• Title/Summary/Keyword: Software service

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An Evaluation of Effectiveness for Providing Safety Navigation Supporting Service : Focused on CPA/TCPA Information Supplying Service (안전 항해 지원 서비스 제공에 대한 유용성 평가(II) : CPA/TCPA 정보 제공 서비스를 대상으로)

  • Hwang, Hun-Gyu;Kim, Bae-Sung;Shin, Il-Sik;Lee, Jang-Se;Yu, Yung-Ho
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.21 no.9
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    • pp.1788-1795
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    • 2017
  • In this paper, we proposed a service that provides CPA/TCPA information to ships, without ARPA/ATA devices to support decision making of the navigator for maritime safety based on various services at shore and off-shore. To verify the proposed service, we use SiNAS (scenario-based simulator for NAS) with CPA/TCPA information providing software to evaluate its usability, because executing the test in real ship has many limitations and difficulties. To do this, we specify two simulation scenarios for the required purpose, and we liaise twelve participants with various navigation experience to conduct the simulations. Also, we analyze the results of simulation using mission success or not, the minimum approaching distance with the target ship, the time of a recognition the target ship, the time of a first action for collision avoidance with the target ship, and so on. Then, we evaluate usability of the proposed service based on the three elements which are effectiveness, efficiency and satisfaction.

Development of Authentication Service Model Based Context-Awareness for Accessing Patient's Medical Information (환자 의료정보 접근을 위한 상황인식 기반의 인증서비스 모델 개발)

  • Ham, Gyu-Sung;Joo, Su-Chong
    • Journal of Internet Computing and Services
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    • v.22 no.1
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    • pp.99-107
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    • 2021
  • With the recent establishment of a ubiquitous-based medical and healthcare environment, the medical information system for obtaining situation information from various sensors is increasing. In the medical information system environment based on context-awareness, the patient situation can be determined as normal or emergency using situational information. In addition, medical staff can easily access patient information after simple user authentication using ID and Password through applications on smart devices. However, these services of authentication and patient information access are staff-oriented systems and do not fully consider the ubiquitous-based healthcare information system environment. In this paper, we present a authentication service model based context-awareness system for providing situational information-driven authentication services to users who access medical information, and implemented proposed system. The authentication service model based context-awareness system is a service that recognizes patient situations through sensors and the authentication and authorization of medical staff proceed differently according to patient situations. It was implemented using wearables, biometric data measurement modules, camera sensors, etc. to configure various situational information measurement environments. If the patient situation was emergency situation, the medical information server sent an emergency message to the smart device of the medical staff, and the medical staff that received the emergency message tried to authenticate using the application of the smart device to access the patient information. Once all authentication was completed, medical staff will be given access to high-level medical information and can even checked patient medical information that could not be seen under normal situation. The authentication service model based context-awareness system not only fully considered the ubiquitous medical information system environment, but also enhanced patient-centered systematic security and access transparency.

The Effect of Awareness of Service Quality in Tourist Destinations on Tourist Satisfaction - To use the Quality of Service of a Guide as a Parameter - (관광지 서비스 품질 의식이 관광객 만족에 미치는 영향 -가이드의 서비스 품질을 매개변수로-)

  • Fengjiannan Xu;YoungSoo Choi
    • Industry Promotion Research
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    • v.9 no.4
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    • pp.417-427
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    • 2024
  • The purpose of this study is to explore the influence of service quality perception of scenic spots on tourists' satisfaction, and analyze the intermediary role of tour guide explanation quality in it. Questionnaire survey was conducted among tourists and tour guides in six scenic spots in Qingdao, China. The time is from March 1 to April 1, 2024, a total of 502 questionnaires were distributed, and finally 384 valid questionnaires were screened out, data samples were collected. After that, the reliability and validity of the data were tested, correlation analysis and regression analysis by using statistical software SPSS 26.0. The results show that there is a significant positive correlation between the perception of service quality in scenic spots and tourists satisfaction, and the professionalism, interactivity and environmental facilities of scenic spots directly affect the overall satisfaction of tourists. The quality of tour guide explanation plays an intermediary role, and high-quality explanation can significantly improve the satisfaction of tourists. Therefore, in order to effectively improve tourists satisfaction, scenic spot managers should not only pay attention to and improve infrastructure and service quality, but also pay attention to the training and guidance of tour guides to improve their professional level and service quality.

Economic Impact of HEMOS-Cloud Services for M&S Support (M&S 지원을 위한 HEMOS-Cloud 서비스의 경제적 효과)

  • Jung, Dae Yong;Seo, Dong Woo;Hwang, Jae Soon;Park, Sung Uk;Kim, Myung Il
    • KIPS Transactions on Computer and Communication Systems
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    • v.10 no.10
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    • pp.261-268
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    • 2021
  • Cloud computing is a computing paradigm in which users can utilize computing resources in a pay-as-you-go manner. In a cloud system, resources can be dynamically scaled up and down to the user's on-demand so that the total cost of ownership can be reduced. The Modeling and Simulation (M&S) technology is a renowned simulation-based method to obtain engineering analysis and results through CAE software without actual experimental action. In general, M&S technology is utilized in Finite Element Analysis (FEA), Computational Fluid Dynamics (CFD), Multibody dynamics (MBD), and optimization fields. The work procedure through M&S is divided into pre-processing, analysis, and post-processing steps. The pre/post-processing are GPU-intensive job that consists of 3D modeling jobs via CAE software, whereas analysis is CPU or GPU intensive. Because a general-purpose desktop needs plenty of time to analyze complicated 3D models, CAE software requires a high-end CPU and GPU-based workstation that can work fluently. In other words, for executing M&S, it is absolutely required to utilize high-performance computing resources. To mitigate the cost issue from equipping such tremendous computing resources, we propose HEMOS-Cloud service, an integrated cloud and cluster computing environment. The HEMOS-Cloud service provides CAE software and computing resources to users who want to experience M&S in business sectors or academics. In this paper, the economic ripple effect of HEMOS-Cloud service was analyzed by using industry-related analysis. The estimated results of using the experts-guided coefficients are the production inducement effect of KRW 7.4 billion, the value-added effect of KRW 4.1 billion, and the employment-inducing effect of 50 persons per KRW 1 billion.

Usability index evaluation system for mobile WAP service (무선인터넷 서비스 사용성 지수 평가 체계)

  • Park, Hwan-Su
    • 한국HCI학회:학술대회논문집
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    • 2008.02b
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    • pp.152-157
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    • 2008
  • The customer satisfaction of WAP service greatly relies on the usability of the service due to the limited display size of a mobile phone and limitation in realizing UI (User Interface) for function keys, browser, and OS (operating system) Currently, a number of contents providers develop and deliver varying services, and thus, it is critical to control quality level of UI in consistent standards and manner. This study suggests usability index evaluation system to achieve consistent UI quality control of various WAP services. The system adopts both top-down and bottom-up approaches. The former concerns deriving UI design components and evaluation checklists for the WAP, based on the usability attributes and UI principles. The latter concerns deriving usability-related evaluation checklists from the established UI design features, and then grouping them from the viewpoint of usability principles and attributes. This bidirectional approach has two outstanding advantages: it allows thorough examination of potential elements that can cause usability problems from the standpoint of usability attributes, and also derives specific evaluation elements from the perspective of UI design components that are relevant to the real service environment. The evaluation system constitutes a hierarchical structure by networking usability attributes, UI guideline which indicates usability principles for each attribute, and usability evaluation checklist for each UI component that enables specific evaluation. Especially, each evaluation checklist contains concrete contents and format so that it can be readily marked in O/X. The score is based on the ratio of number of items that received positive answer to the number of total items. This enables a quantitative evaluation of the usability of mobile WAP service. The validity of the proposed evaluation system has been proved through comparative analysis with the real usability problems based on the user test. A software was developed that provides guideline for evaluation objects, criteria and examples for each checklist, and automatically calculates a score. The software was applied to evaluating and improving the real mobile WAP service.

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Analysis of Competency-Based In-service Training Programs for Informatics Teachers (정보교사의 역량에 기반한 소프트웨어교육 교원 직무 연수과정 분석)

  • Ock, Jihyun;Ahn, Seongjin
    • The Journal of Korean Association of Computer Education
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    • v.21 no.1
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    • pp.43-50
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    • 2018
  • The 2015 Revised National Curriculum emphasizes software education to develop creative and convergent talents in preparation of the Fourth Industrial Revolution. Accordingly, it is necessary to develop competency-based training programs for informatics teachers in a rapidly changing educational environment. In this background, this study selects a framework to analyze the content of in-service training for informatics teachers through review of previous studies. By analyzing the current training programs to strengthen competencies required for informatics teachers in secondary schools, the study aims to develop implications for future in-service training programs. To this end, the study conducted a questionnaire survey of experts who participated in the development of in-service training textbooks and consulted them, then analyzed the elements of competency-based training program content and the relative importance of each competency element using the analytical hierarchy process (AHP). According to the results of the analysis, the content was relatively concentrated on the competency of "Understanding and Reconstructing the National Curriculum" required for general and informatics teachers as well, which accounted for 47% of all, or 7 hours out of the total 15 hours. In contrast, the content structure lacked the competency of highly relative importance by competency element "Establishing and Using Teaching-Learning Strategies for Informatics," which took up the highest portion of 27%. These findings will be used as basic data for understanding and reflecting the areas that fall short of the development of in-service training programs for informatics teachers.

Smart Fog : Advanced Fog Server-centric Things Abstraction Framework for Multi-service IoT System (Smart Fog : 다중 서비스 사물 인터넷 시스템을 위한 포그 서버 중심 사물 추상화 프레임워크)

  • Hong, Gyeonghwan;Park, Eunsoo;Choi, Sihoon;Shin, Dongkun
    • Journal of KIISE
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    • v.43 no.6
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    • pp.710-717
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    • 2016
  • Recently, several research studies on things abstraction framework have been proposed in order to implement the multi-service Internet of Things (IoT) system, where various IoT services share the thing devices. Distributed things abstraction has an IoT service duplication problem, which aggravates power consumption of mobile devices and network traffic. On the other hand, cloud server-centric things abstraction cannot cover real-time interactions due to long network delay. Fog server-centric things abstraction has limits in insufficient IoT interfaces. In this paper, we propose Smart Fog which is a fog server-centric things abstraction framework to resolve the problems of the existing things abstraction frameworks. Smart Fog consists of software modules to operate the Smart Gateway and three interfaces. Smart Fog is implemented based on IoTivity framework and OIC standard. We construct a smart home prototype on an embedded board Odroid-XU3 using Smart Fog. We evaluate the network performance and energy efficiency of Smart Fog. The experimental results indicate that the Smart Fog shows short network latency, which can perform real-time interaction. The results also show that the proposed framework has reduction in the network traffic of 74% and power consumption of 21% in mobile device, compared to distributed things abstraction.

A Study of Factors Related to Job Satisfaction Affecting Service Year: A Dental Hygienist in Seoul (근속연수에 영향을 미치는 직무만족요인에 관한 연구: 서울지역 치과위생사를 중심으로)

  • Kim, Hyo-Jung;Kim, Yun-Ji;Kim, Myoung-Hee
    • Journal of dental hygiene science
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    • v.14 no.4
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    • pp.510-515
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    • 2014
  • Despite the high demand for dental care professionals, high turnover of dental hygienists have been reported, especially among workers in the dental clinics. This study aimed to examine job satisfaction factors affecting dental hygienist's service year in Seoul using cross-sectional data. The questionnaire survey was conducted from August 26, 2013 to September 13, 2013. Data were collected from 296 employees of dental clinics and hospitals located in Seoul. Logistic regression analysis was applied for parameter estimates, using PASW Statistics 18.0 and R software version 3.0.3. The Cronbach's ${\alpha}$ for the total job satisfaction factors was 0.922. In descriptive statistics, the group (that less than four years of working and over four years of working) had a statistically significant difference in age, religion, experience of turnover and autonomous factor among job satisfaction factors. In multiple logistic regression model, autonomy in job satisfaction was an important factor to predict the length of service in dental hygienist (odds ratio, 2.65; 95% confidence interval, 1.06~6.60). Autonomous factor was a significant predictor of length of service for dental hygienist. This study encourages future investigations of the role of job satisfaction of service year using better analytical frameworks.

Improving evaluation metric of mobile application service with user review data (사용자 리뷰 데이터를 활용한 모바일 어플리케이션 서비스 평가 척도 개선)

  • Lee, Burmguk;Son, Changho
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.1
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    • pp.380-386
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    • 2020
  • The mobile application market has grown over the past decade since the advent of smartphones, making it the largest market for electronic device software. As competition intensifies in the mobile application market, the impact of application evaluations on the consumption and usage patterns of users has also significantly increased. Therefore, research has been conducted on measures to evaluate mobile applications, but most of the research has relied on qualitative methods such as expert-centered interviews or surveys. In addition, evaluation measures are being constructed from the service provider's perspective, not from the service user's perspective. However, the possibility of application-specific analyses that minimize the subjectivity of researchers is growing, as large amounts of user review data enable quantitative analysis of actual users' assessment of applications. Therefore, this study presents a methodology that can complement current problems with existing quality assessments for mobile applications by utilizing user review data. To this end, the Topic Modeling technique LDA (Latent Dirichlet allocation) is applied in order to elucidate ways to improve existing evaluation measures from a user's perspective. The study is expected to reduce bias in service assessment due to the subjectivity of service providers and researchers as well as provide a measure of assessment by area of mobile applications from a consumer perspective.

An Analysis Research on User Satisfaction of Public Library Comparison between Korea and USA (공공도서관의 이용자만족도에 관한 한.미간 비교사례연구)

  • Park, Jae-Yong
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.23 no.2
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    • pp.151-169
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    • 2012
  • This research analyzed and compared the public library satisfaction level between South Korea and USA public library user. This research looked at the public library user's nominal complains to the library from various countries and analyzed the impact variance of customer satisfaction level by using four key factors(faculty, facility, online service, books). The results were, first, overall customer satisfaction level of USA average(m=3.91) was higher then South Korea average(m=3.08) with a difference of m=0.83. Second, in the outcome of the survey conducted in South Korea, all four key factors were strongly related to customer satisfaction level, whereas the survey conducted in the USA, only two key factors showed relation to the customer satisfaction level which were facility and online service. Lastly, In the survey conducted in South Korea, out of the four key factors, Faculty(${\beta}$=.838) and online service(${\beta}$=.496) were the only two key factors that influenced the customer satisfaction level. In the survey conducted in the USA, Facility(${\beta}$=.441) and online service(${\beta}$=.471) were the two key factors that influenced customer satisfaction level. Therefore, South Korea should invest in increasing online service and educating faculty service as well as managing more intensively in software type field policies.