• 제목/요약/키워드: Service worker

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A Health Management Service with Beacon-Based Identification for Preventive Elderly Care

  • Li, Jian-Wei;Chang, Yi-Chun;Xu, Min-Xiong;Huang, De-Yao
    • Journal of Information Processing Systems
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    • 제16권3호
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    • pp.648-662
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    • 2020
  • Bluetooth low energy (BLE) beacon is an actively push-to-broadcast electronic signal and can be used for object identification. This paper uses such beacon-based identification and Internet of Things (IoT) technologies for the elder health management service system to simplify the user interfaces and steps for preventive elder care. In the proposed system, an elder's family member, caregiver, or medical worker can conveniently and quickly record daily health management information. Besides, through the statistics and analysis of the data on the back end of the system, it is helpful for the elderly to refer to the data of daily care management and future management trends. Similarly, it is also an essential reference data for system maintenance and the new preventive health care services development.

공항운영인력의 ASQ 서비스성과 공유에 대한 인식 및 귀인 연구 : 인천공항 아웃소싱직원을 중심으로 (A Study of Incheon Airport Employees' Perception and Attribution on ASQ Service Performances focusing on Outsource Workers)

  • 송정태;김기웅;최연철;박성식
    • 한국항공운항학회지
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    • 제24권1호
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    • pp.62-70
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    • 2016
  • Perception of outsource workers among Incheon Int'l airport employees was reviewed about the service performances of winning the ASQ awards in 11 consecutive years. 85% of Incheon airport operating authority(Incheon International Airport Corp.) and its outsource companies employees was composed of outsource workers. Thus, their thoughts might represent the overall perception of airport operating authority employees. The perception on the service performances of winning the ASQ awards was analyzed by researchers using attribution theory model. It is useful to apply attribution modeling in order to analyze the causal relationships among variables. Attribution is the process by which individuals explain the causes of behavior and events. Attribution theory is the study of models to explain those processes. According to empirical analysis, it was found outsource workers attributed the excellent service performance of Incheon airport to such an internal factor as service competence. However it was also implied they attributed to such external factors as the positive relationship and institutional support from airport and government authorities.

지역아동센터 종사자의 지역사회서비스 연계경험에 영향을 미치는 요인에 관한 연구 (Factors Associated with the Service Networking Experiences of Workers in Community Child Centers)

  • 김현주;현안나
    • 아동학회지
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    • 제32권5호
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    • pp.103-119
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    • 2011
  • This study examined the current status of the service networking experiences of workers in community child centers and the impact of various individual, organizational, and environmental factors on their service networking experiences. Structured questionnaires were mailed to the all community child centers in the Kyungnam area, and the data thus collected from 128 workers were used for the analysis. The findings indicated that most study participants did in fact possess service networking experience; however, the frequency was relatively low and the types of agencies in which this networking experienced was gained were somewhat limited. The results from the hierarchical multiple regression analysis revealed that being licensed social workers, the number of years in which a center had been operating, the numbers of workers and volunteers, the capacity of the centers, and workers' participation in work-related training were significantly associated with the frequency of worker's networking experiences. Based on the findings of this study, the implications for practice in promoting service networking among community child centers and other community resources were also discussed.

우리나라 도서관의 장애인서비스에 관한 분석 연구 (The Analysis Research about Library Service for the Disabled in Korea)

  • 장보성;서만덕;남영준
    • 한국비블리아학회지
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    • 제23권2호
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    • pp.87-107
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    • 2012
  • 이 연구는 우리나라 도서관 장애인서비스의 현재 수준을 알아보기 위하여 전국 공공도서관, 장애인도서관(점자 도서관)을 대상으로 현황을 조사 분석하였다. 설문조사는 공공도서관 768개관, 장애인도서관 36개관이며, 일반현황, 편의시설, 대체자료, 보조공학기기, 자료 및 정보서비스, 문화프로그램 6개 영역으로 구분하여 다양한 측면들을 조사 분석하였다. 분석 결과, 장애인서비스의 수준과 내용에서 도서관 운영주체, 내용적 측면, 지역에 따라 다양한 편차가 나타났다. 이 가운데 공공도서관 장애인자료실과 장애인코너에 전담직원이 있는 경우, 장애인 서비스의 질적 수준이 상대적으로 높은 것으로 나타났다.

실버서비스를 위한 전문인력개발 프로그램의 분석 (Analysis of Service Occupation Types and Training Programs of Services for the Aged in Busan)

  • 김정순;정인숙;김명수;김윤희
    • 지역사회간호학회지
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    • 제20권2호
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    • pp.152-160
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    • 2009
  • Purpose: The purpose of this study was to analyze service occupation types and to develop training programs for the aged. Methods: This study used descriptive study design. The research process consisted of three stages: first, identified the demand of service manpower for the aged; second, investigated present jobs and education programs in Korea and Japan; and last, developed service jobs and education programs for the aged. Results: Potential users considered "health management" to be the most important area. They thought "providing job" as second most important. According to the result of analyzing Korean policies, there were 9 service occupations in 5domains. So, we derived 10 occupations such as 'daily living manager', 'care manager', 'care worker', 'health manager', 'education specialist', 'leisure manager', 'good manager', 'housing manager', 'financial specialist' and 'retirement consultant' in 5domains as healthcare, leisure, goods, housing and finance. Finally, we developed their tailored training programs. Conclusion: According to this study, there should be various occupations qualified by the government, and training programs should be settled. And healthcare providers must included in developing standardized training programs.

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재가방문 요양보호사의 건강정보 이해력, 자기효능감이 서비스의 질에 미치는 영향 (The Effect of Health Literacy and Self-efficacy on the Quality of Care Service for Home Visitor Care Workers)

  • 고은정;김현경
    • 가정∙방문간호학회지
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    • 제28권3호
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    • pp.276-284
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    • 2021
  • Purpose: This descriptive research study aimed to identify the effect of the health literacy and self-efficacy on the quality of care service of home visitor care workers. Methods: The participants were 124 home visitor care workers who had worked for more than six months at one of the five home-based welfare centers located in D metropolitan city. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficients, and multiple linear regression analysis using the SPSS program. Results: The quality of care service differed significantly by age (F=-1.03, p<.001), career (F=5.09, p=.002), and education status (F=9.57, p<.001). A statistically significant positive relationship was observed between the quality of care service and self-efficacy (r=.63, p<.001). A total of 55.3% of the variance of quality of care service was explained by age and self-efficacy. Conclusion: Based on the results, it is necessary to develop and prepare programs that can increase the self-efficacy of home visitor care workers through a nursing approach to improve the quality of life of elderly.

스키리조트 종사자의 감정노동과 직무소진이 서비스 제공수준에 미치는 영향 (The effects of emotional labor and job burnout of the ski resort workers on service level)

  • 유원용
    • 디지털융복합연구
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    • 제14권2호
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    • pp.449-457
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    • 2016
  • 본 연구는 스키리조트 종사자가 지각하는 감정노동과 직무소진이 서비스 제공수준에 미치는 영향을 실증적으로 검증하는데 목적이 있다. 이를 위해 국내 스키리조트에 근무하는 종사자 215명을 대상으로 설문조사를 실시하였다. 감정노동은 표면행위와 내면행위의 2개 하위요인, 직무소진은 단일요인, 서비스 제공수준은 유형성, 응대성, 노력의지의 3개 하위요인으로 구성되었다. 또한 자료처리는 빈도분석, 확인적요인분석, 신뢰도분석, 상관관계분석, 회귀분석을 실시하여 다음과 같은 연구결론을 얻었다. 첫째, 스키리조트 종사자가 지각하는 감정노동 중 표면행위는 직무소진에 긍정적인 영향을 미치고, 내면행위는 직무소진에 부정적인 영향을 미친다. 둘째, 스키리조트 종사자가 지각하는 감정노동 중 표면행위는 서비스 제공수준의 유형성, 응대성에 긍정적인 영향을 미치며, 내면행위는 서비스 제공수준의 유형성, 응대성, 노력의지에 긍정적인 영향을 미친다. 셋째, 스키리조트 종사자가 지각하는 직무소진은 서비스 제공수준의 유형성, 응대성, 노력의지에 부정적인 영향을 미친다. 본 연구에서는 스키리조트와 같이 스포츠 서비스조직에 근무하는 종사자가 경험하는 감정노동과 결과 변수들간의 관계를 바탕으로 시사점과 제한점을 제시하였다.

합금철 제조공장 출탕 노동자의 유해인자 노출 (A Study on Exposure to Hazard Factors in Furnace Worker in Ferro-Alloy Manufacturer Factory)

  • 차원석;김부욱;최병순
    • 한국산업보건학회지
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    • 제27권4호
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    • pp.302-312
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    • 2017
  • Objectives: In this study, an evaluation of the working environment of furnace workers was performed and the work-relatedness of the occupational diseases were examined Methods: In this study, two electric furnaces at a single casting business site producing manganese-based iron alloy were selected, and occupational exposures to hazardous substances were evaluated for furnace workers and furnace worker assistants. Results: As a result, total dust concentration were $0.407{\sim}3.001mg/m^3$ and respirable dust concentration were $0.196{\sim}0.584mg/m^3$. The highest concentration of crystalline silica was $0.079mg/m^3$ In the case of Masato and Sosuckwhoi crystalline silica, they contained 90.85% and 4.17% respectively. Manganese concentration was the highest at a $0.205mg/m^3$ maximum. The average of black carbon is $11.56{\mu}g/m^3$ and the maximum concentration is $604.23{\mu}g/m^3$. PAHs concentration was the highest at a $78.301{\mu}g/m^3$ of naphthalene. The concentration of carbon monoxide was 18.82 ppm(total average 3.89 ppm) during pouring, and the maximum is 131 ppm. The formaldehyde concentration was 0.003 to 0.007 ppm. Conclusions: It seems that conditions in the past were worse, since casting has recently been performed only twice per day for about 20 minutes, reducing the amount of pouring, and local exhaust systems have been installed one-by-one. In addition, it was judged that the past exposure levels were higher considering the points measured on the back-side due to the risk of damage to the individual samples. It was found that operators could be exposed to high concentrations of crystalline silica, and that they were also exposed to high concentrations of metal(fume) and carbon monoxide during pouring. Therefore, there is a risk that occupational diseases such as lung cancer and COPD may occur with long-term work in such a process.

외식산업 비브랜드 종사원 직무만족에 관한 실증적 연구 (The Actual Study of Employes′ Job Satisfaction in the No brand Food Service Industry)

  • 한양옥
    • 한국조리학회지
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    • 제6권2호
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    • pp.175-197
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    • 2000
  • Eating out industry is typical human service industry to depend on human resources largely. Nevertheless, management of human resources in eating out industry is beneath notice. Degree of satisfaction at a duty of an employee must be grasped to offer good service to a customer. Human service of an employee is structural element of eating out industry and a direct instrument to make a profit Therefore, an offer of good service depends on a mental attitude of an employee though satisfaction at a duty. Therefore, this study investigates elements affecting satisfaction at a duty of an employee and presents actual remedies to a chive purposes of study with importance. To accomplish this duties, this study does theoretical studies on satisfaction at a duty and literature studies on general features of eating out industry. And, on the basis of it, this study does actual studies on satisfaction at a duty of an employee in small-scale eating out industry Therefore, to disperse burdensome amount of business due to human structure that do not differentiate between operation and cooking to operate organization that employee works by turns and rest, and to use well trained part-time worker will contribute to reduction of labor cost and promotion of morale of current employee.

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사회복지시설에 종사하는 일부 재활전문가들의 방문재활에 대한 필요성 조사 (A Study on the Necessity of Home Visit Rehabilitation Therapy by Rehabilitation Professionals Working at Social Welfare Facilities)

  • 이정한;김계엽;김은정
    • The Journal of Korean Physical Therapy
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    • 제22권5호
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    • pp.95-102
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    • 2010
  • Purpose: The purpose of this study was to analyze the necessity of home visit rehabilitation therapy by rehabilitation professionals working at social welfare facilities. Methods: The subjects of this study were 227 rehabilitation professionals (social worker, nurse, physical therapist, occupational therapist, speech-language therapist, special education teacher, and staff of institutions for the disabled who were working at community rehabilitation centers. The data were collected over 65 days (2008. 09. 10~11. 14). The results were analysed statistically by the Chi-square test. Results: The results are as follows: Long-term care service was established in Korea by the Ministry of Health in July, 2008. But there are limits to their being able to provide various rehabilitation services for chronic patients and old people. According to a recent survey, almost all rehabilitation professionals (N=227) stated that home visit rehabilitation therapy is necessary. Conclusion: In Korea, the long-term care service has a nursing service and a service supporting physical activities of daily living, but not physical therapy. So, home visit rehabilitation services should include physical therapy, rehabilitation exercise, and pain management.