• Title/Summary/Keyword: Service needs

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Service Program and Job Description of Workers in Long-term Care Facilities for Older Adults (노인요양기관별 서비스 유형과 종사자의 업무분석)

  • Lee, Hung-Sa
    • Journal of Home Health Care Nursing
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    • v.12 no.1
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    • pp.70-91
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    • 2005
  • Purpose: Long-term care facilities have a responsibility to provide care service that enables residents to maintain their maximal functional capacity and quality of life. Also their needs must be reflected to the service programs. In oder to provide an adequate service, we should assess the elderly's physical, psychological and social health status and the need. In addition to this, the long-term care facilities must be defined clearly by the type of services. This study would contribute to conduct appropriate services in public long-term care policy for the older population in the future. This study would provide informations of long-term care facilities' services and older persons' needs for long-term care. Method: To achieve this objectives, this paper investigates the types, service programs of long-term care institutes and job descriptions of workers. The subjects were consisted of 150 long-term care institutes. 150 institutes of long-term care facilities were drawn from all over the country by a nonrandom, convenience sampling. The data were analyzed by frequency, percentage, $x^2$-test using SPSS program. The instruments of this study were self-reported questionnaires for long-term care institutes. The data were collected from March 1, 2004 to may 31, 2004. Results: Service programs of long-term care institutes were not enough for residents' demands. The job descriptions among nurse, social worker and physical therapist were not clearly defined. The nurse's main role was medication and checking vital sign(49.7%), that of social worker's was observation and supervising (31.2%). The most significant problems were lacking of diverse service programs for residents. Conclusion: Considering these findings and conclusion, the needs of long-term care services should be provided by individual physical and psychological level. And the professional manpower for elderly should be educated in multi disciplines.

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A Study on User Experience of OTT Service -Focused on Netflix, Watcha and Wavve- (국내외 OTT서비스의 사용자 경험 연구 -넷플릭스와 왓챠, 웨이브를 중심으로-)

  • Choi, Hye-Sun;Kim, Seung-In
    • Journal of Digital Convergence
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    • v.18 no.4
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    • pp.425-431
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    • 2020
  • The purpose of this study is to measure the user experience of Netflix which is a representative global OTT service, Watcha and Wavve which is a representative service of Korea. Using mobile applications, qualitative research and quantitative research on user experience of OTT service were conducted with task test, in-depth interviews and surveys. As a result of the study, The usefulness and accessible of the OTT service has not shown much difference between OTT services. Rather, contents based on personal preferences has a significant impact on OTT service selection. The study found that Netflix needs to secure contents, Watcha needs to improve interface and recast categories, Wavve needs to present contents that are focused on and improve interface of main screen. The study expects to help a build a differentiate user experience in the face of growing OTT platform competition.

A Study on Characteristics of the Type of Interactive Broadcast Program in Korea (국내 양방향 방송 프로그램 유형 특징에 관한 연구)

  • PARK, JIN SIK;KIM, SUNG HOON
    • The Journal of the Convergence on Culture Technology
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    • v.5 no.4
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    • pp.209-215
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    • 2019
  • The purpose of this study is to suggest the development of interactive services and technologies in the media industry. Through the analysis of domestic two-way broadcasting contents service, this study analyzed platform and services type according to service type of terrestrial broadcasting, SO operator and Telco. Also, by identifying the characteristics of interactive programs(open, interactive, personalized, stereoscopic), this study propose important convergence possibilities of the future providers and development plans through supporting technologies and services for each characteristic. In the case of terrestrial broadcasters, ARS, web sites and mobile apps were mostly provided in both directions, and SO and satellite broadcasting operators were found to provide diversity in interactive service operation using data domain. In the case of IPTV companies, most of them provide interactive services with additional video or information service through adjustment button or app, and cable TV operators had more adjustment data broadcasting than exclusive use data broadcasts. Therefore, domestic interactive broadcasting service type needs convergence type of revenue model needs and needs to be converted into new competitive interactive broadcasting program service environment.

Efficient management of zoonoses (인수공통전염병의 효율적인 관리 방안)

  • Park, Jae-Myoung;Ryu, Jae-Yoon;Song, Hee-Jong
    • Korean Journal of Veterinary Service
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    • v.31 no.3
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    • pp.425-431
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    • 2008
  • A strategic national plan to control of zoonoses is currently somewhat insufficient. Government should extensively assign all case reports of zoonotic disease outbreaks and needs to control them in the context of other decrees. Additionally capacity of veterinarian needs to he increased to control zoonotic diseases efficiently. Namely, veterinarian is responsible for reporting to health authorities if any of zoonotic diseases are diagnosed. Furthermore, government should deploy the veterinarian's resources for prompt epidemiological investigation and for taking countermeasures against zoonotic diseases.

PAPER MACHINE REBUILDS AND SOLUTIONS FOR PROCESS IMPROVEMENT

  • Yoon, Keon-Yeong;Choe, Dong-Hwi
    • Proceedings of the Korea Technical Association of the Pulp and Paper Industry Conference
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    • 2006.11a
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    • pp.131-151
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    • 2006
  • Rebuilding an existing paper machine is often a very profitable way for papermakers to increase the cash flow created by an older paper machine. Metso Paper has placed particular emphasis in recent years on developing concepts and products specifically for rebuild needs. The outcome of this work can now be seen as a wide selection of products offering quite possibly the best coverage of all time of specific improvement targets. Different needs can be addressed through truly different solutions. Selection the best-fit alternatives will offer great upgrade options for all paper machines and paper grades. Metso Paper's long experience with high-speed paper machines has been put to good use to create more cost-effective small and mid-sized solutions with the reliability and quality of bigger and faster paper machines. This paper has discussed some of the most interesting and latest configurations available today for paper machine and finishing area rebuilds.

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A Study on the Effects of Service Quality on Customer Satisfaction : Case of the Korean, Chinese and Foreigner (커피전문점의 서비스품질이 고객만족에 미치는 영향 연구 : 한국인, 중국인, 외국인(중국인 제외)을 대상으로)

  • Park, Sang-Kyu;Kang, Man-Su
    • Journal of the Korean Operations Research and Management Science Society
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    • v.40 no.2
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    • pp.79-93
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    • 2015
  • Today, consumer needs are diversified, continually changing and differentiated. Under the market conditions of unlimited competition to satisfy those needs, businesses focus on relationship-building with customers, as well as on quality of service. As interests in the coffee market rise, in these days, coffee culture diffusion and coffee franchise chain increase have been proceeding under the lead of the young people. This study aims to find the effects of service quality on customer (Korean, Chinese and Foreigner) satisfaction using logistic regression. The results of this study show somewhat different characteristics depending on the characteristics of country people. It is expected that this study can be very useful in regard to similar business.

In-service Education Needs Analysis of secondary school Teachers in Busan City (부산지역 중등교사의 현직교육 요구 분석)

  • Chang, Han-Kee
    • Journal of Fisheries and Marine Sciences Education
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    • v.17 no.3
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    • pp.305-323
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    • 2005
  • To reveal secondary teachers' in-service education needs, in-depth interviews were conducted with 15 individual teachers based on semi-structured questions and qualitative data analysis procedures were adopted. They wanted to have; a. more knowledge of one's subject, subject related information, culture and common sense, counseling psychology, foreign language, and the 7th curriculum, b. better skills of student-centered teaching-learning methods, guidance and class management, good use of computers, and educational evaluation, c. improved attitudes regarding democratic problem solution processes, conversation with and service to students from their viewpoints, commitment to preparations for teaching, educational innovation and improvement, elimination of improperness, and pride of teaching job.

Investigation on the Service life of Disappeared Buildings in Busan (부산지역 멸실 건축물의 내구년한에 관한 실태조사연구)

  • 이재용;이수용
    • Journal of the Korean Society of Safety
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    • v.18 no.3
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    • pp.114-119
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    • 2003
  • The building needs of the community are met by the interrelated construction activities of maintaining, modernizing and replacing the existing stock of building and by the erection of additional new building. Studying the service lift of buildings and how it is determined can serve as an important measuring stick in making decisions on construction policy. Therefore, the purpose of this study is to provide useful information for future construction through a comparative and analytical study of building structures on disappeared buildings. It was found that most building structure had a shorter service life than the standard set by The Korea Appraisal Board. This situation may have occurred due to the sharp rise in replacement of older buildings with new buildings for the purpose of monetary profit. To increase the economic life of buildings reduce losses of the nation's capital henceforth, examination on policy md steady study needs to be done.

Analyzing the Relevancy of Policy by Abnormal Pattern Analysis : Focused on the Case of S-City's e-Card for Child Meal Support (이상 패턴 분석을 통한 정책의 적합성 분석 연구 : S 시의 아동 급식 전자 카드 사례를 중심으로)

  • Jeon, Jongshik;Kwon, Ohbyung
    • Journal of Information Technology Services
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    • v.17 no.1
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    • pp.135-153
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    • 2018
  • E-Card Service for Child Nutrition Program is one of the main public policy services nowadays. In case of inconvenience during the use of the e-cards, it is recommended to cooperate with related organizations in order to promptly handle and provide guidance, and thoroughly manage child feeding service such as hygiene, nutrition and kindness etc. To do so, it is very important to provide food service that meets local actual conditions and children's needs in a cost effective manner for the underage who are worried about the poorly-fed by understanding the pattern of child feeding e-card service. Hence. this paper aims to investigate how child feeding e-card service efficiently provides meals according to the local situation and children's needs through big data analysis and to propose a method of identifying welfare conditions according to the purpose of service with actual application examples. The results suggest that, first of all, this study is able to judge appropriateness of public institution's policy in a timely and repetitive manner through non-standard data analysis such as Naver News and transaction data. Secondly, this paper proposes a multi-layered analysis framework, which performs online open data analysis to detect policy issues, visualizes retrieval and preprocessing of real data, and performs abnormal pattern recognition. These will be worthy of reference to other similar projects.

A Study on the Effect Between Cabin Service Quality, Customer Value and Relationship Retention Intention in Airline -Focus on the upper-class seats customers- (항공사 기내서비스품질, 고객가치, 관계유지의도의 영향 관계 -상위클래스 이용 승객을 대상으로-)

  • Yoon, Sun-Young
    • Journal of Advanced Navigation Technology
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    • v.16 no.2
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    • pp.340-350
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    • 2012
  • The purpose this study is to find out how cabin service quality influences customer value and relationship retention intention focus on upper-class seats customer in airline. In the result of the hypothesis verification, this study hypotheses concerning the effect relations between cabin service quality, customer value and relationship retention intention. Therefore this study needs to be studied the quality of cabin service of upper-class and service value. Based on the research findings airline cabin service department have to examine various customer needs with the development of items and services.