• Journal of Information Technology Applications and Management
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• v.23 no.3
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• pp.71-86
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• 2016

This paper proposes a new software quality model composed of a hierarchy of software quality views and three software quality characteristics models. The software view hierarchy is composed of two levels : end view and means view at the first level, contingency view and intrinsic view as sub-views of means view. Three software quality characteristics models are activity quality characteristics model, contingency quality characteristics model, and intrinsic quality characteristics model, which correspond to end view, contingency view, and intrinsic view respectively. This paper also reclassifies characteristics of ISO/IEC 25000 series SQuaRE's software product quality model according to the proposed software quality model. The results illustrate clearly the shortcomings of SQuaRE's product quality model and how to overcome them. First of all, most of SQuaRE's product characteristics should be redefined and conceptually clarified according to the views on which they are really rested. Much more characteristics should be supplemented too. After that, rigorous empirical researches will become relevant. Causal relationships between activity quality characteristics and characteristics of means view should be empirically researched.

• The KIPS Transactions:PartD
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• v.11D no.6
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• pp.1277-1286
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• 2004

The concern and request of high-quality software has been increased according to the rapid transition of society to information-oriented era. Therefore activities of software quality management are regarded as serious as the activities of software development. Moreover, stakeholder of software may have various views of software quality. And some quality characteristics need to be managed with priorities in Software Development Life Cycle (SDLC). Hence we recognized that weights of quality characteristics might be useful to improve efficiency of quality management activities. However, this topic has not actively issued because its necessity and effectiveness has been ignored. This paper presents a technique to decide weights of software quality characteristics in SDLC. It is based on ISO/IEC 9126 which is the standard for software product quality. It is accomplished by questionnaires intended for stakeholder in software development and weight analysis through AHP (Analytic Hierarchical Process) method. Accordingly, it can select quality characteristics by weight in SDLC. And then it helps us to acquire high duality software through measuring software quality quantitatively and expecting the quality after completion of software development.

• Journal of Korean Society for Quality Management
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• v.29 no.2
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• pp.120-130
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• 2001

In this paper, the QFD(quality function deployment) technique is used to acquire the quality requirements of package software which is sold in commercial software shop. To select the principal quality characteristics of package software, an user survey was conducted for a quality model developed based on the international standards and the previous research. The software user is divided into three groups: the general user, the expert, and the developer. Based on the survey results, the top 10 quality characteristics are selected including accuracy, suitability, installability, de-installability, and maturaty. Then, the QFD technique is applied to choose the software quality attributes which have strong correlation with the selected quality characteristics, some of which are traceability, accuracy, modularity, completeness, and self-descriptiveness. The developed procedure can be used in evaluating the quality of package software with lower costs and efforts.

• Proceedings of the Safety Management and Science Conference
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• 2001.05a
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• pp.167-171
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• 2001

In this paper, the QFD(quality function deployment) technique is used to acquire the quality requirements of package software which is sold in a commercial software shop. To select the principal quality characteristics of package software, an user survey was conducted for a quality model developed based on the international standards and the previous research. The software user is divided into three groups：the general user, the expert, and the developer. The method of QFD is applied to choose the software quality attributes which have strong correlation with the selected quality characteristics.

• Journal of the Korea Safety Management & Science
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• v.3 no.3
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• pp.213-220
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• 2001

This paper presents the interrelationship between software quality character and engineering attributes. The software quality characteristics and subcharacteristics are excerpted from IS0/IEC 9126 standards, and the engineering attributes are from Deutsch and Willis〔4〕. Based on the previous studies a subjective judgement, trisected interrelationship(strong, medium, weak) bet these two groups are derived. The results are summarized in a table, and can be used as a quick reference guide to the software quality engineering application such as quality evaluations for software products, selection of key engineering attributes for high-quality software production, and so forth.

• Journal of Information Technology Applications and Management
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• v.26 no.2
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• pp.111-123
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• 2019

In this paper, software activity, software activity instance, and the quality of the activity instance are defined as the 'activity which is performed on the software product by a person or a group of persons,' the 'distinctive and individual performance of software activity,' and the 'performer's evaluation on how good or bad his/her own activity instance is,' respectively. The representative values of the instance quality population associated with a product and its sub-population are defined as the (software) activity quality and activity quality characteristic of the product, respectively. The activity quality model in this paper classifies activity quality characteristics according to the classification hierarchy of software activity by the goal. In the model, a quality characteristic can have two types of sub-characteristics : Special sub-characteristic and component sub-characteristic, where the former is its super-characteristic too simultaneously and the latter is not its super-characteristic but a part of its super-characteristic. The activity quality model is parsimonious, coherent, and easy to understand and use. The activity quality model can serve as a corner stone on which a software quality body of knowledge, which constituted with a set of models parsimonious, coherent, and easy to understand and use and the theories explaining the cause-and-relationships among the models, can be built. The body of knowledge can be called the (grand) activity-centric quality model of software.

• Journal of Korean Society for Quality Management
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• v.27 no.3
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• pp.94-112
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• 1999

It is booming to use computer and information owing to the information society. As software applications have grown, so too has the importance of software quality. Therefore, software quality measurement and evaluation are necessary to satisfy the users who are using computers. The ISO/IEC 9126 defines six quality characteristics and twenty-one subcharacteristics including forty inter quality characteristics. We developed software measurement and evaluation technique using the check list in accordance with the ISO/IEC 9126 in design phase. We applied idea and concept of Total Quality Management in order to evaluate and measure the quality of software. Namely, it is the concept such as "you should do it right the first time." or "you have to build quality in the process." We executed the quantitative evaluation of software, also had shown the distinctive result in order that users and developers can find the errors easily. We evaluated the quality of academic softwares in order to verify developing technique at S college. As a result of the evaluation, this college has found it necessary to maintain the software as soon as possible because academic systems are not adequate for users at this present time.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 1996.10a
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• pp.162-165
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• 1996

In accordance with the growing importance of software in computer systems, software quality and performance has become a hot issue in all computer-related fields and businesses. But the measurement and evaluation of software quality still poses a problem, due to the different viewpoints of software developers and users. This study attempts to combine the external characteristics of quality representing the viewpoint of users, and the internal characteristics representing the viewpoint of developers of quality. In order to do this, this study provides multiple models which select the appropriate internal characteristics which reflect user requirements from earlier phases of development. The goal of this study is to enhance the applicability of 40 internal characteristics of ISO 9126 to the models.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.22 no.52
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• pp.261-273
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• 1999

It is booming to use computer and information owing to the information society. Therefore, software demand is increasing rapidly. Enhancing utility value depends upon software quality. Software quality measurement and evaluation are necessary to satisfy the users who are using computers. In the present time, ISO/IEC 9126 define 6 quality characteristics and 21 sub-characteristics including 40 inter quality characteristics. We developed software evaluation technique using the check list in accordance with the ISO/IEC 9126 in analysis phase. We evaluated the software quality in order to verify developing technique at S college. As a result of the evaluation, this college has found it necessary to maintain the software as soon as possible because academic systems are not adequate for users at this present time.

• The Journal of Korea Institute of Information, Electronics, and Communication Technology
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• v.14 no.4
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• pp.292-299
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• 2021

A form of data mining software, based on manufacturing-based IIoT environment with the development of IT technologies are increasingly growing. However, it is difficult to evaluate the software quality in the same form as general software due to the characteristics of the software of a manufacturing company that has a large amount of data that needs to be carried out with big data and data mining. In addition, in a manufacturing-based environment where heterogeneous equipment and software are mixed, it is difficult to perform quality judgment on software used by applying existing quality characteristics. Therefore, in this paper, the characteristics of the manufacturing base are investigated, and a software quality evaluation model suitable for it is developed and evaluated.