• 대한인간공학회지
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• 제31권1호
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• pp.125-130
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• 2012

Objective: This paper discusses how service design is related to two well-known disciplines, interaction design and cognitive systems engineering, which are applied to the design of software, websites and mobile phones, and the design of control room of nuclear power plants and cockpit control, respectively. Background: Service design has been spotlighted recently due to its promisingness to service industry. Successful cases of service design are widely shared among designers. Service design, however, is treated as practice rather than a discipline. Method: It was discussed that it is important to consider the interaction between customers and services as in interaction design, and some domains are complex enough and have functional limitation as in cognitive systems engineering. Results: Models and design tools of the disciplines are introduced and applied to service design practices. Conclusion: It was concluded that service design has the characteristics of both interaction design and cognitive systems engineering.

• 제어로봇시스템학회논문지
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• 제22권2호
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• pp.153-161
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• 2016

This paper proposes a bridge model for data exchange and service invocation between OPRoS and ROS platforms, shows the validity of the proposed model via applications, and compares the proposed model with the OPRoS platform and the ROS platform using performance measures such as data exchange time and service response time. The proposed model operates independently of OPRoS and ROS Platforms using its configuration file with mapping information among the OPRoS data/service port and the ROS topic/service. The configuration file makes easy connections between OPRoS data/service and ROS topic/service without changing the source code of the platform and components.

• 융합보안논문지
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• 제10권3호
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• pp.69-75
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• 2010

현재, 동일한 네트워크를 다수의 사용자가 사용할 경우, 네트워크 부하가 급증하여 통신 서비스의 품질이 저하되며, 원활한 통신 서비스의 지원이 어렵다. 본 논문에서는 VoIP 서비스 사용자가 원활하게 통신 서비스를 제공받을 수 있도록 보장하는 정책기반 VoIP 서비스 QoS 관리시스템에 대하여 제안한다. 본 연구에서 제안한 시스템을 사용하면 대용량의 네트워크 부하가 걸리는 상황에서도 사용자의 VoIP 서비스의 품질 보장이 가능하며, 정책기반 QoS 관리를 통해 전체 네트워크의 효율적인 운용이 가능하도록 하였다.

• 한국통신학회논문지
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• 제21권8호
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• pp.1958-1969
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• 1996

This paper proposed a new approach to adaptive call admission control based on a neural network for multiple service classes with different quality of service (QoS) in the ATM-based Broadband Integrated Services Digital Networks. the proposed method extend Hiramatsu's neural network based "leaky pattern table" method for the single QoS[1, 2, 3] to deal with multiple services with different QoS by constructing multiple pattern tables based on each service's acceptance or rejection at the call set-up requests, and by simultaneously controlling each service's QoS according to the target QoS of the service and the trunk capacity. Computer simulation results on two service classes with different traffic characteristics and different cell loss rates as QoS, highlight good performance and effectiveness of the proposed call admission controller for multiple service classes.e classes.

• 한국컴퓨터정보학회논문지
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• 제24권4호
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• pp.185-193
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• 2019

In this paper, we propose the effects of programming-based TPACK educational program on the pre-service teacher's self-efficacy beliefs for technology integration. For this study, pre-service teachers who received programming education and TPACK education based on ICT were set as control group and pre-service teachers who received programming-based TPACK education as experimental group. In order to observe the change, the pre-service teachers conducted the test tool to measure the self-efficacy beliefs for technology integration before and after applying the educational program. As a result of the study, only the pre-service teachers who received the programming-based TPACK education showed significant improvement in the self-efficacy beliefs for technology integration. Furthermore, in the post-test, the experimental group showed a significantly higher difference than the control group. Through this study, it was concluded that programming-based TPACK educational program is effective in enhancing pre-service teacher's self-efficacy beliefs for technology integration.

• 한국엔터테인먼트산업학회논문지
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• 제15권7호
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• pp.249-257
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• 2021

최근 세계적 감염질환 확산 방지 및 사회적 대처 방안으로 다중이용시설의 필수적 환경개선인 스마트기기를 활용한 비대면 본인인증, 출입관리서비스 제공이 가능한 얼굴정보처리기술에 대한 관심과 요구가 증가하고 있다. 본 연구는 지속적인 출입관리체계를 수립하기 위한 다중이용시설분류체계 및 적용서비스분야를 정의하고 이원화된 출입관리 시스템, 개인·측정정보 유형 분석을 통해 확장성을 고려한 서비스플랫폼의 사용성 개선방안과 이에 따른 서비스 로드맵을 제안하고자 한다. 또한 활용도에 따른 일회성, 다회성으로 인증해야하는 다중이용시설 적용서비스분야인 물리적 출입관리 시스템 서비스플랫폼 개선을 목표로 한다. 향후 본 연구의 방법론이 논리적 출입관리 시스템 유형의 서비스플랫폼으로 적용될 수 있을 것으로 기대한다.

• 한국컴퓨터정보학회논문지
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• 제28권11호
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• pp.73-80
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• 2023

본 논문은 클라우드 서비스 시장을 활성화하기 위해 중요 정보의 접근을 보호하는 기술을 제안하였다. 클라우드 서비스 시장의 여러가지 저해요소 중에 클라우드 시스템에 저장되는 중요한 대외비 및 개인정보가 유출될 수 있는 문제를 해결하기 위한 기술을 제안하였다. 클라우드 서비스 제공자와 일반 사용자가 클라우드 자원에 대한 접근을 통제하여 중요 정보를 보호 할 수 있도록 하였다. 시스템 관리자는 시스템의 유지 및 관리를 위해 슈퍼유저의 권한을 갖는다. 클라이언트 컴퓨팅 서비스는 외부의 클라우드 서비스 공급자가 관리하고 정보 또한 외부시스템에 저장된다. 이러한 환경으로부터 사내의 중요 정보를 보호하기 위해 클라우드 서비스 공급자를 포함한 모든 사용자가 인증을 받고 자원을 접근할 수 있도록 하였다. 제안한 접근통제 기술을 통해 클라우드 컴퓨팅 자원에 대한 기밀성과 신뢰성 서비스를 제공하여 클라우드 서비스 시장의 활성화를 기대한다.

• 한국실내디자인학회논문집
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• 제17권6호
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• pp.63-70
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• 2008

The service sector is growing and service is complicated with various customer needs in the competitive markets. Bill Hollins urges that services must be designed. I believe that service experiences must be designed with servicescape as an environment surrounding services. Servicescape is the physical and social environments of service. Service experiences do not depend only on the aesthetic impression of physical servicescape. One of the main characteristics of services is that the most value of services are accomplished from interaction between customer and service encounters. The design of physical servicescape affects the interaction between customer and service encounters and the behavior of both customer and service suppliers' including social factors such as display emotions and the interpersonal distance between customers. Servicescape design should control tangible and intangible area of service events. In addition servicescape design creates customer's good experiences in the servicescape. This research proposes the possibilities and proper design process of servicescape design. Servicescape Design should control the activities including interrelations of participants, efficient service delivery process, and the united images of services for creating the satisfied service experience values.

• 한국식생활문화학회지
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• 제26권3호
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• pp.271-278
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• 2011

The purpose of this study was to examine the effect of customer perceptions of control within the dining experience on customer satisfaction. Customer perceptions of the resulting pace of the service encounter negatively impacted their satisfaction ratings during the stages of ordering, production, and payment in a restaurant. The moderating influence of perceived service pace satisfaction during service stages in a restaurant on the relationship between perceived service pace and customer satisfaction was also examined. Perceived service pace satisfaction was examined using expectancy disconfirmation theory. The effect of perceived pace on customer satisfaction was moderated by perceived service pace satisfaction during the production stage with a greater tolerance to a faster pace during the ordering stage. The management needs to consider the negative effect of service encounter pace on customer satisfaction. Perceived service pace satisfaction during the service stages in a restaurant should also be factored into strategy development for duration control.

• ETRI Journal
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• 제39권3호
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• pp.345-352
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• 2017

Traffic management is a highly beneficial mechanism for satisfying quality-of-service requirements and overcoming the resource scarcity problems in networks. This paper introduces an optimal connection admission control mechanism to decrease the packet loss ratio and end-to-end delay in cognitive radio sensor networks (CRSNs). This mechanism admits data flows based on the value of information sent by the sensor nodes, the network state, and the estimated required resources of the data flows. The number of required channels of each data flow is estimated using a proposed formula that is inspired by a graph coloring approach. The proposed admission control mechanism is formulated as a semi-Markov decision process and a linear programming problem is derived to obtain the optimal admission control policy for obtaining the maximum reward. Simulation results demonstrate that the proposed mechanism outperforms a recently proposed admission control mechanism in CRSNs.