• Journal of Preventive Medicine and Public Health
• /
• 제39권4호
• /
• pp.365-370
• /
• 2006

Objectives: The purpose of this study was to investigate the differences in smoking rates according to the major occupational categories in South Korea. Methods: The study subjects were a weighted sample of 24,495 men and 26,121 women aged 25-64 from the 2003 Social Statistics Survey, which was conducted by the Korea National Statistical Office. Occupation was classified according to the Korean Standard Occupation Classification. We computed the age-standardized smoking rates according to gender and occupations after adjusting for the education level, marital status, and self-rated health. Results: For men, the smoking rate in elementary occupations was two times higher than that of clerks (OR=1.98, 95% CI=1.74-2.26). In general, a more prestigious job(professionals) correlated with lower smoking rates, and less prestigious jobs correlated with higher smoking rates, except for legislators, senior officials and managers. For women, smoking among service workers was 4.1 times higher than among clerical workers (OR=4.11, 95% CI=2.87-5.88). For women, their occupations, except elementary workers, and the unemployed, the retired and the armed forces, failed to show significant differences in smoking compared with the clerical workers. After adjusting for education, occupational differences in the smoking rate for men were attenuated in most occupations, except for legislators, professionals, and technicians. Further adjustment for marital status and self-rated health had a minimal effect on the occupational differences in the smoking rate for men. For women workers with service or elementary occupations, the ORs of smoking were attenuated with adjustment of the educational levels. However, the ORs of smoking were increased in workers with service, sales or elementary occupations, as well as for legislators, and the unemployed, the retired and the armed forces, after additionally adjusting for marital status. Conclusions: More prestigious jobs generally correlated with lower smoking rates in both sexes. The anti-tobacco policy should consider smoking rate differentials by occupations.

• 한국산업보건학회지
• /
• 제28권2호
• /
• pp.135-143
• /
• 2018

Objectives: There have been many studies on exposure assessment of workers at companies using asbestos as a raw material and at sites of the removal of materials containing asbestos. However, no research has been carried out on the asbestos exposure of workers in industries involving asbestos-containing waste, such as workers at collection and transportation service companies, mid-treatment companies(solidification of asbestos-containing waste), and landfill sites. The objective of this study was to assess the asbestos exposure concentrations of workers in industries handling waste containing asbestos. Methods: For this study, we carried out field investigations at 15 companies: seven collection and transportation service companies, three mid-treatment companies, and five final treatment companies(landfill sites). We took both personal and area samples. Results: The range of asbestos exposure levels of workers handing asbestos-containing wastes at collection, mid-treatment, and landfill companies were 0.000 fibers/cc-0.009 fibers/cc, 0.000 fibers/cc-0.038 fibers/cc, and 0.000 fibers/cc-0.024 fibers/cc, respectively. Conclusions: The asbestos exposure levels of workers at mid-treatment companies were higher than those at collection and transportation companies and at final treatment companies. In the case of collection and transportation workers, the possibility of exposure to levels exceeding those found in the present study is not particularly high considering the characteristics of the work. However, in the case of intermediate or final disposal workers, it is considered that there is a possibility of exposure to levels above those found in this study.

• 대한영양사협회학술지
• /
• 제9권4호
• /
• pp.326-335
• /
• 2003

This study was carried out to collect information to establish a framework for meal management and nutritional service for prevention of chronic degenerative disease in the industrial workers. We investigated the health concerned life-style, nutrient intakes, anthropometry and biochemical parameters in the male workers in Korea by work condition. Anthropometric parameters of height, weight, waist, hip and triceps skinfold thickness were measured and biochemical parameters including Urine pH, hemoglobin, blood glucose, total cholesterol, GOT, GPT, $\gamma$-GPT and blood pressure were determined for 101 subjects(50 office workers : 33.9yr, 51 laborers : 34.4yr). To assess the nutrient intakes and diet quality of workers, dietary intake was measured by one day 24-hour recall method. Result of anthropometric parameters of height(p<0.01), weight(p<0.05), hip(p<0.05), TSF(p<0.01) were significantly higher in office workers than in laborers. Biochemical parameters were not significantly difference in both of them. Average daily nutrient intakes of both groups was higher than the Korean RDA and report on 2001 National Health & Nutrition Survey. The calcium(p<0.01), iron(p<0.05), vitamin A(p<0.01), vitamin B1(p<0.01) and niacin(p<0.05) intakes in laborers were significantly higher than in office workers. Nutrition adequacy ratio(NAR), mean adequacy ratio(MAR) and index of nutritional quality(INQ) of laborers were higher than those of office workers. This results indicated that the onset possibility of chronic degenerative disease appeared higher in office workers. Therefore, meal menagement and nutritional service for prevention of chronic degenerative disease of industrial works needs to be more variant guidelines.

• International Journal of Advanced Culture Technology
• /
• 제11권2호
• /
• pp.49-55
• /
• 2023

This study aims to analyze research trends related to the exhaustion of hotel employees and social workers and present the tasks and directions of future exhaustion research for hotel employees and social workers. To this end, 423 candidates for registration and registration of the Korea Research Foundation from 2012 to 2022 and master's and doctoral dissertations (178 papers) were analyzed according to the research period, research topics, research subjects, and research methods. As a result, from 29 papers in 2012, 49 studies were published in 2013, and 53 studies in 2020, indicating that they are gradually rising. Second, job burnout was the highest among hotel employees and social workers, followed by interpersonal relationships, practice, career, techno, safety accidents, and job burnout. Third, hotel employees and social workers were the highest among the subjects related to the exhaustion of hotel employees and social workers, followed by hotel employees and social workers. Fourth, quantitative research was conducted the most as a method for the exhaustion of hotel employees and social workers, and qualitative research was conducted a lot. According to these research results the study suggests that it is necessary to rediscover the meaning of research on burnout of hotel employees and social workers, which directly affects hotel employees and social workers, and to find ways for hotel employees and social workers to feel less burnout.

• 한국산학기술학회논문지
• /
• 제22권1호
• /
• pp.178-187
• /
• 2021

본 연구는 교대근무 서비스 종사자를 대상으로 생활만족도에 영향을 미치는 요인을 파악하기 위하여 제5차 근로 환경조사 원시자료를 이용한 2차 자료분석연구이다. 연구대상자는 총 577명으로 20세 이상의 교대근무 서비스 종사자 중 조사 당시 근무 직장의 경력이 1년 이상이며, 주 40시간이상 근로를 하는 상용근로자만 선택하였다. 자료의 분석은 t-test, One-way ANOVA, Scheffe test, Person's correlation coefficients, Hierarchical multiple regression analysis을 SPSS 23.0 WIN을 이용하여 분석하였다. 연구결과, 대상자의 일반적 특성에서 연령, 교육정도, 산업업종, 주관적 건강상태에 따라 생활만족도의 차이가 있는 것으로 나타났다. 교대근무 서비스 종사자의 일과 생활 균형과 근무 만족도가 높을수록 생활만족도가 높은 것으로 나타났다. 또한, 교대근무 서비스 종사자의 일과 생활균형, 근무만족도간의 관계에서 사회적 지지가 조절효과가 나타났다. 본 연구를 토대로 생활만족의 영향요인을 고려한 교대근무 서비스 종사자에 대한 적극적인 사회적 지지와 근무만족, 일과 생활균형 증진증진 프로그램 개발 및 적용을 하여 교대근무 서비스 종사자의 생활만족도을 향상시켜 개인의 행복뿐만 아니라 기업의 생산성 향상을 기대해 본다.

• 디지털융복합연구
• /
• 제16권7호
• /
• pp.19-26
• /
• 2018

본 연구의 목적은 첫째, 산업재해근로자의 재활서비스 이용실태와 서비스 이용에 대한 욕구가 시간에 따라 어떻게 변하는지 분석하고자 한다. 둘째, 어떤 요인들이 재활서비스 이용 욕구 변화에 영향을 주는지 분석하고 그 결과를 통해 산재근로자를 위한 정책 개선 방향을 제시하는 것이다. 산재보험패널 1~3차 자료 5,004 관측치를 대상으로 STATA를 이용하여 패널회귀분석을 실시하였다. 횡단분석에서 재활서비스 필요정도에 미치는 영향 요인은 연령, 교육연수, 현재 직무수행능력, 지역사회서비스 경험, 재취업, 미취업으로 나타났다. 시간의 변화에 따른 재활서비스 필요정도에 유의미한 영향 요인은 연령, 교육연수, 미취업, 현재 직무수행능력, 지역사회서비스 이용 경험으로 앞의 횡단면 분석과 다르게 나타났다. 따라서 산재근로자의 연령, 학력, 경제활동 형태 등에 따라 재활서비스 내용과 그 필요 정도가 시간에 따라 변한다는 점에서 요양기간 종료 후 초기 개입 내용을 시기별로 점검하고 조정하는 것이 필요할 것이다.

• 지역사회간호학회지
• /
• 제29권2호
• /
• pp.143-154
• /
• 2018

Purpose: The purpose of this study is to identify the effects of job demand and recovery experience from job stress on job embeddedness among workers in the service industry. Methods: The participants were 223 workers from the service industry in P and Y Cities with the help of a structured self-report questionnaire, administered between July 10 and August 20, 2017. The data were analyzed using descriptive statistics, t-test, ANOVA, $Scheff{\acute{e}}$ test, Pearson correlation coefficients and stepwise multiple regression. Results: There were significant differences in job embeddedness in terms of satisfaction with salary, continuous service, perceived stress level and the perceived health status of the subjects. There were significant positive correlations between role clarification in job demands (r=.55), recovery experience from job stress (r=.27) and job embeddedness. From the multiple regression analysis, the most significant factors affecting job embeddedness were found to be role clarification in job demands (${\beta}=.47$), recovery experience from job stress (${\beta}=.23$), and perceived stress level (${\beta}=.18$). These variables explain 34.0 % of the total variance in job embeddedness. Conclusion: In order to increase job embeddedness among workers in the service industry, it is necessary to prepare measures to increase recovery experience from job stress and to decrease role clarificationin job demand, and perceived stress level.

• 한국의상디자인학회지
• /
• 제22권4호
• /
• pp.105-113
• /
• 2020

This study examines the effects of job stress on employees in the beauty service industry and the consequences on job satisfaction and organizational commitment. Based on the analysis of the job stress of beauty employees, the purpose of the study is to identify the beauty service industry's problems and present marketing implications. First, it was found that employees' job stress in the beauty service industry harmed job satisfaction. Beauty workers with a high job satisfaction increase the quality of service for customers, which can increase the customer's store loyalty, helping the beauty service industry's work performance, thereby further increasing job satisfaction by reducing job stress. Second, it was found that employees' job stress in the beauty service industry harmed organizational commitment. The higher the organizational commitment is, the more sense of belonging is created, which in turn can improve the work performance of the beauty industry workers and reduce the turnover rate. Therefore, it is necessary to find a way to increase organizational commitment by reducing beauty workers' job stress. Third, it was found that employees' job satisfaction in the beauty service industry had a positive effect on organizational commitment. These results show that the higher the job satisfaction related to the beauty worker's current job satisfaction, current salary satisfaction, satisfaction with the boss, satisfaction with the work environment, and passion for the job, the higher the organizational commitment.

• 대한안전경영과학회지
• /
• 제24권4호
• /
• pp.85-93
• /
• 2022

Today's customer service providers, who have the greatest impact on customer satisfaction, are experiencing severe stress and job burnout due to various causes. Unlike general companies, the corporation has a relatively high level of dissatisfaction with customer service since there is a large conflict between the provision of kindness and the reasonable handling of civil complaints according to laws and regulations. In order to analyze the environment of the NPS' customer service providers, 5.583 branch employees working at the National Pension Service and 407 call center employees were surveyed online using the questionnaire function of the Enterprise resource planning system. The contents of the survey consisted of a survey on customer-facing employees, the level of awareness of customer-facing workers protection measures, and opinions on improvement and supplementation related to customer-facing workers protection measures. As a result of the survey, 72.8% of the total respondents experienced grievance complaints, and the proportion of call center employees was even higher at 89.0%. In addition, both the branch and the call center had the largest share of complaints about obstruction of business, unreasonable demands, abusive language, and verbal abuse. More than 40% of call center employees in their 20s and 30s experienced the highest frequency of complaints 13 or more times a year. The most difficult thing in the process of responding to complaints was that both branch offices and call centers had insufficient psychological recovery time, lack of space, and lack of help from colleagues and superiors. Based on the survey analysis, it is suggested to establish a countermeasure through case analysis rather than the right to suspend work for civil complaints that cannot be handled, such as customized manuals and action strategies for the age group with high grievance complaints.

• 한국경영과학회:학술대회논문집
• /
• 한국경영과학회 2005년도 추계학술대회 및 정기총회
• /
• pp.268-296
• /
• 2005

Given the growing expectations on the value and application of mobile office, we need to understand the factors which affect its successful use and implementation. We in this paper present a parsimonious model which integrates the IS success model and the TAM. The main feature of the model is that it allows one to explore the role of mobility of mobile office systems in determining the level of system usage and dependence. Although mobility is the key property of any mobile system, there is little research effort exerted to understand how mobility affects the traditional IS factors such as perceived ease of use and usefulness. In addition to the system usage, this model also uses dependence as the dependent variable. This is expected to provide richer understanding of the study context. We collected survey data from 1,614 field service workers of a major domestic electronic company. They use PDAs to retrieve information regarding the specifics of the customer service requests and to report what has been done for each service job. The results from SEM analysis show that mobility improves the perceived ease of use which then leads the field service workers to depend more on the PDA systems. Interestingly enough, however, the workers’ satisfaction does not cause more frequent use of the system.