• 한국산학기술학회논문지
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• 제19권5호
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• pp.527-536
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• 2018

본 연구는 중소 벤처기업의 6시그마 혁신 성공요인을 도출하기 위해 실증 조사하였다. 분석결과 총 4가지 요인 20개 문항 중 도출된 중요도를 보면 경영자 지원 요인에서의 당해 기업의 비전이 제 1순위로 나타났으며, 그 다음으로 프로그램구성, 열정적 지원, 높은 성과 보장과 품질활동지속 순으로 나타났다. 이는 전 조직 구성원에 공유될 때 구성원 모두 하나의 공동체로 회사에서 제시하는 비전 아래 일치된 목표 의식을 가지고 구조화된 시스템에 의한 프로그램의 운영이 가능해진다. 또한, 전사적 회사차원에서의 열의를 갖고 지원과 동시 공유자들의 6시그마 혁신적 노력에 걸맞은 높은 보상이 뒤따를 때 높은 성공을 이룰 수 있음을 시사한 것으로 평가할 수 있다. 이 같이 중소 벤처기업의 기술 경쟁력이 갈수록 치열해지는 환경에서 첨단 정밀 부분의 6시그마 활동 또한 더욱 활발한 활동 전개를 해야 한다. 그리고 핵심 소수 조직과 구성원에 의해 운영되는 중소 벤처기업 조직 특성에 맞는 전사적 차원의 운영 몰입과 높은 자긍심에 의한 일치된 비전 공유로 소규모 조직에 적합한 틈새전략으로써 6시그마 운동 전개가 되어야 할 것이다.

• 디지털융복합연구
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• 제8권2호
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• pp.177-188
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• 2010

이 논문은 회사 규모에 따라 식스시그마를 채택한 조직의 높은 업무성과에 기여한 성공적 요소들 사이의 차이점을 찾아 실증적 분석을 하는데 목적이 있다. 본 연구는 고객 관점에서 이러한 요소들이 마케팅 업무성과에 영향을 미쳤는지 아닌지 실증적으로 분석하는데 초점을 맞추고 있다. 이를 위하여, 설문조사는 식스시그마를 실행하고 있는 구미 국가공업 단지내에 위치한 대기업 및 중소기염을 대상으로 조사 하였다. 따라서, 공급자의 관점에서 회사 규모, 마케팅 업무성과의 차이에 따라서 품질 성과의 차이를 실증적으로 증명하였다. 이론적인 모델을 기초로 아홉가지의 가설들이 만들어 졌고, 식스 시그마를 실행하는 회사에서 250명의 직원들을 대상으로 설문조사를 실시 하였다.

• Journal of the Korean Data and Information Science Society
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• 제19권3호
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• pp.831-844
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• 2008

Since cooperatives consist of many distinct members in the management environment and characteristics, it is necessary to make similar cooperatives into a few groups for the effective risk management of cooperatives' mutuality bank. This paper is a priori research for suggesting a guidance for effective risk management of cooperatives with different management strategy. For such purpose, we propose a way to group the members of cooperative's mutuality bank. The 30 continuous variables which is relative to cooperatives' management status are considered and six factors are extracted from those variables through factor analysis with empirical consideration to avoid wrong grouping and to enhance the practical interpretation. Based on extracted six factors and additional 3 categorical variables, six representative groups are derived by the two step clustering analysis. These findings are useful to execute a discriminatory risk management and other management strategy for a mutuality bank and others.

• 품질경영학회지
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• 제44권2호
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• pp.357-372
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• 2016

Purpose: The paper aims to measure customer experience at banks in South Korea. This study examines six factors of customer experience and identifies their impacts on customer loyalty. Methods: The collected data with surveys were analyzed by using multi-regression analysis. The measurement tools used for this study were categorized into six dimensions: Customization, Employees, Servicescape, Internet Banking, Value addition, and the Presence of other customers. Results: Customer experience has an influence on customer satisfaction: The effects of Customization, Employees, Servicescape, Internet Banking and Value addition were found. However, the presence of other customers was not significant on customer satisfaction. Interestingly, it was found that customer satisfaction made a statistically significant influence on customer loyalty. Conclusion: This study focuses on a bank sector of customer experience. Thus, six factors of measuring customer experience were found. The results of this study will predict customers' experience and also build up effective strategies for the utmost satisfaction of the customers.

• 품질경영학회지
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• 제33권1호
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• pp.42-50
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• 2005

The IMD(International Institute for Management Development) report said that national competitiveness of Korea is declined in this year. The main reason for Korea's decline is a largely related to the weakness of corporate competitiveness. The new product development is a necessary ingredient for improving the national competitiveness. The analysis of changing of technologies and customer's needs is needed for successful new product development. In this paper, We found out successful factors of the project by use of DFSS(Design for Six Sigma) and proved them by case study of K-company. Result from this paper is applied to the new product development planning step for K-company and it made a great success rate. It is expected that the result is applied to the same kind industries.

• 경영과학
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• 제30권1호
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• pp.59-72
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• 2013

This research has seven factors such as top management leadership, belt system operation, implementation of systematic methods, adequate project performance measurement, customer focus performance, quality performance and business performance. Those are critical to correct implementation of Six Sigma. I set seven hypotheses which represented the relationships among the seven factors, gathered questionnaires and analyzed the data. Top management leadership affected positively the adequate project performance measurement and the belt system operation, The belt system operation affected the implementation of systematic methods positively and it also affected the adequate project performance measurement. It affected positively the customer focus performance, the quality performance and the business performance, respectively.

• International Journal of Human Ecology
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• 제8권1호
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• pp.27-37
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• 2007

The purpose of this study is to investigate the preference of the hand and the sensibility image of underwear textiles according to seasons. According to a recent survey of 109 college students, using a 7 scale evaluation to the preference of the hand and the sensibility image among 13 summer and 10 winter underwear textiles. The data was analyzed through mean, SD, factor analysis, t-test, Person correlation analysis and regression analysis using SPSS Win 11.0. The summer underwear textiles were classified according to six tactile factors: stiffness/surface unevenness, weight, elasticity, moistness, extension, and warm-cool and 3 sensibility image factors: elegant individual, modern, and sporty-casual. The winter textiles were classified according to six tactile factors: stiffness/surface unevenness, elasticity, warm-cool, drapability, moistness and flexibility and divided into 2 sensibility images: modern elegant and sporty-casual. Factors expressing hand and sensibility image according to season showed significant difference. In the summer, weight, in the winter, drapability and flexibility showed significant difference at the hand factor evaluation. The hand factors: weight, warm-cool and modern sensibility image factors effect the preference of summer underwear textile, also the hand factors-elasticity, stiffness/surface unevenness and the sensibility image factor-easy-sport-casual-effect the preference of winter textiles. Therefore, the thin, light, and cool textiles which are also gorgeous and sporty-casual are preferred for summer underwear textiles while soft, simple and comfortable textiles are preferred for winter textiles.

• 품질경영학회지
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• 제34권2호
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• pp.68-76
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• 2006

It is generally thought that the quality management and the six-sigma management innovation are not applicable to service industry, which might be derived from some differences between service and manufacturing industries. However, both are substantially alike in some intrinsic attributes. KT is leading the quality management and the six-sigma innovation activities in service industry, especially among telecommunication companies in Korea. Six sigma management innovation has been fostered in KT within short period of time and played an important role in helping KT privatized successfully. The successful cases of six sigma innovation activities in KT could be introduced to other Korean companies in service industry. Five key factors for the success of six-sigma innovation activities are suggested, The hidden factory in all the fields of company should be eliminated. Six-sigma projects need to be connected with the company strategy. The project should be carried out intensively in a short time. The innovation activities in the field need to be integrated. The best practice of six-sigma should be disseminated in the field.

• 품질경영학회지
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• 제27권3호
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• pp.202-208
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• 1999

A new campaign, known as "Six Sigma", to increase market share, decrease costs, and grow profit margins has been adopted by a selected group of leaders in American industry. Although the initial emphasis of Six Sigma was for quality improvement in manufacturing, it is rapidly being applied in key areas beyond manufacturing, and beyond what would traditionally be considered quality. There are a lot of Six Sigma success stories in companies such as Motorola, AlliedSignal, Asea Brown Boveri, and GE. The financial results of Six Sigma in those companies are investigated and their success factors are discussed. The applications of Six Sigma in Korean companies such as Samsung Display Device, Hanjung, and LG Electronics are also introduced.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2007년도 추계학술대회
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• pp.9-19
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• 2007

This study deals with the improvement of production process on a flow production system with the consideration of six sigma. We analyze the production process and survey the important factors of improvement of productivity. Using a six sigma, we find strategic point and suggest a reformation of production process. We applied a simulation technique to simulate the production line proposed by the result of the Six sigma. With the result of the simulation, this study analyzes the propriety of production line and proposes the alternatives of new production process.