• Journal of Korean Society of Industrial and Systems Engineering
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• v.29 no.1
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• pp.101-108
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• 2006

The issue of using information system to ensure competitive power in the market is rising. The outsourcing methods that entrust activities of information system of companies to other expert agencies are increasing as the enterprises make a lot of efforts to put their resources to their heart of business in the process of adopting information system. Recently, ASP(Application Service Provider) as a new information technology outsourcing method appears due to the development of network technology and spreading of peculating software. ASP defines as a software leasing service which is supplied through networks instead of purchasing application software with high price. For successful implementation of ASP, it is necessary to develop a certification program to ensure safety and reliability of ASP. This paper provides the safe and reliable certification program for ASP. In order to develop it, the critical issues related to service quality and certification of ASP are identified and then evaluation methodology for the ASP certification program is proposed. This paper presents service provider(service environment) certification as the part of the ASP certification program.

• Journal of Information Technology Applications and Management
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• v.21 no.1
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• pp.165-176
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• 2014

This paper was tried to show the improvement model for software industry structure in Korea regarding to have the global level of competence in Korean software firms. To suggest the improvement model for software industry structure, the detailed status about software industry which as in the supply and demand perspectives and comparativeness dimension were analysed. Also to this model the special survey results from the 35 professionalists in the software industry were included. This improvement model suggests the big software firms have to consider the economy of the scale, and to enter global IT market, the other SMEs have to pursuit themselves as a specified technology firms. So it is good for the oversea project collaboration with the solution provider firms and IT service firms. And it is desirable to make a the economy of scale regarding as the solution venture startup, M&A, networking the software firms as supply chain. Also the development of new business model for new market and firms with the high-tech business competency will be required.

• IE interfaces
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• v.19 no.1
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• pp.62-69
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• 2006

In these days companies are rapidly implementing the extended enterprise collaboration to provide enhanced management services and products based on the enterprise integration that human resources, technologies and the management process. In this corporate environment, ASP (Application Service Provider) which is the developed type of outsourcing in the area of information technology, is a good alternative for corporate information system management. ASP defines as a software leasing service which is supplied through networks instead of purchasing application software with high price. For successful implementation of ASP, it is necessary to develop the certification methodology to ensure safety and reliability of ASP. The paper provides the safe and reliable certification methodology for ASP. In order to develop it, the critical issues related to service quality and certification of ASP are identified and the systematic certification methodology of application and service provider(service environment) domains of ASP are provided. A evaluation method for the developed certification methodology is also proposed.

• Journal of the Korea Safety Management & Science
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• v.7 no.3
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• pp.97-108
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• 2005

The issue of using information system to ensure competitive power in the market is rising. The outsourcing methods that entrust activities of information system of companies to other expert agencies are increasing as the enterprises make a lot of efforts to put their resources to their heart of business in the process of adopting information system. Recently, ASP (Application Service Provider) as new information technology outsourcing method appears due to development of network technology and spreading of peculating software. ASP defines as a software leasing service which is supplied through networks instead of purchasing application software with high price. For successful implementation of ASP, it is necessary to develop a certification program to ensure safety and reliability of ASP. This paper provides the safe and reliable certification program for ASP. In order to develop it, the critical issues related to service quality and certification of ASP are identified and then evaluation methodology for ASP certification program is proposed. This paper presents application certification as the part of ASP certification program.

• Journal of Korea Multimedia Society
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• v.17 no.6
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• pp.706-715
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• 2014

It is used to lead to serious structural vulnerability of the system security of security-critical system when we have quickly developed software system according to urgent release schedule without appropriate security planning, management, and assurance processes. The Data Set and Provider of DataSnap, which is a middleware of Delphi XE2 of the Embarcadero Technologies Co., certainly help to develop an easy and fast-paced procedure, but it is difficult to apply security program and vulnerable to control software system security when the connection structure Database-DataSnap server-SQL Connection-SQL Data set-Provider is applied. This is due to that all kinds of information of Provider are exposed on the moment when DataSnap Server Port is sure to malicious attackers. This exposure becomes a window capable of running SQL Command. Thus, it should not be used Data Set and Provider in the DataSnap Server in consideration of all aspects of security management. In this paper, we study on the verification of the security vulnerabilities for Client and Server DataSnap in Dlephi XE2, and we propose a secure coding method to improve security vulnerability in the DataSnap server system.

• Proceedings of the CALSEC Conference
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• 2001.08a
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• pp.477-482
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• 2001

Under rapidly changing business surrounding, companies need information systems to keep their competitive powers and forecast business surroundings beforehand. In these trends, interests of ASP (Application Service Provider) service is increasing because of the advantage for efficiency to maintain a system and an inexpensive investment to build a system, and this service is rapidly spreading to many parts from simple functions to ERP system. In this research, we argue about these problems and about administrative framework technology for efficient ASP service of ERP system.

• Journal of Korea Society of Industrial Information Systems
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• v.14 no.2
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• pp.8-15
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• 2009

The need for ASP(Application Service Provider) has evolved from the increasing costs of specialized software that have far exceeded the price rage of small to medium sized businesses. There are a lot of technologies that make ASP possible, and software streaming service is one of them Software streaming is a method for overlapping transmission and execution of stream-enabled software. The stream-enabled software is able to run on a device even while the transmission/streaming of the software may still be in progress. Thus, a user does not have to wait for the completion of the software's download prior to starting to execute the software. In this paper, we suggest the new concept of software streaming system implement using the PageFault Interrupt Routine Hooking. As it is able to efficiently manage application, we do not have to install the entire software. In addition, we can save hardware resources by using it because we load basic binaries without occupying the storage space of the hardware.

• Journal of Distribution Science
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• v.14 no.12
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• pp.61-69
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• 2016

Purpose - This study investigates the determinants that affect the number of IT Incident tickets of an IT Service Provider ("ITSP") to logistics industry in order to improve its management process by reducing the incident tickets. Research design, data, and Methodology - This study uses weekly data of IT incident tickets from September 2012 to June 2015. Correlation and regression analyses are conducted. Six identified determinants i.e., IT Change, User Errors, Shipment Volume, Network, Hardware and Software Issues are used as the explanatory variables. Results - Our findings show as following. First, our analysis indicates that IT Change is not a significant determinant as opposed to what commonly believed by many as the most important factor. Second, Software issue is the highest contributor to the Major IT incident tickets, followed by User Error, Network and Hardware issues. Third, it seems there is lead-lag relationship between IT Change and Major IT Incidents tickets as indicated by earlier studies. Fourth, the relationship between IT Change and Major IT tickets is also affected by shipment volume. Conclusions - As policy recommendation, all identified determinants should be treated according to priority. In addition, improving the way IT Changes are implemented will definitely reduce the IT incident tickets.

• The Journal of Society for e-Business Studies
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• v.14 no.4
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• pp.35-45
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• 2009

Domestic ASP (Application Service Provider) market has been dramatically enlarged under government supports for last 10 years. However ASP industry recently has been troubled for poor performance and market saturation. In this paper, firstly I derive core service groups through using BCG matrix for ASP market size and growth rate and secondly generate major critical success factors using focused group interview for selected core service groups. Finally I would like to propose a direction of ASP industry revitalization based on above critical success factors and transition strategy to SaaS (Software as a Service).

• Proceedings of the CALSEC Conference
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• 2002.01a
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• pp.9-16
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• 2002

Adexa is a leading provider of supply chain planning and collaboration software. Our iCollaboration solution is used by Global 2000 companies to create Real-time Enterprise Management solutions(omitted)