• Title/Summary/Keyword: Service User

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A study on prospects of new digital contents service based on Web 2.0 (웹 2.0 환경의 새로운 디지털 콘텐츠 서비스 전망에 관한 연구)

  • Kim, Jae-Ha
    • Journal of Broadcast Engineering
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    • v.12 no.5
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    • pp.452-459
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    • 2007
  • The Internet is encountering a new turning point owing to the raising Web 2.0. A user Just receives the information and service provided by a service provider in the existing web 2.0, but a user can create a new service for himself using an application program and data provided in web 2.0. The digital content market is producing a new service according to Web 2.0. The specific service among them is User Created Contents(UCC) and it is leading to the participation and interesting of user SecondLife also which is the type as Social Network Service(SNS) and VR, is placing as a new service type. This paper defines Web 2.0 environment and classifies as UCC, SNS and Virtual Reality(VR) and defines a variety services shown in new environment. It also analyzes shortcomings and then prospect a new type of service which will be shown in the future.

A Study on the Determinants of Continuance Intention in Mobile Internet Service: A Relationship Development Perspective

  • Kim, Hee-Woong;Kwahk, Kee-Young
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2007.11a
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    • pp.273-287
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    • 2007
  • The mobile Internet (M-Internet) service is a form of subscription-based information Systems (IS) services in which usage continuance is essential for the eventual success of the service providers. However, previous research on IS continuance has focused mainly on the technology user aspects despite the fact that the user plays a dual role of being a technology user and service consumer in many IS usage contexts. This study thus aims to examine IS continuance based on the theoretical foundation of dedication-based and constraint-based customer relationship development in the context of M-Internet service. Four customer relationship development factors (satisfaction, perceived value, familiarity, and switching costs) are identified and tested on how they affect continuance intention from a survey conducted on M-Internet service users. Then, the results of this study are discussed along with its limitations and implications.

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Analysis of the performances of random access channels in multi-service multi-user OFDMA systems according to resource management schemes (다중 서비스 다중 사용자 OFDMA 시스템에서의 자원할당방식에 따른 임의접근 채널 성능 분석)

  • Koo, In-Soo;Lee, Young-Du
    • Proceedings of the KIEE Conference
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    • 2007.04a
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    • pp.237-239
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    • 2007
  • In the paper, we analyze the performances of random access channels in multi-service multi-user OFDMA systems. The resource of the random access channels in OFDMA systems is the nubmer of available sub-channels and PN-codes. For given available sub-channels and PN-codes. we analyze the performances of the random access channels of OFDMA systems according to three resource allocation methods (resource full sharing, resource partial sharing, resource partition) in tenus of the access success probability, the blocking probability, the access delay and the throughput of each service class. Further, we find the feasible region of the access probability of each service class in which the allowable minimum access success probability, the allowable maximum blocking probability and the allowable maximum access delay are satisfied. The results also can be utilized to find proper region of the access probabilities of each service class for differentiated quality of service(QoS)s, and for the system operations.

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Context-aware Framework for Personalized Service (개인화 서비스 지원을 위한 상황인식 프레임워크)

  • Chang, Hyo-Kyung;Kang, Yong-Ho;Jang, Chang-Bok;Choi, Eui-In
    • Journal of Digital Convergence
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    • v.10 no.1
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    • pp.301-307
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    • 2012
  • The development of mobile devices and the spread of wireless network help share and exchange information and resources more easily. The bond them to Cloud Computing technology help pay attention to "Mobile Cloud" service, so there have been being a lot of studies on "Mobile Cloud" service. Especially, the important of 'Personalization Service' which is customized for each user's preference and context has been increasing. In order to provide appropriate personalization services, it enables to recognize user's current state, analyze the user's profile like user's tendency and preference, and draw the service answering the user's request. Most existing frameworks, however, are not very suitable for mobile devices because they were proposed on the web-based. And other context information except location information among user's context information are not much considered. Therefore, this paper proposed the context-aware framework, which provides more suitable services by using user's context and profile.

A Fusion Context-Aware Model based on Hybrid Sensing for Recommendation Smart Service (지능형 스마트 서비스를 위한 하이브리드 센싱 기반의 퓨전 상황인지 모델)

  • Kim, Svetlana;Yoon, YongIk
    • KIPS Transactions on Computer and Communication Systems
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    • v.2 no.1
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    • pp.1-6
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    • 2013
  • Variety of smart devices including smart phone have become and essential item in user's daily life. This means that smart devices are good mediators to get collecting user's behavior by sensors mounted on the devices. The information from smart devices is important clues to identify by analyzing the user's preferences and needs. Through this, the intelligent service which is fitted to the user is possible. This paper propose a smart service recommendation model based on user scenario using fusion context-awareness. The information for recommendation services is collected to make the scenario depending on time, location, action based on the Fusion process. The scenarios can help predict a user's situation and provide the services in advance. Also, content categories as well as the content types are determined depending on the scenario. The scenario is a method for providing the best service as well as a basis for the user's situation. Using this method, proposing a smart service model with the fusion context-awareness based on the hybrid sensing is the goal of this paper.

Context-aware Protype for Adaptive Recommendation Service on Mobile (모바일 환경에서 능동적 추천 서비스를 위한 상황인식 프로토타입)

  • Chang, Hyo-Kyung;Kang, Yong-Ho;Choi, Eui-In
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.12 no.1
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    • pp.257-264
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    • 2012
  • The development of mobile devices and the spread of wireless network help share and exchange information and resources more easily. The bond them to Cloud Computing technology help pay attention to "Mobile Cloud" service, so there have been being a lot of studies on "Mobile Cloud" service. Especially, the important of 'Recommendation Service' which is customized for each user's preference and context has been increasing. In order to provide appropriate recommendation services, it enables to recognize user's current state, analyze the user's profile like user's tendency and preference, and draw the service answering the user's request. Most existing frameworks, however, are not very suitable for mobile devices because they were proposed on the web-based. And other context information except location information among user's context information are not much considered. Therefore, this paper proposed the context-aware framework, which provides more suitable services by using user's context and profile.

The Effects of Webtoon User's Perceived Usability and Interactivity on Service Satisfaction and Willingness to Pay (웹툰 서비스의 사용편리성과 상호작용적 행위가 서비스 만족과 지불의사에 미치는 영향)

  • Chae, Jung-Hwa;Han, Chang-Wan;Lee, Yeong-Ju
    • Cartoon and Animation Studies
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    • s.38
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    • pp.259-286
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    • 2015
  • This study investigates the effect of the motivation to use webtoon and the convenience of use(the character of the webtoon service) on the interactivity, and then examines how the interactivity affect the webtoon user's satisfaction and willingness to pay. Using factor analysis, this study found two motivations to use webtoon including 'information acquisition', 'entertainment and easiness of access'. These motivations have an influence on the interaction of the content and Webtoon's user and of Webtoon's users. The motivation of the entertainment and easiness of access is more influential to user's interactivity. The convenience of use is divided two types that are the convenience of the searching information and service. The convenience of webtoon service has positive influence of two types of interaction. The last results find that webtoon user's satisfaction is influenced by gender, the convenience of the searching information and using service. The satisfaction of the female user is higher than man. The more convenience of use is, the more satisfaction of users will be. Willingness to pay is influenced by age, the convenience of webtoon service, and the user's interactivity. The older users are, the more convenience of webtoon service is, and the more the user's interactivity, the higher willing to pay will get. The implications of the findings are discussed in terms of the way to change the profit structure of webtoon service and suggest to increase the interactivity in webtoon service.

The Effect of Weather Information System'Quality Factor on User Satisfaction and Business Performance (기상정보시스템 품질요인이 이용자 만족과 사업성과에 미치는 영향)

  • Song, Gwangsuk;Kim, Gyuwhan;Yoo, Hanjoo
    • Journal of Korean Society for Quality Management
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    • v.45 no.1
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    • pp.93-116
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    • 2017
  • Purpose: The purpose of this study is to suggest a key quality factor affecting user satisfaction based on quality attribute of weather information system and additionally, a managerial implication for activating weather information service market by analyzing causal relevance between weather information system and business performance. Methods: As its method, a causal relevance of quality factor of weather information system affecting satisfaction and business performance was analyzed by using structural equation model. An enterprise utilized in analysis sample performed a survey by targeting 186 distribution/logistics and general manufacturing company. Results: It was revealed that information, service quality of weather information system exerted a significant influence on user satisfaction and it did not take a significant influence on business performance in terms of quality of information, system and service. A significant relevance between user satisfaction and business performance was strong supported. Finally, it was revealed that utilization level of weather information system had a moderating effect on business performance. Conclusion: Domestic weather information system mainly focused on information utilization based weather information system and additional service level utilizing weather information is very low in practical terms. Therefore, in order to expand domestic weather related service market, systematic market expansion strategy of providing corporate customized service and case enlargement would be required.

A Study on the Service Quality Evaluation of Older Persons in Public Libraries by the Use of LibQUAL+: The Case of G-gu in Seoul (LibQUAL+를 적용한 공공도서관 노인 서비스 품질 평가에 관한 연구)

  • Kim, Bo-il;Kim, Seon-Ho
    • Journal of Korean Library and Information Science Society
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    • v.48 no.1
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    • pp.319-344
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    • 2017
  • As the social environment changes, the public library's services for older persons need to be improved from a new perspective. Therefore, this study analyzed the relationships among user satisfaction of major services, overall service satisfaction, service quality components (i.e., service affection, information control, and library as place), and re-use intention according to demographic characteristics by evaluating the public library's services for older persons with applying LibQUAL+ and surveying the user satisfaction. This study proposed to provide appropriate information and service according to the changes of the elderly user environment, develop the library collection according to the diversified information needs by older users, and allocate personnel who could offer a service to older people.

Location based Service with Temporal Reasoning (시간적 추론이 적용된 위치 기반 서비스)

  • Kim Je-Min;Park Young-Tack
    • Journal of KIISE:Software and Applications
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    • v.33 no.3
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    • pp.356-364
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    • 2006
  • 'Ubiquitous Computing' is the most important paradigm of the next generation Information-Communication technology. The one of important problems to develop ubiquitous computing service system get hold of relations between times of transfer objects and events of transfer objects. Another problem is what reason transfer-pattern through location data of transfer objects. In this paper, we propose an approach to offer temporal-relation service in ubiquitous computing environment. The first is temporal reasoning in service viewpoint. The second is temporal reasoning to record user's preference. Users have preferences that are closely connected with time. These preferences are recorded at user profile. Therefore, the user profile-based ubiquitous service system can offer suitable service to users.