• Journal of Korean Library and Information Science Society
• /
• v.24
• /
• pp.81-106
• /
• 1996

Without an accurate understanding of information needs of library users, an efficient services can't be implement. And we can expect that there is a difference between query statement and actual information needs of users. It also will occur difference in the process of librarian's interpretation of query statement because of an inaccurate presentation and their different working experiences. It means that there is a communication problems between users and librarians. The purpose of this study is to provide the techniques of face to face communication between users and librarians as a method of efficient library service activities. And focused on the importance of non-language communication. The effectiveness of this study are as follows: 1. With the understanding of information flow, librarians can expand the extent of library services. 2. Knowing that how to communicate with users at the a n.0, ppropriate degree, librarians can improve the communication techniques. 3. Expanding the satisfaction of information services and heitening the reliability of users. 4. From the analysis of user information needs, librarians can convert present system to the proper service-oriented system. 5. Knowing the importance of non-language communication, librarians can improve the service environment.

• Proceedings of the Korean Society of Precision Engineering Conference
• /
• 2001.04a
• /
• pp.540-544
• /
• 2001

This paper addresses a hybrid control architecture for the hospital service robot, SmartHelper. In hybrid architecture, the deliberation takes place at planning layer while the reaction is dealt through the parallel execution of operations. Hence, the system presents both a hierarchical and an heterarchical decomposition, being able to show a predictable response while keeping rapid reactivity to the dynamic environment. The deliberative controller accomplishes four functions which are path generation, selection of navigation way, command and monitoring. The reactive controller uses fuzzy and potential field method for robot navigation. Through simulation under a virtual environment IGRIP, the effectiveness of the hybrid architecture is verified.

• Journal of IKEEE
• /
• v.11 no.4
• /
• pp.279-282
• /
• 2007

In this paper, we introduce the general way for producing context information to support context-aware applications. It can fetch raw data from the service environments, translate it to reasonable context information, and provide to multiple applications. It is designed originally for the ubiquitous computing middleware and based on the ontology processing model. Automated service applications can use this system as the form of libraries or of web services for deciding its semantic cause of action.

• The Journal of Korean Association of Computer Education
• /
• v.5 no.1
• /
• pp.57-66
• /
• 2002

Real time multimedia data services have been made possible by the rapid development of the computer and internet technology. Based on the technology, Many multimedia system developer try to use VOD(Video on Demand) and GVA technologies for distance education. However the system has mainly been developed to provide the video screen of good quality in real time and to compose contents efficiently. Not many researches and developments have been made for providing the users that is taking distance education with various types of service using VOD and GVA. Therefore In this paper we have designed and implemented an active on-demand multimedia service system to improve user-side service quality in distance education using VOD and GVA service. The on-demand multimedia service system can prominently help users to save the time and effort to search and select the studying data by this paper enables off-line search functions through E-mail and periodical current awareness service supported by PUSH technology, user oriented information booking supported by SDI service and feedback service.

• The Journal of Korean Institute of Communications and Information Sciences
• /
• v.34 no.1B
• /
• pp.56-66
• /
• 2009

In the traditional Server/Client architecture, the client connects to the known servers and gets information through web searching. However, nowadays, diverse internet devices providing services (get) working on internet easily. The update interval of the services or information provided by the devices is relatively short. And also they tend to be both a server and a client. In this situation, the way of the traditional information searching such as web searching is not appropriate. In this paper we propose a service push model, where it pushes its service profiles to all the other network devices by broadcasting them on the network. When a device connects to the network newly, it can get all service profiles in the network and it gets service profiles newly pushed by service providers in prompt. Also it can call any service among the service profiles within itself. We implemented a prototype system for the service push model on the JXTA platform based on P2P network. Also we measured the service profile pushing delay, the service discovery time, and the response time of service execution by running test applications written on the prototype system.

• 재활복지
• /
• v.21 no.3
• /
• pp.107-127
• /
• 2017

The objective of this study is to suggest measures to support the community-based rehabilitation sports service for health of people with disabilities, which can be applicable to South Korea, by analyzing the rehabilitation sports service support system of Germany and Japan. Through literature review and direct visiting to Japan, the researcher explored such factors as, background of initiating the rehabilitation sports service, concept, range, and subject of theservice, service delivery procedure, and institutions, and finance of the service. The institutional implications are as follows: First, the concept and range of rehabilitation sports are gradually expanding. Initially, the rehabilitation sports started targeting for veterans with disabilities for the purpose of medical rehabilitation in Germany and Japan. As time passes, however, the importance of rehabilitation sports has emphasized, and the subjects have gradually expanded for the purpose of preventing disability or secondary diseases caused by disability. Second, in order to perform rehabilitation sports service, it is essential to have manpower with expertise in medical treatment, welfare, disability, and exercise prescription, likewise Germany and Japan do. Third, Germany and Japan emphasize the assignment of rehabilitation sports instructors in institutions, rather designating specific institutions, which is moving toward the manpower-based rehabilitation sports service, rather place-based service. Fourth, rather having simple medical programs or sports-oriented programs, it would be necessary to have the systematized disease-oriented programs for each type of disability. Lastly, the clients-oriented service delivery process should be established.

• Asia Marketing Journal
• /
• v.17 no.2
• /
• pp.97-125
• /
• 2015

In this study, we tried to evaluate the relative importance and find out the differences in consumer perceptions regarding service recovery strategies and the service provider in the distribution industry by using AHP (Analytic Hierarchy Process) analysis method. Therefore in this study, we tried to systematize various recovery strategies which were considered very important during service failure process in the distribution industry and analyze the relative importance for each recovery strategy. We set hierarchy composed of four items of monetary, action-oriented, psychological, and assured level as primary selection criteria and a total of 16 items(indemnity, refund, gift, gift certificate, prompt resolution, exchange, manager support, explanation, apology, empathy, acknowledge, kindness, assortment, after service, manage subcontractor, manage employee) as secondary selection criteria. We tried to take one step further from the service sector and study service recovery strategies specialized in distributor services. This study suggests various implications about service recovery strategies of distributors. First, this study can provide practical implications - e.g. service recovery efforts should be applied differently depending on service channels. There is a perceptual difference with respect to the importance of the types of service recovery strategies between service provider and final customer. Second, we can find theoretical implications in terms of identifying the priorities through hierarchy design of new recovery strategies and comparison of each element from the classifications of the current fractional recovery strategies. We hope to help service providers to build more efficient recovery strategy system based on the results of this study.

• Journal of the Korea Institute of Information and Communication Engineering
• /
• v.8 no.5
• /
• pp.1028-1034
• /
• 2004

As use of internet generalized laying stress on WWW(World Wide Web) service of multimedia based recently, we could acquire many informations that exist to all over the world's computer network. It is risen to important problem that use of internet acquires correct information rapidly on modem society which is generalized. This paper designed internet search engine and understand structure of that drawing URL which is optimized, and secure embodiment technology using OOPL(Object-Oriented Programming Language). Also, compare with existent domestic manufacture search engines and system that propose showed that the bad link rate is improved in this paper.

• The Journal of Information Systems
• /
• v.3
• /
• pp.17-36
• /
• 1994

Since its first appearance in the late 1970s and early 1980s, executive information system (EIS) has been reported to improve executives' productivity in line with the rapid growth of the EIS market. In this paper, we aim to provide both researchers and practitioners with a comprehensive bibliography on EIS. this bibliography consists of papers which were extracted from (1) INSPECT commercial database service, (2) previous surveys in books and journals, and (3) major conference proceedings. A total of 227 papers, published between 1983 and 1992, were identified and categorized by topic, and journal or conference. The major findings indicate that EIS has been widely used in both profit oriented organizations and non-profit oriented organizations and that the nature of system has been the most active topic among the researchers and practitioners. However, the survey suggests that further research should be focused on development and implementation methodologies of EIS, especially requirement analysis and EIS planning.

• Journal of the Korea Computer Industry Society
• /
• v.3 no.8
• /
• pp.1019-1026
• /
• 2002

The Distributed system environments are developing into a structure of the opening information communication network based on object-oriented concepts and distributed technologies. Such a reason is that it can not only decrease the complexity of distributed softwares, but also support object oriented application services to distributed environments without changes of its own communication network structure. In this paper, we designed object group model, that is, an extended middleware, we developed before. The distributed environment suggested consists of the CTS server and clients. As our results, we showed the interaction procedures between/among object groups and service procedures of distributed application in given distributed system.