• 산경연구논집
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• 제9권6호
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• pp.25-35
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• 2018

Purpose - In this study, the importance of interpersonal relations in the workplace as well as its correlation to satisfaction of social workers were investigated. In addition, effects of organizational culture as well as its implications for human resource management in social welfare workers were outlined. Research design, data, and methodology - A questionnaire was conducted on job satisfaction measured by the Minnesota Job Satisfaction (MSQ) questionnaire. For reliability, the questionnaire was distributed and collected by the self - filling method. From the collected data, reliability analysis, validity analysis (exploratory factor analysis) and multiple regression analysis were used. Cronbach's alpha was used to measure the reliability of the measurement variables and validity analysis was conducted to see if the questionnaires had the same concept as well as SPSS 19.0. Results - The results showed that group culture, hierarchical culture, and rational culture had significant positive effects on job satisfaction. Developmental culture had no effect on the job satisfaction levels. Conclusions - It is important to maintain the hierarchy in order to improve the efficiency of social welfare organizations, but social welfare organizations must accept external opinions and actively listen to the opinions of the employees in the organization.

• 한국식생활문화학회지
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• 제29권1호
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• pp.18-25
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• 2014

The purposes of this study were to understand the influence of social intelligence and positive psychology capital in foodservice employees on job satisfaction and to analyze whether employees' positive psychology capital plays a moderating role between social intelligence and job satisfaction. Based on total 316 samples obtained from empirical research, this study reviewed the reliability and verified a total of 2 hypotheses and 1 proposition using the SPSS program. The results showed that social awareness (${\beta}$=0.546) and social skill (${\beta}$=0.152) in foodservice employees, were indicated to have positive (+) influence upon job satisfaction. And, employees' positive psychology capital (${\beta}$=0.307) had a significant positive (+) effect on the job satisfaction. However, the effect of the employees' social intelligence upon job satisfaction was not found to be moderated by positive psychology capital. Limitations and future research directions are also discussed.

• 한국정보전자통신기술학회논문지
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• 제11권5호
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• pp.556-564
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• 2018

The purpose of this study is to investigate the difference in social support and job satisfaction of disabled facility workers according to their general characteristics and job characteristics, and to understand the effect of social support on job satisfaction. A questionnaire was conducted against 143 disabled facility workers in D metropolitan city, from 5 January to 29 February 2016. The results of the study are as follows: first, no significant difference was found in the social support of disabled facility workers according to their general characteristics, and only the factor of job area showed significant difference in social support according to job characteristics. Secondly, there was no significant difference in job satisfaction of disabled facility workers according to their general characteristics or job characteristics. Thirdly, support of the superior, as a sub-factor of social support recognised by the disabled facility worker, was found to have a significant positive effect on job satisfaction. This study seeks to become foundational data for the development of plans to improve the job satisfaction of disabled facility workers.

• 한국보육지원학회지
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• 제19권5호
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• pp.45-63
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• 2023

Objective: The purpose of this study was to verify whether teachers' interpersonal competence serves as a mediator between perceived social support in the workplace, as perceived by childcare teachers, and their level of job satisfaction. Methods: The participants of this study comprised 422 childcare teachers employed in childcare centers across Seoul, Incheon, and Gyeonggi Province. Correlation analysis was performed using the collected data to examine the relationships between variables. Additionally, regression analysis was carried out to validate the mediating role of interpersonal relationship competence in the association between workplace social support and job satisfaction. Results: The study's findings revealed a positive correlation between interpersonal competence and job satisfaction. The study successfully confirmed the mediating role of interpersonal competence among childcare teachers in the connection between workplace social support and job satisfaction. Conclusion/Implications: The results suggest that enhancing the job satisfaction of childcare teachers requires identifying diverse social support systems within childcare centers that influence them. It is imperative to formulate strategies that highly value social support and concurrently enhance interpersonal skills.

• 한국사회복지학
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• 제66권4호
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• pp.157-179
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• 2014

본 연구는 사회복지사가 인식하는 사회복지의 가치적합성이 그들의 직무만족과 조직몰입에 영향을 미치는 과정에서 감성노동(표면행위, 내면행위)의 매개역할을 살펴보았다. 보다 구체적으로 기존에는 주로 조직수준에서 이루어진 가치적합성 연구를 직업수준에서 살펴보면서, 사회복지사가 사회복지의 가치적합성을 인식할수록 그들의 직무만족과 조직몰입 수준이 증가하는지, 그들의 표면행위가 사회복지 가치적합성과 직무만족 및 조직몰입의 관계를 부정적으로 매개하고, 내면행위가 긍정적으로 매개하는지를 탐색적으로 살펴보았다. 실증분석의 결과에 의하면, 사회복지사가 사회복지 가치적합성을 인식할수록 표면행위는 감소하고 내면행위는 증가하였으며, 직무만족과 조직몰입의 수준은 높아졌다. 표면행위는 사회복지 가치적합성과 조직몰입 간의 관계를 완전매개하였으며, 내면행위는 사회복지 가치적합성과 직무만족, 그리고 사회복지 가치적합성과 조직몰입 간의 관계를 각각 완전매개하였다. 사회복지 가치적합성에 대한 인식이 사회복지사의 감성노동을 표면행위에서 내면행위로 개선시킴으로써 직무만족과 조직몰입을 증가시킨다는 것을 확인하였다.

• 한국간호교육학회지
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• 제22권2호
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• pp.171-181
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• 2016

Purpose: This study examined the effects of nursing professionalism, academic failure tolerance and social self-efficacy on college life satisfaction among nursing students. Methods: Data were collected between September 1 and October 16, 2015 via a self-reported questionnaire from 170 nursing students using convenient sampling methods. The survey included questions about nursing professionalism, academic failure tolerance, social self-efficacy, and college life satisfaction. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient, and hierarchical multiple regression with IBM SPSS/WIN 20.0. Results: Establishment vision about nursing science (${\beta}=.27$, p=.006), academic failure tolerance (${\beta}=.17$, p=.031) and social self-efficacy (${\beta}=.19$, p=.012) of nursing students were identified as significant predictors of college life satisfaction, after adjusting for establishment vision about nursing science and satisfaction in nursing science. This model explained 21.0% of the college life satisfaction in nursing students (F=6.38, p<.001). Conclusion: These results suggest that academic failure tolerance and social self-efficacy were significant factors influencing the college life satisfaction of nursing students. Also, as a strategy for improving the college life satisfaction of nursing students, it is necessary to develop programs that can help to establish apparent vision and to improve satisfaction in nursing science.

• 한국직업건강간호학회지
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• 제24권4호
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• pp.331-339
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• 2015

Purpose: The purpose of this study was to investigate the moderating effects of social support between emotional labor and job satisfaction in clinical nurses. Methods: Participants were 311 clinical nurses and data were collected from July 11th to 18th, 2014. The data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient and hierarchical multiple regression with SPSS 21.0. Results: The job satisfaction indicated a significant relationship to surface-acting (r=-.191, p=.001), deep-acting (r=.179, p=.002) and social support (r=.342, p<.001) respectively. Emotional labor significantly affected job satisfaction (F=11.592, p<.001), and explained 5.4% of the variance in job satisfaction. The social support acted as a moderator on the relationship between emotional labor and job satisfaction at significant level (F=11.416, p<.001). Conclusion: The results of this study suggest that it is important to develop social support promoting and stress relief program for clinical nurses to improve job satisfaction.

• 한국콘텐츠학회논문지
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• 제9권10호
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• pp.328-338
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• 2009

본 연구 목적은 전국의 사회복지관에 종사하는 사회복지사를 대상으로 기관의 조직풍토에 대한 지각 정도를 측정하고, 사회복지사의 조직풍토 수준이 직무만족에 미치는 영향을 알아보는 것이다. 본 연구의 결과를 요약하면 다음과 같다. 첫째, 남성이 여성보다, 25세 이하가40세 이상보다 조직풍토를 긍정적으로 인지한 것으로 나타났다. 둘째, 29세 이하가 40세 이상보다, 대학원 재학 이상이 대학교 졸업생 보다 직무에 대해 만족하는 것으로 나타났다. 셋째, 선임사회복지사 이상이 일반 사회복지사 보다 직무만족도가 높은 것으로 나타났다. 넷째, 사회복지사가 기관의 조직풍토와 하위요인(슈퍼비전, 개인 자율성, 업무배정, 인센티브)에 대해 긍정적으로 인지할수록 직무만족이 향상되었다. 다섯째, 조직풍토에 대해 긍정적으로 인지할수록, 연령이 많을수록, 대학원 재학 이상일수록, 여성일수록 직무 만족도가 높았지만, 무엇보다 직무만족에 영향을 미치는 가장 큰 요인은 조직풍토인 것으로 나타났다.

• 품질경영학회지
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• 제52권1호
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• pp.95-113
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• 2024

Purpose: This study focused on the societal changes associated with the entry into an ultra-aged society and the increase in single-person households. The core objective of this research is to investigate how social intelligent robots can bring about positive changes in the lives of individuals in single-person households and how such changes influence user satisfaction and the intention to use these robots. Methods: The study employed a cross-sectional analysis using a structural equation model. A survey designed to assess the impact of social intelligent robots' characteristics, such as perceived encouragement, empathy, presence, appearance, and attachment, on user satisfaction and usage intentions was conducted. Data were collected from a total of 335 users and analyzed using the structural equation model. Results: In the characteristics of social intelligent robots for single-person households, it was found that empathy, presence, and attachment significantly influenced satisfaction, while perceived encouragement, empathy, and attachment significantly influenced usage intentions. The research results indicate differences between enhancing user satisfaction and increasing the intention to use social intelligent robots. The findings suggest the essential need for a user-centric approach in the design and development of social intelligent robots. Additionally, it was observed that emotional support plays a crucial role in users' experiences with social intelligent robots. Conclusion: This study verified the impact of social intelligent robots on satisfaction and usage intentions based on users' experiences. It examined the influence of linguistic, visual, and personal characteristics of robots on user experiences, providing insights into how technological and human aspects of social intelligent robots interact to shape user satisfaction and usage intentions. Consequently, the study confirmed that social intelligent robots can bring positive changes to human life, emphasizing the necessity for the advancement of robot technology in a human-centric direction.

• 산업융합연구
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• 제21권3호
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• pp.149-157
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• 2023

본 연구의 목적은 사회복지사의 윤리의식이 직무만족에 미치는 영향에서 자기효능감의 매개효과를 검증하는 것이다. 연구대상은 2020년 한국 사회복지사 통계연감의 비율을 기반으로 서울 사회복지시설에 근무하는 사회복지사 512명에게 온라인 설문을 실시하여 연구했다. 연구는 IRB 승인으로 진행되었다. 본 연구의 분석과 통계는 SPSS & AMOS 25.0를 활용했다. 사회복지사의 윤리의식이 직무만족에 미치는 영향에서 자기효능감의 매개효과 검증은 부트스트랩핑을 활용하였다. 연구결과 사회복지사의 윤리의식이 자기효능감과 직무만족에 정(+)적인 영향을 검증하였다. 또한 사회복지사의 윤리의식이 직무만족에 미치는 사이에서 자기효능감의 정(+)적인 매개효과를 검증했다. 연구결과 사회복지사의 직무만족 증진을 위한 윤리의식에 관한 역량강화 지원 및 자기효능감을 도모할 수 있도록 돕는 제도와 실천이 중요함을 시사한다.