• East Asian Journal of Business Economics (EAJBE)
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• v.8 no.2
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• pp.1-14
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• 2020

Purpose - The current study analyzes effects of hotel restaurant cook's emotional labor on job satisfaction and customer orientation. Research design and methodology - In order to achieve the current study's goal, sample was extracted targeting cooks working in 5-stars hotels located in Seoul considering spatial and time limitation. Method of research was direct research method with survey. Survey was conducted from April 1st, 2018 to April 20, 2018 (approximately 20 days). Total of 300 surveys were distributed to cooks working in 5-stars hotels located in Seoul, and among those 250 surveys were returned. Among returned 250 surveys, 246 surveys. Results - First, in order to test H1, effect of hotel restaurant cook's emotional labor on job satisfaction (satisfaction on superior and coworker) was analyzed. Second, in order to test H2, effect on hotel restaurant cook's emotional labor on job satisfaction (satisfaction on compensation and promotion) was analyzed. Third, satisfaction on superior and coworker had statistically significantly positive effect on customer orientation, while satisfaction on compensation and promotion did not have statistically significant effect. Conclusions - First, deep acting had statistically significantly positive effect on job satisfaction (satisfaction on superior and coworker), while surface acting did not have statistically significant effect. Second, both deep and surface acting had statistically significantly positive effect on job satisfaction (satisfaction on compensation and promotion). Third, satisfaction on superior and coworker had statistically significantly positive effect on customer orientation, while satisfaction on compensation and promotion did not have statistically significant effect.

• Journal of the Korean Institute of Educational Facilities
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• v.23 no.4
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• pp.11-20
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• 2016

Post Occupancy Evaluation(POE) has a good role to improve or adapt the design items through the survey or interview of the resident. Among buildings, the university dormitory provides the living function to support the study in the university. Therefore, it needs to find the design elements and improve the living and study condition for residents. In this paper. it aimed at conducting the POE in university women dormitory for women and providing the building and design items for the next improvement. In addition, it aimed at analyzing the relation between the building satisfaction and the affecting factors, dividing the building into 8 spatial area such as room, entrance area, toilet and etc.. For these, data are surveyed the women dormitory located in the north area of Kyungsangbuk-Do and collected the 683 samples. This study shows some results ; First, the resident evaluates living condition of the dormitory room is a little good. Second, the freshman has a good score more than any other grade, which probably affect the period of the experience and exposure in university. In addition, residents get affect from the finishings, furniture and inconvenience. Third, the resident evaluates living condition of the dormitory room is a little good. Fourth, the satisfaction degree is affected by each size more than any other components in 8 spatial areas. Especially, the number of laundry machine is important factor for satisfaction. Second, the overall satisfaction is affected by room size higher than any other factors.

• Journal of KIISE:Computing Practices and Letters
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• v.6 no.2
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• pp.216-224
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• 2000

The spatial layout planning system allocates rectangular resources in the limited space according to user requirements, This system also can optimizes the spatial allocation problem to maximize the user's requirement. The spatial layout planning Problems for this system can be solved by searching a wide area of space since this problem entails the non-polynomial algorithm. By accommodating the user's dynamic requirements, the modification of a specific space and the redesign of the whole area can be accomplished. In this paper, the spatial layout planning problem is solved efficiently with a resource allocation method based on CSP. The dynamic constraints by adding user requirements are accommodated through the intelligent user Interface. The 3-D layout on the web environment by using VRML is also shown for providing for the visual verification of the 2-D layout and, thereafter, the additional modification of the 2-D layout.

• Land and Housing Review
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• v.5 no.4
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• pp.215-224
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• 2014

National street has become one of open space for enhancing environmental qualities of city and country. In the developed countries such as France, U.K. U.S.A are designed symbolic malls, squares and street which are represented the historicity, culture and symbolic place. For place identity, we analyzed the relationship between element and user satisfaction in Sejong Avenue, Gwangwhamun Square. Data were analyzed using statistical methods such as descriptive statistics, ANOVA and correlation. Results of this study are as follows, i) factor analysis is carried out to extract spatial components and satisfaction. The satisfaction concerning transportation access was the higher than other factors, ii) user satisfaction was strongly correlated on the spatial elements, iii) user showed high user perception to study site. Results of this study can identify representative street management plan based on landscape elements and user satisfaction.

• Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
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• v.36 no.2
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• pp.95-104
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• 2018

This study has the purpose of suggesting the method to analyze the spatiotemporal change of satisfaction concerning the officially assessed land price using geostatistical analysis. Analyzing the spatial distribution characteristic of officially assessed land price using present GIS (Geographic Information System) or is staying at qualitatively suggesting the improvement method of the officially assessed land price system. Grouping the appeal strength based on the official price and opinion price of officially assessed land price, GIS DB (Database) was constructed and the time seriate satisfaction were analyzed and compared through spatial density analysis and spatial autocorrelation analysis. As a result, it was found that the difference between the official price and the applicant's price differed depending on individual land, but most of the respondents requested the increase or the reduction of the average land price, which resulted in a large number of request. Analyzing the satisfaction of the officially assessed land price by using GIS, it was known that satisfaction of officially assessed land price could be analyzed by using the difference of the opinion price and not only the officially assessed land price. Spatiotemporal change of officially assessed land price satisfaction was known to be possible through spatiotemporal pattern analysis method such as spatiotemporal auto-corelation analysis and hotspot analysis etc using GIS. In short, regionally positive or negative significant relationship was investigated through spatiotemporal analysis using annual data.

• KIEAE Journal
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• v.16 no.1
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• pp.95-101
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• 2016

This study aims to analyze the satisfaction targeted community space for public rental housing tenants a real community space. and community space is analyzed only through the factor analysis of the effects of satisfaction, multiple regression analysis etc. As a result, the space community and public rental housing will only affect the satisfaction, factors affecting such analysis was 'common space', 'exercise place', 'resting place'. Thus, a variety of political and institutional efforts and practical research for interactive spatial planning public rental housing estates satisfaction for the improvement and community activation moving away from passive concept of the one-way ever to supply that community space in the past, provider centers and considering the tenant characteristics is required.

• Korean Institute of Interior Design Journal
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• v.16 no.1 s.60
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• pp.73-82
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• 2007

With the change of family type and diversify of life style, residents need various unit plan in quality. A rate of economically productive women has increased, and generally double-income households will continuously increase in the future. So a research is requested to consider the double-income households's satisfaction for a unit plan based on their life characteristics. The purpose of this study is to find out double-income households's lifestyles, and to search and analyze users' needs for spatial composition according to their lifestyles, and then, embody spatial composition of Apartment Unit plans. The findings are as follows. (1) Housing lifestyles of users living in apartment arc categorized into 5 types: pursuing the trend and personality, pursuing the convenience and leisure, pursuing being domestic, making a livelihood and practicality, the type of unspecification. (2) The type of pursing the trend and individuality requests new plan and a shower bath, the type of pursing the convenience and leisure requests facility with home appliances and likes traveling and sports, the type of making a hearth and home wants a talk with their family and discuss some problem, the type of making a livelihood and practicality requests storage space, the type of unspecification wants a comfortable master bedroom zone. Consequently factors of residental space plan are need for double-income households.

• Architectural research
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• v.19 no.2
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• pp.27-33
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• 2017

Advances in information and mobile technologies have changed the traditional firm ways of working very flexible, collaborative and innovative, resulting in the changes in work place structures and layouts. Despite the growing body of literature examining the novel ways of working, which is called smart work, there is little academic attentions paid to the spatial aspects of new work places, namely smart offices and smart work centers. This research explores the spatial changes of work places that improve business efficiency and collaboration among workers suitable for the novel ways of working. Conducting in-depth field surveys on selected cases, we analyzed the changes in spatial structure and operation policies of smart offices and smart work centers. From this survey, we observed that the new work places under study take various novel spatial forms and they have flexible operating policies such as flexible seating and flexible work hours. We also found that it would be difficult to change existing business practices and typical ways of performing tasks, without changing the bureaucratic spatial designs and layouts. Future studies are suggested to examine how spatial structures and layouts of offices have impacts on space utilization, collaboration, creativity, and job satisfaction.

• Journal of the Korean Institute of Landscape Architecture
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• v.52 no.2
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• pp.64-78
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• 2024

Storytelling is a communication technique to express and convey the story using various media, where the audience accepts the story, reinterprets the topic and interacts with the storyteller. It was assumed that the user's significance and awareness about the storytelling technique applied to historical theme parks would have an impact on the satisfaction of using the theme park and intention to revisit. In this study, it was purposed to derive the structural factors of spatial storytelling in historical theme parks, and to understand the impact of user's awareness and constituent factors on user responses. Based on previous researches, the structural factors of spatial storytelling in historical theme parks were derived related to theme, experientiality, unusualness, educationalness, unity, expressiveness, interactivity, and interest, and for which the users' awareness was surveyed. The survey was conducted targeting the users of Samguk Yusa Theme Park located in Gunwi-gun, Gyeongsangbuk-do, where the collected data was analyzed using EXCEL2020 and SPSS 21.0 statistical programs, and the results are as follows: First, the spatial storytelling technique applied as a conveying method of the theme of Samguk Yusa Theme Park affects users' satisfaction and intention to revisit, and most respondents responded that the storytelling was significant. Second, it showed that the significance of unusualness and educationalness among the awareness of significance of the spatial storytelling constituent factors of Samguk Yusa Theme Park has a significant impact on user's satisfaction, and the significance of unusualness, interactivity, educationalness, and interest has a significant impact on intention to revisit. Third, it showed that the awareness of interest, theme, and unity has a significant impact on user's satisfaction depending on the user's awareness of spatial storytelling constituent factors of Samguk Yusa Theme Park, and the awareness of interactivity and experientiality has a significant impact on intention to revisit. This study is meaningful in quantitative analysis and interpretation of the influence of storytelling on user's response to historical theme parks by the exploratory analysis of characteristic factors and spatial storytelling constituent factors on historical theme parks and deriving the structural factors of spatial storytelling in historical theme parks.

• Journal of The Korean Digital Architecture Interior Association
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• v.12 no.3
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• pp.49-58
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• 2012

In Regarding urban geo-spatial information visualization in this study, visualization of physical attribute information is mostly related to the representation of spatial domain and physical objects, and visualization of non-physical attribute information has to do with visualizing citizens and their activity information in the physical environment. In particular, a citizen, one of the non-physical information attributes, is characterized by a constant mobility in the physical environment, and thus visualization of his/her activity information is vital in conveying information because this information may not be depicted with any given, fixed figures. In consideration of this difficulty, this study integrates interrelationship among urban space, human needs, social relations, and lifestyles into a 'high-tech' service where experience in time and space is possible. To analyze the web-service and visualization cases, the study has selected visualization indicators consisting of information representation objective, information representation means, and information representation result. The results of the case analysis through specific indicators set a range in information representation objective, means, and result, thereby forming a user-friendly environment in which representational results are readily available to users, and ultimately expanding the users' selection range coming with a variety of options. This study also assumes that a wide range of service provision is needed to reflect users' needs in developing urban geo-spatial service model, and the display of its results should visualize users' satisfaction to construct the best information needed to users.