• Title/Summary/Keyword: Smart phone service

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Preference Analysis of Traffic Information Service Depending on Smart Phone Possession (스마트폰 보유여부에 따른 교통정보 제공 시스템의 선호도 분석)

  • HEO, Min;KIM, Hoe Kyoung
    • Journal of Korean Society of Transportation
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    • v.33 no.5
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    • pp.470-477
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    • 2015
  • VMS informs the public of traffic and weather information in real time and functions to facilitate traffic flow. However, as smart phone navigation becomes more popular with the rapid propagation of the smart phone, the efficiency and applicability of VMS are challenged. Accordingly, this study aims to investigate the drivers' preference for the traffic information service between VMS and smart phone navigation by conducting a survey using a stated preference in Busan Metropolitan City in August 2013. This study found that 60% of survey respondents prefer VMS to the smart phone navigation. Further analysis to investigate the preference focused on the smart phone users revealed that female, younger, more educated, and less experienced drivers more rely on the smart phone navigation. Consequently, this study implicates that private and governmental institutes have to take a measure to develop the integrated traffic information system.

A Study on The Personalized Seamless Smart Home Service Design for Life-style Care in Phono Sapience era (Personalized Seamless 라이프스타일 케어 스마트홈 서비스디자인 연구 : 포노 사피엔스 시대를 중심으로)

  • Park, Ui Jeong;Kim, Jung Woo;Choi, Jae Boong
    • Journal of Information Technology Services
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    • v.19 no.5
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    • pp.1-14
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    • 2020
  • Mankind has been attempting to live a happy and safe family life in a residential space. Due to the advent of the mobile phone in the 1990s and the smart phone in the 2000s, when the information and communication age came, human life has been innovatively changed. The revolution of human civilization led to the Neolithic Revolution and the Iron Age, followed by a smart phone revolutionizing human life, and the revolution faces with the era of info-communication, smart phones became a daily life and the fourth industrial revolution. The fourth industrial revolution is an era of info-communication technology (ICT), creating a new paradigm across human life through technological developments such as artificial intelligence (AI), IoT, big data, mobile, and cloud. The smart home is actively researched in a direction to support the overall human life as a representative future residential culture paradigm. However, the study considering the needs according to the lifestyle, functional characteristics of each living space and human lifestyle of the Phono Sapiens era where smart phones live like daily life was relatively insufficient. In addition, research on smart home service design should be considered from the apartment residential space planning stage. Therefore, this study has significance in suggesting the direction of research on human-centered smart home service design considering the characteristics of each living space and resident's life-style in the smart phone era.

Understanding the Continuous Intention of the Smart Phone Use: The Case of a Delivery Services Company in Logistics (스마트폰의 지속적 사용에 관한 이해: 물류분야의 택배서비스업 사례)

  • Chung, Namho;Lee, Kun Chang
    • Knowledge Management Research
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    • v.12 no.2
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    • pp.56-68
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    • 2011
  • The rapid changes in business environments are also applicable to the delivery service field. Numerous companies are using smart phones in order to perform work of the delivery service field that is rapidly developing every year. Smart phones established ubiquitous work environments where access to the server of the head office is possible through telephones, scanners, and the internet anywhere and anytime. However, although smart appliances including smart phones have been diffused, empirical analysis of use of them in actual has not been attempted much. In this regard, current study empirically analyzes how connectivity and context-awareness function of smart phones based on the TAM(Technology Acceptance Model) influence the continuous intention to use through trust, usefulness, and ease of use. The results indicate that the connectivity and context-awareness function, which are natures of smart phones, had impacts on the ease of use and trust, but not on the usefulness. Based on these results, this study suggests implications and future research directions regarding the planning and realization of smart appliances.

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Development of Digital Mileage Service System using Smart-Phone (스마트폰을 이용한 디지털 적립 서비스 시스템 개발)

  • Kang, Nam-Hi
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.11 no.3
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    • pp.137-142
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    • 2011
  • Increasing users of smart phone and various marketing strategies activate lots of mobile mileage services recently. Such a mileage service is a typical marketing service to increase brand loyalty of clients and maximize purchase motivation. However, traditional offline mileage services introduce discomfort that users have to carry lots of mileage cards physically. Also, in case of using digital mobile mileage service, users have to search specific card to use from lots of digital cards stored in his mobile device. In this paper, to solve the problems, we design and develop a mobile mileage service system that especially discover a proper card automatically based on location information of user.

Development of Smart Phone Mode Translation based on Android (안드로이드에서 스마트폰 모드 변환 애플리케이션 개발)

  • Kim, Joong Soo;Kim, Dong Hyun
    • KIPS Transactions on Software and Data Engineering
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    • v.2 no.5
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    • pp.329-334
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    • 2013
  • A positioning based service uses one's position information with GPS. This application also use the position based characters and change the smart phone to the vibration mode at the registered position. If the user register some places to be vibrated in the smart phone, the smart phone will be automatically changed to the vibration mode as the registered position is same with the position of GPS in the smart phone. If the smart phone is being leaving some distance from the position, the phone will be released from the vibration mode. Therefore, this paper propose aims for intelligent smart phone.

The Influence of After-Sales Service Quality on Customer Satisfaction and Loyalty in Mobile Phone (휴대폰 애프터서비스 품질이 고객만족과 고객충성도에 미치는 영향)

  • Lee, Jae jun;Ryu, Ji-Hyun;Lee, Sae-Jae;Oh, Hyun-Seung;Cho, Jin-Hyung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.40 no.4
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    • pp.87-95
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    • 2017
  • This study aims to configure what dimensions make up for smart phone after service quality, and how this service quality affects customer satisfaction and customer loyalty. Smart phone market is a market of the device leading the digital convergence as well as positioning itself as one of the national growth driving industry. To survive in this matured market, companies should have to respond actively to radical changes and customers needs in the so-called Smart Revolution environment. Lately, however, the smart phone market is prospected to move from growth phase to mature phase by the scholars. In order to proactively respond to the change in such market condition, companies need to provide absolute advantage in customer loyalty over their competitors by revolutionizing the after-sales service quality. Qualified A/S will lead to service satisfaction and achieve customer loyalty. The empirical analysis results obtained through A/S quality are as follows : First, human quality (attitude, expertise, problem-solvability), environment quality (handling agility, convenience, comfort), service policy quality (quality guarantee, additional service operation) are dimensions that make up for A/S quality. Second, A/S quality dimension showed a significant positive influence on service satisfaction and A/S satisfaction showed a positive influence on customer loyalty as well. Based on this empirical study, we propose some implications for A/S quality improvement. First, human quality dimension has relatively higher influence on A/S satisfaction in case of free A/S, so companies need to solve the product problem completely when consumer's first visit by continual employee education. Second, in case of paid A/S, the service policy quality-especially A/S Warranty period- has higher influence on A/S satisfaction.

Comparison of Personalized Ad Methods on the Internet and Smart Phone Platforms (인터넷과 스마트폰 환경에서의 개인화된 광고 방법론의 비교 분석)

  • Kim, Jun San;Lee, Jae Kyu
    • Asia pacific journal of information systems
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    • v.22 no.4
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    • pp.125-149
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    • 2012
  • As the smart phone is propagating rapidly, the importance of mobile advertisement has also grown. One of the main characteristics of the Internet and smart phone advertising is that they can deliver personalized advertisements to each customer. The smart phone enables the identification of additional personalized information such as the customer's location and the accessibility to the site at any place any time. As the Internet platform becomes richer, firms that offer the ad services via the wired PC Internet and wireless smart phone are seeking various types of personalized ads. However, their service platform and Information and Communication Technology (ICT) platform should be suitable to the characteristics of personalized ads. This research explores various types of personalized ad methods and evaluates their adequacy encompassing four types of ad service platforms (such as search portal, news portal, e-mall servers, and SNS) and two types of ICT platforms (PC Internet and smart phone). To this end, we classified the personalized ads into seven types: three basic types and four composite types. The basic types of ad methods are identified by considering the current activity that the customer is engaged, the individual profile and log history, and the customer's current location or planning location. Four composite types of ad methods are constructed as the combination of these basic types. For those types of ad methods, we evaluate whether each ad method adequately maps with four types of ad service platforms and two types of ICT platforms. We proposed a metric of evaluation and demonstrated the concept with illustrative numbers. Specifically, we analyze and compare personalized ad methods in three ways. Firstly, the possibility of implementing a personalized ad method on the platform is analyzed to confirm the degree of suitability. Secondly, the value of personalized ad method is analyzed based on the customer accessibility. Lastly, expected effectiveness for each personalized ad method is computed by multiplying the possibility and the value. Through this kind of analysis, the ad service providers as well as advertising companies can evaluate what kinds of personalized ad methods and platforms are possible and suitable to maximize their ad effectiveness on the Internet and smart phone platforms.

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How to utilize various Bluetooth devices when receiving Korean Public Alert System

  • Choi, Seung-Hwan;Kim, kyung-Seok
    • International Journal of Internet, Broadcasting and Communication
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    • v.14 no.4
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    • pp.104-120
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    • 2022
  • In severe disaster situations, Emergency alert provide information for people to survive. However, the only device that can receive the Cell Broadcasting Service (CBS) of the Korean Public Alert System (KPAS), the Public Warning System (PWS), is Smart Phone and Receiving the disaster information is very limited. Therefore, this paper proposes a solution to the problem. First, we discover problems through the analysis of KPAS, and second, we propose Smart Watch and Navigation as devices to receive Emergency alert. The devices can receive disaster information through Bluetooth communication from Smart Phone and provide content such as disaster-related images and videos. Based on the proposed items, the application was developed, and as a result of the test, Smart Phone provided more disaster information like images and videos than current emergency alert, and the method of notification of emergency alert was varied. And Smart Watch and Navigation received disaster information successfully through Smart Phone, which also provided various disaster information like images and videos. The developed application has expanded functionally than the existing emergency alert and can benefit many people in emergency situations.

Response Guide of Smart-Phone Malware Using PC (PC를 이용한 스마트폰 악성코드 대응)

  • Yoon, Poong-Sik;Han, Seung-Jo
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.17 no.8
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    • pp.1835-1841
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    • 2013
  • With the increase in smartphone users, attacks targeting smartphone malware, zombie smartphone, such as smart phones is increasing. Security of smart phones is more vulnerable than PC security, for a zombie smartphone and generates a serious problem than the zombie PC attack on the smartphone every day is diversification. In this paper, the comparative analysis of malicious code and smartphone DDoS attacks and DDoS attacks from the PC, When using a service by connecting to the data network, proposes a method for users to confirm the packet smartphone direct a method for detecting by using the PC malware Smart PC Phone. Propose the measures of malicious code and smartphone DDoS attacks.

Design and Implementation of Contact Control Smart Phone Application

  • Ko, Yong Min;Lim, Dong Kyun;Min, Byong Seok
    • International journal of advanced smart convergence
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    • v.2 no.1
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    • pp.30-31
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    • 2013
  • In the recent years, as smart phones popularized, the number of people who use IMS (instant messaging service) and SNS (social network service) rapidly has increased as the usage of SMS (short message service) relatively decreased. That is why this thesis suggests a contact control service based on Android. It contains an inducing function that calls acquaintances, which were given a score based on the level of familiarity from saved contacts and call logs. And it provides an overall ranking of call log in order to grasp frequently called people. This developed system was tested on Samsung Galaxy S2 and LG Optimus LTE / Android 2.2 which were the main smart phone models.