• Journal of the Ergonomics Society of Korea
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• v.31 no.1
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• pp.7-13
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• 2012

Objective: This paper discussed the characteristics of service design process by comparing with product design process. Background: Service design has different design outcomes, project participants, and design constraints than product design. Method: The comparison took two perspectives: one was shorter-term, design process of a service, and the other was longer-term, process of service development. Results: It was discussed that service design process is similar in overall, but has four differences. First, the role of design is required earlier and longer in the process, which means service designers need to participate from the begging of the project to service operation. Thus service designers are required to have holistic viewpoint of the project. Second, service design requires many design expertise thus collaboration needs to be well defined and managed throughout the process. Third, since service provider has limited resources, regulations, and market competition, some service features cannot be provided. Service designers are required to know both customers' needs and functional constraints. Last, service design is highly coupled with service operation. Designing and providing service happens at the same time and evolves over time. Conclusion: Consequently it was asserted that the role of designers in service design is essential for success. In specific, the role of service design architect, who manages design process and design outcomes, is a new and important role in service design project.

• Korean Management Science Review
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• v.22 no.1
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• pp.179-197
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• 2005

This study examines market acceptance for DMB service, one of the touted new business models in Korea's next-generation mobile communications service market, using adoption end diffusion of innovation as the theoretical framework. Market acceptance for DMB service was assessed by predicting the demand for the service using the Bass model, and the demand variability over time was then analyzed by integrating the innovation adoption model proposed by Rogers (2003). In our estimation of the Bass model, we derived the coefficient of innovation and coefficient of imitation, using actual diffusion data from the mobile telephone service market. The maximum number of subscribers was estimated based on the result of a survey on satellite DMB service. Furthermore, to test the difference in diffusion pattern between mobile phone service and satellite DMB service, we reorganized the demand data along the diffusion timeline according to Rogers' innovation adoption model, using the responses by survey subjects concerning their respective projected time of adoption. The comparison of the two demand prediction models revealed that diffusion for both took place forming a classical S-curve. Concerning variability in demand for DMB service, our findings, much in agreement with Rogers' view, indicated that demand was highly variable over time and depending on the adopter group. In distinguishing adopters into different groups by time of adoption of innovation, we found that income and lifestyle (opinion leadership, novelty seeking tendency and independent decision-making) were variables with measurable impact. Among the managerial variables, price of reception device, contents type, subscription fees were the variables resulting in statistically significant differences. This study, as an attempt to measure the market acceptance for satellite DMB service, a leading next-generation mobile communications service product, stands out from related studies in that it estimates the nature and level of acceptance for specific customer categories, using theories of innovation adoption and diffusion and based on the result of a survey conducted through one-to-one interviews. The authors of this paper believe that the theoretical framework elaborated in this study and its findings can be fruitfully reused in future attempts to predict demand for new mobile communications service products.

• The KIPS Transactions:PartC
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• v.10C no.1
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• pp.61-70
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• 2003

I-Business providers and customers have chosen the service availability as the most important technical parameter which should be included in their SLA to succeed in their business. This means that web Service availability management is crucial to the web-based service providers. Application availability is originally defined as a measure of the fraction of time during a defined period when the service provided is deemed to be better than user expectation of service performance. But, because most web service availability measurement tools simply monitor disconnected state, they do not satisfy user's expectation of extended availability concept. In this paper, We propose the web service availability measurement method which supports extended availability concept. It takes account of performance degradation of web service based on response time, and determines what is the cause of unavailability of the service. We developed a measurement tool, WebSerAvail.

• Journal of the Korean Recycled Construction Resources Institute
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• v.4 no.3
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• pp.259-268
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• 2016

The service life evaluation in RC(Reinforced Concrete) structure exposed to chloride attack can be classified into deterministic and probabilistic method, and it significantly varies with design parameters. The present work derives PDF (Probability of Durability Failure) and the related service life considering time-dependent diffusion coefficient and internal parameters such as reference diffusion coefficient, critical chloride content, and time-exponent. When critical chloride content increases to 133.3%, the changing ratios of service life are 134.0~145.4% for deterministic method and 149.2%~152.5% for probabilistic method, respectively. In the case of increasing time-exponent to 200%, they increase to 323.8% for deterministic method and 346.0% for probabilistic method. Through adopting time-diffusion coefficient for probabilistic method, reasonable service life evaluation can be achieved, and it is also verified that increasing time-exponent through mineral admixture is very effective to extension of service life in RC structure.

• Culinary science and hospitality research
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• v.3
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• pp.23-40
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• 1997

This study has been made on the basis of the theoretical model of Beeker's time allocation concerning housewives' advance into society-- a primary cause for enlargint the scope of our food service market and developing the food service industry as a whole. The primary purpose of this study is to clarify the close relationship between housewives' activities in the course of allocating their time and the demand for the food service through Beeker's theory of“Total income and Total price”, analyzing the information obtained through the questionaires sent to the housewives in metropolitan areas. The result of the questionaires shows that the demand of food service is closely related to women's market activities. Yet it has become clear that the demand for food service correlates with housewives' allocation of time in terms of sharing profits. As a result, it is true that the increase in housewives' income per hour has brought about the increase of the term of employment and the decrease in their cooking time, thus greatly increasing the opportunities to dine out. In order words, the increase of housewives' income and the decrease in their cooking time have come to make a great contribution to shortening the time needed to take care of family matters while increasing the demand for eating out, or food service. And it is also clear that the common practice to dine out is derived from the reduction in our domestic duties, indicating the choice of social division of labour, but is needs to be noted that the gradual increase in women's income is sure to have exerted a considerable influence on this practice of eating out.

• Journal of KIISE:Computer Systems and Theory
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• v.26 no.10
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• pp.1248-1257
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• 1999

MDDS는 디스크 시스템의 성능을 향상시키기 위해 하이퍼큐브의 각 노드에 디스크 블록들을 분산 저장하며, 인접한 노드에서 분산 저장하고 있는 디스크 블록을 중복 저장하고 있는 디스크 시스템이다. 본 논문에서는 디스크 서비스 시간을 분석하기 위한 선행 연구로서 소스 노드에서 생성된 디스크 서비스 요구 메시지가 디스크 서비스를 제공하는 목적 노드에 수신될 때까지의 시간인 전송 시간을 분석한다. 이러한 메시지의 전송 시간을 분석하기 위해 이 메시지가 링크를 통해 전송되지 못하고 대기할 확률인 전송 대기 확률을 분석한다. 이들 메시지의 전송 대기 확률을 분석하기 위해 메시지가 각 링크에서 전송되지 못하고 대기해야 하는 시간인 전송 대기 시간을 분석한다. 또 디스크 서비스 요구 메시지의 전송을 위해 링크가 사용되는 비를 분석하며, 메시지의 전송 대기 확률, 전송 대기 시간, 메시지 전송을 위해 링크가 사용될 비를 이용하여 디스크 서비스 요구 메시지의 전송 시간을 분석한다. Abstract Mirrored Declustering Disk System(MDDS) is the disk system to enhance the performance of disk system for hypercube. In MDDS, each node stores the disk blocks using the declustering technique. And the node also duplicates the disk blocks stored in neighboring nodes. In this paper, as the leading research for analyzing the disk service time, we analyze the transmission time of the disk service request message from the source node to the destination node. To analyze the transmission time of disk service request message, we analyze the probability of blocking the message related to the disk service request. For the analysis of the blocking probability, we analyze the blocking time at the link. We also analyze the rate at which the transmission link is used for transferring the disk service requests. And we analyze the transmission time of disk service request message by using the blocking probability, the blocking time, and the usage rate of link for transmitting the message.

• Journal of Korea Multimedia Society
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• v.20 no.8
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• pp.1379-1386
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• 2017

As the Internet of Things evolves, various IoT services are provided. IFTTT is an abbreviation for If This Then That and refers to a service that links different web-based services. This paper proposes a system that generates and manages rules that combine the possibility of IFTTT service and the real-time event processing according to the concept of IoT service. Conventional database-based data processing methods are burdened to process a lot of data of IoT devices coming in real-time. The IoT device's data can be classified into formal data such as the amount of power, temperature value and position information, and informal data such as video or image data. Thus, this system classifies the data stream of IoT devices coming in real-time using the CEP engine Esper into a file signature table, classifies the formal/informal data, and shows the condition of the device data defined by the user and the service to be provided by applying the service.

• The Journal of the Korea Contents Association
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• v.5 no.3
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• pp.201-208
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• 2005

To guarantee the quality of service for user request, we should consider various kinds of things. The important thing of QoS is that response time of service is transparently suggested 'to network users. We can know the response time of service using the information of network latency, system latency, and software component latency, In this paper, we carried out the modeling of network latency and analyzed the effects of packets loss to the network latency, Also, we showed the effectiveness of modeling using the NS-2. This research can help to provide the effective methods in case of SLA(Service Level Agreement) agreement between service provider and user.

• Journal of the Korean Society for information Management
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• v.22 no.1 s.55
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• pp.249-265
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• 2005

This paper outlines the concept of real time reference service(RTRS). Then, it analyzes real time reference service in the 13 libraries for effective reference service. As a result, the most used software was AOL instant Messenger, followed by Conference Room from WebMaster, and LivePerson. Hours of service was generally same as reference desk hours. The users were Students. faculty, staff, and alumni, This study also demonstrated how the RTRS in LC works. The results showed that real time reference was able to response to patrons quickly for reference questions with interactive method.

• Journal of Digital Convergence
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• v.21 no.1
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• pp.1-7
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• 2023

This study exploratoryly examines the effect of time poverty experienced by tourists on the quality of tourism due to the recent rapid change in the tourism service system. Due to various reasons, the process of consuming considerable time and energy of the mind along with anxiety, tension, and anxiety caused by the sense of time poverty experienced by tourists occurs. As a result, time poverty comes and the quality of tourism decreases. On the other hand, the factor of trust in the change of the tourism service system is also an important axis for satisfaction, but if a problem occurs in efficiency related to time, satisfaction with the tourism service may decrease. From this point of view, this study conducted a literature review focusing on the fact that time poverty due to changes in the tourism service system reduces the satisfaction of tourists and even affects the quality of tourism. Through this, various implications were provided for the government's policy to support workers' leave.