• 디지털융복합연구
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• 제6권4호
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• pp.35-44
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• 2008

The development of IT has contributed a lot to enhancing administrative efficiency. In particular, it enabled administrative agencies to be able to upgrade the effects and efficiency of public services by saving unnecessary time, labor, and equipment that might surely occur in delivering routine services in repetition. As the concept of governance and knowledge-based administration assumes a pivotal value in the 21 century administrative innovation, sharing information among agencies is a key to building effective governance system. However, current extent of sharing information in public agencies is below the level of expectation and thus the need exists for the steps to making information shared more widely and effectively among public agencies. This paper gives a snap shot on the extant status of information sharing among public agencies and seeks ways to facilitate it from the perspective of electrical government.

• 한국IT서비스학회지
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• 제6권1호
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• pp.1-15
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• 2007

An objective and valid knowledge activity indicator (KAI) is essential for encouraging knowledge activity in public institution. However, knowledge activity of public institution is inherently different from one of private corporation and, therefore, new method to find aggregated knowledge mileage considering public organizational culture and structure is to be developed. Therefore, this paper shows how to develop KAI of public institution based on three steps. First, knowledge activities were categorized as knowledge creation, knowledge sharing, and knowledge value increasing. Several knowledge indicators and hierarchical knowledge structure were developed for each knowledge categories. Second, personal knowledge mileage was calculated using AHP method considering whole organization's opinion. Finally, these approaches to find KAI were applied to "P" public institution as case studies. The results shows that KAI developed in this paper was very effective in grouping knowledge workers based on knowledge activities.

• 한국실내디자인학회논문집
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• 제27권2호
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• pp.86-97
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• 2018

In modern times, pluralistic social phenomena in which various values are pursed and recognized appear. The modern society called hyper-connected, intelligence information and zero marginal cost society in which shared value is commonly emphasized faces a paradigm shift to shared society system. In particular, sharing-based activities related with intelligence information sectors more prominently emerge in the high-tech informatization which has been accelerated. The purpose of this study is to understand design factors related with how attribution of the sharing culture is expressed in library spaces and examine how sharing infrastructure is established in users' spaces. As a research method, it initially conducted theoretical consideration of the sharing culture and information spaces, which can be regarded as sociocultural phenomena in modern times. Then, it drew sharing culture-based spatial design factors-access, openness and plurality. It analyzed configuration of spaces for sharing information-Cultural Commons (CC), Information Commons(IC) and Learning Commons (LC) - and infrastructure of information spaces, for library cases-five domestic and foreign public libraries-. The findings show that modern library spaces reflect historical needs for the sharing culture and actively serve their roles through spatial infrastructure including contents (programs) and services for sharing knowledge. The study is determined to be valuable as basic data in establishing the infrastructure of information spaces reflecting modern social trends and cultural phenomena, in expecting spatial structures in which knowledge is reproduced and planning spaces of libraries in the future.

• 한국융합학회논문지
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• 제12권12호
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• pp.197-211
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• 2021

지식 공유 라이브 방송의 출현은 라이브 방송 플랫폼에 더 많은 다원화적인 내용을 제공하였다. 지식 공유 라이브 방송 사용자의 사용 의향에 대한 영향 요인을 분석하면 인터넷 라이브 방송 플랫폼으로 하여금 이러한 내용에 관심을 가지는 사용자의 사용 특징을 더 잘 이해하게 할 수 있다. 또한 플랫폼 운영업체에 더 좋은 서비스를 제공하여 라이브 방송 플랫폼의 혁신에 도움을 줄 수 있다. 본 연구는 TAM모델을 기반으로 설문조사와 구조방정식 모형을 이용해 지식 공유 라이브 방송 중 사용자 의향에 대한 영향 요인에 관한 개념 모형을 구축하고 지식 사용자의 영향 요인 모형에 대해 실증 분석을 진행한다. 데이터 분석 결과에 따르면, 사용자가 지식 공유 라이브 방송 태도에 미치는 유의한 영향은 지각된 유용성이고 다음은 몰입 체험이며, 지각된 가치는 사용자 태도와 사용 의향에 긍정적 영향을 미치고 사용자 태도의 긍정적 영향은 사용자의 사용 의향에 유의한 영향을 미치는 것으로 나타났다.

• Journal of Information Technology Applications and Management
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• 제20권4호
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• pp.165-189
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• 2013

The advance of the smart working environment came the expectation that it would innovate and revolutionize the way people work, particularly in a society where smart work is readily available for creating a collaborative and 'connected' business. One of the core infrastructure elements for making smart work a viable option is the smart work center, the promotion of which requires a new form of 'smart work center business model' that can satisfy the purposes of both public services and private businesses. This calls for collaboration between the public and private sectors. Recently a number of businesses have been making significant headway in the creation of a new environment for business support and collaboration by adopting a sharing economy business model in their offices. The so-called 'Coworking Space' is an advanced form of business environment in the emerging 'smart work' era, and comes with the benefits of reduced costs as a result of sharing office space and knowledge sharing through the use of human networks. This paper describes the framework of a 'smart work center business model based on the sharing economy' using a BMC (Business Model Canvas), with an understanding of the characteristics inherent to the smart work center and the sharing economy. It was on the basis of this framework that a smart work center model for business incubation and startup, a private smart work center model for childcare services, and a community marketplace model with a global network were developed.

• 한국IT서비스학회지
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• 제12권1호
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• pp.173-187
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• 2013

The advent of Web2.0 has believed to be the solution against many barriers in information sharing, especially wiki. Information sharing and collaboration are realized voluntarily and unselfishly with wiki. The purpose of this paper is to analyze the benefits and challenges of using wiki as a project management method in an IT/IS project. Wiki-based project management could provide project managers and members with expert knowledge collaboration for better project results. In the research model, we used TMS(Transactive Memory System) theory to define the relation of collaboration and performance of project members. Based on a survey among project members, the interactions between wiki characteristics and performance are examined in an IS project environment. Using Smart PLS 2.0, the data was analyzed to define the interactions by the structural equation modeling. From the empirical data, the mediated effect of expert knowledge collaboration is supported. We also derive the implications of wiki-based method. It is expected to bring new possibilities of Project management performance.

• 정보처리학회논문지:소프트웨어 및 데이터공학
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• 제8권7호
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• pp.303-310
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• 2019

우리의 생활과 밀접한 관계를 맺고 있는 모바일 환경은 다양한 사용자 요구사항과 맞물려 새로운 비즈니스 모델을 만들어 내고 있다. 이와 같은 시장 변화에 따라 구글의 Google NOW와 애플의 Siri와 같은 개인 비서와 같은 서비스가 탄생하였고, 우리나라에서도 사용자 모델을 기반으로 한 다양한 서비스를 통합하여 제공하기 위한 기술적 연구가 이루어지고 있다. 기술적 요구사항으로서 첫째, 여러 서비스 간의 데이터 공유가 가능해야 하고, 둘째, 서비스의 실행이 데이터 변화에 따른 비동기성을 지녀야 하며, 셋째, 서비스의 확장이 용이해야 한다는 점이다. 본 논문에서는 이러한 요구사항을 충족하기 위한 방안으로 블랙보드 아키텍처를 모바일 환경에 적용하여 지식기반 서비스제공을 위한 모바일 서비스 아키텍처로서 제시한다. 이를 통해 모바일 환경에서 다양한 서비스를 통합하고, 서비스 간의 데이터를 공유 관리하며, 비동기적으로 기능을 수행할 수 있도록 한다.

• 한국콘텐츠학회논문지
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• 제22권1호
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• pp.444-455
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• 2022

본 연구는 항공사 승무원의 서비스 품질 향상 방안을 찾기 위해 승무원의 고객지향성에 중점을 두고 감성지능과 지식공유의 역할을 파악하고자 하였다. 이를 위해 승무원의 감성지능과 고객지향성의 영향관계를 알아보고 그 과정에서 지식공유가 미치는 영향에 대하여 알아보았다. 설문조사는 2021년 5월 6일부터 2021년 5월 27일까지 약 3주 동안 실시하였고, 통계프로그램 SPSS 23.0과 AMOS 23.0을 사용하여 총 426부를 최종분석에 사용하였다. 본 연구의 결과는 다음과 같다. 첫째, 항공사 승무원의 감성지능은 고객지향성에 정적인 영향을 미치는 것으로 나타났다. 둘째, 항공사 승무원의 감성지능은 지식공유에 정적인 영향을 미치는 것으로 나타났다. 셋째, 항공사 승무원의 지식공유는 고객지향성에 정적인 영향을 미치는 것으로 나타났다. 넷째, 항공사 승무원의 감성지능과 고객지향성의 관계에서 지식공유는 유의한 매개효과가 있음을 확인하였다. 본 연구의 결과를 토대로 항공사는 승무원의 감성지능을 향상시킬 수 있는 교육 프로그램을 마련하고, 지식공유를 활성화할 수 있는 조직 문화를 형성하는 등 조직 차원에서의 지원 방안을 고려할 수 있다.

• 한국멀티미디어학회논문지
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• 제25권11호
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• pp.1557-1563
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• 2022

Currently Spatial Data is collected and processed in various methods, and its usability is very high. However, the existing Spatial Data analysis Software usually requires professional knowledge in the collection, refinement, and application of spatial Date, making it difficult to access and apply it. Therefore, this study established a new WebGIS platform with improved accessibility and usability to solve these problems. This platform supports various services such as master map sharing, spatial data generation, automatic coordinate system conversion, WMS issuance, grid generation, and grid analysis. These services increase operational convenience, such as simplifying repetitive tasks and automatically expressing text files. While it is believed that non-experts can easily and conveniently because of them to simplify and express the results. In addition, it is judged to have high accuracy and reliability compared to the analysis results using the existing Open Source-based GIS software.

• Journal of Information Technology Applications and Management
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• 제10권4호
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• pp.1-13
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• 2003

The Knowledge Management (KM) technologies has been implemented to improve customer relationship and to develop new products and services in many organization. However, current review of articles and journals about implementations of KM reveals that effectiveness on the KM implementation is depended on an organizational culture that supports knowledge sharing. The purpose of this research is to explore the possible relationship between specific organizational culture attributes of the successfully KM technology implemented organization to improve customer relationship and to develop new products and services. The OCP and the KMTP instruments were used to identify and rank the most critical organizational culture attributes of promoting successful KM technology implementation to improve customer relationship and developing new products and services. Data were collected from twenty six US organizations involved in a KM implementation effort.