• Title/Summary/Keyword: Service orientation

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A Study on the Seoul Metro's Railway Business in Vietnam with the Reuse of De-commissioned Rolling Stocks for Hanoi$\sim$Ha Long Bay Line (중고전동차를 활용한 서울메트로의 베트남 하노이$\sim$하롱베이 철도사업에 관한 연구)

  • Son, Young-Jin;Chung, Su-Young;Choi, Si-Haeng;Seo, Deok-Yong;Lee, Sang-Ho;Oh, Sung-Hyo
    • Proceedings of the KSR Conference
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    • 2008.11b
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    • pp.1933-1942
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    • 2008
  • Over the years, the Social Republic of Vietnam has demonstrated its high annual growth rate over 8%. In order to secure its sustainable economic growth, its has also demonstrated its sharp concerns on building up core infrastructures by luring foreign investments on a large scale, which would underpin the nation's economic propulsion. Among others, transport infrastructures and networks centering on railway systems are obviously seen as the most urgent to be built to continue its growth. Seoul Metro recently took a significant step forward in Vietnam to launch railway business by executing its export project of 6 units of metro cars to Hanoi as on July 10, 2008. Those 6 cars are scheduled to be put on the tracks linking Yen Bian, Hanoi with Ha Long, for demonstrative running, around October, 2008, carrying tourists on that 163kms of the National Railway line serving the region. A successful running on the track will duly entail further export of additional 54 units of Seoul Metro cars to Vietnam. In this thesis, description will be noted on the reuse and economic value of the Seoul Metro's de-commissioned metro cars, reflecting on the current urban railway law at home regulating the service life of rolling stocks domestically. This thesis will also study the points at issue, and the recommendable future orientation of the Vietnam railway business project.

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A Study on Applicability of Anti-Oppressive Practice to Foreign Workers in South Korea (한국 외국인근로자를 위한 반-억압 실천 (Anti-oppressive practice)의 적용가능성 연구)

  • Yang, Man Jae;Kim, Anna
    • 한국사회정책
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    • v.25 no.3
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    • pp.247-278
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    • 2018
  • Anti-oppressive practice (AOP) is a form of social work practice that has developed in the UK. In South Korea, Anti-oppressive social work has not been widely studied / explored unlike in other countries in the world. Its main principles, social justice and human rights, have become commonplace. AOP includes transformational practice because its orientation emphasizes social change through celebrating diverse identities and rejecting hierarchies of oppression and prestige. Recently, a growing body of literature on social work with foreign workers has resulted in an increased understanding of its population and its needs. It needs a theoretical and practical framework for foreign workers necessary to inform effective models of service delivery, reflecting cultural competence, and changing oppressive social structure. In this paper, we will introduce the main principles of AOP, analyse written texts reflected by foreign workers and social work practitioners' opinion, and suggest the implications on possibilities and constraints of applicability to foreign workers in South Korea.

Effect of surface quality on hydrogen/helium irradiation behavior in tungsten

  • Chen, Hongyu;Xu, Qiu;Wang, Jiahuan;Li, Peng;Yuan, Julong;Lyu, Binghai;Wang, Jinhu;Tokunaga, Kazutoshi;Yao, Gang;Luo, Laima;Wu, Yucheng
    • Nuclear Engineering and Technology
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    • v.54 no.6
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    • pp.1947-1953
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    • 2022
  • As the plasma facing material in the nuclear fusion reactor, tungsten has to bear the irradiation impact of high energy particles. The surface quality of tungsten may affect its irradiation resistance, and even affect the service life of fusion reactor. In this paper, tungsten samples with different surface quality were polished by mechanical processing, subsequently conducted by D2+ implantation and thermal desorption. D2+ implantation was performed at room temperature (RT) with the irradiation dose of 1 × 1021 D2+/m2 by 5 keV D2+ ions, and thermal desorption spectroscopy measurements were done from RT to 900 K. In addition, He irradiation was also performed by 50 eV He+ ions energy with the fluxes of 5.5 × 1021 m-2s-1 and 1.5 × 1022 m-2s-1, respectively. Results reveal that the hydrogen/helium irradiation behavior are both related to surface quality. Samples with high surface quality has superior D2+ retention behavior with less D2 retained after implantation. However, such samples are more likely to generate fuzzes on the surface after helium irradiation. Different morphologies (smooth, wavy, pyramids) after helium irradiation also demonstrates that the surface morphology is related to tungsten crystallographic orientation.

A Study on the Function of The Elder Protection Agency for the Protection of Elderly Human Rights (종사자들이 인식하는 노인보호전문기관의 기능에 대한 질적연구)

  • Park, Tae-jeong;Lee, Seo-young;Park, Hyung-won
    • 한국노년학
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    • v.40 no.4
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    • pp.761-779
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    • 2020
  • This study is a qualitative study applied with in-depth interviews and phenomenological analysis. The objective of this study was finding out the function of the elder protection agency by interpreting the meaning developed from the experience of the workers about the role of the elder protective service agency. As a result of the analysis, the essential themes were 'Struggling and working hard', 'Obstacles that cannot be lifted', and 'Reaching the time to be reborn as an organization for the elderly human rights.' The common essence of these themes is 'The road to human rights orientation: a destination that must be reached, though not easy to go.' In order for the meanings to be settled and to fit in to the community, it was suggested it is a situation in which both internal and external renewal of the institution for the protection of the elderly is most needed. In addition, much as it turned out that legal and institutional support must be provided so that the elder protection agency can be reborn as human rights organizations with more professionalism, it was proposed to follow the institutional improvement plan derived from this study.

Cognition and Attitude of Hospital CEOs toward Healthcare Quality Improvement Activity (의료 질 향상 활동에 대한 병원장의 인식 및 태도)

  • Choi, Kui Son;Jee, Young Keon;Lee, Sun Hee;Chae, Yoo Mi
    • Quality Improvement in Health Care
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    • v.8 no.2
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    • pp.218-231
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    • 2001
  • Background : The purpose of this study was to investigate the understanding and the attitude of Korean hospital CEOs toward the healthcare quality improvement. Methods : A mailed questionnaire survey to the CEOs of hospitals with 400 beds or more was conducted between September 15 and October 30, 2000. Of the 108 hospitals eligible for the study, 58 participated, yielding a response rate of 54 percent. Result : The hospital CEOs have expressed that their hospital management was arduous job, and they had been pressured by increasing competitions among healthcare providers. They indicated that the low fees of health insurance made their hospital management difficult. The results also indicated that there was general consensus that the improvement of service quality was important in encouraging their organizations, but the investment of manpower and equipment ranked higher than the improvement of service quality. The majority of the CEOs have good understanding about quality improvement activities. However the facts that in general QI must be focused at the process of services and customer satisfaction, meanwhile quality improvement activities are helpful for the organizational productivity embarrassed them. The hospital CEOs responded that there were successful changes in terms of quality of care, patient satisfaction, and process efficiency after QI activities, but no increase in patient number and profit. Lack of understanding to QI activities and limited budget seem to attribute unsatisfactory outcomes. Conclusion : The majority of Korean hospital CEOs have a good understanding and attitude about QI activities. As mentioned in the result, despite of several limitations, several facts regarding the CEOs of hospital in Korean can be elucidated. (1) The general cognition of the QI project is relatively high, and it is accepted with positive concern, (2) the priority of the QI project, however, is not set higher than other projects and (3) the specific concepts of the actual QI project such as customer (patient)-focused work driving, the recognition of the work accomplishment, and the importance of rewards have not sufficiently understood.

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Ontology Based Semantic Information System for Grid Computing (그리드 컴퓨팅을 위한 온톨로지 기반의 시맨틱 정보 시스템)

  • Han, Byong-John;Kim, Hyung-Lae;Jeong, Chang-Sung
    • Journal of Internet Computing and Services
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    • v.10 no.4
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    • pp.87-103
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    • 2009
  • Grid computing is an expanded technology of distributed computing technology to use low-cost and high-performance computing power in various fields. Although the purpose of Grid computing focuses on large-scale resource sharing, innovative applications, and in some case, high-performance orientation, it has been used as conventional distributed computing environment like clustered computer until now because Grid middleware does not have common sharable information system. In order to use Grid computing environment efficiently which consists of various Grid middlewares, it is necessary to have application-independent information system which can share information description and services, and expand them easily. Thus, in this paper, we propose a semantic information system framework based on web services and ontology for Grid computing environment, called WebSIS. It makes application and middleware developer easy to build sharable and extensible information system which is easy to share information description and can provide ontology based platform-independent information services. We present efficient ontology based information system architecture through WebSIS. Discovering appropriate resource for task execution on Grid needs more high-level information processing because Grid computing environment is more complex than other traditional distributed computing environments and has various considerations which are needed for Grid task execution. Thus, we design and implement resource information system and services by using WebSIS which enables high-level information processing by ontology reasoning and semantic-matching, for automation of task execution on Grid.

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Old Age Workers' Labor Market: A Model for Understanding Its Structure and Policy Implication (고령자 임금노동시장의 구조와 정책적 시사)

  • Hur, Jai-Joon
    • Korea journal of population studies
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    • v.21 no.2
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    • pp.58-82
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    • 1998
  • It is usually proposed that job security of old age workers is hampered by the structure of wage increasing with age. This paper sets forth a model to comprehend the characteristic of the old age workers' labor market and policy implications derived from it. In order to stimulate demand for old age workers, policy initiatives should be taken as follows : the wage criteria should be simplified which apply differently from one institution to other; incentives relatively favorable for employing old age workers' in manufacturing sector should be also given to service sectors; employment subsidy or other tax incentives should be given for labor contract after the retirement age; licensing and evaluation system for job ability should be introduced based on occupation & job analysis. To lower the reservation wage of workers, mortgage loan for house and long-term low interest loan for tuition fees should be developed together with stabilization of housing cost. Wedding culture which requires high expense should be amended. Above all, it is necessary to install reasonable social security system. Policy orientation should also pay attention to reduce labor supply of the old aged via aiding old age workers' firm opening and voluntary civil service together with developing various honor programs for members of civil corps.

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A Relationship study between the internal marketing-related organizational factors in construction companies and corporate performance - Surveyed by executives and employees in Contractor - (건설기업 내부마케팅 구성요인과 기업성과 간의 관계 연구 - 시공사 임직원을 대상으로 -)

  • Lee, Jong-Sun;Park, Soon-Kyu
    • Korean Journal of Construction Engineering and Management
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    • v.14 no.2
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    • pp.65-77
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    • 2013
  • Recent economic slump is making the construction industry's overall construction business environment worse. Contractors which are under the legal management and/or walk out are to the brink of 25 companies according to the Construction association of Korea released in 2011. It means that existing construction companies are required to transform the fundamental ideology of existing operation framework, and besides, existing companies should be transformed to service industry in order to proceed further into the developing future industries. In this study, it will be chosen the internal marketing related factor like 'Satisfying employees, internal customer, are the first thing to do in order to satisfy external customer.' which is about existing service industry field before its implementation in construction companies. In addition, appropriateness test will be performed including both interactions between each of the factors affect mutually and looking into any management improvement effects on contractors. And also, this proposal is suggested by approaching with internal marketing strategy which is both paradigm shift for customers by construction company members and another internal communication way as a means of overcoming the crisis of overall construction industry under currently happening.

The Effect of e-CRM Factors on Customer Relationship Quality and Performance in B2B e-Marketplace -Focused on Moderating Effects of Switching Barriers (B2B e-마켓플레이스의 e-CRM요인이 고객관계의 질과 성과에 미치는 영향 -전환장벽의 조절효과를 중심으로-)

  • Song, Sun-Yok;Park, Kyu-Young
    • International Commerce and Information Review
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    • v.13 no.4
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    • pp.23-49
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    • 2011
  • The of this study was to establish a theoretical basis for relationship marketing exercised in the mB e-Marketplace and to empirically analyze causal relationship among e-CRM factor, together with quality and the performance of the customer relationship. The population sample of this study was the companies who had experience for using the B2B e-Marketplace, and a data analysis was made through y analysis, factor analysis, multiple regression analysis and hierarchical regression analysis, utilizing statistical package of SPSS 18.0. The result of proving the are as follows; First, the e-CRM factors(e-Marketing, e-Service, e-Sales) of B2B e-Marketplace showed the positive influence on the customer relationship quality factor. the e-CRM factors of B2B e-Marketplace showed the positive influence on the customer relationship performance factor. Third, according to the test result on the relationship between quality factor and performance factor, customer relationship quality factor(satisfaction, trust) had positive effect on performance factor. Last, for the moderating effect of switching barrier in the customer relationship quality factor(satisfaction, trust) on the B2B e-Marketplace and its performance factor(reusing intention, long-term orientation) of maintaining the relation, the subordinate variables of switching barrier(alternative attraction, switching cost) showed the positive moderating effects.

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The Characteristics and Maintenance of Assemblypersons' Activity Records (국회의원 활동기록의 특성과 관리방향)

  • Han, Eun-Jeong;Yim, Jin-Hee
    • The Korean Journal of Archival Studies
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    • no.21
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    • pp.117-167
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    • 2009
  • Assemblypersons' activities have organizational and individual nature. The activities of assemblypersons and their assistant staffs become a motive for major work performance of Korean legislature, and are also critical public services affecting contemporary political history, history of political parties and history of assemblyperson's hometown. Moreover, their activities are also characterized by work performance in favor of assemblyperson's personal interests to effectively communicate his or her achievements during term of office to electors with a view to winning reelection after the end of 4-year term of office. Assemblyperson's organization produces various types of record in the performance of these works. From the viewpoint of public archive as a product of assemblypersons' public service performance and from their own personal viewpoints, they can create their own identity by arranging their personal records that can demonstrate their own political philosophy, policy orientation, achievements during term of office, and personal features. In addition, their personal records can have much more values and significance in the sense that those records are available to electors to make it possible to highlight their own images in objective and reliable manner. Conclusively, this study underlined that the efforts for assemblypersons and their assistant staffs to keep their records well could be helpful to streamline their internal works and be also helpful for personal interests of assemblypersons. And this study proposed procedures and methods for deducing and screening a list of production archives to meet a viewpoint of streamlined internal works and needs for keeping personal records, ultimately with a view to giving practical helps for these works.