• Title/Summary/Keyword: Small Medium Enterprises

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An Empirical Study on Service Quality and User Satisfaction of Business Consulting (경영컨설팅 서비스품질과 고객만족에 관한 실증적 연구)

  • Kim, Dong-Il;Kang, Hee-Sam
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.9 no.3
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    • pp.840-845
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    • 2008
  • This study through theoretical investigation connected with business consulting quality of service and pre-study, actual proof was analyzed on the basis of research hypothesis about domestic consulting's element of qualify of service. Analyzed interrelation degree because do result that is customer satisfaction measurement classifying roughly quality of service and expense quality in actual proof analysis by a representation measurement tool. By first if summarize this study finding, was construed by thing which relativity is very high mutually relation about service quality and satisfaction of customer satisfaction. Therefore, was assumed by leading recognition that is very positive in service quality and customer relation. Secondly, expense quality of service and recycling of customer satisfaction measurement inside synonymy confirm. Hereafter, We can had assumption information consulting and business consulting from medium and small enterprises to very important competition factor.

A Study on Multi-dimensional Poverty of Female Youth in Korea (우리나라 여성청년의 다차원적 빈곤에 관한 연구)

  • Yoo, Jiyoung
    • Journal of Digital Convergence
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    • v.17 no.10
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    • pp.85-91
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    • 2019
  • Present study notes that youth poverty is not only an income deficit, but also a deficit in various dimensions of life such as housing, work and health deficit. Multidimensional poverty is measured by four dimensions: income, work, housing and health. The sample is a 2630 one-person household female youth pooled from the Korea Welfare Panel 10-Year Data. The analysis tool used SPSS statistical program, and the analysis framework was the deficiency rate by dimension, the correlation analysis between deficiency dimension, and the overlapping rate of N dimension poverty. As a result, women's youth in Korea had higher deficit rate in terms of work and housing than other dimensions, and the proportion of women youth who were both poor in work and housing at the same time was also relatively higher than in other cases. Based on these results, this study proposes the construction of customized job services, job matching with small and medium-sized enterprises and allocation of one young woman's household among the targets of long-term chartered housing. Female youth's sharing-economy association should be considered as alternatives.

The Effect of Corporate Entrepreneurship on the Organizational Performance: Focused on the Mediating Effects of Market Orientation and Radical Innovation (사내기업가정신이 조직성과에 미치는 영향: 시장지향성과 급진적 혁신의 매개효과를 중심으로)

  • Song, Jung-Su
    • Journal of the Korea Safety Management & Science
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    • v.17 no.3
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    • pp.343-353
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    • 2015
  • The purpose of this study includes: Firstly, to examine the effects of corporate entrepreneurship on market orientation, radical innovation, and organizational performance. Secondly, to examine the mediating effect of the market orientation, radical innovation on the relationship between corporate entrepreneurship and organizational performance. In order to verify the relationships and mediating effect, data were collected from convenient sample of 269 employees at small and medium enterprises in Busan, Ulsan, Gyeongju city to test theoretical model and its hypotheses. All data collected from the survey were analyzed using with SPSS 18.0 and AMOS 18.0. This study reports findings as followed: first, the relationship between the corporate entrepreneurship and the market orientation is positively related. Second, there was also a positive correlation between the corporate entrepreneurship and the radical innovation. Third, there was also a positive correlation between the market orientation and the radical innovation. Fourth, the relationship between the market orientation and the organizational performance is positively related. Fifth, there was also a positive correlation between the corporate entrepreneurship and the organizational performance. Sixth, there was also a positive correlation between the radical innovation and the organizational performance. Finally, the market orientation played as a partial mediator on the relationship between corporate entrepreneurship and radical innovation. The market orientation and radical innovation played as a partial mediator on the relationship between corporate entrepreneurship and organizational performance. Also, the radical innovation played as a partial mediator on the relationship between market orientation and organizational performance. Based on these findings, the limitations of the study and some directions for future studies were presented.

A Study on the Necessity of Smart Factory Application in Electronic Components Assembly Process (전자부품 조립공정에서 스마트팩토리 적용 필요성에 대한 연구)

  • Kim, Tae-Jong;Lee, Dong-Yoon
    • Journal of Convergence for Information Technology
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    • v.11 no.9
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    • pp.138-144
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    • 2021
  • In the electronic component assembly business, when product defects occur, it is important to track incoming raw material defects or work defects, and it is important to improve suppliers or work sites according to the results. The core task of the smart factory is to build an integrated data hub to process storage, management, and analysis in real time, and to manage cluster processes, energy, environment, and safety. In order to improve reliability through accurate analysis and collection of production data by real-time monitoring of production site management for electronic parts-related small and medium-sized enterprises (SMEs), the establishment of a smart factory is essential. This paper was developed to be utilized in the construction by defining the system configuration method, smart factory-related technology and application cases, considering the characteristics of SMEs related to electronic components that want to introduce a smart factory.

Innovation Capability and Sustainable Competitive Advantage: An Entrepreneurial Marketing Perspective

  • TEGUH, Sriwidadi;HARTIWI, Prabowo;RIDHO, Bramulya Ikhsan;BACHTIAR, Simamora H.;SYNTHIA, Atas Sari;NOOR, Hazlina Ahmad
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.5
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    • pp.127-134
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    • 2021
  • This study aims to determine the role of innovative capabilities as a mediator in analyzing entrepreneurial marketing's effect on sustainable competitive advantage in food and beverage micro-, small-, and medium- enterprises (MSMEs). Data was obtained from a food and beverage store manager in Tangerang City, comprising 119 samples. Furthermore, the G⁎Power, a tool used to calculate statistical power analysis for various t-tests, F tests, χ2 tests, z tests, and several exact tests, was used to determine the number of research samples, the α error probability of 5%, and 3 variables. The data collection method used questionnaires with Likert Scale 1-5 to indicate strongly disagree to strongly agree. To analyze data, we used Path Analysis supported by SmartPLS statistics software. Path analysis is a form of multiple regression statistical analysis that is used to evaluate causal models by examining the relationships between a dependent variable and two or more independent variables. It aims to provide estimates of the magnitude and significance of hypothesized causal connections between sets of variables. The data processing process took place in two stages, namely the estimation model testing with validity and reliability, and the structural model testing to decide the impact or correlation between variables utilizing the t-test. The result showed a positive and significant effect of entrepreneurial marketing to innovative capability and competitive advantage through the innovative capability of MSMEs.

Optical Character Recognition based Security Document Image File Management System (광학문자인식 기반 보안문서 이미지 파일 관리 시스템)

  • Jeong, Pil-Seong;Cho, Yang-Hyun
    • Journal of the Korea Convergence Society
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    • v.10 no.3
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    • pp.7-14
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    • 2019
  • With the development of information and communication technology, we have been able to access and manage documents containing corporate information anytime and anywhere using smart devices. As the work environment changes to smart work, the scope of information distribution is expanded, and more efforts are needed to manage security. This paper proposes a file sharing system that enables users who have smart devices to manage and share files through mutual cooperation. Proposed file sharing system, the user can add a partner to share files with each other when uploading files kept by spliting the part of the file and the other uses an algorithm to store on the server. After converting the file to be uploaded to base64, it splits it into encrypted files among users, and then transmits it to the server when it wants to share. It is easy to manage and control files using dedicated application to view files and has high security. Using the system developed with proposed algorithm, it is possible to build a system with high efficiency even for SMEs(small and medium-sized enterprises) that can not pay much money for security.

File Sharing Algorithm based Mutual Cooperation using Smart Device (스마트 기기를 이용한 상호 협력 기반 파일 공유 시스템)

  • Jeong, Pil-Seong;Cho, Yang-Hyun
    • Journal of the Korea Convergence Society
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    • v.9 no.12
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    • pp.53-60
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    • 2018
  • With the development of information and communication technology, we have been able to access and manage documents containing corporate information anytime and anywhere using smart devices. As the work environment changes to smart work, the scope of information distribution is expanded, and more efforts are needed to manage security. This paper proposes a file sharing system that enables users who have smart devices to manage and share files through mutual cooperation. Proposed file sharing system, the user can add a partner to share files with each other when uploading files kept by spliting the part of the file and the other uses an algorithm to store on the server. After converting the file to be uploaded to base64, it splits it into encrypted files among users, and then transmits it to the server when it wants to share. It is easy to manage and control files using dedicated application to view files and has high security. Using the system developed with proposed algorithm, it is possible to build a system with high efficiency even for SMEs(small and medium-sized enterprises) that can not pay much money for security.

Zombie Firms and Performance of R&D Support Programs for Small and Medium Enterprises (한계기업과 중소기업 R&D 지원 성과)

  • Kam, Ju-sik;Jung, Taehyun
    • Journal of Korea Technology Innovation Society
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    • v.21 no.4
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    • pp.1474-1492
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    • 2018
  • This study empirically analyzes the direct effects of government support for SMEs (project success) and indirect effects (sales growth) focusing on the differences between financially difficult firms (so-called 'zombie' firms) and 'normal' firms. If the zombie firm has a problem in technology development (success of the project) and the economic resilience capability (sales growth), then excluding them from the government's R&D support programs would enhance the overall efficiency of the programs. If not, government R&D could complement the market failure and play a positive role in revitalizing marginal firms. In this study, we collected data about 7,575 firms who participated in seven government R&D programs in 2013 and 2014. As a result of the logistic regression analysis, we did not find evidence that the likelihood of success for zombie firms was lower than that for the normal firms. However, the tendency of sales growth after the project was smaller for the zombie firms than for the normal firms. For zombie firms, we also found that firms that succeeded in the project were more likely to increase sales than those that failed.

Development of Smart Factory Diagnostic Model Reflecting Manufacturing Characteristics and Customized Application of Small and Medium Enterprises (제조업 특성을 반영한 스마트공장 진단모델 개발 및 중소기업 맞춤형 적용사례)

  • Kim, Hyun-Deuk;Kim, Dong-Min;Lee, Kyung-Geun;Yoon, Je-Whan;Youm, Sekyoung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.42 no.3
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    • pp.25-38
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    • 2019
  • This study is to develop a diagnostic model for the effective introduction of smart factories in the manufacturing industry, to diagnose SMEs that have difficulties in building their own smart factory compared to large enterprise, to identify the current level and to present directions for implementation. IT, AT, and OT experts diagnosed 18 SMEs using the "Smart Factory Capacity Diagnosis Tool" developed for smart factory level assessment of companies. They analyzed the results and assessed the level by smart factory diagnosis categories. Companies' smart factory diagnostic mean score is 322 out of 1000 points, between 1 level (check) and 2 level (monitoring). According to diagnosis category, Factory Field Basic, R&D, Production/Logistics/Quality Control, Supply Chain Management and Reference Information Standardization are high but Strategy, Facility Automation, Equipment Control, Data/Information System and Effect Analysis are low. There was little difference in smart factory level depending on whether IT system was built or not. Also, Companies with large sales amount were not necessarily advantageous to smart factories. This study will help SMEs who are interested in smart factory. In order to build smart factory, it is necessary to analyze the market trends, SW/ICT and establish a smart factory strategy suitable for the company considering the characteristics of industry and business environment.

Relative Importance of Executive Competency Factors of SMEs and Venture Firms in Credit Evaluation (신용평가에서 중소벤처기업 경영자 역량 요인의 상대적 중요도에 관한 연구)

  • Lee, Chun Hee;Lee, Dong Myung;Chen, Lu
    • Journal of Digital Convergence
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    • v.17 no.4
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    • pp.123-136
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    • 2019
  • This study is to provide a method to increase the credit rating of the company by examining and managing the executive competency of the CEO of SMEs and Venture Firms. We analyzed the importance and priority of AHP by surveying bank loan staff and CEOs. According to the analysis results, ethics management, strategic thinking, and expertise level were the highest in the relative importance of bank loan staff. The relative importance of CEOs was higher in order of marketing, bank transaction reliability, and financing. Result of this study is similar to the relative importance of the previous research. This study suggests to disclosing credit rating system and reflect the opinions of the CEO in order to protect financial consumers. The significance of this study is to present the factors and the importance that can help to develop advanced models.