• 제목/요약/키워드: Small and Medium Company

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The Effect of Work-Life Balance on Organizational Commitment and Organizational Citizenship Behavior: The Mediating Role of Psychological Safety (일과 생활의 균형(WLB)이 조직몰입 및 조직시민행동에 미치는 영향: 심리적 안정감의 매개효과)

  • Choi, Su-Heyong;Lee, Jung-Mi
    • Journal of Digital Convergence
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    • v.18 no.3
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    • pp.83-92
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    • 2020
  • The purpose of this study to investigate is as follows. First, this study examines the effects of WLB on organizational commitment and organizational citizenship behavior among domestic small and medium-sized company members. Second, this study examines the mediating effects of psychological safety on the WLB, and organizational commitment. Also, we will examine the mediating effects of psychological safety on the WLB, and organizational citizenship behavior. Third, the causal relationship between the dependent variables is verified. To test the hypothesis of this study, we analyze the statistics program using SPSS 25.0 and Macro Process. The results of this study through empirical research are as follows. First, WLB has a positive effect on organizational commitment and organizational citizenship behavior. Second, psychological safety was found to play a mediating role in the relationship between work-life balance and organizational commitment. Third, psychological safety was found to play a mediating role in the relationship between work-life balance and organizational citizenship behavior. Fourth, organizational commitment has a positive effect on organizational citizenship behavior.

A Study on the Relationship between the Management Strategies, Innovation Activities, and Business Performance of a Company (기업의 경영전략 및 혁신활동과 경영성과와의 관계성 연구)

  • Shim, Taeyong;Lee, Daegyu
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.9
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    • pp.156-166
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    • 2019
  • For this study, a survey was conducted with the employees of small and medium-size enterprises (SMEs) located in Seoul and in Gyeonggi province. In the end, a total of 328 valid questionnaires were received and used in the analysis. The data of this study were analyzed using two statistics programs: SPSS Statistics 22.0 and AMOS 22.0. As for the method to verify the hypothesis, we used a structural equation model. The key findings of this study are as follows. First, the results of correlation analysis between management strategy factors, innovation activities, and business performance showed that the factors that were at a higher level of correlation were the technology differentiation strategies, marketing differentiation strategies, and the cost-driven strategy. Second, the strategic management factors that influenced innovation activities were in the following order: marketing differentiation, technology differentiation, and the cost-driven strategy, while the valid factors that affected business performance with significance were only the marketing differentiation strategy and the cost-driven strategy. Third, while the analysis showed that the technology differentiation strategy did not have a direct effect on business performance, it was shown that the relationship between the technology differentiation strategy and business performance was completely mediated by innovation activities.

The Effect on the Switching Intention to the Blockchain-based Supply Chain Management Information System (블록체인 기반 공급망관리 정보시스템으로의 전환의도에 영향을 미치는 요인)

  • Kyoung Sang Oh;Dong Myung Lee
    • Journal of Industrial Convergence
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    • v.20 no.12
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    • pp.11-25
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    • 2022
  • In this study, we want to verify the factors that affect the intention to switch to a supply chain management information system applied with blockchain. To this end, variable selection and research model were constructed through the review of previous studies, and empirical analysis was conducted using the TOE framework and PPM model. The effects of Push and Pull factors on the intention to switch to the block chain system and the moderating effect through the switching cost which is a Mooring factor, were verified. The hypothesis was verified using a structural equation model using a sample of 320 response data by conducting a questionnaire survey on small and medium-sized enterprises located in Korea. As a result of the study, social influence, which is a push factor, and management's will to innovate, which is a Pull factor, had a significant effect on switching intention. And the moderating effect between the groups with high and low switching cost recognition was confirmed. This study is significant in that it presents the concept and research direction of SCBM (supply chain & blockchain management) that can enhance the competitiveness of a company through the implementation of a blockchain-based supply chain management information system.

An Empirical Study on Bankruptcy Factors of Small and Medium-sized Venture Companies using Non-financial Information: Focusing on KCGF's Guarantee-linked Investment Companies (비재무정보를 이용한 중소벤처기업의 부실요인에 관한 실증연구: 신용보증기금의 보증연계투자기업을 중심으로)

  • Jae-Joon Jang;Cheol-Gyu Lee
    • Journal of Industrial Convergence
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    • v.21 no.6
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    • pp.1-11
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    • 2023
  • The purpose of this study is to verify the factors affecting corporate bankruptcy by using non-financial information of companies invested by credit guarantee institutions. In this study, 594 companies (525 normal companies, 69 insolvent companies) invested in by the Korea Credit Guarantee Fund from March 2014 to the end of December 2022 were selected as samples. Non-financial information of companies was divided into founder characteristics information, company characteristics information, and corporate investment information, and cross-analysis and logistic regression analysis were conducted. As a result of the cross-analysis, personal credit rating, industry, and joint investment were selected as significant variables, and logistic regression analysis was conducted for those variables, and two variables, personal credit rating and joint investment, were selected as important factors for bankruptcy. In business management, the founder's personal credit and the importance of joint investment in investment support were found out. It will help to minimize bankruptcy if institutions that support investment in SMEs reflect these results in their screening and systematically build cooperative relationships with private investment institutions. It is hoped that this study will provide an opportunity to pay more attention to the factors that affect the bankruptcy of companies that receive direct investment from public institutions.

The Impact of Customer Experience on Customer Attitudes and Product Re-purchase Intentions - Focusing on Start-up Firms - (고객경험이 고객태도와 제품 재 구매 의도에 미치는 영향 - 창업기업 중심으로 -)

  • Joo, Cheol-Keun;Lim, Wang-Kyu
    • Journal of Digital Convergence
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    • v.15 no.6
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    • pp.121-132
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    • 2017
  • In this study, there is a purpose of research to secure competitiveness through the effective utilization of intangible corporate resources of founded enterprises. For this research, we conducted a survey on the way the customers who used the products of the BI center and founders less than 7 years evaluated the founded company. Schmitt's empirical element was examined as a theoretical background, and it was examined whether these empirical factors and attitudes acted as a preprocess in the decision-making process as a repurchase intention. The Result of research is as follows. First, It clearly indicated that customer experience and search experience affected the degree of re-purchase. Second, customer's experience (use experience, search experience, contact experience) were grasped with significant influence on customer's attitude. Third, we discovered that customer's attitude had mediated between customer's experience (use experience, search experience) and re-purchase. This research suggests that if we manage empirical factors well, we can increase the degree of re-purchase and cope appropriately with the limitations of small and medium enterprises.

The change analysis of the competitive dynamics among the existing media from the introduction of IPTV service (IPTV 도입이 매체 간 경쟁구도 변화에 미치는 영향 분석)

  • Choi, Sung-Hee;Byun, Dong-Shik;Choi, Seong-Jhin
    • Journal of Broadcast Engineering
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    • v.13 no.6
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    • pp.781-795
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    • 2008
  • This paper focuses on effects that IPTV will have on domestic broadcasting market in the point of view of customers. The purpose of the paper is to present the future landscape of competitive media market when IPTV is launched, and to research how IPTV will have impact on terrestrial broadcasting, cable TV and satellite broadcasting industry. The paper integrates two known theories, such as the niche-gratification model and the value-expectancy model, to analyze competitive media market. The value expected model makes it possible to overcome the weakness of the niche-gratification model and to forecast competitiveness more accurately. According to this research, competitive power will be in the order of Cable TV, IPTV, and satellite broadcasting. Terrestrial broadcasting does not show strong competitive relationships with others statistically. As a result, Cable TV will be the most competitive medium in the future. IPTV will be stuck in the middle and can rapidly substitute for existing broadcasting services. While IPTV will severely threaten the satellite broadcasting company which has a relatively small number of subscribers, cable TV will be in a superior position to IPTV.

The Behavioral Attitude of Financial Firms' Employees on the Customer Information Security in Korea (금융회사의 고객정보보호에 대한 내부직원의 태도 연구)

  • Jung, Woo-Jin;Shin, Yu-Hyung;Lee, Sang-Yong Tom
    • Asia pacific journal of information systems
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    • v.22 no.1
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    • pp.53-77
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    • 2012
  • Financial firms, especially large scaled firms such as KB bank, NH bank, Samsung Card, Hana SK Card, Hyundai Capital, Shinhan Card, etc. should be securely dealing with the personal financial information. Indeed, people have tended to believe that those big financial companies are relatively safer in terms of information security than typical small and medium sized firms in other industries. However, the recent incidents of personal information privacy invasion showed that this may not be true. Financial firms have increased the investment of information protection and security, and they are trying to prevent the information privacy invasion accidents by doing all the necessary efforts. This paper studies how effectively a financial firm will be able to avoid personal financial information privacy invasion that may be deliberately caused by internal staffs. Although there are several literatures relating to information security, to our knowledge, this is the first study to focus on the behavior of internal staffs. The big financial firms are doing variety of information security activities to protect personal information. This study is to confirm what types of such activities actually work well. The primary research model of this paper is based on Theory of Planned Behavior (TPB) that describes the rational choice of human behavior. Also, a variety of activities to protect the personal information of financial firms, especially credit card companies with the most customer information, were modeled by the four-step process Security Action Cycle (SAC) that Straub and Welke (1998) claimed. Through this proposed conceptual research model, we study whether information security activities of each step could suppress personal information abuse. Also, by measuring the morality of internal staffs, we checked whether the act of information privacy invasion caused by internal staff is in fact a serious criminal behavior or just a kind of unethical behavior. In addition, we also checked whether there was the cognition difference of the moral level between internal staffs and the customers. Research subjects were customer call center operators in one of the big credit card company. We have used multiple regression analysis. Our results showed that the punishment of the remedy activities, among the firm's information security activities, had the most obvious effects of preventing the information abuse (or privacy invasion) by internal staff. Somewhat effective tools were the prevention activities that limited the physical accessibility of non-authorities to the system of customers' personal information database. Some examples of the prevention activities are to make the procedure of access rights complex and to enhance security instrument. We also found that 'the unnecessary information searches out of work' as the behavior of information abuse occurred frequently by internal staffs. They perceived these behaviors somewhat minor criminal or just unethical action rather than a serious criminal behavior. Also, there existed the big cognition difference of the moral level between internal staffs and the public (customers). Based on the findings of our research, we should expect that this paper help practically to prevent privacy invasion and to protect personal information properly by raising the effectiveness of information security activities of finance firms. Also, we expect that our suggestions can be utilized to effectively improve personnel management and to cope with internal security threats in the overall information security management system.

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A Study on Application Strategies of Korea-ASEAN FTA for Export Companies in Korea -Taking successful cases involve companies of different sizes of application of FTA as Example- (수출기업의 대아세안 FTA 활용 전략에 관한 연구 -기업 규모별 FTA 활용 성공전략 사례분석을 통해서-)

  • Do, Un-Jeong;Bae, Jung-Han
    • International Commerce and Information Review
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    • v.14 no.4
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    • pp.459-490
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    • 2012
  • The performance of FTA has a close relationship with the application of FTA by exporting companies. However, most existing literatures focus on the study of policies and economic results of FTA. Moreover, these researches based on a presupposition that exporting companies could make good use of FTA. Actually, these assumptions are clearly contrary to the reality of FTA application of exporting companies in Korea and the results are significantly differ from the performance of FTA. Based on the investigation of utilization of FTA, applied by export companies in Korea, this study tries to find out the most efficient strategies of the application of FTA. And the objective of this study is to propose some practical suggestions for export companies based on the case an alysis which will help them to improve performances of Korea-ASEAN FTA application. As the prior investigation of CEO's characters, application of FTA, and the implement of FTA, we got the fact that among lots of marketing strategies, Korea-ASEAN FTA is used extensively by large export companies. However, most of small and medium-sized export enterprises would like to choose conventional tariff, such as Lower tariffs and zero tariff as the main marketing strategies. In other words, because of lacking of human resources and infrastructure, the application of Korea-ASEAN FTA strategy is hard to achieve.

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A Study on the Impact of Supply Chain Partnership on Performance of Suppliers (공급망 파트너십이 협력업체 성과에 미치는 영향)

  • Park, Sung-Wook;Park, Seong-Taek
    • Journal of Digital Convergence
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    • v.11 no.10
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    • pp.169-179
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    • 2013
  • Small and medium-sized firms are increasingly dependent on the knowledge and expertise of the supply chain as a whole to innovate and improve supply chain performance. This research examines the capabilities that enable firms to collaborate successfully, and aims to identify the determinants of SCM performance of the suppliers participating in supply chains managed by Global Korean companies. This study proposes the technology support, the collaboration with tier two companies, incentives and information sharing as major research variables, and collected the survey responses from 58 domestics suppliers. The statistical results indicate that the incentives, technology support and the collaboration with tier two firms influence the level of co-work with the firm leading supply chain, and that information sharing has some impact on SCM performance of the suppliers. But on the contrary to our expectation, the co-work with the firm leading supply chain has only moderate impact on SCM performance with p value just over 5%. We conclude this paper with some suggestions for future research.

A Study on the Effects of the Cooperative Philosophy between SMEs to the Cooperative Activities and Performance (중소기업 간 협력철학이 협력활동과 협력성과에 미치는 영향에 관한 연구)

  • Lee, Jae-Sun
    • Journal of the Korea Convergence Society
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    • v.8 no.9
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    • pp.301-309
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    • 2017
  • This study analyzed the effect of cooperation activities among SMEs. In order to study empirical analysis, we classified the types of cooperation into four dimensions: technology cooperation, human resource cooperation, sales cooperation and financial cooperation. Review the role of the collaborative philosophy as a predictor. This study also analyzed the relationship between cooperation philosophy, cooperation activities and performance. The results of this study are as follows: First, the result of path analysis between cooperation philosophy and cooperation activities shows that cooperation philosophy has an important influence on technical cooperation, human resource cooperation, sales cooperation and financial cooperation. Second, the results of the relationship between cooperation activities and achievements, technical cooperation, human resource cooperation, and sales cooperation have an important influence on cooperation performance. The meaning of this study is as follows. Analyze empirical tests using the PSBP model from a partnership perspective. We are trying to verify the relationship with SMEs. Therefore, we can suggest a beneficial implication to explain the importance of cooperation activities between SMEs. Also, SME business units have a problem with technical information leakage when they form partnerships, but in order to overcome this problem, we can use cooperative philosophies and avoid negative views.