• Journal of the Korean Society for Railway
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• v.10 no.4
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• pp.420-430
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• 2007

It is reported that many users of the subways in Seoul are not currently satisfied with the subway services. The cause of the dissatisfaction is that the qualitative items and indexes are not considered properly, and also does not diversify the evaluation items to follow the change of subway environment. Therefore in this study the evaluation items and indexes that can reflect of the subway users' characteristics are examined and synthesized. Then the characteristics of service are analyzed for the senior subway system users and junior subway system users that are classified with the cluster analysis. The result of the study is that the majority of users on subway are not satisfied the qualitative items which are safety, kindness, comfortableness, convenience excepting for punctuality and accessibility. So, if the service of subway users improve, the qualitative items is needed to consider with quantitative items.

• Journal of Service Research and Studies
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• v.11 no.3
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• pp.55-74
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• 2021

In the global era, the tourism industry is a major profitable business, and the state and local governments are making various efforts to provide quality tourism experiences. The purpose of this study in a variety of tourism contents is to study barrier-free subway services in line with the global era, and to expand from the existing rapid, safe, and ordered transportation to the provision of high-quality comfort and all-round service experiences. This study compared and analyzed the subway service systems of Korea, China and both countries through the service design method, and presented a barrier-free subway service system to improve the user's satisfaction with the subway service system by improving the user's service experience. As a result, research results showed that 20 attractive quality attributes in 17 fields, such as convenience facilities, language issues, security equipment, and riding environment, play an important role in improving the quality and experience of subway services. In addition, through the construction of a Service Spatial Scenario, an optimized subway service system can be visualized to help understand this so that it can be used as a reference for creating a strategic application.

• Proceedings of the KSR Conference
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• 1998.05a
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• pp.160-171
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• 1998

Express subway system is one of the effective systems adapting to improve service level. Express trains make fewer passenger stop, using a double track or a bypass track, than local trains which served all stations, Express service has been very popular with passengers who travel uninterrupted between terminals, but is has generated some dissatisfaction among passengers who experience longer waiting time on stations. This study aims at proposing the methodology to analyze changes of travel pattern in subway system adapting the express service and to estimate the time saving effects resulting from the installation of the express system. This methodology is evaluated in the fifth line under an assumpt ion that express subway system are adapted. Based on the results of the case study, the following conclusions are made: First, express system reduce a total travel time of 13% or above. Second, shorter headway of express trains increases the time saving effects on subway system. although it requests more waiting time to local train passenger. Third, an installation of Express system to Seoul subway system can augment subway demand in seoul metropolitan area.

• Journal of Korean Society of Transportation
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• v.28 no.4
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• pp.85-93
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• 2010

Unlike the existing subway service evaluation system, service evaluation indices by travel section in 26 subway stations were developed and appraised. Travel sections were classified into (1) subway station approach, (2) from entrance to platform, (3) platform, and (4) passageway for transfer, after which weights by travel section and by service evaluation index were estimated using analytic hierarchy process (AHP) by transportation experts. Subway service satisfaction data was gathered from 2000 passengers at the 26 subway stations. The results showed that the weights of (1) subway station approach and (4) passageway for transfer were highest and the weights by travel sections were different if kinds of services were the same. Comfort on the platform, crowdedness in the passageway for transfer, and transfer information from entrance to platform were highest in order in terms of satisfaction. Meanwhile, the results of the IPA showed that services in the passageway for transfer were high in terms of weights but were relatively low in terms of satisfaction. Therefore the services in passages for transfer needed to be reformed preferentially.

• Proceedings of the KSR Conference
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• 2008.11b
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• pp.1145-1150
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• 2008

In this paper, We studied efficient design of wireless transmission system for unified data transmission in a subway and railway. It is increased that need of broadband multimedia service to make useful environment for user and to support the operation of railway system. High bandwidth is better if we need more services. But, high bandwidth requires more cost at tunnel of subway. More bandwidth make receive sensitivity to bad. So it need more wireless Station. We deduced best bandwidth of subway wireless transmission system reflecting the cost of installation and efficiency of system. Consequently, we decide efficient service model of broadband wireless system at a subway. Subway broadband wireless transmission system is tested in this year, and it is to be extended to province subway. Cost of subway broadband wireless transmission system is saved, because the system can be efficiently designed. Therefore, the effectiveness is expected to be very big.

• Proceedings of the KSR Conference
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• 2007.11a
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• pp.1641-1646
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• 2007

Subway station is installed with equipment of deficient ventilation and air purification in need of routine activity for users because projectors didn't have recognition of the importance of prevention equipment on disasters in subway stations. So if the accident in Deagu is occurred again, we can't prevent it. And it is urgently necessary to improve antique subway station for the safety and service to citizens because users were increased far more. Improvement of subway station has to be modernized the backward and antique subway station and maintained and developed by the center of traffic to give the social contribution with management of social facilities. And subway station has to be made conveniently so that everyone may use the station with one-stop system including sales, business, service equipment. This study will show the improvement plan of problem in underground space and situation of metropolitan-train history to improve metropolitan-train station .we will study a traffic line and equipment relocation of underground space considering safety by choosing the improved station and problems of the underground station in seoul. And then we will study the improvement plan of air purification and sound isolation to upgrade service in citizens.

• Journal of Korea Multimedia Society
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• v.23 no.8
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• pp.1099-1107
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• 2020

The need for customized services providing real-time subway information through mobile devices for the blind using subway as their primary transportation method is becoming more essential. Therefore, this study is aimed at developing a mobile service to provide real-time subway information by displaying with braille and utilizing Dot Watch. The process of real-time subway information guidance mobile service is as follows: the route confirmation stage, the ride waiting & judgment stage, the on-the-go stage, and lastly, the off-road phase & wrong path state. The service provides real-time appropriate information to the visually impaired people for each situation. It receives subway information through API provided by Seoul Metropolitan Government and ODSay API. The service is developed and coded with in Java using Android Studio, and the communicating method with Dot Watch was done using Bluetooth. The usability evaluation was conducted in terms of efficiency, effectiveness, and satisfaction. The evaluation methods mentioned above were carried out by testees, and feedback was given. They assessed that the information provided was useful but still unstable to use the system. It is expected that actual usability will increase if our study is supplemented using voice output function.

• Proceedings of the KOR-KST Conference
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• 1998.09a
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• pp.3-16
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• 1998

The goal of the transportation policy of Seoul is to increase the ridership of the subway system by constructing the public transportation network, the subway system. To accomplish this goal, the city of Seoul has been constructing the Metropolitan Subway System. Currently, seven subway lines which connect major areas in Seoul are operating. However, the ridership of subway system was not increased as much as we expected, even though more subway lines have been implemented. It seems that although the length of the subway line was extended, the current way of the subway operation that trains stop at every station cannot satisfy the passenger's need. Thus, we should try to increase the demand by providing quicker services and diversifying the subway operations; changing the point of view is required. This paper introduces the distinctive features of the express subway system and the model for analysing the effects of that system. This paper also presents the results for the feasibility study of the express subway system on the 5th Subway Line and Kyong-Eue Railway Line. Based on the results of the case studies, We can conclude as : First, the express system reduces a total travel time by about $13\%$; in particular, the Kyong-Eue Line is more effective than the subway Line ${\sharp}5$. Second, the shorter headway of express trains increases the time saving effects on subway system although it requests more waiting time to low-speed train passengers. When the service frequency is increased from 5 to 7.5 times/hour, total saved time ratio is about $10\%$ in the Subway Line ${\sharp}5$ and about $18\%$ in the Kyong-Eue Line.

• Journal of KIISE
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• v.42 no.2
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• pp.272-279
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• 2015

Concurrent with the more widespread usage of smart devices, mobile users' desires are becoming much more complex. Most IT experts insist that smart devices should have additional functions to satisfy these requirements. In particular, research has concentrated on LBS (Locationbased Service), because it is considered one of the most common mobile service types. Generally, Wi-Fi has a critical limitation for use for LBS services, because it requires new network connection points whenever its location (Network Zone) changes. Unfortunately, GPS also has a systematic problem in providing LBS service in the indoor environment, because of its inaccuracy in processing data. So, to redress these limitations, iBeacon technology has been designed, and is currently used for LBS service instead of Wi-Fi or GPS. By using iBeacon, which is based on Bluetooth 4.0 LE technology, we propose a M-SAS (Mobile-Subway-Alarm-Service System) that could accurately and timely provide its users with various mLBS (micro LBS) services, such as current user location, and subway arrival time.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.11 no.5
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• pp.1573-1579
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• 2010

In this paper, we studied efficient design of wireless transmission system for unified data transmission in a subway and railway. It is increased that need of broadband multimedia service to make useful environment for users and to support the operation of railway system. High bandwidth is better if we need more services. But, high bandwidth requires more cost at tunnel of subway. And more bandwidth makes received antenna sensitivity bad. So it needs more wireless stations. We deduced best bandwidth for subway wireless transmission system using the cost of installation and efficiency of system. Consequently, we proposed efficient service model for broadband wireless system at a subway. Subway broadband wireless transmission system is testing and extended to province subway. The cost of subway broadband wireless transmission system is saved, because the system can be efficiently designed using proposed service model. Therefore, the effectiveness of it will be expected to be very big.