• Title/Summary/Keyword: Service workers

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금융권종사자들의 직무스트레스가 정신건강과 직무만족도에 미치는 영향 (A Study on the Influence of Mental Health and Job Satisfaction on Perceived Job Stress of Financial Companies)

  • 한상영
    • 한국산학기술학회논문지
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    • 제14권4호
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    • pp.1612-1619
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    • 2013
  • 본 연구는 금융종사자들의 직무스트레스 요인에 대한 지각이 정신건강 및 직무만족도에 미치는 영향을 알아보는 조사연구이다. 연구대상은 2012년 9월20일부터 10월15일까지 강원도 내 T시와 J시에서 금융에 종사하는 근로자 총 132명이다. 연구도구는 한국인 직무스트레스 측정도구(KOSS) 43문항과 정신건강 18문항, 직무만족도 12문항으로 설문조사하였다. 데이터분석은 SPSS Win17.0을 사용하였고 대상자의 빈도분석, ANOVA, t-test, 피어슨 상관관계 계수를 이용하였다. 또한 변수들간에 미치는 영향력을 알아보기 위해 회귀분석하였다. 직무스트레스 요인과 정신건강에는 정(+)의 상관관계를 나타났고 통계적으로 유의한 차이를 보였다. 또한 직무만족과는 부(-)의 상관관계를 나타났으며 통계적으로 유의한 차이를 보였다. 따라서 금융종사자들의 직무스트레스를 해소하고 그들의 직무만족에 긍정적인 의미를 부여하기 위해서는 금융환경 및 더 나은 서비스를 제공하기 위한 간호중재가 필요하다.

전북 일부지역 중년의 사회 경제적 요인, 건강 및 생활 관련인자가 건강식품 섭취에 미치는 영향 (Effect of Social-Economic Factors and Related factors of Health and Life-Style on Health Foods Intakes among the Middle Aged in the Jeonbuk Region)

  • 장혜순;김미라
    • 대한지역사회영양학회지
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    • 제6권4호
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    • pp.617-627
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    • 2001
  • This study examined health foods intakes and related variables among the middle aged(150 men and 159 women) in the Jeonbuk region. Health foods were classified into 4 groups including Chinese medicine(CM), toner foods(TF), vitamin or mineral supplements(VMS), and other manufactured health food supplements(MHFS). The number of people taking health foods were higher for those in their 50's than in their 40's. The consumption rate of TF in men was the highest among health foods, this result had significance. The reasons for taking health foods were recovery from fatigue, supplement of nutrients and making smooth body activity in general, but TF was used to increase of vigor. The consumption rate of health foods was a little different according to social-economic factors, namely, the consumption rate of CM was higher in people in rural than urban areas, those who graduated from middle school than university, blue color & self-employed as opposed to housewives and service workers, low level income than high level income, and Buddhism and no religion than Christian. The consumption rate had a correlation with the habits of smoking, alcohol drinking and exercise ; namely, the consumption rate of CM was higher than VMS and MHFS on smokers and alcohol drinkers. The more the frequency of exercise, the higher the consumption rate of TF, but the duration of the exercise was not correlated. This study suggests that middle aged people need nutritional education for the right recognition and selection of health foods and to consider the nature of each type of health foods.

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경기도지역 학교급식시스템 유형별 생산관리 실태조사 (Analysis on Production Processes between Conventional and Commissary School Foodservice Systems in Kyunggi-do)

  • 양일선;이진미;이보숙;한경수
    • 대한지역사회영양학회지
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    • 제2권2호
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    • pp.206-217
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    • 1997
  • This study was designed to analyze and compare production management practices and labor productivity between conventional and commissary school foodservices and 46 dietitians of commissary school foodservices in Kyunggi-do. The response rates were 89.7% and 91.3$\%$, respectively. The number of meals served was ranged from less than 100 to over 1, 900 in conventional school foodservices and from 200 to 1, 600 in commissary foodservices. Thirty three conventional foodservices(42.3%) produced less than 300 meals per day. Numbers of satellite school per central kitchen were ranged from 1 to 5 schools ; fifty percent of commissary foodservices have contained 3 satellite schools. Meals for satellite schools were transported between 11:00 a.m.and 12:00 a.m ; transportation time was from 10 to 90 minutes. Waiting time before service in satellite schools was between 10 minutes and 80 minutes. Part time employees supported by parents were hired in 37.3$\%$ of conventional and 50$\%$ of commissary school foodservices. Voluntary workers were supplied for 64.9$\%$ of conventional and 52.4$\%$ of commissary school foodservices. Labor productivity was calculated from work schedule. Labor productivity(labor minutes per meal)was lowest in foodservices with 101-4-- meals(8.48 min)was lower than that of foodservices with above 401 meals ; no significant differences were found among 401-700(6.02 min), 701-1, 100(4.01 min), 1, 101-1, 500(3.41 min), and 1, 501-1, 900(3.15 min)meals in conventional foodservices. Labor minutes per meal of foodservices which served less than 400 meals(6.90 min) per day was significantly lower than those of foodservices which served 401-1, 900 meal(3.41-4.92 min) in commissary foodservices(p<0.05)

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근로자의 건강행위가 주관적 수면문제에 미치는 영향 (Effect of the Health Behaviors on Subjective Sleep Problems in an Employees)

  • 김채봉;고제석
    • 한국콘텐츠학회논문지
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    • 제15권6호
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    • pp.337-345
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    • 2015
  • 우리나라 근로자는 오랜 시간 노동을 하는 것으로 잘 알려져 있으며, 이로 인해 건강하지 않은 생활습관으로 변하고 있다. 본 연구의 목적은 근로자의 건강행위가 수면문제에 영향을 미치는 관련 요인을 파악하고자 하였다. 본 연구에서는 제3차 근로환경조사 자료를 활용하여 2011년 기준 임금근로자 34,788명을 대상으로 분석하였다. 분석결과 남성 근로자의 수면문제 경험은 2.5% 이었고 여성 근로자의 수면문제 경험은 2.3% 이었다. 직업적 특성을 보정한 후 회귀분석을 한 결과, 고혈압이 있는 근로자에서 2.26배, 비만 판정을 받은 근로자에서 2.21배, 우울증이 있는 근로자에서 26.82배 그리고 업무상 스트레스가 높은 근로자에서 2.02배로 수면 문제를 발생할 위험이 높았다. 따라서 수면 건강으로부터 취약한 근로자에 대해서는 다양한 건강관리 사업이 제공되어야 할 것이다.

정신장애인 정신재활시설의 직업재활서비스 활성화 방안 연구 -직업재활실무자의 초점집단인터뷰를 중심으로- (A Study on the Strategic Plans for Vocational Rehabilitation Services in Mental Rehabilitation Facilities: Based on the Focus Group Interview(FGI) of Vocational Rehabilitation Practitioners)

  • 최희철;배은미;신숙경;박동진
    • 디지털융복합연구
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    • 제18권10호
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    • pp.479-490
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    • 2020
  • 본 연구는 정신재활시설에서 진행하고 있는 정신장애인 직업재활서비스에 대해 정신재활시설의 직업재활 실무자들은 어떠한 인식을 갖고 있는지 살펴보고, 이를 토대로 정신장애인 직업재활서비스의 활성화 방안을 제시하고자 하였다. 정신재활시설에서 제공하는 직업재활서비스와 관련된 자료를 수집하였고, 직업재활을 담당하고 있는 실무자들을 대상으로 초점집단인터뷰(FGI)를 실시하고, 이 자료를 분석하여 결과를 도출하였다. 연구결과는 다음과 같다. 정신재활시설에서 직업재활서비스의 정체성을 찾도록 매뉴얼과 지침의 정비가 요구되었으며, 직업재활서비스에 참여하는 근로자에게 맞는 세부적인 기준이 필요한 것으로 나타났다. 또한 타 장애인과 동등하고, 정신장애인의 특성에 맞는 직업재활서비스의 운영을 기대하고 있었다. 이러한 연구결과를 토대로, 직업재활서비스의 구체적인 활성화 방안을 제시하였다.

최적 호흡 훈련기반 업무 스트레스 완화 시스템 (The Optimal respiration training based work-related stress relief system)

  • 이양우;황민철
    • 감성과학
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    • 제17권2호
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    • pp.85-90
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    • 2014
  • 본 연구에서는 업무스트레스 관리를 위해 호흡과 심장박동간의 상관관계를 이용한 최적 호흡법을 유도하고 반복 훈련을 통해 사용자의 건강을 자가 관리하는 시스템을 개발하였다. 일정한 호흡은 심장의 항상성을 유지할 수 있도록 도움을 준다. 심장의 항상성 유지를 통해 업무스트레스 자극으로 인한 심장 리듬의 변화를 빠르게 안정시킬 수 있다. 사람은 개인에 맞는 고유한 호흡리듬을 가지고 있기 때문에, 최적 호흡리듬을 반복적으로 훈련하는 것을 통해 심장의 항상성을 높일 수 있다. 본 시스템은 개인에 맞는 최적 호흡리듬을 찾아서 이를 반복적으로 훈련할 수 있는 시스템을 개발하였다. 그리고 업무스트레스가 높은 콜센터 직원들을 대상으로 검증실험을 실시하였다. 검증실험 결과 자신의 맞는 호흡주기를 사용하여 호흡을 하면 심장의 반응이 안정성을 보이고 부교감이 활성화 되는 것을 확인할 있었다. 개발한 시스템을 활용하면 감정노동자들 중에서 콜센터 상담 업무스트레스를 저감시킬 수 있을 뿐만 아니라, 이를 통한 업무효율증가와 개인의 건강관리에도 많은 도움을 줄 수 있을 것으로 예상된다.

사회보장제도(社會保障制度)로서의 한방의료보험(韓方醫療保險)과 산재보상(産災補償) (A Study on the Oriental Medical Insurance and the Industrial Accident Compensation in the Social Security System)

  • 윤영수
    • 대한예방한의학회지
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    • 제1권1호
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    • pp.137-148
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    • 1997
  • The Serial Securities and the Social Welfare, as the national policy aimed at securing generals' lives, are the policies or systems for the stabilization in lift; especially of law-incomers and workers, for which the povernment has to establish the Social Security System. No wonder the Social Insurance System is a part of the Social Security System and the most important. The Social Insurance System, along with Public Assistance, is underlying the Social Security System. Social Security System includes medical insurance, industrial accident Compensation insurance, national pention insurance and employment insurance. The study is on 'The Oriental Medical Insurance and the Industrial Accident Compensation in the Social Security System' . The rate of industrial accident in Korea marks the highest rank in the world. for laborer, industrial accident do not merely mean the loss of health but the question of the right to live in terms of their loss of opportunity of life. The industrial accident compensation system should be established as the es post facto remedy system to guarantee the injured worker and his/her family's life. The oriental medical insurance system which began to operate in 1987 in Korea is based on unionism and divided into 3 parts; one part for the worker, a second part for the community inhabitants, and a third part for the public service personnel and private school personnel. Today the medical problem must be the most important social assignment to be considered. The medical system of contemporary industrial society has began greatly stood out in relief as a part of social welfare not emphasized on gainings of physicians. Accordingly systematization of the oriental medical insurance was strongly Pursued and it was developed to to the extent of entire nation insurance. Though the history of it is very short, most of the people are getting benefit from the insurance system by the social security system method. This study develops the Oriental Medical Insurance, the Workmen's Accident Compensation Insurance, the Pension System in relation to the industrial accident compensation of Employees, along with the ideas and principles of social insurance.

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우리나라 치과 외래의료비 지출규모와 치과 외래의료비 지출에 미치는 요인 (Expenditure in ambulatory dental care and factors related to its spending)

  • 김혜성;김명기;신호성
    • 보건행정학회지
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    • 제22권2호
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    • pp.207-224
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    • 2012
  • This study estimates the total health expenditure of ambulatory dental care and explores the factors related to disbursements. The study used two waves of a 2008 Korea Health Panel (KHP) survey, of which each wave is composed of 7866 households and 24,659 persons. The KHP includes missing expanses of reimbursement data of the National Health Insurance (NHI), such as out-of-pocket, drugs, and private health insurance. The study estimates total monthly ambulatory dental expenditure and the sub-special categories of dental care. For influential factors analyses, the study exploits log-linear model with age, gender, education, job, equivalence income, the status of chronic diseases, means-tested benefit recipients, private insurance, and the composite deprivation index as independent variables. The total monthly outpatient health spending is estimated to be 102,468 won per household, and for dental, each household spends 31,115 won per month. Older age, means-test recipients, non-regular workers are more likely to spend less money on dental care, whereas private insurers, high income, and those who live in less deprived areas are more likely to spend more money for dental services. From the study we found that the KHP data are more suitable to estimate the total amount of health care markets, especially when the NHI coverage is low, such as for dental care in Korea.

Comparison of the Health Insurance Systems of South Korea and Peru

  • Kim, Yanghee;Tantalean-Del-Aguila, Martin;Dronina, Yuliya;Nam, Eun Woo
    • 보건행정학회지
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    • 제30권2호
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    • pp.253-262
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    • 2020
  • Background: The public health care system of a country is shaped and driven by its historical background as well as social, economic, and cultural structures. This study sheds light on the unique features, strengths, and weaknesses of the health insurance systems of South Korea (Korea) and Peru. Methods: The capacity mapping tool was used to explore the Korean and Peruvian population and geographical structures; health insurance laws, regulations, and policies; payment systems; eligibility and contribution collection; and long-term care insurance. Results: The study found that the Korean government took the lead in integrating multiple insurers into a single-payer system in an effort to reinforce and stabilize its health insurance system in 2000. Peru has been developed mixed model such based on taxes and contributions, to address a gap between different social classes. Peruvian government developed a two-axis system, one for low-income earners, financed by taxes, and another financed by contributions paid by workers and government officials in the formal sector. Peru has introduced many variations to its fee payment and insurer systems, target population, and coverage scope, and maintains its health insurance system accordingly to this day. Conclusion: The current study provides observation of the Health Insurance System in two different countries and helps to understand possible ways to improve the health insurance system in both countries. Based on this study, Peru will be able to see how its system differs from Korea's and benefit from the related policy implications.

OAI 기반 과학기술정보 수집 제공 시스템 (Harvest and Providing System based on OAI for Science Technology Information)

  • 윤준원
    • 정보관리연구
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    • 제38권1호
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    • pp.141-160
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    • 2007
  • 정보기술의 발달로 인터넷상에서 많은 다양한 콘텐트들이 생산,제공되고 있다.특히, 과학기술정보분야에 있어서 학술정보에 대한 연구자들의 의존도가 높아져감에 따라 디지털정보자원의 수집, 저장방법의 논의가 확대되어지고 있다. 오픈 액세스(Open Access)는 학술정보를 별도의 비용지불 없이 누구에게나 공개함으로써 활발한 학술활동을 유도하는 새로운 정보유통 패러다임으로서 기존 일부 출판사의 독점으로 고가에 유통되는 학술정보와는 반대되는 개념이다. OAI는 이런 오픈 액세스 자료를 체계적으로 수집하고 자동화하기 위한 시스템이다. 본 논문에서는OAI를 기반으로 한 과학기술정보 수집 및 제공 시스템인 stOAI를 구축하였다. 본 시스템은 해외학술자료들을 OAI 프로토콜을 통해 수집, 저장하여 yesKISTI(과학기술정보포털서비스)의 해외무료저널(OA)에서 무료로 제공한다. 또한 KISTI가 보유한 과학기술정보를 자동화 및 중앙집중화하여 외부기관에 표준적인 방식으로 제공하고 있다.