• 제목/요약/키워드: Service identity

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Consumer Loyalty toward Organic Food Retail Stores: Perceived Value and Value Co-creation Behavior

  • Myeongeun PARK;Soye YOU;Xianxia WU
    • Journal of Distribution Science
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    • v.22 no.7
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    • pp.107-117
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    • 2024
  • Purpose: Consumers have become more interested in eating organic food in recent decades because of the effect of merchants' advertising. Eating organic food is also shown to strengthen immunity, especially during the recent COVID-19 pandemic. However, consumers may find it more difficult to choose organic food retailers than to purchase conventional goods. This is because of the uncertainty characterizing the process of selecting organic food retailers, despite the growing rivalry across supermarket chains that sell organic goods. This study explores how consumers' perceived image (social responsibility and ability image) of organic food stores affects consumer loyalty. Research design, data and methodology: The data for the analysis were collected using Macromill Embrain, an online research service agency. The data were analyzed using SPSS 26 and Smart PLS 4.0. Results: Based on structural equation modeling, the findings of the study demonstrate that store image positively impactsstore loyalty, and that the mediator (perceived value) affects the relationship between the two variables. Conclusions: Organic food stores must understand consumers to improve store loyalty. Efforts such as providing a user community that enables joint behavior by sharing experiences among customers or launching campaigns to improve consumers' perceived brand identity can increase store loyalty.

A Study on Developing Archival Contents for Urban Sustainability (도시의 지속가능성을 위한 기록 콘텐츠 개발 연구)

  • Kyungnam Lee
    • Journal of Korean Society of Archives and Records Management
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    • v.24 no.3
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    • pp.105-129
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    • 2024
  • The research explores methodologies for the development of archival contents to support urban sustainability in the context of intensifying urbanization leading to local extinction. Through an analysis of placemaking theories, the study demonstrates that the sense of place reproduced in archival content can contribute to the formation of a unique local identity. The research proposes a comprehensive approach to constructing and organizing archival content by examining narrative and storytelling methodologies. In addition, it conceptualizes a service model that enhances the interaction between archival content and users by leveraging digital technologies. This study theoretically confirms that archival content can play a role in reconstructing and supporting placeness. It is hoped that this research will contribute to the development of archival strategies that support urban sustainability.

A Study on Vulnerability Prevention Mechanism Due to Logout Problem Using OAuth (OAuth를 이용한 로그아웃 문제로 인한 취약점 방지 기법에 대한 연구)

  • Kim, Jinouk;Park, Jungsoo;Nguyen-Vu, Long;Jung, Souhwan
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.27 no.1
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    • pp.5-14
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    • 2017
  • Many web services which use OAuth Protocol offer users to log in using their personal profile information given by resource servers. This method reduces the inconvenience of the users to register for new membership. However, at the time a user finishes using OAuth client web service, even if he logs out of the client web service, the resource server remained in the login state may cause the problem of leaking personal information. In this paper, we propose a solution to mitigate the threat by providing an additional security behavior check: when a user requests to log out of the Web Client service, he or she can make decision whether or not to log out of the resource server via confirmation notification regarding the state of the resource server. By utilizing the proposed method, users who log in through the OAuth Protocol in the public PC environment like department stores, libraries, printing companies, etc. can prevent the leakage of personal information issues that may arise from forgetting to check the other OAuth related services. To verify our study, we implement a Client Web Service that uses OAuth 2.0 protocol and integrate it with our security behavior check. The result shows that with this additional function, users will have a better security when dealing with resource authorization in OAuth 2.0 implementation.

A Study on the Method to Establish the Identity Depending on the Functional Transfer of Local Social Welfare Center (지역사회복지관의 기능전환에 따른 정체성 확립방안 연구)

  • Kim, Youn Jae;Kum, You Hyun
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.8 no.1
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    • pp.205-222
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    • 2013
  • As Social Welfare Service Act was revised in 2011 and its enforcement decree was revised in 2012, the function of local social welfare center was classified into 3 functions such as case control function, service supply function and local society systematization function. Therefore, from 2013, local social welfare center faces the assignment to establish its status as a core subjectivity of local social welfare while maintaining function, role, business, program, service and organization system required for local social welfare center. Currently, there are internal and external limit factors for local social welfare center to perform its original function. The external limit factors are competition with similar organization, diversification of welfare desire depending on social change, insufficient service network construction and lack of partnership between private sector and government. The internal limit factors are lack of local social organization's ability, program issue, insufficient resource, insufficient manpower, etc. In order for local social welfare center to overcome the limit factor and establish the core status for improving the life quality of resident, it should concentrate its ability on local society systematization, construct human & material support network related to local social welfare, minimize social education program and simple relief project gradually, suggest the reasonable direction for village to nurture resident organization, develop the program based on the research on local resident's desire and create the partnership between private sector and government.

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Korean Broadcasting Laws under the WTO Service Negotiation (WTO 서비스 협상과 국내 방송규제: 정책적 대응 및 규제정비의 필요성)

  • Song, Kyoung-Hee
    • Korean journal of communication and information
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    • v.22
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    • pp.77-106
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    • 2003
  • As globalization of communication is going on and as the media have become increasingly central to the world economy, media policy matters have become the province of world economic organizations like the IMF and the WTO. The WTO service negotiation is focused primarily on the discriminatory and quantitative barriers associated with the trade of audiovisual services. Domestic measures such as subsidization, content regulation including quotas, and licensing requirements and restrictions on foreign ownership and control are at issues here. These measures have been successfully implemented by countries wishing to withstand competition from the American audiovisual industry. The debate about trade in audiovisual services is permeated by the unstated assumption that these programs are pure commodities whose production, distribution, exhibition and in turn, values are solely determined by the market forces. It is therefore presumed that liberalization of trade in audiovisual services will benefit all, serving cultural pluralism and diversity as well as economic efficiency. However, this assumption is not shared by developing countries, the recipients of U.S. television material. They argue audiovisual sector requires a social and cultural approach, since it plays a key role in the preservation of people's identity and social bonds. They claim that it is the each state's right to define its media policy and to implement it through the means it considers fit. These clashing views over the nature of the audiovisual material and the ways in which protect cultural pluralism and diversity do not confine to be the realm of theoretical debate. Each state's interest and motivation to protect its local industry and to have a competitive advantage in the international market is working in this battle. Consolidation with the countries like Australia, Canada, and EU nations, in favour of cultural exemption, seems to be the best policy for us. However, we are not entirely free from the WTO pressures, considering relation to the U. S. This study analyzes Korean Broadcasting Law compared with those of other OECD countries and tries to propose some strategical guidelines facing WTO service negotiation in the area of broadcasting.

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A Study on the Status and Gap Analysis of Public Library in Chungcheongnam-do (충청남도 공공도서관 현황 및 격차 분석 연구)

  • Oh, Seon-Kyung
    • Journal of Korean Library and Information Science Society
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    • v.53 no.2
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    • pp.215-239
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    • 2022
  • All public libraries are local public goods and cultural infrastructures whose ideological pillars are publicly operated, free, and open to all. This identity is justified when the public library provides various knowledge information, various programs, and community space to local residents within the service area, and ultimately contributes to the cultural development of the nation and society. To this end, the country and local governments must expand the number of individuals that meet legal standards, deploy competent professionals, and provide facilities and spaces that are easy to access and use. However, if there is a gap in infrastructure and services between regional public libraries, it causes inequality in access and use of residents, which inevitably leads to information gap and cultural welfare gap. Therefore, this study was analyzed the relative gap using the location quotient, key infrastructure indicators and service indicators of public libraries of regional government in Korea and basic local government in the Chungnam region from the viewpoint that the balanced development and capacity building of public libraries must precede the establishment of a public library in Chungnam region as a life-friendly knowledge information service institution, culture enjoyment and lifelong learning space. Based on the results, a method to resolve the gap was suggested by dividing the elements of gaps in public libraries into accessibility, core infrastructure, and services, focusing on vulnerable cities and counties in the Chungnam region.

A Study of Individuality of Seung_Hwan Lee's Music Represents (이승환의 음악에서 나타나는 개성에 관한 연구)

  • Lim, Hae-Kwon;Cho, Tae-Seon
    • Journal of Digital Convergence
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    • v.13 no.11
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    • pp.409-415
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    • 2015
  • Summary. With the advent of the internet and the concept of social network service, people of present days are flooded daily with new varieties of the communication channel. One of the most affected group of people may be singing artists. This over-growing number of communication channels pushes singers to put just as many efforts to establish and groom his or her unique identity as an artist. In old 'pre-internet' days, any singing artist's superficial features, like the tone of voice or stage presentation, were the only transcriptive criteria upon which the artist was adjudicated. New developments in technology, however, have set a new paradigm for singing artists of the present day. Respective criteria of today extend beyond the realm of music and comprise musicianship, requiring much scrupulous attention on the various area to propagate and protect one's unique identity as an artist. In light of this phenomenon, this study looks into Mr. Lee, Seung Hwan whom may undoubtedly be one of the most representative ballad singers of 90's. We can probably see his music in 5 features such as Rock Sound based on using various instruments, World Music Sound, Massive Choir, Challenge for the New Style, Lyrics of Life. As a singer-songwriter, he colored numerous albums and influenced the era, unlike many others. He still works vigorously, worthy of his epithet, a 'present-progressive' artist. The object of this study is how Mr. Lee has been proactively dealing with the phenomenon above.

Users' Perception and Behavioral Differences Depending on Chatbot Agent Identities (챗봇 에이전트 정체성(identity)에 따른 사용자의 인식 및 행동 차이에 대한 연구 개인, 기관, 기계 에이전트의 차이를 중심으로)

  • Kim, Yoojung;Han, Sang Kyu;Yoon, Zongmuk;Heo, Eunyoung;Kim, Jeong-Whun;Lee, Joongseek
    • Journal of the HCI Society of Korea
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    • v.12 no.4
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    • pp.45-55
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    • 2017
  • In recent years, some service providers have introduced chatbot agents to provide engagement in the healthcare field. However, current research on chatbot agents is still limited to designing various chatbot identities for healthcare services. By contrast, this study aims to investigate how various agent identities affect users' perceptions and behaviors differently. We developed three chatbot agents with different identities: a doctor (an individual), a hospital (an institution), and a virtual agent (a machine). Then, we recruited 36 users and divided them into three groups, each using a different chatbot agent. They were asked to track their behaviors and review advice from the chatbot agent for six days. Post-hoc surveys and interviews were conducted in order to investigate users' perceptions. The findings are as follows: participants felt more trusting and intimate with the doctor and hospital agents than with the virtual agent. Many of the participants preferred the hospital agent due to its higher reliability. However, all three agents did not lead the participants to change their behaviors. This study contributes to providing practical guidelines for designing chatbots in the healthcare field by studying users' perceptions and behaviors depending on chatbot identities.

The Free Trade Agreement on Broadcasting Service between Korea and USA and Meaning of Cultural Diversity Agreement (한.미간 방송 시장 개방(FTA) 협상과 문화다양성협약의 의의)

  • Na, Nak-Gyun
    • Korean journal of communication and information
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    • v.35
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    • pp.36-86
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    • 2006
  • The industrialization and globalization in the field of broadcasting are rapidly proceeded by extension of multilateral agreement as GATT and WTO, and by expansion of bilateral FTA. The broadcasting gets important in the industries according to the change of broadcasting environment grounded on industrial logic. As the broadcasting products become an important article of trade, broadcasting industry is the best bet in the cultural industries. In the international trade, the USA and Japan will treat cultural products the same as common goods and keep in the frame of free trade. On the contrary, the EU nations and Canada take a position that the cultural products are common goods and also public goods at the same time, and that therefore the cultural products will be excepted from the free trade. But this so called cultural exception, which is formed in the multilateral free trade agreement, is merely a temporal countermeasure, not a fundamental alternative especially in the present circumstances of DDA negotiation of WTO and of enlargement of FTA by the USA. So a nation shall carry out policies for cultural identity and cultural autonomy by the guarantee of Cultural Diversity Agreement of UNESCO, and organize a new cultural exchange order which substitutes the trade order by trade agreements.

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Design of a Real-Time Certificate Status Validation Mechanism Using Identity Information Hash Value of Signer (서명자의 신원정보 해쉬값을 이용한 실시간 인증서 상태 검증 메커니즘의 설계)

  • Kim Hyun-Chul;Kim Jung-Jae;Lee Jong-Hee;Oh Hae-Seok;Jun Moon-Seog
    • The KIPS Transactions:PartC
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    • v.13C no.2 s.105
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    • pp.147-154
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    • 2006
  • The certificate status validation mechanism is a critical component of a public key infrastructure based on certificate system. The most generally mechanisms used these days are the use of the certificate revocation list and the real-time certificate status protocol. But the certificate revocation list can not give the real-time certificate status because the certificate is being delivered periodically, and the real-time certificate status protocol method will generate a concentrated load to the server because the protocol in the central server will be accessed whenever a certification is necessary. It will also take a long time to validate the certificate because each trade has to send mass information through the network. This paper will present that real-time validation is guaranteed as the real-time certificate status protocol method and the traffic congestion in the network Is reduced in a way that the certification would be requested using the user information hash value and would be validated using the user information kept in the certification authorities and the service providers. Based on the this study, we suggest a real-time certificate status validation mechanism which can reduce the certificate status validation time using the signed user information hash value. And we confirm speed of certificate status verification faster than existing CRL(Certificate Revocation List) and OCSP(Online Certificate Status Protocol) method by test.