• 가정과삶의질연구
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• 제9권1호통권17호
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• pp.161-178
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• 1991

The purposes of this study are to investigate the impacts of social network support on the middle-aged housewives' crisis and to identify the importance of social network systems of modern families. The subjects of this study were unemployed housewives living in the Seoul area, whose age was from 40 to 59 and whose last child was older than 11 years old. Data were collected by structured questionnaire with the subjects(N= 404). The collected data were analyzed by Frequencies, onewy ANOVA, Scheffe-test, t-test. The major findings were as follows ; 1) Middle-aged housewives, who were the first half of 40's, university graduated, and bilieved in a religion, had lower crisis. 2) The association of social network support and middle-aged housewives' crisis, which were found to be significant were as follows ; (1) The more middle-aged housewives received total, emotional, instrumental support from husbands' families of origin, the lower their crisis was. (2) The more middle-aged housewives received total, emotional, informational, support from their families of origin, the lower their crisis was. (3) The more middle-aged housewives received total, emotional, instrumental support from their friends, the lower their crisis was. (4) The more middle-aged housewives received total, emotional, instrumental, social companionship support from their voluntary association members, the lower their crisis was.

• Asia pacific journal of information systems
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• 제26권1호
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• pp.1-21
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• 2016

Social media is increasingly being used as a source of information during crises, such as natural disasters and civil unrests. However, the quality and truthfulness of user-generated information on social media have been a cause of concern. Many users find distinguishing between true and false information on social media difficult. Basing on the elaboration likelihood model and the motivation, opportunity, and ability framework, this study proposes and empirically tests a model that identifies the information processing routes through which users develop trust, as well as the factors that influence the use of these routes. The findings from a survey of Twitter users seeking information about the Fukushima Daiichi nuclear crisis indicate that individuals evaluate information quality more when the crisis information has strong personal relevance or when individuals have low anxiety about the crisis. By contrast, they rely on majority influence more when the crisis information has less personal relevance or when these individuals have high anxiety about the crisis. Prior knowledge does not have significant moderating effects on the use of information quality and majority influence in forming trust. This study extends the theorization of trust in user-generated information by focusing on the process through which users form trust. The findings also highlight the need to alleviate anxiety and manage non-victims in controlling the spread of false information on social media during crises.

• International Journal of Contents
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• 제8권3호
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• pp.64-70
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• 2012

The purpose of this paper is to give some crisis communication strategies for effective cooperation and coordination among the countries in global society. Based on the theoretical discussions, in this paper, five strategic recommendations toward improving crisis communication are offered as follows; First, it is necessary that a small, dynamic team for global crisis communication function be established among the nearby countries. Second, for understanding the neighboring country's crisis situation, it is needed that the common crisis communication organizations which play an important role of disseminating accurate information and giving the collaborative efforts in each country have to be made. Third, for effective crisis management, an appropriate infrastructure that includes open and effective communication channels among different levels and across organizations must be in place. Fourth, mass communication should fulfill a variety of functions in society and provide information, interpretation of events, and its influence, etc for cooperating and coordinating the crisis management. Fifth, to acquire a correct understanding of the bordering country's crisis and calamities, intercultural education program should be established in the crisis communication system.

• 유통과학연구
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• 제19권3호
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• pp.61-70
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• 2021

Purpose: This paper reviews the attitudes of consumers related to the consumption crisis response strategy (i.e., defensive vs. receptive) that companies implement during crises. Research design, data, and methodology: We discuss the interaction between the crisis response strategy and the consumption crisis type (i.e., corporate ability vs. corporate social responsibility). We used SAS ver. 9.4 software to analyze the results. We applied a 2 × 2 intergroup experimental design to our sample of subjects, who were undergraduate and graduate students at a university in Seoul, South Korea. The three experimental variables considered were the entity's risk response strategy, the crisis type, and public relations strategy. The experiments were conducted by presenting a hypothetical scenario to eight groups. Prior to this experiment, five preliminary surveys were conducted to determine the three variables just mentioned. Preliminary surveys were conducted on the basis of these criteria. For eight selected product lines, 320 undergraduates were required to enter the product lines that are frequently used in the assessment center up to the fourth priority. Results: Analysis of variance revealed that experiments related to crisis response strategy, type of enterprise crisis, and type of public relations message were successful. Conclusions: Our results verify the impact of different types of social initiatives on distribution marketplaces.

• 한국언론정보학보
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• 제61권
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• pp.134-158
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• 2013

위기 상황에서 다수의 공중들이 소셜미디어를 통해 정보를 공유하고, 이를 활용하여 커뮤니케이션을 하는 경향이 증가하고 있음에도 불구하고, 수용자 측면에서 소셜미디어의 영향력을 실증적으로 규명하고자 하는 연구가 거의 없었다. 따라서 이 연구는 소셜미디어가 조직의 위기관리에서 어떠한 영향력을 발휘할 수 있는지를 알아보는데 그 목적이 있다. 이를 위해 미디어 유형에 따라 조직-공중 관계성과 조직이 위기 상황에서 내세우는 이미지회복전략의 차이가 공중의 위기커뮤니케이션 수용에 미치는 영향을 알아보고자 하였다. 이를 검증하기 위해 신문과 트위터를 중심으로 구체적인 위기상황을 제시한 후 실험을 진행하였다. 삼원변량분석(3-way ANOVA) 결과, 미디어 유형과 이미지회복전략 변인은 공중의 위기인식에서 상호작용 효과가 나타났다. 또한 미디어 유형, 조직-공중 관계성, 이미지회복전략 세 변인은 공중의 위기커뮤니케이션 수용에서 상호작용 효과를 나타냈다. 결과적으로 미디어 유형에 따라 공중의 위기인식과 수용에 차이가 있는 것으로 나타나 조직의 위기관리에서 소셜미디어의 영향력이 검증되었으며 이를 적절히 활용하기 위한 조직의 차별화된 전략의 필요성이 드러났다.

• 한국의류학회지
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• 제38권4호
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• pp.455-466
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• 2014

This study examines the effectiveness of CSR through the expectancy disconfirmation theory. The change of CSR belief after a corporate social irresponsibility (CSIR) crisis was investigated in terms of activity timing (proactive activities before CSIR crisis/reactive activities after CSIR crisis). Study 1 explores the influence of CSR belief perceptions formed through usual CSR activities on CSR belief decline after a CSIR crisis and the moderating effect of CSR activity types. Higher CSR belief perceptions are formed through usual CSR activities that result in a large CSR belief decline. The moderating effect of CSR activity types on CSR belief decline is found. Volunteer activity has the strongest depending effect on CSIR crisis. Study 2 explores the influence of CSR belief perceptions formed through CSIR crisis on a CSR belief incline after CSR activities and the moderating effect of CSR activity types. The lower CSR belief perception after CSIR crisis results in a high CSR belief incline after CSR activities. The moderating effect of CSR activity types on CSR belief incline is found. Cause-related marketing has the strongest overcoming effect on a CSIR crisis.

• 한국빅데이터학회지
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• 제2권1호
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• pp.27-39
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• 2017

기업은 자사의 브랜드 이미지 제고, 제품의 홍보와 고객관리를 위해 소셜 네트워크 서비스를 적극적으로 활용하고 있다. 나아가 기업의 위기상황에 대한 실시간 대응 채널로서 소셜 네트워크 서비스의 사용은 확장되고 있다. 특히, 기업의 예상치 못한 위기상황이 소셜 네트워크 서비스를 통해 전파되는 경향이 있다는 점에서 기업의 소셜 네트워크 서비스를 통한 위기대응은 효과적이다. 이러한 대응은 소비자의 기업의 이미지 형성에 큰 영향을 끼친다. 본 연구는 기업의 소셜 네트워크 서비스 대응 사례를 태도(수용적 vs. 방어적)와 속도(빠른 대응 vs. 느린 대응)로 구분하여 소셜 네트워크 서비스 상의 위기 관련 트위터 버즈의 지속기간을 분석하였다. 12개의 기업 위기 대응 사례에 대한 트워터 데이터를 분석자료로 하여 분석하였다. 분석결과는 기업의 위기대응 전략 수립 및 위기별 대응전략 수립에 기본자료로 활용될 수 있다.

• 대한가정학회지
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• 제39권4호
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• pp.105-120
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• 2001

The purpose of this study was to analyze on effects of midlife ego-identity and crisis on quality of life in married women. The data were obtained through 394 midwife married women who live in Kwangju and Chonnam. The results were as follows. (1) The mean scores of ego-identity and quality of life were higher than the medium point. The mean scores of crisis was a little lower than the medium. (2) The ego-identity was significantly influenced by religion, health condition, social intimacy, marital relations, and parent-child relations. The crisis was influenced significantly by income, health condition, marital relations, and ego-identity. And the quality of life was influenced significantly by religion, health condition, marital relations, parent-child relations, and crisis. (3) On the result of path analysis, religion, health condition, marital relations, parent-child relations, and crisis directly influenced the Quality of life. Besides, income, social intimacy, and ego-identity indirectly affected the quality of life.

• 한국심리학회지 : 문화 및 사회문제
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• 제23권3호
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• pp.361-380
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• 2017

본 연구는 이혼 은퇴남성의 심리적 위기와 사회참여 간의 관계에 대한 복지기관 전문가 지지의 조절효과를 살펴보고자 하였다. 이를 위하여 서울특별시와 경기도 소재의 직업관련 기관에서 최근 5년간 구직활동을 한 적이 있는 은퇴남성 중 이혼 경험이 있는 248명을 연구대상으로 하여, 심리적 위기, 사회참여, 복지기관 전문가 지지를 측정하였다. 수집된 자료를 바탕으로 측정 변인의 일반적 경향을 알아보기 위해 상관분석을 실시하였고, 변인간의 관계를 알아보기 위해 단순 회귀분석을 실시하였으며, 조절효과를 살펴보기 위해 위계적 회귀분석을 실시하였다. 본 연구의 결과는 다음과 같다. 첫째, 심리적 위기는 사회참여, 복지기관 전문가의 지지와 부적 상관이 있는 것으로 나타났다. 둘째, 심리적 위기와 사회참여의 관계에서 복지기관 전문가의 지지는 유의미한 조절역할을 하는 것으로 나타났다. 이상의 연구 결과를 통해 이혼 은퇴남성을 대상으로 하는 사회참여 교육과 심리적 지원 프로그램에서 사회적 지지를 제공하는 개입의 필요성을 제언하였다는데 의의가 있다.

• 기술혁신학회지
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• 제3권3호
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• pp.125-140
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• 2000

The paper studies on the cooperation between the humanities & social sciences and natural science & technology in 1990's. The article showed policy alternatives about the crisis of humanities & social sciences. That was science wars and we heard that was announced by Sokal affair. In this article, the author inquired into the Korean research policy's crisis and presented the policy alternatives about the crisis of humanities & social sciences and natural science & technology in various ways. In the concrete, the policy alternatives are cultural critique of technology and science and science & development of domain about interdisciplinary studies at the humanities & social science and natural science & technology. In conclusion, First, the author showed the appraisal and institutionalization of interdisciplinary studies. Second, the researcher proposed few policy alternatives and developmental area of interdisciplinary studies between the humanities & social sciences and natural science & technology.