• Title/Summary/Keyword: Software service

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Integrated Navigation of the Mobile Service Robot in Office Environments

  • Chung, Woo-Jin;Kim, Gun-Hee;Kim, Mun-Sang;Lee, Chong-Won
    • 제어로봇시스템학회:학술대회논문집
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    • 2003.10a
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    • pp.2033-2038
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    • 2003
  • This paper describes an integrated navigation strategy for the autonomous service robot PSR. The PSR is under development at the KIST for service tasks in indoor public environments. The PSR is a multi-functional mobile-manipulator typed agent, which works in daily life. Major advantages of proposed navigation are as follows: 1) Structured control architecture for a systematic integration of various software modules. A Petri net based configuration design enables stable control flow of a robot. 2) A range sensor based generalized scheme of navigation. Any range sensor can be selectively applied using the proposed navigation scheme. 3) No need for modification of environments. (No use of artificial landmarks.) 4) Hybrid approaches combining reactive behavior as well as deliberative planner, and local grid maps as well as global topological maps. A presented experimental result shows that the proposed navigation scheme is useful for mobile service robot in practical applications.

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Bayesian Inferrence and Context-Tree Matching Method for Intelligent Services in a Mobile Environment (모바일 환경에서의 지능형 서비스를 위한 베이지안 추론과 컨텍스트 트리 매칭방법)

  • Kim, Hee-Taek;Min, Jun-Ki;Cho, Sung-Bae
    • Journal of KIISE:Software and Applications
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    • v.36 no.2
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    • pp.144-152
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    • 2009
  • To provide intelligent service in mobile environment, it needs to estimate user's intention or requirement, through analyzing context information of end-users such as preference or behavior patterns. In this paper, we infer context information from uncertain log stored in mobile device. And we propose the inference method of end-user's behavior to match context information with service, and the proposed method is based on context-tree. We adopt bayesian probabilistic method to infer uncertain context information effectively, and the context-tree is constructed to utilize non-numerical context which is hard to handled with mathematical method. And we verify utility of proposed method by appling the method to intelligent phone book service.

Design and Implementation of Web Service Applying SOA Based on Workflow (SOA 기반의 워크플로우를 응용한 웹 서비스 설계 및 구현)

  • Lee, Seong-Kyu;Kim, Tai-Suk
    • Journal of Korea Multimedia Society
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    • v.12 no.1
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    • pp.122-129
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    • 2009
  • Incorporating proprietary existing it solutions like legacy systems or vendor specific with new technologies is an expensive and time consuming task. Such situations take place due to the lack of ability of proprietary software to cooperate with other parties or to cooperation only with specific vendor products. Such a situation is undesirable and causes a prolonged adaptation period for new applications. This thesis is to show the new approach to creation of Internet applications in Service Oriented Architecture through loose coupling, introduces fare more flexibility into a system composed of connected applications. This approach allows one to integrate through XML based Web Service and reuse a number of arbitrary services available over the Internet in a complex processes specified as a workflow model.

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Enhancing the Competitiveness of Organic Food Shops Using the SERVQUAL Scale

  • Lee, Young-Chul;Yang, Hoe-Chang
    • Journal of Distribution Science
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    • v.10 no.10
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    • pp.11-16
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    • 2012
  • Purpose - This study focused on consumer perceptions of service quality in organic food shops, the innovativeness of organic products, and which SERVQUAL sub-dimensions increase purchase intentions. Another purpose of this study was to explore the relationship between consumer perceptions of organic food shops, their direct interest in organic food, and their purchase intentions. Research design, data, and methodology - We tested our hypothesized model within a structural equation modeling (SEM) framework, utilizing path-analysis implementation. The AMOS 18.0 software was used, and we found that it fit very well with the observed data. Results - The results of the full model (structural and measurement models) indicated the following fit indices: χ2=39.492, degree of freedom=25, provability level=0.033, RMR=0.047, GFI=0.948, AGFI=0.906, NNFI=0.958, CFI=0.984, and RMSEA=0.060. The effects of service quality on purchase intention, service quality on innovativeness, and innovativeness on purchase intention we resignificant. We also examined the statistical significance of the mediation effects using the Sobeltest and found further evidence to support service quality and purchase intention through innovation. Conclusions - These results suggest that, if organic food shops want to achieve a greater level of competitiveness, they must try to raise the quality of their service and actively promote the innovativeness of organic food.

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Design and Implementation of a Object Location Information Search System Based on Web-GIS Services (Web-GIS 서비스 기반의 객체위치정보 탐색 시스템 설계 및 구현)

  • Kim, Tak-Chen;Jung, Hoe-Kyung;Kim, Jin-Soo
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2007.06a
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    • pp.661-664
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    • 2007
  • Examine method to improve web geography information service system because this paper uses XML and presented specific implementation result. Through internet, it planed various geography information that offer in form of service that do not receive restriction of heterogeneous system environment. Also, did thing that is easy when request service about geography information that user need and deliver fast by purpose. Supplement and to improve open-ended and XML of form normalized use and developed existent web geography information service. So that can use map service in web browser without setup of application program that buy expensive GIS software or offer in each company design and implement.

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The Study of the SOA Enabled ERP Systems Implementation in Service Industry: Case Study

  • Kim, Gyu-C.
    • Journal of Korea Society of Industrial Information Systems
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    • v.17 no.1
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    • pp.73-93
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    • 2012
  • The primary objective of this research is to explain how to implement the Service Oriented Architecture (hereafter SOA) enabled Enterprise Resource Planning (hereafter ERP) system successfully for service industries. An implementation of the ERP system help many organizations to alleviate the difficult job of supporting inflexible or legacy systems that in most cases result in cost increases, data redundancy and inaccuracy, and various inefficiencies. However, the ERP system is losing its market share rapidly to the cloud computing system which utilizes the Software-as-a-service (hereafter SaaS) and SOA. The SOA is an approach to integrate various types of IT resources to leverage existing ERP system, while at the same time building an infrastructure that can readily respond to new business environment and offer new dynamic applications. The companies that implement this system have less of a need for the kinds of all-in-one ERP system that have dominated the back office for decades and can move freely to best-of-breed applications. This research will identify the benefits and costs of the SOA enabled ERP system through case studies and its impact on competitive priorities such as cost, quality, delivery, and flexibility.

Threat Issues of Intelligent Transport System in the V2X Convergence Service Envrionment (V2X 융합서비스 환경에서 지능형차량시스템의 위협 이슈)

  • Hong, Jin-Keun
    • Journal of the Korea Convergence Society
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    • v.6 no.5
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    • pp.33-38
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    • 2015
  • In a V2X convergence service environment, the principal service among infotainment services and driver management services must be supported centering on critical information of the driver, maintenance manager, customer, and anonymous user. Many software applications have considered solutions to be satisfied the specific requirements of driving care programs, and plans. This paper describes data flow diagram of a secure clinic system for driving car diagnosis, which is included in clinic configuration, clinic, clinic page, membership, clinic request processing, driver profile data, clinic membership data, and clinic authentication in the V2X convergence service environment. It is reviewed focusing on security threat issue of ITS diagnostic system such as spoofing, tampering, repudiation, disclosure, denial of service, and privilege out of STRIDE model.

Implementation of a Network Provisioning System with User-driven and Trusty Protection Management

  • Lim, H.
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.9 no.11
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    • pp.4720-4738
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    • 2015
  • Proper management on user-driven virtual circuits (VCs) is essential for seamless operation of virtual networks. The Network Provisioning System (NPS) is useful software for creating user-driven VCs automatically and must take fault management into account for physical layer impairments on user-driven VCs. This paper addresses a user-driven and trusty protection management in an NPS with an open standard Network Service Interface (NSI), as a contribution to show how to implement the user-driven and trusty protection management required for user-driven VCs. In particular, it provides a RESTful web service Interface for Configuration and Event management (RICE) that enable management of a distinguished data and control plane VC status between Network Service Agents (NSAs) in the event of a node or link fault and repair in a domain. This capability represents a contribution to show how network and protection events in a domain can be monitored between NSAs (NPSs with the NSI) in multiple domains. The implemented NPS controls and manages both the primary and backup VC with disjoint path in a user-driven manner. A demonstration to verify RICE API's capability is addressed for the trusty protection in the dynamic VC network.

The influences of Medical Service Quality on Customer Trust, Customer Value, and Customer Loyalty in Specialized Hospitals (전문병원의 서비스품질이 고객신뢰와 고객가치 및 고객충성도에 미치는 영향)

  • Park, Byung-Seog;Choi, Ho-Kyu
    • The Korean Journal of Health Service Management
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    • v.14 no.1
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    • pp.31-42
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    • 2020
  • Objectives: The purpose of this study was to explore how service quality in specialized hospitals influences customer loyalty under the mediating effects of customer trust and customer value. Methods: A statistical review was done based on the survey results of patients who had used a specialized hospital in Gyeonggi Province, South Korea. A total of 209 questionnaires were collected. After data collection, an empirical analysis was performed using SPSS 21.0 and AMOS 21.0 software. Results: Interaction quality (β = 0.254, p < 0.05) and result quality (β = 0.179, p < 0.05) significantly influenced customer trust, while physical environmental quality (β = 0.121, p > 0.05) did not. Customer trust (β = 0.571, p < 0.01) influenced customer value (β = 0.136, p < 0.05) and customer value influenced customer loyalty. In addition, customer confidence (β = 0.668, p < 0.05) was shown to have directly impacted customer loyalty without the mediating effect of customer value (0.078). Conclusions: The findings showed that interaction quality and resulting quality had important implications for customer loyalty. We therefore suggest compliance with appointment times, training to improve work-related skills for employees, improving customer satisfaction, and enhancing communication skills.

Design and Implementation of Remote Monitoring Technology based-on Web-Service for URC Robot (웹 서비스 기반 URC 로봇 원격 모니터링 기술의 설계 및 구현)

  • Im, Sung-Ho;Kim, Joo-Man
    • The Journal of the Korea Contents Association
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    • v.6 no.11
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    • pp.285-294
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    • 2006
  • In this paper, we propose a new remote control and monitoring technique using web-service technology for URC robot. URC robot needs the architecture which can be applied all over the variety hardware and software platform for supporting the several interface with external world in the ubiquitous environment. In this paper, web-service technology is preferentially deliberated how to adopt into the embedded environment and the remote control and monitoring technology based on web-service technology for URC robot is designed and implemented as to support the interaction with agent programs. It has been carried out through simulating and implementing this technology into the target robot called NETTORO and proved its practical worth.

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