• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.7 no.1
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• pp.145-151
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• 2012

In this paper, we study the relationships between organization characteristics and desired software quality attributes of enterprise systems. We collected data from three client organizations in three different domains (auto manufacturer, insurance services firm, and government agency) that adopted enterprise software of the same software vendor. Our analysis discovers that capability is a more important attribute to the manufacturing and insurance firms than the government agency. Usability is ranked the highest among other attributes for the government agency and reliability for the manufacturing firm. The relationships identified in this study will help enterprise systems vendors predict their customer needs and, ultimately, increase effectiveness and efficiency in their software development processes. Such findings will be specially useful when software vendors develop enterprise software for a venture firm by enabling them to meet the customer needs customized by the organization haracteristics while staying within the incubating firm's limited budget.

• 한국IT서비스학회:학술대회논문집
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• 2003.11a
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• pp.713-721
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• 2003

The time to market and productivity of embedded system needs a quality measurement process management of embedded software. But, defect management without preemptive analysis or prediction is not useful for quality measurement process management. This subject is focused on the defect that is one of the most important attributes of software measure in the process. Defining of defect attribute and quality measurement process management is according to understanding of embedded sw characteristics and defect data. So, this study contributes to propose the good method of the quantitative based on defect management in the test phase of sw lifecycle.

• Quality Improvement in Health Care
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• v.23 no.1
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• pp.11-23
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• 2017

Root Cause Analysis (RCA) has been widely used as a structured approach to investigate patient safety incidents. RCA helps identify what, how, and why something happened, therefore preventing recurrence of incidents. Since many quality tools can be used during RCA, various formats of RCA exist. If RCAs are performed incorrectly or incompletely, they are likely to produce unusable results. To address this issue, RCA software has been developed. The use of RCA software in investigating patient safety incidents may offer several advantages, such as potential reduction in learning time, shortening of the analytic process, facilitation of collection, analysis, and presentation of data and production of meaningful RCA reports. We introduced six healthcare RCA software and compared characteristics. Results from this study will enable the RCA team to choose proper RCA software.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.19 no.2
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• pp.127-140
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• 2009

Recently, software piracy is one of the serious crimes for the digital materials. It makes economically devasting to the software industry and the market. In particular, it is a widespread phenomenon among university students in Korea and negative affects in measuring social and cultural level. Many studies have been focused on the users' intention of the software piracy for making anti-piracy policy. The purpose of this study is to investigate the factors affecting university students' software piracy intention. The survey includes responses from 271 university students in a school of business adminstration. The research model was estimated with multiple regression. The analysis showed results that user's characteristics, subjective norms, and perceived software quality were significantly related to intention of software piracy, but security policy was not. Perceived importance of intellectual property has negative impact on user's software piracy intention. Based on the findings, we suggest the implications for developing and implementing appropriate policies for anti-piracy.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.6
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• pp.18-27
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• 2020

This study compared and analyzed the results of proficiency testing between testers based on the international standard ISO/IEC 17043 proficiency testing requirements using ISO/IEC 25023 software quality characteristics evaluation. Application of the test was submitted to the KASTO as a software test in the electric test field defined by KOLAS. Among ISO/IEC 25023, the evaluation items for proficiency testing between testers were selected as functional completeness and time behavior. The comparison test between testers was carried out on May 28, 2019 at the accredited LG Electronics SW Laboratory in Seoul and attended by KOLAS assessors. The test evaluation method was measured once per tester with functional completeness, and measurement was repeated 10 times per tester according to time behavior. As a result, in the case of functional completeness, all 12 test steps were passed, and the satisfaction was evaluated. Time behavior was repeated 10 times, and the mean was 9.45 ± 0.01 seconds for testers 1 and 3 and 9.52 ± 0.0 seconds for tester 2, but there was no statistically significant difference. In conclusion, the proficiency of the testers was equal, and the reliability of the test results of the test institute was confirmed.

• Journal of Internet Computing and Services
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• v.4 no.1
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• pp.39-52
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• 2003

As software is developed for many applications and software defects have caused serious problem sin those applications, the concern of software quality evaluation increases rapidly. Although there has been many efforts for establishing standards for software evaluation, such as ISO/IEC 9126, they provide only a framework for defining quality characteristics and evaluation process. They, however, do not provide practical guidances for deriving resonable weight value criteria for software evaluation. This paper presents a method to draw quantitative weight values from evaluator's subjective data in the process of software evaluation as observing the ISO/IEC 9126 standard. To eliminate the evaluators' subjectiveness and the uncertainty of weight value during evaluation, the Dempster-Shafer (D-S) theory is adopted and utilized. In this paper, the D-S theory is supplemented with an improved merge rule to reduce the bias of weight value when they are merged with other evaluator's weight value. The proposed merge rule has been tested and proved with actual evaluation data.

• Journal of the Korea Society of Computer and Information
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• v.14 no.3
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• pp.149-159
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• 2009

Nowadays, as the importance of service-oriented architecture software is recognized, the market of service-oriented software is getting bigger. In response to this, the requirements of high reliability and quality about service-oriented architecture software is getting increased. In this research, we clearly suggested the evaluation method by giving a specific evaluation example to evaluate the reliability qualify of service-oriented architecture software. It is expected to raise the objectivity and the utilization by inducing the reliability qualify improvement from this research.

• Journal of Korean Society for Quality Management
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• v.29 no.4
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• pp.1-17
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• 2001

The characteristics of Telecommunication Industry encompass not only hardware and software but also the service aspect of them. One way to improve the industry up to the international level in terms of hardware and software as well as service aspect is to comply with tile TL 9000 standard, which was established by QUEST Forum, the group consisted of U.S. communication industry, based on the ISO 9000 Quality Management System. In this study, design, establishment, implementation, maintenance and improvement of quality system for domestic telecommunication industry are thoroughly investigated based on TL 9000 standard, with its LCM(Life Cycle Model) model and measurements. Also, Process Approach is suggested to help the industry realize the system to meet its specific needs. In addition, specific examples with the successful certification to TL 9000 standard are presented.

• Journal of Internet Computing and Services
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• v.20 no.6
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• pp.37-46
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• 2019

A test plan is a high level document detailing objectives, processes, schedules and so on for verifying a developed software. And a test strategy, a component of a test plan, is about how to test software products to guarantee its quality and find bugs in the software in advance. Therefore, establishing effective and suitable test strategies is important for elaborating test processes. However, these tasks are difficult for project managers who write a test plan if they were not trained well in software test processes. And mis-designed test strategies will also mislead entire testing behaviors that testers would do. As a result, there would be a low quality software product in the end. To solve this problem, we propose a new test strategy reuse technique in this paper. By utilizing test plans of already completed software development projects, we lead test planer to reuse suitable and effective test strategies which were used in previous projects. To do so, we evaluate existing test strategies by utilizing ISO/IEC 25010 quality model for evaluating the suitability of test strategies and also use effectiveness metrics for test strategies. And from these evaluations, we predict completeness of new test plan that is written by reused test strategies. It can help the project manager to write an appropriate test plan for the quality characteristics which are selected as objectives for testing and software product. We show the possibility of our approach by implementing a prototype into the existing framework in a case study.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.13 no.1
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• pp.348-354
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• 2012

This paper presents a framework for quantitative software development performance measurement and analysis based on characteristics of software in System on Chip (SoC) industry, one of the semiconductor businesses. In this paper, we propose a measurement model based on not only theoretical model (Performance Pyramid) but also characteristics of SoC embedded software. Quantitative software development performance measurement is not just collecting indicators but analyzing quality, cost, and delivery (QCD) of collected indicators. Externally, it is possible for programmers to develop software meeting customers' needs. Internally, more efficient software development can be possible through the visible productivity increase. Using the proposed framework, the paper quantitatively measures embedded software development performance.