• The KIPS Transactions:PartD
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• v.12D no.1 s.97
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• pp.91-102
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• 2005

In the past it was generally felt that software quality was the same as product quality. But as the software industry is getting bigger and more complex, it has become hard to develop quality software that meets customers' needs just depending on product quality. Therefore, lately many domestic and foreign companies are making efforts to upgrade product quality by implementing Process Improvement. Measurement in Process Improvement activities enhances the effect of Process Improvement, and also identifies and helps the activities. In support of this paper, research on the measurement program was conducted based on the CMMI adopted by many domestic and foreign companies for their process improvement model. MA process area that deals with measurement process setup is one of the CMMI process areas and was the basis of the structure of the measurement program. This study presents differences of the measurement program for each level of CMMI and how to apply it. The results of this study can help a business to apply CMMI-based Process Improvement by backing up the structure of the measurement program. Furthermore, it can offer a roadmap for progress of the measurement program for each level.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.1
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• pp.927-938
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• 2021

Small and Medium Enterprises (SMEs) is one of several activators that drives the economy of Indonesia because SMEs provide jobs, increase Gross Domestic Product (GDP), and assure the delivery of products and services. However, Indonesian SMEs are not very competitive in the industrial world, and one of the causes is the low quality of products that undermine customer satisfaction. There are several factors presumed as influencing customer satisfaction, which among others include product knowledge, service quality, and competitive advantage. The objective of this research is to reveal the contribution of product knowledge and service quality to customer satisfaction with competitive advantage as the mediation variable. This research used a quantitative approach. The causal relationship across variables was examined with Structural Equation Modeling-Partial Least Squares (SEM-PLS). The sample of this research involved 140 respondents. Data was collected through a questionnaire and the items in the questionnaire were processed with a software called SmartPLS version 3.3.2. Results of this research indicate (1) product knowledge and service quality can increase competitive advantage and customer satisfaction in East Java SMEs; (2) competitive advantage can act as a mediator in the effect of service quality on customer satisfaction (3) product knowledge can increase customer satisfaction but the increase is not significant statistically.

• International Journal of Computer Science & Network Security
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• v.23 no.12
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• pp.187-193
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• 2023

Large software systems are being produced with a noticeably higher level of quality with component-based software engineering (CBSE), which places a strong emphasis on breaking down engineered systems into logical or functional components with clearly defined interfaces for inter-component communication. The component-based software engineering is applicable for the commercial products of open-source software. Software metrics play a major role in application development which improves the quantitative measurement of analyzing, scheduling, and reiterating the software module. This methodology will provide an improved result in the process, of better quality and higher usage of software development. The major concern is about the software complexity which is focused on the development and deployment of software. Software metrics will provide an accurate result of software quality, risk, reliability, functionality, and reusability of the component. The proposed metrics are used to assess many aspects of the process, including efficiency, reusability, product interaction, and process complexity. The details description of the various software quality metrics that may be found in the literature on software engineering. In this study, it is explored the advantages and disadvantages of the various software metrics. The topic of component-based software engineering is discussed in this paper along with metrics for software quality, object-oriented metrics, and improved performance.

• Journal of the HCI Society of Korea
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• v.7 no.2
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• pp.43-48
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• 2012

Usability assessment has been installed into a wide range of software that focuses on assessing product usage from the user's perspective. Usability assessment of the quality of life technology for individuals with disability is being discussed and tentatively designed which is also expanded to the products for non-disabled people with minor adjustment of the usability assessment protocol. Designing an appropriate usability assessment protocol by referencing the currently available international standards on software usability tests with number of modifications to produce valuable feedbacks is under evaluation process regarding product usability enhancement. The feasibility study on usability assessment protocol into quality of life technologies is presented with discussions on further research.

• Proceedings of the KIEE Conference
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• 2006.10d
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• pp.244-246
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• 2006

Softwares in railway system are being used in the area of railway control system, directly associated to safety. Because the instinct characteristic of Software is uncertainty, Software development without safety insurance is very hazardous situation. In order to derive safety certification process in the railway system, certification and approval processes in the nuclear, aviation, and military area are studied. Software quality should be improved by two aspects : one is product aspect, another is process aspect. GS(Good Software) and ES(Excellent Software) certification can be exemplified in a product aspect approach. In those process certification, CMMI (Capability Maturity Model Integration) or SPICE (Software Process Improvement and Capability dEtermination : ISO/IEC15504) is being used as models for assessing process maturity of organization. Following the studies, safety management procedure in the railway system is suggested.

• Korean Journal of Computational Design and Engineering
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• v.10 no.4
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• pp.274-283
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• 2005

Product data quality (PDQ) is a real and significant issue in today's manufacturing environment. In the Korean automotive industry, much of the design work takes place with the support of software tools, such as CAD systems. Although many designers frequently encounter quality problems regarding product data, there is no investigation into the present state of CAD usage and PDQ activities before. The Korean automotive industry is responsible for about 11.1 percent of the total value of manufactured goods in Korea and 7.9 percent of employment in manufacturing. A study performed by the Research Triangle Institute showed that imperfect interoperability imposes at least $\$1$ billion per year on the members of the U.S. automotive supply chain. The trends toward concurrent engineering and out-sourcing have elevated the importance of high-quality product data and efficient product data exchange. This paper shows the results from a survey of PDQ conducted on seven 1st tiers among members of the Korean automotive supply chain.

• Journal of Internet Computing and Services
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• v.20 no.6
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• pp.37-46
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• 2019

A test plan is a high level document detailing objectives, processes, schedules and so on for verifying a developed software. And a test strategy, a component of a test plan, is about how to test software products to guarantee its quality and find bugs in the software in advance. Therefore, establishing effective and suitable test strategies is important for elaborating test processes. However, these tasks are difficult for project managers who write a test plan if they were not trained well in software test processes. And mis-designed test strategies will also mislead entire testing behaviors that testers would do. As a result, there would be a low quality software product in the end. To solve this problem, we propose a new test strategy reuse technique in this paper. By utilizing test plans of already completed software development projects, we lead test planer to reuse suitable and effective test strategies which were used in previous projects. To do so, we evaluate existing test strategies by utilizing ISO/IEC 25010 quality model for evaluating the suitability of test strategies and also use effectiveness metrics for test strategies. And from these evaluations, we predict completeness of new test plan that is written by reused test strategies. It can help the project manager to write an appropriate test plan for the quality characteristics which are selected as objectives for testing and software product. We show the possibility of our approach by implementing a prototype into the existing framework in a case study.

• The KIPS Transactions:PartD
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• v.19D no.1
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• pp.29-38
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• 2012

Software globalization is becoming more important worldwide but little is known about how globalization technologies are actually carried out in the Korean software industry. In this paper, we have designed Globalization Quality Management (GQM) framework and applied the framework to the industry domestically for the first time. GQM provides a structured and effective way for software organizations to adopt globalization practices and evaluate the results. GQM consists of three main components: 1) software quality management process, 2) globalization support model and 3) globalization assessment model. This framework also supports both plan-driven and iterative/incremental development methods. On the basis of the GQM, a survey study was conducted among software engineering professionals, gathering the data from 31 IT companies across 7 large-scale projects in Korea. The result indicate that the evaluation score for globalization capability is 2.47 and global readiness is 2.55 out of 5 points. Also It said that internationalized product design (32.9%) and global/local product requirements analysis (28%) are needed to be taken care of first.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.22 no.5
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• pp.387-393
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• 2021

This study aimed to improve the software quality in weapon systems by applying ISO/IEC 25023 to the software engineering process. The software engineering process in weapon systems manages the Software Quality Requirement but has restrictively improved the software quality. Software quality items are already defined and used for software engineering processes in weapon systems, but they are defined inconsistently according to individual software development cases. Thus, the methods of quantifying software quality are different, even though the same software quality is defined. In addition, the software quality has been managed differently. The major problems of software engineering processes in weapon systems are the unclear definition of the software quality requirements and the absence of quantifying software quality standards. ISO/IEC 25023 is composed of eight quality characteristics and thirty-one sub-characteristics. ISO/IEC 25023 provides measurement functions that can quantify the software product quality based on its characteristics. To improve the software quality further, the measurement functions in ISO/IEC 25023 are suggested to quantify and manage software quality for software engineering processes in weapon systems. The expected effects of this study were analyzed.

• Journal of Internet Computing and Services
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• v.6 no.4
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• pp.21-35
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• 2005

Software product-lines is the software development paradigm to attain the rapid development of quality applications by customizing the reconfigurable components and composing them based on predefined software architectures. Recently various methodologies for the component-based product lines are proposed, but these don't provide the specific implementation techniques of the components in terms of variability resolution mechanism. In other hand, the several approaches to implement the component supporting the variabilities resolution are developed, but these don't define the systematic analysis and design method considering the variabilities from the initial phase. This paper proposes the integration of PLUS, the one of product line methodologies extending UML modeling, and component code generation technique in order to increase the efficiency of producing the specific product in the software product lines. In this paper, the component has the hierarchical architecture consisting of the implementation elements, and each implementation elements are implemented as XSLT scripts. The codes of the components are generated from the feature selection. Using the microwave oven product lines as case study, the development process for the reconfigurable components supporting the automatic variability resolution is described.