• Journal of Families and Better Life
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• v.9 no.1 s.17
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• pp.161-178
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• 1991

The purposes of this study are to investigate the impacts of social network support on the middle-aged housewives' crisis and to identify the importance of social network systems of modern families. The subjects of this study were unemployed housewives living in the Seoul area, whose age was from 40 to 59 and whose last child was older than 11 years old. Data were collected by structured questionnaire with the subjects(N= 404). The collected data were analyzed by Frequencies, onewy ANOVA, Scheffe-test, t-test. The major findings were as follows ; 1) Middle-aged housewives, who were the first half of 40's, university graduated, and bilieved in a religion, had lower crisis. 2) The association of social network support and middle-aged housewives' crisis, which were found to be significant were as follows ; (1) The more middle-aged housewives received total, emotional, instrumental support from husbands' families of origin, the lower their crisis was. (2) The more middle-aged housewives received total, emotional, informational, support from their families of origin, the lower their crisis was. (3) The more middle-aged housewives received total, emotional, instrumental support from their friends, the lower their crisis was. (4) The more middle-aged housewives received total, emotional, instrumental, social companionship support from their voluntary association members, the lower their crisis was.

• Asia pacific journal of information systems
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• v.26 no.1
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• pp.1-21
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• 2016

Social media is increasingly being used as a source of information during crises, such as natural disasters and civil unrests. However, the quality and truthfulness of user-generated information on social media have been a cause of concern. Many users find distinguishing between true and false information on social media difficult. Basing on the elaboration likelihood model and the motivation, opportunity, and ability framework, this study proposes and empirically tests a model that identifies the information processing routes through which users develop trust, as well as the factors that influence the use of these routes. The findings from a survey of Twitter users seeking information about the Fukushima Daiichi nuclear crisis indicate that individuals evaluate information quality more when the crisis information has strong personal relevance or when individuals have low anxiety about the crisis. By contrast, they rely on majority influence more when the crisis information has less personal relevance or when these individuals have high anxiety about the crisis. Prior knowledge does not have significant moderating effects on the use of information quality and majority influence in forming trust. This study extends the theorization of trust in user-generated information by focusing on the process through which users form trust. The findings also highlight the need to alleviate anxiety and manage non-victims in controlling the spread of false information on social media during crises.

• International Journal of Contents
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• v.8 no.3
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• pp.64-70
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• 2012

The purpose of this paper is to give some crisis communication strategies for effective cooperation and coordination among the countries in global society. Based on the theoretical discussions, in this paper, five strategic recommendations toward improving crisis communication are offered as follows; First, it is necessary that a small, dynamic team for global crisis communication function be established among the nearby countries. Second, for understanding the neighboring country's crisis situation, it is needed that the common crisis communication organizations which play an important role of disseminating accurate information and giving the collaborative efforts in each country have to be made. Third, for effective crisis management, an appropriate infrastructure that includes open and effective communication channels among different levels and across organizations must be in place. Fourth, mass communication should fulfill a variety of functions in society and provide information, interpretation of events, and its influence, etc for cooperating and coordinating the crisis management. Fifth, to acquire a correct understanding of the bordering country's crisis and calamities, intercultural education program should be established in the crisis communication system.

• Journal of Distribution Science
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• v.19 no.3
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• pp.61-70
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• 2021

Purpose: This paper reviews the attitudes of consumers related to the consumption crisis response strategy (i.e., defensive vs. receptive) that companies implement during crises. Research design, data, and methodology: We discuss the interaction between the crisis response strategy and the consumption crisis type (i.e., corporate ability vs. corporate social responsibility). We used SAS ver. 9.4 software to analyze the results. We applied a 2 × 2 intergroup experimental design to our sample of subjects, who were undergraduate and graduate students at a university in Seoul, South Korea. The three experimental variables considered were the entity's risk response strategy, the crisis type, and public relations strategy. The experiments were conducted by presenting a hypothetical scenario to eight groups. Prior to this experiment, five preliminary surveys were conducted to determine the three variables just mentioned. Preliminary surveys were conducted on the basis of these criteria. For eight selected product lines, 320 undergraduates were required to enter the product lines that are frequently used in the assessment center up to the fourth priority. Results: Analysis of variance revealed that experiments related to crisis response strategy, type of enterprise crisis, and type of public relations message were successful. Conclusions: Our results verify the impact of different types of social initiatives on distribution marketplaces.

• Korean journal of communication and information
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• v.61
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• pp.134-158
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• 2013

The public trades information through social media during crises. The use of social media during crises has been increased steadily. However, there are few studies done on the effects of social media use on crisis perception. The goal of this study is to examine how social media affect an organization's ability to manage crises. The study specifically tries to investigate how media types, organization-public relationships, and image restoration strategies affect the public's perception of crises. An experiment was conducted to test research questions by presenting crisis scenarios and observing how newspapers and the social media Twitter affected the crisis. According to a three-way ANOVA test, the type of media and image restoration strategies had an interaction effect on the public's perception of crises. Also, the type of media, organization-public relationship, and image restoration strategies had a three way effect toward the acceptance of crisis communication strategies. As a result, it can be said that the public's perception and acceptances of crisis communication were different depending on the type of media used. The effectiveness of social media was proved, and it was seen that to be able to effectively use social media, each organization must have different strategies depending on their needs.

• Journal of the Korean Society of Clothing and Textiles
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• v.38 no.4
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• pp.455-466
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• 2014

This study examines the effectiveness of CSR through the expectancy disconfirmation theory. The change of CSR belief after a corporate social irresponsibility (CSIR) crisis was investigated in terms of activity timing (proactive activities before CSIR crisis/reactive activities after CSIR crisis). Study 1 explores the influence of CSR belief perceptions formed through usual CSR activities on CSR belief decline after a CSIR crisis and the moderating effect of CSR activity types. Higher CSR belief perceptions are formed through usual CSR activities that result in a large CSR belief decline. The moderating effect of CSR activity types on CSR belief decline is found. Volunteer activity has the strongest depending effect on CSIR crisis. Study 2 explores the influence of CSR belief perceptions formed through CSIR crisis on a CSR belief incline after CSR activities and the moderating effect of CSR activity types. The lower CSR belief perception after CSIR crisis results in a high CSR belief incline after CSR activities. The moderating effect of CSR activity types on CSR belief incline is found. Cause-related marketing has the strongest overcoming effect on a CSIR crisis.

• The Journal of Bigdata
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• v.2 no.1
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• pp.27-39
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• 2017

The importance of online communication is getting increased by the rapid growth of smartphone supply and Social Network Service (SNS) use. Catching up with the trend, firms are actively use SNS to improve brand image, promote products, and communicate with customer. On the one hand, SNS is the channel for firms' marketing activities, but on the other, it is also the channel where the events related to the firms propagate in real time. Firms are led to unexpected state of crisis, when events are quickly spread out on SNS. Then firms are assessed their image by the way they deal with the state of crisis. This paper proposes to figure out user response on SNS according to each crisis response strategies by analyzing event-related twitter data when crisis situations of firms arise. We classify crisis response strategies into response attitude, defensive and accommodative response, and response speed, fast and slow response. This paper suggests optimal crisis response strategy to firms regarding state of crisis propagated on SNS.

• Journal of the Korean Home Economics Association
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• v.39 no.4
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• pp.105-120
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• 2001

The purpose of this study was to analyze on effects of midlife ego-identity and crisis on quality of life in married women. The data were obtained through 394 midwife married women who live in Kwangju and Chonnam. The results were as follows. (1) The mean scores of ego-identity and quality of life were higher than the medium point. The mean scores of crisis was a little lower than the medium. (2) The ego-identity was significantly influenced by religion, health condition, social intimacy, marital relations, and parent-child relations. The crisis was influenced significantly by income, health condition, marital relations, and ego-identity. And the quality of life was influenced significantly by religion, health condition, marital relations, parent-child relations, and crisis. (3) On the result of path analysis, religion, health condition, marital relations, parent-child relations, and crisis directly influenced the Quality of life. Besides, income, social intimacy, and ego-identity indirectly affected the quality of life.

• Korean Journal of Culture and Social Issue
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• v.23 no.3
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• pp.361-380
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• 2017

The purpose of this study was to investigate a moderating effect of social work practitioners' support between psychological crisis and social participation of divorced retired men. For this, psychological crisis, social participation, and social work practitioners' support were completed by 248 divorced retired men registered during the last five years in Hope Job Center for the middle aged group in Seoul and Gyeonggi Province. Correlation analysis was performed to determine the general trend of the measured variables based on the collected data, simple regression analysis was conducted to determine the relationship between variables, and hierarchical regression analysis was performed to examine the moderating effect. The results of this study are as follows. First, psychological crisis was found to have a negative correlation with social participation and social work practitioners' support. Second, social worker practitioners' support between psychological crisis and social participation showed a significant moderating effect. Based on these findings, this study is significant in terms of providing needs for interventions of social support through methods such as programs for psychological support and education about social participation for divorced retired men.

• Journal of Korea Technology Innovation Society
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• v.3 no.3
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• pp.125-140
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• 2000

The paper studies on the cooperation between the humanities & social sciences and natural science & technology in 1990's. The article showed policy alternatives about the crisis of humanities & social sciences. That was science wars and we heard that was announced by Sokal affair. In this article, the author inquired into the Korean research policy's crisis and presented the policy alternatives about the crisis of humanities & social sciences and natural science & technology in various ways. In the concrete, the policy alternatives are cultural critique of technology and science and science & development of domain about interdisciplinary studies at the humanities & social science and natural science & technology. In conclusion, First, the author showed the appraisal and institutionalization of interdisciplinary studies. Second, the researcher proposed few policy alternatives and developmental area of interdisciplinary studies between the humanities & social sciences and natural science & technology.