• Title/Summary/Keyword: Service-oriented System

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An Approach to Developing Service Descriptions Based on Product Line (프로덕트 라인 기반 서비스 명세 생성 방법)

  • Park, Joon-Seok;Moon, Mi-Kyeong;Yeom, Keun-Hyuk
    • The KIPS Transactions:PartD
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    • v.16D no.5
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    • pp.747-754
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    • 2009
  • Software product line engineering is an approach to creating core assets by systematically exploits common that can be highly reusableand different characteristics in related system families that is domain. By adapting this approachin object and component paradigm, software productivity is extended. Recently, Software development paradigm is changed to service oriented paradigm which is using services that are core assets. Therefore, to develop service oriented software more flexible, systematic and to enhance business agility about business changes, we need adaptation of product line to creation of services that are core assets. In this paper, we propose an approach to create and specify domain service through combine of product line and service oriented paradigm. Domain service explicitly specifies commonality and variability by domain service common/optional property variability, operation type variability, message type variability. By using this approach, it can support efficient and flexible service oriented development by producing various services through customization of domain service for the purpose.

A Study on the Effect of e-Lifestyle on the Use Factors and Satisfaction of Self-Service Kiosk (비대면셀프서비스 이용자의 e-라이프스타일이 키오스크 사용요인과 만족요인에 미치는 영향에 관한 연구)

  • Eun Mi Lee
    • Korea Trade Review
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    • v.45 no.2
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    • pp.121-135
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    • 2020
  • This study was to identify the effects of four types of e-Lifestyle(life-friendly lifestyle, development-oriented lifestyle, sociality-oriented lifestyle, information-oriented lifestyle) on sustainable behavior (usage and satisfaction) of Kiosk service. The study was based on convenience sampling of 222 consumers, who have at least three months experience of kiosk system use. Results showed that all of the four types of e-Lifestyle had not significant effect on ease of use. However, development-oriented lifestyle and sociality-oriented lifestyle had a positive effects on usefulness of Kiosk service. Results also indicated that e-Lifestyle had significant and positive effects on customer satisfaction and recommendation. In particular, life-friendly lifestyle had an effect on customer satisfaction, and sociality-oriented lifestyle and information-oriented lifestyle had statistically significant effects on recommendation. Since e-lifestyle could potentially influence sustainable behavior for using Kiosk, this study investigated the distribution of usage and consumer satisfaction for every lifestyle type, so as to understand the attitudinal and behavioral evaluation as sustainable behavior in the use of kiosk services. These findings allow researchers and marketers to identify the needs and expectations of specific types of kiosk users.

A Study on the Sector Division for Effective Vessel Traffic Service : Focused on Daesan, Pyeongtaek and Inchon Harbour

  • Yang, Hyoung-Seon
    • Journal of Navigation and Port Research
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    • v.34 no.4
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    • pp.265-270
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    • 2010
  • The national VTS was launched in 1993, and has adopted a harbour-oriented control method which is unable to consider enough characteristics of its work. However, for the past 17 years, the characteristics has changed due to increased amount of vessels. Up to now the domestic Vessel Traffic Service has adopted harbour-oriented control method which is unable to consider enough characteristics of its work. However, developed countries have carried out waters-oriented control method, according to the using areas of ships, to be well considered the characteristics of control for increasing efficiency of it. Especially, VTS of Daesan, Pyeongtaek and Inchon harbour can have confusions of control because of overlapped service areas of it. Therefore, in this paper suggested a new Sector Division that the relevants waters is divided into 3 operational Regions and these are divided into nine sectors again, for the purpose of improving the efficiency and the concentration of VTS.

An Object-Oriented Design Framework for Developing Product-Service Systems (제품-서비스 시스템 개발을 위한 객체 지향 설계 프레임워크 개발)

  • Oh, Hyung Sool;Moon, Seung Ki
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.38 no.4
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    • pp.168-176
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    • 2015
  • Trends of integrating products and services lead to the emergence of Product-Service System (PSS). To implement and embody a PSS solution in new product development, a comprehensive design framework is allowed designers to facilitate the design factors of the PSS in complex business environments. A physical product, containing functionalities for services, is the role of medium between customers and a manufactures. Customers can access those metaphysical interfaces to utilize the product fully or expand its performances. The PSS is aiming to prolong its lifecycle while maintaining its expected quality. Since the quality can be represented as a measure which belongs to user's perspective, guaranteeing certain level of quality can be interpreted to sustaining customer satisfaction. The objective of this paper is to propose a PSS design framework to identify design factors for developing products and services by integrating object-oriented concepts and blueprinting in context of a business ecosystem. The proposed model is developed based on relationship products and services matching with their design factors. The products and the services are then brought together to form a PSS. Functions and processes can be categorized to identify the design factors in different levels using the object-oriented concepts. Objected-oriented concepts provide PSS analysis tools for describing a business process or a workflow process in the PSS. The blueprint is used to identify the relationships between the products functions and the service processes that are offered as part of a job. To demonstrate of the effectiveness of the proposed model, we use a case study involving a smart phone.

A Study on the Development Direction of Export and Import Logistics Service in e-Trade (전자무역의 수출입 물류서비스 개발방향에 관한 연구)

  • Lee, Sang-Jin;Shin, Seung-Man
    • International Commerce and Information Review
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    • v.11 no.1
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    • pp.3-25
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    • 2009
  • These days international trade has been converting to e-Trade formation. At this point, Korea has been striving for the trade facilitation; reducing logistics cost and improving foreign competitiveness by computerization operations of the maritime transportation that logistics and customs clearance are involved. However, due to the substantial characteristic of logistics service, the necessity of flexible and various logistics service development using internet has been strongly suggested. In particular, the logistics service which could share documents related to international physical movement between shippers and logistics organization. In this regard, this study carried out interview to explore the problems of physical distribution service and to suggest development direction of e-logistics service. The reason why this survey carried out is that most of users want more effective e-logistic service that could diminish successively real expense decrease. After analysis of survey results, this paper presents the basic development direction and emphasis development subjects. Therefore, the basic direction is presented from four viewpoints; customer-oriented approach, service-oriented approach, total approach and step-by-step implementation. Furthermore six development subjects; web-based standard module development for small and medium forwarders, development of standard logistics ERP system, collaboration model between KTNET and KLNET, system improvement for real users, on-demand system building for SMEs and connection with legacy system have been required.

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An EST Sequence Annotation System Based On Service Oriented Architecture (서비스 지향 구조 기반의 EST 서열 주해 시스템)

  • Nam, Seong-Hyeuk;Kim, Tae-Kyung;Kim, Kyoung-Ran;Cho, Wan-Sup
    • Journal of the Korea Society of Computer and Information
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    • v.13 no.3
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    • pp.35-44
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    • 2008
  • In this paper, we present an EST sequence annotation system based on Service Oriented Architecture, called SeqWeB. We developed the web services of eight applications (Phred, cross_match, RepeatMasker, TGICL, ICAtools, CAP3, Phrap and Blast) which are located in sequence annotation process and integrated the web services through BFEL. SeqWeB uses an XML file format for data input and output to maximize interoperability between each application. SeqWeB can be extended or modified easily through some modification such as insertion, deletion and replacement because service-oriented architecture allows loose coupling between applications.

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AN IMPLEMENTATION OF EXTERNAL INTERFACE FOR PROVIDING THE KOMPSAT-2 CATALOGUE SERVICE

  • Park, Jae-Hong;Lee, Sun-Gu;Kim, Youn-Soo
    • Proceedings of the KSRS Conference
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    • 2008.10a
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    • pp.236-239
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    • 2008
  • Korea Aerospace Research Institute (KARI) has been trying for utilizing the polar station in Svalbard, Norway to receive the KOMPSAT-2 images, which are distributed and applied directly for Europe Space Agency (ESA) users. Now, KARI is operating the SpaceCapture-2 system that provides the KOMPSAT-2 catalogue service via the internet, whereas ESA is operating the EOLI-SA tool that provides access to the online ESA catalogues of Earth Observation (EO) products. This paper describes external interface based on service-oriented architecture in order to provide the KOMPSAT-2 catalogue service from the SpaceCapture-2 system to the EOLI-SA tool. As the KOMPSAT-2 catalogue service is available in the EOLI-SA tool through an implementation of external interface, the extend use of KOMPSAT-2 imageries is expected.

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Research for innovation of inventory management and improvement of customer service through building future-oriented stores based on RFID technology (RFID 기술기반의 미래형 매장 구축 사례를 통한 재고관리 혁신과 고객서비스 향상 방안 연구)

  • Lee, Chang Soo;Jung, Young Hoon;Lee, Kwang Hyung;Min, So Yeon
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.4 no.3
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    • pp.115-126
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    • 2008
  • This thesis is the research for methods to forecast of dynamic changes at retail stores in the ubiquitous era, and, through adopting RFID based technology, to minimize cost of operation of stores and bringing up better customer service. The core methods had been researched and studied are to build future-oriented stores by providing store system with better customer's convenience based on referring to case studies of future-oriented stores and efficient inventory management method enabling more profitable store, and adopting Smart Carts, Smart Shelf and e-POP and environment sensors as a method in order to provide more improved customer service.

A Study of General Reducing Criteria of Customer -Oriented Perceived Gap for Hotel Service Quality

  • Chen, Ching-Piao;Deng, Wei-Jaw;Chung, Yi-Chan;Tsai, Chih-Hung
    • International Journal of Quality Innovation
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    • v.9 no.1
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    • pp.113-133
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    • 2008
  • In recent years, speedy development of Taiwan's hotel industry intensifies market competition, customers' demands on hotel services quality also increase with the increase of their consumption consciousness, and their demands on hotel types diversify, therefore hotel industry should concern on their unique management services quality brought by their different hotel types. The current designed service system or service transmission process may fail to meet customers' demands owing to emphasizing degree gap in service quality. What is worse, it is difficult for hotel industry to actualize complete customer segregation and to provide customized services, therefore comprehensive understanding of customers' demands on the service quality of different types hotels would contribute to operating management improvement of Taiwan hotel industry. This paper divides Taiwan hotels into three types: international tourism commercial type, holiday type and motel, the general hotels. It studies the emphasize degree gap in service quality between the industry and the customers. Data analysis shows that service quality gap (perceived gap) of hotels of different types exists in several quality aspects; what's more, the perceived gaps, service quality aspects, and its items of different types of hotel are also different. After an integrated analysis, this paper puts forward a general and customer-oriented quality item suitable for hotel industry to shorten the perceived gap of service quality, so that the hotel industry could design a service system and service transfer system, which could meet most lodging customers' demands in the context of pluralized customer sources.

An Service oriented XL-BPMN Metamodel and Business Modeling Process (서비스 지향 XL-BPMN 메타모델과 비즈니스 모델링 프로세스)

  • Song, Chee-Yang;Cho, Eun-Sook
    • KIPS Transactions on Software and Data Engineering
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    • v.2 no.4
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    • pp.227-238
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    • 2013
  • The business based existing BPMN model is a lack of service oriented modeling techniques. Therefore, it requires a layered technique of service oriented business modeling so that can meet the design for a complex application system, developing a system based on SOA. In order to enhance reusability and modularity of BPMN business model, this paper proposes a metamodel and business modeling process based on this metamodel that can hierarchically build a BPMN model. Towards this end, the XL-BPMN metamodel hierarchically established based on MDA and MVS styles are first defined. Then a BPMN service modeling process is constructed based on modeling elements of this metamodel according to the modeling phases. Finally, the result of a case study in which the proposed method is applied to an online shopping mall system is discussed. With the use of well-defined metamodel and modeling process, it is hoped that it can be shown that a service dominated and layered BPMN business model can be established, and that the modularity and reusability of the constructed BPMN business model can be maximized.