• Journal of Digital Convergence
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• 제14권2호
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• pp.265-270
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• 2016

The advance in mobile devices such as smartphone, wireless networking, and Internet technologies enables many organizations to improve drastically not only the ways of carrying out every job activity but also their business processes and operations management. As the effort to work smart utilizing the technological change, they are interested in the implementation of Smart Work environment. In this paper we examine several types of smart work and their service scenarios. We also describe the structures of networking and system configurations for building up the smart work environment. These study results may be useful as reference materials for the successful implementation of smart work.

• Journal of Service Research and Studies
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• 제7권4호
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• pp.69-81
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• 2017

Smart work refers to enhancing the efficiency of work by utilizing smart devices. Smart work improves business productivity by improving business productivity of companies, reducing costs, but there is a threat to various information protection. To operate telecommuting, mobile office, and smart work center, hardware and software are needed to support various network resources, servers, and platforms. As a result, there are many vulnerabilities to security and information protection that protect information resources. In this paper, we analyze the smart work environment for smart work service and analyze vulnerability for smart work information protection through analysis of IOS27001 and KISA-ISMS. We have developed requirements for information protection requirements for users and service providers. We have developed a solution for information security protection for smart work environments such as common parts, mobile office, telecommuting, and smart work center for security threats and weaknesses per smart work type.

• The Journal of Society for e-Business Studies
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• 제19권1호
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• pp.145-157
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• 2014

The advent of ubiquitous connectivity from smart devices and network is changing the lifestyles of workers and work patterns. However, the smart work for the knowledge workers and mobile workers is not yet popular due to not enough services in supporting smart work and difficulties in employing smart work. For these reasons, it is necessary to study the current smart work industry to provide the bases for incubating smart work industry and increasing the smart work adoption. In this study, first, we reviewed and analyzed the smart work services. And then, we classified the smart work industry based on their services. Second, we conducted a survey study to identify the factors that affect on the adoption of smart work. Finally, we provided the current adoption rate of smart work services and discussed the Willing-To-Use, cost, and barriers from the smart work adoption.

• Journal of Information Technology and Architecture
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• 제10권2호
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• pp.273-281
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• 2013

Smart work can classify three types. First, mobile office equipped with a portable computer and connect to the company servers and Intranet via mobile phones. Second, home working using video conference system. Third, smart work center. Smart work has enabled us to work efficiently, to work anytime and to work anywhere, beyond conventional office working. This paper presents development processes of a smart work for After Service Business, especially, for the elevator industry. we called implemented mobile office system "A/S work". A/S work using mobile devices has some advantages as compared with previous system. 1) Before/After photo management function 2) Assessment process of customer satisfaction 3) The work history management app. 4) The inquiry and confirmation function to current status of all workers 5) The group SMS function sending selected workers. 'M' elevator company has used A/S work as efficient smart work system.

• Journal of the Korea Academia-Industrial cooperation Society
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• 제16권2호
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• pp.1420-1425
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• 2015

Lately, information and communications environmentis in accordance with the smartphone release is changing the paradigm of working environments setting a high value on mobility and efficiency as well as the ecosystem of information and communication technologies. In this paper, we proposed smart work-based IT system modeling suitable for SMEs in order to transform the paradigm of working environments, strengthen the competitiveness of SMEs, and to establish a foundation on which SMEs could leap to the global economy, by fostering the acceleration of information service implementation and smart work foundation. We conducted a survey of the change in awareness and creation of smart work environment targeting companies with less than thirty workers and proved it. will also contribute to smart work diffusion in SMEs by drawing a positive result of more than 75%.

• Knowledge Management Research
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• 제12권2호
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• pp.56-68
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• 2011

The rapid changes in business environments are also applicable to the delivery service field. Numerous companies are using smart phones in order to perform work of the delivery service field that is rapidly developing every year. Smart phones established ubiquitous work environments where access to the server of the head office is possible through telephones, scanners, and the internet anywhere and anytime. However, although smart appliances including smart phones have been diffused, empirical analysis of use of them in actual has not been attempted much. In this regard, current study empirically analyzes how connectivity and context-awareness function of smart phones based on the TAM(Technology Acceptance Model) influence the continuous intention to use through trust, usefulness, and ease of use. The results indicate that the connectivity and context-awareness function, which are natures of smart phones, had impacts on the ease of use and trust, but not on the usefulness. Based on these results, this study suggests implications and future research directions regarding the planning and realization of smart appliances.

• Journal of Digital Convergence
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• 제10권4호
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• pp.11-22
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• 2012

Smart work, which is a new way of working at out-of-home instead of an office, has become a widespread practice because it is considered as beneficial for both organization and employee. This study is conducted to investigate the differences about attitude toward the organizational effectiveness between smart worker and office worker in a call center. The result showed that the perceived advantages of smart worker(higher service climate, job satisfaction, organizational commitment, service capability) are more positive than those of office workers. Based on this result, the implications and policy directions of smart work were discussed.

• Journal of the Korea Institute of Information and Communication Engineering
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• 제17권9호
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• pp.2113-2120
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• 2013

As a smart mobile device is gaining popularity as a tool to utilize internet services, the demand on the cloud service (which eliminates the spatial and/or temporal restrictions in enjoying the services) is increasing. This trend also has an effect on the style of performing business tasks so that the concept of 'smart-work' (e.g. doing business tasks in anywhere and anytime) is being spread over the industries. The facilities for the smart-work is, however, focused on providing the tools designed to supporting business tasks such as co-working in writing documents, video conference, searching data via smart (mobile) devices neglecting the industries' needs for the infrastructure by which they can create their own business applications and mobile cloud services at a low (or moderate) price. The paper proposes a mobile cloud service platform, which provides an SDK for developing business applications and offers the applications to smart mobile devices as a PaaS (Platform as a Service).

• Journal of Digital Convergence
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• 제9권4호
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• pp.235-244
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• 2011

According to spread of Smart Work introduction to public organizations & commercial enterprises, its being more focused on how to implement Smart Work effectively. So far current Smart Work, mainly Mobile Office has emphasized the speed & efficiency of management. But future Smart Work, Smart Work 2.0 must focus on the creativity & innovation of companies & people. In order to do that, the new technology like Social networking & Cloud computing should be applied. This study suggests Smart Work 2.0 implementation methodology including critical successful factors & solutions of Smart Work implementation through referencing existing implementation methodology and case study.

• Journal of Digital Convergence
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• 제13권7호
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• pp.89-97
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• 2015

With advances in IT Smart-Work is emerging as a new way of conducting business and several companies are considering to introduce the Smart-Work digital convergence technology. In this paper, we examined the effects of the Smart-Work IT resources on the work efficiency and the corporate performances in service industry by applying the Resource-Based View. The results of the structural equation modelling analysis showed that Smart-Work IT infrastructure and individual IT skills had positive influence on individual work efficiency while business application software and IT skills affected team work efficiency. Also, we confirmed that individual and team work efficiency positively affect financial and market performance of business firms. With the findings of the study, we expect that the introduction of Smart-Work would have positive effect, at least in service industry, on work efficiency and corporate performance, which will in turn lead to gaining competitive advantage for those firms adopting Smart-Work.