• Title/Summary/Keyword: Service assessment

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Correlation Effect of Maintenances on Probabilistic Service Life Management (확률론적 구조물 수명관리의 유지보수 상관관계 영향 평가)

  • Kim, Sunyong
    • Journal of the Korea institute for structural maintenance and inspection
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    • v.20 no.1
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    • pp.48-55
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    • 2016
  • The assessment and prediction of service life of a structure are usually under uncertainty so that rational probabilistic concepts and methods have to be applied. Based on these rational assessment and prediction, optimum maintenance strategies to minimize the life-cycle cost and/or maximize the structural safety can be established. The service life assessment and prediction considering maintenance actions generally includes effects of maintenance types and times of the structural components on the service life extensions of structural system. Existing researches on the service life management have revealed the appropriate system modeling considering the correlation among the components is required for system reliability analysis and probabilistic service life estimation. However, the study on correlation among the maintenance actions is still required. This paper deals with such a study for more effective and efficient service life management. In this paper, both the preventive and essential maintenances are considered for the extended service life estimation and management.

A Study on Using U-Service to Strengthen Urban Competitiveness

  • Shin, Jin-Dong;Lee, Jae-Won;Lee, Sang-Hun;Kim, Hyong-Bok
    • Spatial Information Research
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    • v.17 no.4
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    • pp.417-430
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    • 2009
  • This study examined correlations between U-Service for U-City and assessment indicators for urban competitiveness. The results of this study show that U-Service is used as a means of strengthening urban competitiveness in six types of cities, despite the differences in degree of contribution. The proper use of U-Service in Safety & Health City and Vitality (Economy) City has significantly contributed to strengthening the competitiveness of such cities. Of the assessment items for urban competitiveness, common items and Culture City type show that U-Service has not contributed much to strengthening urban competitiveness. The analysis shows that because common items are part of the assessment items for urban policies, these items are not suitable to the character of a U-City that implements U-Service through intelligent physical facilities. On the other hand, U-Service related to the Culture City type is relatively less developed. This study found out that U-Service could be used to reinforce urban competitiveness.

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Relationship between Medical Service Specialization and Operational Performance in Hospitals: Focusing on Length of Stay and Medical Expense (병원 진료의 전문화와 운영 성과 간의 관계: 재원일수와 급여비용을 중심으로)

  • Yoo, Hai-Won;Kim, Kyoung-Hoon
    • The Korean Journal of Health Service Management
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    • v.10 no.1
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    • pp.1-11
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    • 2016
  • Objectives : Medical service specialization could have positive effects on their profits and medical service quality. This study was to examine the relationship between medical service specializations and operational performance in hospitals. Methods : We used the National Inpatient Sample data provided by the Health Insurance Review and Assessment Service from 2010 to 2013. The hospital operational performance was determined by measuring the specialization level of the hospital based on DRGs. Results : The information theory index was 2.38 in 2010, 2.38 in 2011, 2.37 in 2012, and 2.37 in 2013. A multiple regression model was constructed which showed that if the specialization level becomes higher, it decreases the length of stay per case with an increase in medical expense. Conclusions : Differentiation and concentrated medical service specialization strategy have had a positive effect on the operational performance of hospitals.

The Characteristics of the PCK Components of Pre-Service Secondary Chemistry Teachers Considered in Developing Performance Assessment (중등 예비 화학교사의 수행평가 개발 과정에서 나타나는 교과교육학 지식(PCK) 요소의 특징)

  • Noh, Taehee;Lee, Jaewon;Kang, Sukjin;Han, JaeYoung;Kang, Hunsik
    • Journal of The Korean Association For Science Education
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    • v.37 no.2
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    • pp.291-299
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    • 2017
  • In this study, we investigated the characteristics of the PCK components of pre-service chemistry teachers considered in the processes of developing performance assessment. Eight pre-service teachers participated in this study. After the workshop for performance assessment, they developed performance assessment through the planning, embodying and small group discussion step. Their activities were recorded and videotaped. Semi-structured interviews were also conducted. It was found that the PCK component considered in developing performance assessment individually was mainly the knowledge of assessment in science. The proportions of knowledge of curriculum, instructional strategies and students were found to be relatively low. The feedback on students' performance was not considered at all. The orientation to traditional assessment which emphasized on the objectivity of assessment, was stronger in the embodying step rather than in the planning step. During the planning step, the integrations among the PCK components mainly appeared with the knowledge of instructional strategies. However, they hardly appeared in the embodying and discussion steps. The main characteristics of the PCK in small group discussion were similar with those in the embodying step. Some PCK components were considered more in small group discussion, but most discussions were in the traditional perspectives.

A Study on Application of Open Platform of Spatial Information for Improvement of Environment Impact Assessment Supporting System (환경영향평가 정보지원시스템 개선을 위한 공간정보 오픈플랫폼 활용방안)

  • Song, Dae-Ho;Ryu, Ji-Won;Jung, Eung-Ho
    • Journal of the Korean Association of Geographic Information Studies
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    • v.18 no.1
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    • pp.105-119
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    • 2015
  • A case study to test the open API service functions of Geographic Information Open Platform(Vworld) for Environmental Impact Assessment was carried out for improving the function of Environmental Impact Assessment Geographic Information System(EIAGIS) which is one of Environmental Impact Assessment Supporting System(EIASS) used for current Environmental Impact Assessment. Followings are the summary of the study. First, utilization of EIAGIS was low since DB renewal was limited and the quality of 2D based topographic information was low. A new service which could respond to practitioners' needs could be developed to use a open API service of Vworld provided by the Ministry of Land, Infrastructure and Transport to make up those disadvantages. EIASS with Vworld could provide a consulting service from the beginning stage of business plan and make improvements of confidence as well as fast agreements since both consultation agencies and assessment agencies are using a same program during Environmental Impact Assessment process with customized information.

Service Life Assessment of Construction Sealants with Accelerated Degradation Test (가속열화시험에 의한 건축용 실란트의 사용수명 평가)

  • Kwon, Young-Il;Kim, Seung-Jin;Lee, Hyoung-Wook
    • Journal of Applied Reliability
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    • v.7 no.4
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    • pp.149-162
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    • 2007
  • Field and accelerated tests are performed to assess the service life of construction sealants. Mathematical degradation models for tensile strength and elongation, that are the two major performance characteristics of sealants, are derived from the test results. Accelerated degradation test methods for assessing service life of construction sealants are developed based on the degrading performance and a numerical example is provided.

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Effect on Acceptance Intentions to Service Quality factors of Social TV : Focus on Technology Acceptance Model (소셜TV 서비스품질 요인이 수용의도에 미치는 영향 : 기술수용모형(TAM)을 중심으로)

  • Kwon, Dosoon;Hwang, Changyu;Hong, Soongeun
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.11 no.3
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    • pp.201-218
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    • 2015
  • The purpose of this study is to verify a causal relationship between social tv services and intended acceptance of social tv service through the SERVQUAL five dimensions which mean generally assessment of superior user. Also I am going to analyze that how factors of intended acceptance of social tv service effect on intended acceptance through perceived usefulness and perceived ease of use based on Technology Acceptance Model which provides theoretical basis for behavior response of information technology. This study is significant that social tv combine the five dimensions of service quality that mean assessment of overall excellent or superior user and Technology Acceptance Model that provides theoretical basis for describing an behavior response of information technology.

Improvement of Physical Condition Assessment in Water Mains (상수도 관로의 물리적 상태평가 기준 개선)

  • Kim, Ju-Hwan;Lee, Doo-Jin;Bae, Cheol-Ho;Ahn, Hyo-Won;Hwang, Jin-Soo;Choi, Doo-Yong
    • Proceedings of the Korea Water Resources Association Conference
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    • 2010.05a
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    • pp.1710-1715
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    • 2010
  • Service life of water pipes buried in the underground is considerably affected from various factors such as environmental characteristics, pipe characteristics, operation and maintenance, etc. Therefore it is difficult to determine their service life as uniformly the same value assigned by related laws and ordinances. As a result, the service life should be determined by the technical judgement based on the assessment for the condition of water pipes. In this study, It was established that the methodology could predict present and future failure risk, and plan short and long-term strategies for replacement/rehabilitation through the assessment for the physical deterioration and economical values of buried water pipe. The methodology was applied for the verification and reliability to several sites selected in multi-regional transmission pipelines. The proposed method could helps to support reasonable and economical decision of rehabilitation/replacement in the present and future. To improve conventional assessment method of aged water pipes, affecting factors are simplified based on the statistical analysis results from the measured data in the field and the physical deterioration mechanism for better reliability. Also, the guide-line is developed to carry out the reasonal rehabilitation planning through water pipe condition assessment.

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Evaluation of Service Quality in Self-Service Technology: Based on Grounded Theory for Unmanned Order Payment Technology (셀프서비스 기술에서의 서비스 품질 평가: 무인주문결제기술에 대한 근거이론 접근)

  • Ruofei, Ma;Koh, Joon;Park, Sangcheol
    • Journal of Information Technology Services
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    • v.21 no.1
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    • pp.21-40
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    • 2022
  • Advances in information and communication technology have introduced self-service technologies (SSTs) to service companies, changing the way they serve. In addition, as SSTs are expanding for low cost and high efficiency, opportunities for technology to interact with consumers have increased. Restaurant managers have the advantage of the SSTs win-win strategy, which allows consumers to freely receive the products or services they want, but some consumers have low satisfaction of the SSTs, especially elder people and the blind. This study examines the effect of unmanned order payment technology on service quality evaluation. For this, we interviewed a total of 12 consumers in their 10s to 50s with the experiences of using unmanned order payment technology, applying the Grounded Theory Method(GTM). Through a review of the research participant interview materials, totally 84 concepts were derived and the concepts were analyzed to derive 15 subcategories and 10 upper categories. Finally, a paradigm model of the effect of unmanned order payment technology on service quality assessment was derived. It also found the importance of consumers' sense of obligation to use unmanned order payment technology, recognition of advantages (e.g., time savings), recognition of shadow labor, and recognition of whether the technology usage process is in the service quality assessment stage.

Qualitative Assessment for Hazard on the Electric Power Installations of a Construction Field using FMEA (FMEA를 이용한 건설현장 전력설비의 위험성에 대한 정성적 평가)

  • Kim Doo-hyun;Lee Jong-ho
    • Journal of the Korean Society of Safety
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    • v.19 no.4 s.68
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    • pp.36-41
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    • 2004
  • This paper presents an qualitative assessment for hazard on the electric power installations of a construction field using FMEL The power installations have the mission to maintain the highest level of service reliability on the works. The more capital the electric power invest the higher service reliability they plausibly will achieve. However, because of limited resources, how effectively budgets can be allocated to achieve service reliability as high as possible. The assessment typically generates recommendations for increasing component reliability, thus improving the power installation safety. The FMEA tabulates the failure modes of components and how their failure affects the power installations being considered. Tn order to estimate the risks of a failures, the FMEA presents criticality estimation or risk priority number using the severity, occurrence, and detectability. The results showed that the highest components of the risk priority number among components were condenser, transformer, MCCB and LA. And In case of the criticality estimation, the potential failure modes were abnormal temperature rise, insulation oil leakage, deterioration for the transformer, overcurrent for the MCCB and operation outage fir the LA.