• Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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• v.16 no.6
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• pp.109-118
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• 2002

As Information society has expanded in large scale. In order to improve the reliability and Qos(Quality of service), domestic IDC(Internet Data Center) has adopted or will adopt the SLAs(Service Level Agreements). The power quality of internet hosting server unit, power system and UPS is very important for better internet service. Therefore, the higher reliability or power system is imperative for satisfying SLAs. This paper presents the status measurement of domestic IDCs harmonics and illustrates the reduction effect of harmonics through the multi-phase.

• KIPS Transactions on Software and Data Engineering
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• v.9 no.11
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• pp.332-338
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• 2020

The blockchain contains potential to contribute for the development of education, teaching and learning as it provides the basic technologies which can handle the data transparently and stably in reliability. Especially, blockchain technology can guarantee the transparency, stability and reliability on the data especially in managing longitudinal education data. This study designed the Badgechain service platform combining badges and blockchains. This service consists of Badgechain solution, Moodle LMS linked to Badgechain added with Badgechain service as a learning activity, and Badgechain Wallet site where badges issued by various agencies can be viewed and managed. This study was performed as a basic study on educational use of blockchain.

• The Korean Journal of Health Service Management
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• v.13 no.2
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• pp.15-25
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• 2019

Objectives: Guardians of patients have a great deal of influence on decision-making in the course of care in Korea. The purpose of this study was to explore the effect of nursing service satisfaction on hospital re-use intention in the guardians of patients admitted to comprehensive nursing care units. Methods: The survey was conducted on 151 guardians of patients hospitalized in comprehensive nursing care units of two general hospitals for four months beginning in September 2017. The data were analyzed with descriptive statistics, t-tests, Pearson's correlation coefficient, and multiple regression analyses using SPSS/Win 21 software. Results: Nineteen percent of variance in hospital re-use intention was accounted for by reliability (t=3.31, p=.001), empathy (t=2.49, p=.014), and recommendations from others (t=2.49, p=.014). The explanatory power was significant (F=13.06, p<.001). Conclusions: To promote hospital reuse, nurses need to improve the quality of their nursing services. Emphasis should be on reliability and empathy among nursing service components. It is also necessary to consider ways to encourage guardians who used hospitals to recommend them to their acquaintances.

• Journal of Distribution Science
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• v.20 no.8
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• pp.69-79
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• 2022

Purpose: In the context of the emergence of industry 4.0, using mobile phones as a modern distribution channel to execute financial services is a significant solution for commercial banks' retail services and a gateway to promote financial inclusion and market development. Despite that service quality and customer satisfaction are two diverse notions and closely related to each other in the service sector, there is hardly a research which empirically examines the impacts of each dimensions of mobile banking service quality and customer satisfaction. Research design, data and methodology: This study first employs in-depth interview to explore various aspects of mobile banking service quality dimensions, including empathy, responsiveness, tangibility, assurance, and reliability that serves to develop measurement scales and hypothesis development. A quantitative survey is followed to collect data from 265 Vietnamese bank customers to empirically test the conceptual model. Resutls: Our findings indicate that more human-related factors including empathy, assurance, and responsiveness show the strongest impacts on customer satisfaction with mobile banking service while tangibility and reliability, as technical aspects, are less influential factors. Conclusions: Finally, some crucial implications are drawn for the banks to manage consumer behavior in mobile banking.

• The Korean Journal of Health Service Management
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• v.11 no.3
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• pp.91-104
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• 2017

Objectives : This study was a methodological study to verify the validity and reliability of the translated and modified Older Patients in Acute Care Survey-US (OPACS) tool, which was originally developed by Dikken and his colleagues. Methods : The OPACS was translated into Korean, and the content validity, composition validity, and reliability were verified using 348 nurses working for hospitals with over 200 beds and located in C city, B city, and K province. Results : The analysis showed that the Korean version of the OPACS had of eleven questions in the practice experience section and twelve in the general opinion section for older patients in the acute phase. Cronbach's ${\alpha}s$ were 0.84 for practice experience and 0.81 for general opinion. Conclusions : The study showed that the OPACS could measure the practice and opinion of Korean nurses who cared for elderly patients in the acute phase. The significance of the study was that it provided baseline data information regarding the performance and opinion of these nurses for nursing managers to improve the nursing environment.

• THE INTERNATIONAL COMMERCE & LAW REVIEW
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• v.30
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• pp.3-26
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• 2006

Supply chain is viewed as a number of organizations(at least three) working cooperatively with at least some shared objectives. The concept of supply chain management represents the most advanced state in the evolutionary development of purchasing, procurement and other supply chain activities. This study aims to analyze and develop a measurement instrument for supply chain performance in international logistics. A measurement instrument for supply chain performance in international logistics are developed by Lai et al(2002). Supply chain reliability, customer service and cost are constructed reflecting service effectiveness and operations efficiency between shipper, forwarder and liner. The results of this study are as follow. We firstly tested the measurement properties of the sub-dimension of the supply chain performance construct using reliability test and confirmatory factor analysis follow by exploratory factor analysis. For each of the factor, reliability and validity are achieved because of the significant loading of the measurement items on their latent factors. Further research perform the analysis of variance by multi respondents within each firm and across partner firms in the supply chain. The result of analysis present the difference with shipper, forwarder and liner in statistics.

• The Journal of Industrial Distribution & Business
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• v.10 no.8
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• pp.7-15
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• 2019

Purpose - This study aims to examine the influence of social network service (SNS) on the brand image of infant food products; highlight the effects of brand image on the purchasing and word-of-mouth intention; and explore the effects of the purchasing intention on the word-of-mouth intention. Research design, data, and methodology - Based on previous studies, it was found that the fundamental SNS characteristics for infant food products are reliability, interactivity, and informative. Using AMOS 22.0 and structural equation modeling (SEM), 288 questionnaires were surveyed as a statistical method for examining the proposed hypotheses. Results - The analysis shows that reliability and informative have significant impacts on brand image, whereas interactivity does not. Again, the effect of brand image of infant food products on the purchase and word-of-mouth intention is statistically significant. However, the results differ across the "working housewife" and the "full-time housewife" groups. The connection between reliability and brand image was found to be statistically significant in this study. Conclusions - This study analyzes the effects of SNS characteristics on the brand image of infant food products and the effect of the brand image on purchase and word-of-mouth intentions, and provides practical implications for the same.

• The Mathematical Education
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• v.57 no.1
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• pp.55-74
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• 2018

The purpose of this study is first to examine the relative influence of each error source and to investigate the optimal measurement conditions to ensure satisfactory multiple reliability coefficients based on the teaching aptitude and personality test for pre-service teachers. Participants were 33 students enrolled in mathematics education in a graduate school of education located in the Seoul metropolitan area from 2013 to 2017. The main results were as follows. First, the estimated variance due to residual was highest, followed by nesting of items within domains, graduate students, interactions of graduate students with domains, and domains. Second, total 96 items, with 12 domains containing 8 items in each domain, with cut score of 598, and original 210 items, with 14 domains containing 15 items in each domain, with cut scores of 615 or 716 were optimal measurement conditions to reach acceptable reliability levels based on the joint consideration of dependability coefficients, cut score dependability coefficients, adjusted dependability coefficients, and standard errors of measurement. Third, larger deviations between the arithmetic mean and the cut score indicated higher reliability coefficients of the test results. Finally, this study suggests ways for practitioners to consider how to apply generalizability theory for criterion-referenced tests and how to develop future research based on limitations.

• The Korean Journal of Health Service Management
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• v.13 no.4
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• pp.253-263
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• 2019

Objectives: This study evaluated the perception on importance of interprofessional core competencies (PI-ICCP) scale. Methods: Data were collected from 353 college students of health. Content validity was tested using the content validity index for individual items(I-CVI) and for scale(S-CVI). Criterion validity was tested using the professional competencies scale developed by Choi. Reliability was evaluated using Cronbach's coefficient alpha. The goodness-of-fit of the construct validity was determined through exploratory and confirmatory factor analyses. Results: The I-CVI of each item was .8 or higher for all items, and the S-CVI was .98. The reliability of the PI-IPCC was Cronbach's α=.98. The goodness-of-fit indices of the model were χ2=1811.54(p<.001), the comparative fit index (CFI)=.91, and root mean square error of approximation (RMSEA)=.08, which satisfied the criteria. Conclusions: The construct and criterion-related validity of the perception for PI-ICCP scale were a good fit, so the instrument is appropriate for measuring perception on importance of interprofessional core competencies. Further research will be required using this instrument to investigate perception of interprofessional core competencies of health professionals.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.30 no.3
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• pp.65-75
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• 2022

This study tried to confirm whether the public's negative emotions such as fear and anxiety about corona virus infection caused by the spatial nature of the aircraft were alleviated due to factors of in-flight services focusing on hygiene and quarantine and further had a positive effect on the formation of Rapport between cabin crews and passengers. We also investigated the impact on passengers' perceptions such as Reliability and Safety which can be viewed as a new measure and standard of customer satisfaction in the Pandemic era through Rapport. A survey was conducted online in December 2021 for passengers with experience in boarding aircraft after the COVID-19 outbreak, and a total of 211 responses were used for analysis. As a result of the analysis of the data, it was confirmed that aircraft in-flight service had a positive (+) effect on Rapport, and Rapport between passengers and cabin crews had a positive (+) effect on passenger Reliability and Safety.