• Title/Summary/Keyword: Service providing system

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IECS: an Integrated E-Community System for Management, Decision and Service

  • Bo, Yu;Wang, Hongding;Peng, Zhang;Tong, Yunhai;Tang, Shiwei;Yang, Dongqing
    • 한국디지털정책학회:학술대회논문집
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    • 2004.11a
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    • pp.375-387
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    • 2004
  • The paper presents an Integrated E-Community System (IECS) for management, decision and service, designed for the e-government project of Haishu District of Ningbo, Zhejiang, China. The project need is to promote the integration of management information and service information of communities, providing a unified platform on which different departments of the district government can share and exchange community information, government officers can analyze information and make decisions, and the outside users can access and request services. To meet the project need, the IECS consists of five parts: 1) The Central DataBase (CDB) that stores all information related with management, decision and service of communities: 2) Information Extracting Subsystem (IES) that provides functions of extracting data from data sources, transforming and loading them into the CDB for system administrators; 3) Information Management Subsystem (IMS) that provides functions of querying and sharing of information for government users, and functions of information maintenance, rights and log management for system administrators: 4) Intelligent Analysis Subsystem (IAS) that provides functions of extracting analysis related data from the CDB and loading them into the DW, and functions of multi-dimensional analysis and decision-making based on the DW and OLAP for government users; 5) Information Service Website (ISW) that provides functions of promulgating and collecting of information for government users and system administrators, and functions of browsing, querying and requesting of service information for outside users. The IECS supports management, decision and service of a government based on a unified data platform--the CDB, and ensures data security by providing different workplaces and rights for different users. In the real application, the system works well.

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A Study on the Time Delay Characteristics of Traffic Signal Phase and Timing Information Providing System (신호현시 정보 제공 시스템의 시간 지연특성 연구)

  • Bae, Jeong Kyu;Seo, Kyung Duk;Seo, Woo Chang;Seo, Dae Wha
    • Journal of Auto-vehicle Safety Association
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    • v.14 no.3
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    • pp.48-59
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    • 2022
  • A V2X system can be a candidate as a means to increase the stability of autonomous vehicles. In particular, in order to implement a Level 4 or higher autonomous driving system, the application of the V2X system is essential. Wireless communication technologies applicable to the V2X system include WAVE and C-V2X. Currently, the V2X service most used by autonomous driving systems is a service that provides signal phase and timing information and since real-time characteristic is a very important, verification of this service must be done. In this paper, we measured the time delay characteristics for providing signal phase and timing information using WAVE and LTE communication, and proposed a TOD-based signal phase and timing information generation method without using V2X communication system. To analyze the time delay characteristics, RTT (Round Trip Time) was measured as a result of the measurement. Average RTT using WAVE communication was 5.84ms and was 104.15ms with LTE communication. As a result of measuring the error between the signal phase and timing information generated based on TOD and the actual traffic light state, it was measured to be -0.284~3.784sec.

Development of User Oriented Geographic Information Retrieval Service Module Based on Personalized Service (개인화 서비스 기반 사용자 지향형 지리정보 검색 서비스 모듈 개발)

  • Lee, Seok-Cheol;Kim, Chang-Soo
    • Journal of the Korean Association of Geographic Information Studies
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    • v.14 no.1
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    • pp.49-58
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    • 2011
  • Recently, GIS(Geographic Information System) has been developed to personalized service for providing the specialized services that is aimed to personal user based on mobile communication. The existing GIS system provides comprehensive and simple information but GIS System for personalized service must provide the adjustive information through the personal interest profile based on POI(PoInt of Interest). This paper describes the intelligent retrieval geographical information service module for providing personal oriented geographic information service. Our proposal model consists of user preference profile, acquisition of POI through hybrid network (Wireless LAN, CDMA), service platform and implementation of prototype system. Implementation model can apply to the life information service like restaurant, oil station, convenient store and etc.

The Implementation of Context-based Multi-agent Education Supporting System in Ubiquitous Computing Environments (유비쿼터스 컴퓨팅 환경에서 상황기반 멀티에이전트 교육지원 시스템의 구현)

  • Jeong, Chang Won;Joo, Su Chong
    • KIPS Transactions on Computer and Communication Systems
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    • v.4 no.4
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    • pp.117-124
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    • 2015
  • As recent developing computing environments, service is provided without time or place's limitation, and it is constituted dynamically. Above all, in terms of education supporting system, there is need to conceive user's information and provide optimal service as to right with applying context awareness under Ubiquitous computing environment. It should have groundwork based on user location and time. It is requires service providing based on user location under the condition of class to offer appropriate service with the context. In addition, context information providing technology is needed to offer right education support service in the class, where are different context information. Hence, in this research it is suggested education supporting system to provide context-based for instructor. The framework of this system has a foundation within previous work about Multi-agent based Distributed Framework. To examine implementation of context-based education supporting system in Ubiquitous computing environments suggested by this report, arranging system can fit information relates to instructor's location for service applying in the class.

The Relationships between Control Systems, Reactions, and Performances of Customer-Contact Service Employees (서비스 판매요원의 통제, 반응 그리고 성과의 관계)

  • 김효순
    • The Journal of Information Technology
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    • v.2 no.2
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    • pp.69-88
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    • 1999
  • Only service organizations providing service quality above customers' anticipations have survived and developed in hyper competitive environment. These organizations are more dependent on their customer-contact service employees than those providing tangible products, because of the characteristics of service, intangibility, inseparability, heterogeneity, and perishability. But few researches focused on the efficient managements or controls of service organizations in this context. Therefore, author aimed at understanding of the determinants of service organizations' control system(i.e., characteristics of service), service employees' reaction on control types(i.e., service employees' role stress), and their performance(perceived service quality by customers). First the concepts of service quality and control systems are described. Specially, author explained the differences between service quality and service satisfaction or service attitude, and the control system types and their fundamental ideologies. Second, some propositions are provided according to integrated framework developed in this paper: (1)control types according to the characteristics of service, (2)influences of control systems on employees' reactions and (3)perceives service quality by the customers, and (4)relationships between the reactions and the service quality. This paper concludes with a summary, a discussion of theoretical and managerial implications, and several suggestions for future directions.

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The Construct of Service Error Matrix for the Effective Service Fail-Safe : Focusing Y Hotel in Daejeon (효과적인 서비스실패방지를 위한 서비스오류 매트릭스의 구성 : 대전지역 Y 호텔의 사례를 중심으로)

  • Oh, Se-Gu;Kim, Sun-Hyo
    • Journal of the Korean Operations Research and Management Science Society
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    • v.36 no.4
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    • pp.29-41
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    • 2011
  • As industires are evolving into a more advanced type industrial system, service economy has been more emphasized. But with the expansion of the service economy, the failure of the service has also increased. Customers flee caused by the service failure leads to from simple problems like financial loss to serious problems like damaging corporate image. Therefore, if possible, the system providing defect-free service should be established. If this is not possible, preventive measures should be taken in order to minimize the failure. The study as a tool to prevent service failure presents the concepts "service error matrix." And to confirm whether this idea is practical or not, this study investigated the hotel, one of the leading service industries, about actually occurring service failure and applied to service error matrix suggested in this study. Finally service blueprint and Poka-yoke are completed in order to reduce service failure of Y hotel which was the object of the interview for this study.

A Design of the Optical Fiber Subscriber Receiving System for the Wide-band Home Network Service (광대역 홈 네트워크 서비스를 위한 광 가입자 수신 시스템 설계)

  • Song, Hong-Jong
    • Journal of The Institute of Information and Telecommunication Facilities Engineering
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    • v.8 no.4
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    • pp.182-194
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    • 2009
  • The optical fiber subscriber receive communication system is multimedia home network core technology because it is providing the high-level data quality and service. Therefore, it is required to analyze and research this communication system. This paper presents the theoretical background of the optical fiber subscriber receive system for the purpose of understanding the optical communication system principle, and then explain the flow of signal process of each block divided for ASIC implementation.

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A Study on the Satisfaction in the Startbiz System (재택창업시스템의 만족도에 관한 연구)

  • Oh, Ji-Won;Yoon, Jong-Ho;Kim, Gwi-Gon
    • Journal of Digital Convergence
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    • v.11 no.7
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    • pp.9-18
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    • 2013
  • In this paper, we investigated the satisfaction of incorporation founder through the Startbiz System. We also expected that the research results contribute to draw the development plan of Startbiz System afterward. The satisfaction in the Startbiz System was investigated in four dimensions such as the company establishing service, the website quality, the business promotion environment of the associated organizations, and providing information. The satisfaction appeared for the order of the company establishing service, providing information, the website quality, and the business promotion environment of the associated organizations. It's necessary to improve of the business promotion environment of the associated organizations for activating an incorporation utilizing the Startbiz System.

A Study on Development of the Information Service System of Integrated Seakeeping Performance for Seagoing Vessels -Real Time Seakeeping Evaluation in Irregular Waves- (선박의 종합내항성능 평가정보제공시스템 개발에 관한 연구 -불규칙파중에서의 실시간 내항성능 평가-)

  • Kim, Soon-Kap;Lee, Choong-Ro;Kong, Gil-Young
    • Journal of the Korean Institute of Navigation
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    • v.25 no.3
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    • pp.247-256
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    • 2001
  • This study aims to develop the information service system of integrated seakeeping performance for seagoing vessels. It has been successful in developing the intended system which has made possible to provide the following functions and capabilities. o immediate computation of the dynamic motions of a ship against the present and future weather conditions; o evaluation of the integrated seakeeping performance of a ship on a real time basis and providing the navigators with the seakeeping informations on the spot enabling them to take the most appropriate countermeasures; and o supporting the navigators in the selection of a safe sailing route by providing the integrate seakeeping performance.

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Design of Synchronization and T-STD Model for 3DTV Service over Hybrid Networks

  • Yun, Kugjin;Cheong, Won-Sik;Lee, Gwangsoon;Li, Xiaorui;Kim, Kyuheon
    • ETRI Journal
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    • v.38 no.5
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    • pp.838-846
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    • 2016
  • The objective of digital broadcasting has evolved from providing a plain video service to offering a realistic visual experience. Technologies such as 3DTV and UHDTV have been suggested to achieve this new objective by providing an immersive and stereoscopic visual experience. However, owing to the high bandwidth requirements of such services, the broadcasting industry has faced a challenge to find a new transport mechanism for overcoming the bandwidth limitation. The standardization organizations, the Advanced Television Systems Committee, Digital Video Broadcasting, and Telecommunications Technology Association, have been working on the integration of broadcasting and a broadband network (IP) to resolve the bandwidth issue of realistic video services. This paper introduces a frame-level timeline synchronization and transport system target decoder model for providing a stable 3DTV service over a hybrid network. The experimental results indicate that the proposed technologies can be successfully adopted as a reference model in a broadcast-broadband hybrid 3DTV service and other IP-associated hybrid broadcasting services.