• 제목/요약/키워드: Service providing system

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패션 산업의 SCM 활동수준과 물류성과에 관한 연구 - 어패럴업체의 공급 사슬을 중심으로- (A Study on the Activities and Logistics Performance of SCM in Fashion Industry - Focused on the Supply Chain of Apparel Companies -)

  • 홍인숙;김문숙
    • 복식문화연구
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    • 제12권4호
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    • pp.547-565
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    • 2004
  • The purpose of this study was to evaluate the level of SCM activities and the logistics performance by SCM of the three company types in fashion industry· fabric suppliers, apparel manufacturers, and retailers. The level of SCM activities was estimated through the examination of seven factors: commitment and leadership of a top management, flexibility of management, understanding of demand characteristics, integrated management organization, information system, cooperative partnership and communication and exchange of opinion. The logistics performance was measured by improvement in customer service(on time delivery ratio of products, returning rate, treat ratio for A/S, order fill rate, substitute providing capability for being out of stock) and delivery cost reduction. Through questionnaire survey, a total of 214 data for 108 companies of three company types were collected: 46 for 40 fabric suppliers, 123 for 64 apparel manufacturers and 45 for 4 retailers. The analysis of SCM activity levels showed that fabric suppliers had higher degrees in the factor of understanding of demand characteristics, and apparel manufacturers had higher degrees in the factor of information systems. For retailers, the factor of communication and exchange of opinion represented higher degrees. The study on relationship between the SCM activity levels and logistics performance showed that the SCM activity factor of understanding of demand characteristics greatly improved a substitute providing capability for being out of stock in fabric suppliers, and information system improved a substitute providing capability for being out of stock, on time delivery ratio of products and order fill rate in apparel manufacturers. In retailers, the SCM activity factor of understanding of demand characteristics decreased returning rate highly and improved on time delivery ratio of products. The study results showed that SCM activities in fashion industry brought more improvement in customer service levels rather than in delivery cost reduction.

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The Impact of COVID-19 on Healthcare Services in Bangladesh: A Qualitative Study on Healthcare Providers' Perspectives

  • Sharmin Parveen;Md. Shahriar Mahbub;Nasreen Nahar;K. A. M. Morshed;Nourin Rahman;Ezzat Tanzila Evana;Nazia Islam;Abu Said Md. Juel Miah
    • Journal of Preventive Medicine and Public Health
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    • 제57권4호
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    • pp.356-369
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    • 2024
  • Objectives: The objective of this study was to explore healthcare providers' experiences in managing the coronavirus disease 2019 (COVID-19) pandemic and its impact on healthcare services. Methods: A qualitative study was conducted with 34 healthcare professionals across 15 districts in Bangladesh. Among the participants, 24 were health managers or administrators stationed at the district or upazila (sub-district) level, and 10 were clinicians providing care to patients with COVID-19. The telephone interviews were conducted in Bangla, audio-recorded, transcribed, and then translated into English. Data were analyzed thematically. Results: Most interviewees identified a range of issues within the health system. These included unpreparedness, challenges in segregating COVID-19 patients, maintaining isolation and home quarantine, a scarcity of intensive care unit beds, and ensuring continuity of service for non-COVID-19 patients. The limited availability of personal protective equipment, a shortage of human resources, and logistical challenges, such as obtaining COVID-19 tests, were frequently cited as barriers to managing the pandemic. Additionally, changes in the behavior of health service seekers, particularly increased aggression, were reported. The primary motivating factor for healthcare providers was the willingness to continue providing health services, rather than financial incentives. Conclusions: The COVID-19 pandemic presented a unique set of challenges for health systems, while also providing valuable lessons in managing a public health crisis. To effectively address future health crises, it is crucial to resolve a myriad of issues within the health system, including the inequitable distribution of human resources and logistical challenges.

비집중화된 조정 기법을 이용한 에이전트 기반 웹 서비스 지원 (Agent_based Web Service Support using Decentralized Coordination Technique)

  • 정슬기;이태경
    • 정보처리학회논문지B
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    • 제15B권5호
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    • pp.449-456
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    • 2008
  • 본 논문은 웹 환경에서 기존의 웹서비스 골격과 기능을 유지하면서, 에이전트 사이를 조정하여 웹 서비스를 지원하는 새로운 시스템을 설계하고 구현하였다. 본 논문에서는 제안한 LDL을 사용함으로 에이전트가 사용자의 요청을 동적으로 수행 할 수 있었고, 그룹화된 에이전트들이 공동의 목표를 상호 협력적으로 수행하기 위해 위임 과정을 수행함으로써 멀티 에이전트에 의한 웹서비스의 가능성을 보였다. 구현된 시스템의 검증을 위해서 수식계산 시나리오를 사용하였으며, 실험결과 제안한 새로운 시스템은 웹 서비스를 위해 필요한 모듈 검색의 시간 비용이 절감됨을 알 수 있었으며, 일반 사용자도 쉽게 접근이 가능하였다.

소셜 네트워크 키워드 분석을 통한 영화 추천 시스템 설계 (Design for Recommended System of Movies using Social Network Keyword of Analysis)

  • 양새동;이종원;저순;편도길;정회경
    • 한국정보통신학회:학술대회논문집
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    • 한국정보통신학회 2014년도 추계학술대회
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    • pp.609-611
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    • 2014
  • IT 기술 발전과 스마트 기기의 보급으로 인해 다양한 웹 서비스가 개발되었다. 특히, 소셜 네트워크 서비스는 기존 웹 서비스와 달리 정보의 생산과 소비의 구별이 없으며 사용자들 간에 자유롭게 의사를 소통할 수 있게 한다. 그리고 정보 공유, 기존 인간관계와 새로운 인간관계들을 형성을 강화시켜준다. 본 논문에서는 소셜 네트워크 서비스가 제공하는 사회적 관계망을 사용하여 사용자들의 의사소통과 정보 공유에 사용되는 키워드를 수집하고 분석한다. 그리고 키워드에 적합한 영화들을 추천하는 시스템을 설계한다.

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e-Navigation 시대 해상통신 요구조건 분석 (Analysis of the Maritime Communication Requirements in the e-Navigation Era)

  • 양규식
    • 한국항행학회논문지
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    • 제21권5호
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    • pp.423-427
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    • 2017
  • IMO에서 승인된 e-navigation 전략 이행계획은 e-navigation 도입을 가시화 하였다. 아울러 ITU에서 추진한 GMDSS(global maritime distress and safety system) 현대화를 위한 일정도 NCSR 4차 회의에서 확정되었다. 이에 따라 e-navigation 서비스를 지원할 수 있는 통신 시스템에 대한 제반 요구사항을 반영하여 기존의 통신 시스템에 대한 보완과 차후 도입될 새로운 통신 시스템에 대한 요구조건을 제시하고자 한다. e-navigation 서비스 지원을 위한 통신방식은 기본적으로 IP 기반의 데이터 통신을 제공할 수 있어야 하지만 중 단파 주파수 대역에서는 협대역 특성 때문에 인터넷 서비스는 어렵고, 간단한 단문 서비스나 e-mail과 같은 데이터 통신 서비스는 가능할 뿐이다. 또한 기존의 GMDSS 위성통신 서비스 기관이 확장되어 새로운 서비스가 제공가능하게 됨에 따라 IP기반의 데이터통신 서비스는 가능하지만, 값 비싼 통신비용의 문제로 생기는 서비스 제한은 VSAT 서비스를 도입하여 해결할 수 있을 것이다.

Performance Modeling of an EPC Information Service System

  • Kim, So-Jung;Kang, Yong-Shin;Son, Kyung-Won;Lee, Yong-Han;Rhee, Jong-Tae;Hong, Sung-Jo
    • Industrial Engineering and Management Systems
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    • 제9권3호
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    • pp.285-293
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    • 2010
  • To obtain visible and traceable information from the supply chain, HW/SW standards for the EPC global network, which process electronic product code (EPC) data read from Radio frequency identification (RFID) tags, are regarded as the de facto industry standard. Supply chain participants install information service systems and provide logistics information to partners by following the EPCglobal architecture framework. Although quality of service (QoS) is essential for providing dependable and scalable services as pointed out by Auto-ID Lab, only a few models for the performance analysis of QoS-related work have been developed in the context of EPC information service systems. Specifically, doing so allows alternative design choices to be tested in an easy and cost-effective manner and can highlight potential performance problems in designs long before any construction costs are incurred. Thus, in this study we construct a model of an EPC information service system for the purposes of performance analysis and designing a dependable system. We also develop a set of building blocks for analytical performance models. To illustrate how the model works, we determine the characteristics of an EPC information service system and then select a combination of these proven modeling concepts. We construct a performance model that considers the response time and shows how to derive meaningful performance values. Finally, we compare the analytical results to measurements of the EPC information service system.

Generating New Product-Service System Concepts Using General Needs and Business System Evolution Patterns: A Furniture PSS Case

  • Park, Youngjin;Kim, Mujin;Yoon, Janghyeok
    • Industrial Engineering and Management Systems
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    • 제15권2호
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    • pp.181-195
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    • 2016
  • In a product environment where various product-service systems (PSSs) are already being provided, the provision of a different type of PSS is difficult for second movers but necessary for their sustainability and differentiation. Despite the importance of providing distinguishing PSSs to market, prior PSS studies have not effectively considered the influence of existing PSSs in their methods. In response, we suggest an approach to generate new PSS concepts by employing general needs (GNs) and business system evolution patterns (BSEPs). Our approach 1) identifies customer GNs fulfilled by existing PSSs, 2) generates advanced PSS ideas from an evolutionary perspective by mapping the existing PSSs onto BSEPs, and 3) selects PSS ideas that can meet the unfulfilled or insufficiently considered GNs using a GN-PSS linking matrix, thereby generating new PSS concepts based on the selected ideas. The workings and practicability of this approach are illustrated using a PSS case study of furniture industry. This approach would provide PSS planners with an ability to generate the differentiated PSS concepts that handle the customer needs that have been untapped throughout a product's lifecycle. In addition, this approach as a module will have a synergetic effect when incorporated with other PSS methodologies.

시뮬레이션을 통한 AIN IP 시스템의 호처리용량 분석 (Performance Analysis of an Intelligent Peripheral System in Advanced Intelligent Network)

  • 서재준;최고봉;여건민;전치혁
    • 산업공학
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    • 제11권3호
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    • pp.77-87
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    • 1998
  • Intelligent Peripheral(IP) system is to provide specialized resource functions (SRF) such as playing announcement, collecting user information, and receiving messages in the Advanced Intelligent Network (AIN). We analyze the call processing capacity of an AIN IP system being developed in ETRI through an extensive simulation using SLAM II under a variety of AIN service scenarios. We consider televoting (VOT) and universal personal telecommunication (UPT) services which are to be provided at the fit implementation of the AIN in Korea. As the performance criteria to determine the call processing capacity, processor utilization, delay and call loss probability are considered. It turns out that the major processor called SAMP is the bottleneck processor, the service response delay dominates the delay performance, and the call loss probability becomes the primary criterion in determining the call processing capacity of the AIN IP system. It is also shown that the call processing capacity of the AIN IP system is determined by the utilization of the processor and the delay performance when the VOT ratio is below 70 percent but it is determined by the call loss probability due to the lack of service channels for providing the SRF operations.

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동역학 모델을 활용한 서비스용 지능형 로봇의 현가시스템 설계 최적화 (Design optimization of intelligent service robot suspension system using dynamic model)

  • 최성훈;박태원;이수호;정성필
    • 대한기계학회:학술대회논문집
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    • 대한기계학회 2008년도 추계학술대회A
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    • pp.565-570
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    • 2008
  • Recently, the intelligent service robot is applied for the purpose of guiding the building or providing information to the visitors of the public institution. The intelligent robot which is on development has a sensor to recognize its location at the bottom of it. Four wheels which are arranged in the form of a lozenge support the weight of the components and structures of the robot. The operating environment of this robot is restricted at the uneven place because the driving part and internal structure is designed in one united body. The impact from the ground is transferred to the internal equipments and structures of the robot. This continuous impact can cause the unusual state of the precise components and weaken the connection between each structural part. In this paper, a suspension system which can be applied to the intelligent robot is designed. The dynamic model of the robot is created, and the driving characteristics of the actual robot and the robot with suspension are compared. The road condition which the robot can operate is expanded by the application of the suspension system. Additionally, the suspension system is optimized to reduce the impact to the robot components.

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빅데이터 분산처리 시스템을 활용한 지능형 LBS서비스의 설계 (Design of the Intelligent LBS Service : Using Big Data Distributed Processing System)

  • 문창배;박현석
    • 한국콘텐츠학회논문지
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    • 제19권2호
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    • pp.159-169
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    • 2019
  • 전세계적으로 스마트폰과 IOT장치의 발전과 함께 위치기반 서비스가 발전하고 있다. 본 연구에서는 빅데이터 정보를 활용하여 길안내 정보를 보다 효과적으로 제공할 수 있는 시스템을 제안한다. 본 연구에서 제안하는 시스템은 다양한 경로를 이용하는 사람들의 이동정보를 분석하여 가장 효율적인 경로정보를 제시하는 것을 목적으로 한다. 이를 위해 지도정보를 기반으로 한 시스템을 구성하고, 이동 정보를 실시간으로 서버에서 분석하여 그 경로를 자주 다니는 사람이 직접 안내해주는 것과 같은 효과를 낼 수 있도록 한다. 이 시스템을 통해 사용자는 보다 정확한 경로정보를 제공 받으므로 다양한 LBS서비스와 연계하여 발전할 수 있을 것이다.