 혁신전략의 실증적 유형과 경영성과 (Strategic Orientation of SMEs and Exploration and Exploitation Perspective of Open Innovation And Business Performance)

  • 정동섭;이희옥
    • 산업혁신연구
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    • 제35권2호
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    • pp.159-184
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    • 2019
  • 본 연구에서는 분류학적 접근(taxonomy approach)을 통해, 기업이 전략적 지향성과 조직 기술 학습전략의 차원인 탐험과 활용의 연관성을 통해 기업의 경영성과의 관계에 대해 새로운 시각을 제시한다. 한국의 중소기업 141개 회사의 전략지향성과 조직의 탐험과 활용 및 경영성과에 대한 설문지를 통한 인지적 자료 사용하여 이들의 다양한 전략지향성과 기술 학습전략은 어떠한 귀납적 유형으로 도출되는지를 살펴보고자 하였으며, 도출된 유형 중 어떠한 전략지향성과 기술학습을 추구 할 때 기업의 성과에 어떠한 긍정적인 영향을 미치는 지를 살펴보고자 하였다. 구체적으로는 시장-탐험형을 추구하는 유형이 경영성과가 가장 높은 것으로 나타났다. 이와 같은 결과는 시장지향성을 추구하며, 탐험적 기술혁신을 추구하는 것이 다른 유형의 전략유형에 비해 유의적인 경영성과의 차이를 보인다는 것을 의미하며, 한국의 중소기업들이 전략의 지향성과 기술학습의 전략을 선택할 때 매우 유용한 정보를 제공할 수 있다. 반대로 기술-탐험형 전략 유형은 경영성과가 가장 낮은 것으로 나타나 이들의 전략을 선택할 때 역시 고려해야 할 요소로 파악된다.

Qualitative Simulation on the Dynamics between Social Capital and Business Performance in Strategic Networks

  • Kim, Dong-Seok;Chung, Chang-Kwon
    • 유통과학연구
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    • 제14권9호
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    • pp.31-45
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    • 2016
  • Purpose - This study develops a simulation model that looks at the dynamics between social capital and business performance in strategic networks to understand their behaviors in relation to each other, and to suggest dynamic relationship strategies. Research design, data, and methodology - Based on existing literature, this study identifies the complex causal loop diagram on social capital and business performance in strategic networks, and converts them into a simulation model for observing how the changes in business environment and relationship dependency affect social capital and business performance. Results - The simulation results showed that, first, the formation in social capital and business performance of networks with low relationship dependency was less affected by the changes in business environment. Second, the formation in social capital and business performance of networks with high relationship dependency was negatively impacted by the changes in business environment. In other words, higher relationship dependency strengthened the impact of changes in business environment on business performance. Conclusions - Thus, this study confirmed that in strategic networks, the changes in business environment and the degree of relationship dependency dynamically affect business performance, and that relationship dependency mediates the degree in which changes in the business environment affect business performance. The results of the simulations were further verified through actual business cases.

${\cdot}$소 인터넷기업의 전략적 제휴를 위한 공적 e-Hub 구축과 사회 관계망의 활용에 관한 연구 (The Public-Oriented e-Hub Construction for Strategic Alliances by Using Network Analysis)

  • 박기남;김종원
    • 한국정보시스템학회:학술대회논문집
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    • 한국정보시스템학회 2003년도 춘계학술대회
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    • pp.183-197
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    • 2003
  • This paper introduces the public-oriented e-Hub construction for strategic alliances in the community. The public-oriented e-Hub can link with all Participating internet firms on the ba business models, and consequently help them share their core competence, management resource Based upon this perspective, this paper presents the procedures corresponding with social network strategic alliances of small and medium internet firms. In addition, this paper tries to analyze th among degree of competition, potential of strategic alliance, and financial performance. The resu the firms with more easily accepting various strategic alliances make higher financial performance competitive environment. This suggests that strategic alliances through the public-oriented e-Hub virtual community provide the internet firms with various opportunities

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기술창업시 전략적 지향성이 창업성과에 미치는 영향 (A Study of the Impacts of Strategic Orientation on the Performance in Technology-based Start-ups)

  • 장동관;송인암;황희중
    • 유통과학연구
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    • 제11권10호
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    • pp.37-45
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    • 2013
  • Purpose - Appropriate response to the fast changing economic environment determines SMEs' competiveness in the era of globalization and open market and, therefore, government policies to strengthen SME's competitiveness will be very important in the future. It is time to investigate the element of strategic orientation that is necessary for strengthening the competitiveness of SMEs, and its effect on the success of a business start-up. This study analyzes the network orientation in addition to existing strategic orientation, and focuses on price and quality management capability as mediators for strategic orientation and outcomes of business start-ups. Research design/data/methodology - The orientations of technology-based business founders were classified into market, technology, network, and entrepreneurial orientation. We then investigated the effect of these orientations on product price and quality management capability, as well as the influence of price and quality management capability on the outcome of a business start-up. This study is based on the nation-wide survey of the founders and members of technology-based business establishments. The survey was administered to 300 selected companies via email for a period of one month, at the end of which 175 companies replied with valid answers. Further, for effective and objective research, we used SPSS 14.0 and Amos 7.0 for structural equation modeling assumptions and hypothesis verification. Results - Except for entrepreneurial orientation, the other three orientations, namely, technology, market, and network orientations, affect the price management capability according to our results. The price management capability relates significantly with the sales and customer satisfaction. Especially, technology orientation is the core competency of start-ups that affects price and quality management capabilities. However, technology and entrepreneurial orientation do not influence the outcome of business start-ups, but affect their quality management capabilities. Conclusions - This study confirms that the strategic orientation affects product price as well as quality management capabilities, to introduce new products and achieve successful outcomes. In conclusion, new business founders face the dilemma of trade-off between price and quality in the planning stage of new product development. In particular, price management capability directly affects the outcome. Therefore, price management is more important for a successful start-up than quality management. Especially, during the initial stages of starting up a new business, price management capability entails following the market-leading company, or price penetration strategy. In this stage, price management is dependent on the information from outside rather than on the founder's decision, and it directly affects sales performance and customer satisfaction. In contrast, quality management capability is directly related to the technology capability and market experience of founders. In this case, subjective and proactive decision making is required for differentiation and development of demand in the niche market, which does not directly influence the sales performance and customer satisfaction.

인터넷쇼핑몰과 제 3자 물류업체간 전략적 제휴의 파트너쉽 결정요인과 성과에 관한 실증연구 (An Empirical Study on the Determinants of Partnership and Performance in the Strategic Alliance between Internet Shopping Mall and Third Party Logistics)

  • 장명희;이동만
    • 경영정보학연구
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    • 제5권2호
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    • pp.109-129
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    • 2003
  • 본 연구에서는 제휴의 전략적 특성, 투입자원의 특성, 의사소통 활동 등의 요인과 관련된 변수들 중 인터넷쇼핑몰과 제 3자 물류와의 전략적 제휴 파트너쉽(신뢰/몰입) 결정요인을 확인하고, 이러한 파트너쉽(신뢰/몰입)과 전략적 제휴 성과간의 관계를 규명하기 위하여 국내 인터넷쇼핑몰 중 제 3자 물류를 이용하고 있는 기업을 대상으로 실증분석을 실시하였다. 본 연구의 결과를 종합해 보면, 국내 인터넷쇼핑몰업체와 제 3자 물류업체간의 파트너쉽(신뢰/몰입)에 영향을 미치는 변수로는 전략적 중요성, 자원의 보완성, 의사소통의 질, 정보공유정도 등으로 확인되었으며, 이러한 신뢰와 몰입으로 대변되는 파트너쉽은 전략적 제휴 성과에 직접적으로 영향을 미치는 것으로 나타났다.

파워 프로세스와 지속가능 경쟁우위에 관한 연구 (A Study on the Power Process and Sustainable Competitive Advantage)

  • 이경환
    • 한국산업정보학회논문지
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    • 제14권3호
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    • pp.76-97
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    • 2009
  • 전략경영의 중요이슈는 전략수립, 전략실행 및 성과측정에 이르는 일련의 전력경영과정을 하나의 관리적 이론으로 통합하는데 있다. 본 논문은 파워프로세스에 기초하여 전략경영 과정을 하나의 관리적 이론으로 통합하기 위한 이론과 실천적 방안을 제시하여 전략적 성공이나 지속가능 경쟁우위에 기여하고자 한다. 이를 위하여 본 논문에서는 파워프로세스의 원리와 특성을 논의하고 이를 기반으로 전략경영의 과정의 통합을 위한 학술적 및 실천적 방안을 제시하고 있다. 또한 본 논문에서는 경쟁우위를 위한 산업구조, 자원기반 및 게임이론 접근의 가정과 경쟁적 환경 및 상대적 우위에 대해서 논의하고, 파워프로세스의 성격과 특성을 규명하여 파워프로세스에 의한 경쟁우위 접근이 이들과의 상대적 위치를 규명하였다. 파워프로세스는 경쟁우위를 위한 전략수립과 관리적 개념을 통합할 수 있는 이론적 및 경영적 방안을 제공할 뿐만 아니라 전략성공에 크게 기여할 수 있다.

연구개발 분야에서 성과관리제도의 도입현황 분석 (Performance Management in the R&D Sector)

  • 김성수
    • 기술혁신학회지
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    • 제8권1호
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    • pp.237-260
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    • 2005
  • This paper aims to review and analyse the introduction process of performance management system(PMS) in the R&D sector. It also examines initial problems and future policy directions of the new system. Theory part deals with various approaches to the PMS and the relation between research evaluation and performance management. The paper then describes how the PMS has been introduced in the National R&D Program by the MOST in terms of the contents of strategic goal, performance goal and performance indicator together with their development process. After this, it captures problems arising in the initial phase and then suggests how they should be solved on the ministerial and cross-ministerial level. Discussed are following topics: lack of strategic planning, grouping of heterogeneous sub-programs, duplication between the OMS and other existing research or performance evaluation. The paper finally suggests policy implications using the logic model which has been developed in a series of recent international conferences.

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A Study on the Performances of Strategic Alliance in Liner Shipping

  • Kim, Hyun-Duk;Ahn, Ki-Myoung;Lee, Sung-Yhun
    • 한국항해항만학회지
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    • 제30권7호
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    • pp.579-583
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    • 2006
  • The purpose of this paper is to study a relationship between alliance success factors and performances of strategic alliance. In order to achieve the purpose of this research, factor analysis, reliability and validity and regression method are used. In conclusion, alliance success factors can be divided as mutual complementarity and information sharing factor, sharing and mutual agreement of vision and goal factor, performance management factor and culture and organization factor. According to regression results, all of four factors affects significantly dependent variables. Among them, mutual complementarity and information sharing mostly affects each dependent variable.