• 제목/요약/키워드: Service Triangle

검색결과 36건 처리시간 0.016초

삼각형의 결정조건과 합동조건에 대한 교수학적 분석 (Didactical Analysis on Triangle-Determining Conditions and Triangle-Congruence Conditions)

  • 임재훈
    • 대한수학교육학회지:수학교육학연구
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    • 제15권2호
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    • pp.131-145
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    • 2005
  • 이 논문은 중고등학교 학생들과 예비수학교사를 대상으로 삼각형의 결정조건과 합동조건에 대한 이해의 양상의 일단을 조사하고, 삼각형의 결정조건과 합동조건에 대해 교수학적으로 분석한 것이다. 연구 결과의 일부를 제시하면 다음과 같다. 첫째, 삼각형의 6요소 구하기 학습 지도시 중학교에서 배운 삼각형의 결정조건이 지닌 의미를 재음미할 기회를 제공해야 한다. 둘째, 무엇을 삼각형의 결정조건으로 볼 것인가는 결정조건을 탐구하는 맥락에 따라 달리 판단될 수 있는 문제이다. 셋째, 삼각형의 결정조건이 지닌 최소필수성을 인식할 수 있게 하는 교재 구성과 학습 지도가 필요하다. 넷째, 합동에서 '대응'의 중요성을 인식하게 하는 학습 지도가 필요하며, 삼각형의 합동조건에서 '대응하는' 이라는 표현이 지닌 문제점을 해소하는 방안을 모색할 필요가 있다.

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삼각퍼지수와 어의차이 척도를 이용한 서비스 품질 측정 (Using triangle fuzzy numbers and semantic differential scale to evaluate service quality)

  • 이석훈;윤덕균
    • 품질경영학회지
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    • 제32권3호
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    • pp.182-197
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    • 2004
  • In this paper we propose a new method of evaluating customers' service quality using triangle fuzzy numbers and semantic differential scale. These two parameters are useful for quantifying the customers' linguistic variables and subjective judgements. We define the Service Quality(SQ) as the ratio of the expected and perceived service and address the Agreement Rate(AR) calculated from the hamming distance in order to define the Service Rate(SR) as the geometric mean of the SQ and AR. Using the SR in the analysis of service attributes provides more appropriate to measure the customers' service quality and to establish a creative service policy for competitive service quality improvement.

퍼지수를 이용한 공공부문의 서비스 품질 속성분석에 관한 연구 (A study on the analysis of Service Quality attribute using Fuzzy numbers in Public sector)

  • 이석훈;김용필;윤덕균
    • 산업경영시스템학회지
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    • 제27권4호
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    • pp.94-104
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    • 2004
  • This paper proposed a new method to evaluate service quality attribute of perceived service quality in public sectors, using triangle fuzzy numbers and hamming distance. Our method measured the ratio of the expected and perceived service for the customers' perceived service quality. By using fuzzy numbers, This method not only overcomes linguistic variable problems but also provides more objective and direct information for service quality attributes. The discrepancy rate between expected service and perceived service that is perceived service quality is evaluated by hamming distance. To evaluate the discrepancy rate from hamming distance, we induced general solutions to compute the intersection area between two triangle fuzzy numbers and the weak or strong attributes in public sectors are clarified.

박판 강재의 고속 심 용접성에 미치는 Sn 도금의 영향 (Effect of Tin Coating on the High Speed Seam Weldability of Thn Gage Sheet Steels)

  • 김기철;이목영
    • Journal of Welding and Joining
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    • 제16권5호
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    • pp.86-92
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    • 1998
  • High speed wire seam weldability of tin coated thin gage sheet steels was investigated. Thickness and coating weight ranges of the test materials were 0.21~0.35mm and 1.1/1.1~2.8/11.2g/$m^2$, respectively. Test results indicated that the surface roughness value, Rz decreased as increasing the coating weight. The Rz was thought to be one of the important factors to influence the optimum welding condition range, $\triangle$Q. The $\triangle$Q showed close relationship with welding conditions such as welding pressure and travel speed. Higher welding pressure widened the $\triangle$Q while higher travel speed reduced the $\triangle$Q value. Results also demonstrated that tin coating weight should be optimized based on the weldability or the serviceability after welding. At th HAZ of sheet materials with thinner coating layer, tin depleted zone was produced since molten film of the coating material on the base metal agglomerated by the surface tension, which could result in reducing the corrosion resistance of the HAZ in the service environment.

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서비스 개념을 둘러싼 최근논의에 대한 비판적 고찰 (A Critical Examination of Recent Studies On the Definition of Services)

  • 서환주
    • 한국IT서비스학회지
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    • 제7권4호
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    • pp.287-300
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    • 2008
  • Our Study aims to examine, from a critical perspective, recent approaches to the definition of services, Studies that deal with the question of how to characterize services offer three types of response. The first approach developed by classical economists proposes to use technical criteria (immateriality, non-separability between consumption and production, non-storage, heterogeneity) as foundation for a specific definition of services. The second, which is today most widely cited definition, that of Peter Hill proposes an institutional or a relation-oriented definition which emphasizes service triangle. Finally, the work of Gadrey, which investigates the impact of new technologies on service activities, offers a new general definition of services that is compatible with the existence of several demand rationales.

초등예비교사 교육을 위한 수학적 과제 설계: 기하 판 위의 정삼각형이 가능한가? (Developing Mathematical Task for Pre-Service Primary Teachers: Equilateral Triangle on Dotty Grids)

  • 이동환
    • 대한수학교육학회지:수학교육학연구
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    • 제25권4호
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    • pp.675-690
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    • 2015
  • 본 연구는 초등 예비교사에게 필요한 수학지식을 가르치는 효과적인 수단으로서 수학적 과제의 특징을 논의하고 그에 맞게 과제를 설계하고 교사교육에 실행한 사례를 제시하였다. 그 결과 예비교사들은 '격자점 정삼각형 만들기' 라는 수학적 과제를 해결하면서, 주어진 상황을 수학적 문제로 변환하고 기존 지식과의 연결을 통해 문제를 변형하고 해결하며, 기존의 수학적 개념을 새로운 관점에서 보는 경험을 할 수 있었다. 이러한 경험이 예비교사의 교육에 대한 관점의 변화와 어떻게 연결되는지 그리고 교사교육에 적합한 수학적 과제 설계를 위한 조건에 대해 논의하였다.

예비중등교사의 수학화 능력을 신장하기 위한 교수단원의 설계: n-단체(simplex)의 n-부피 탐구 (A Design of Teaching Unit to Foster Secondary Pre-service Teachers' Mathematising Ability: Inquiry into n-volume of n-simplex)

  • 김진환;박교식
    • 대한수학교육학회지:학교수학
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    • 제8권1호
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    • pp.27-43
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    • 2006
  • 이 연구의 목적은 예비중등교사들의 실제적인 수학화 능력을 신장할 수 있도록 n-단체의 n-부피를 탐구하는 교수단원 를 설계하는 것이다. 이 교수단원에서는 2차원 도형인 삼각형의 넓이와 3차원 도형인 사면체의 부피를 n-단체의 n-부피로 일반화하는 것에 초점을 맞추고 있다. 이 일반화 과정에는 형식불역의 원리와 카발리에리의 원리가 적용된다. n-단체의 n-부피를 구하기 위해 n-직교삼각기둥을 정의하고, 그것의 n-부피를 공리적으로 탐색한다. 그리고 n-단체의 n-부피를 벡터와 행렬식을 이용하여 구한다. 이 교수단원을 통해 예비 중등교사들은 삼각형과 사면체의 일반화된 도형인 n-단체, 그리고 삼각형의 넓이와 사면체의 부피의 일반화된 n-단체의 부피를 이해하고 탐구할 수 있고, 학교수학과 학문수학의 자연스런 연결을 도모할 수 있다.

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Fuzzy Service FMEA 및 HOQ 행렬 대수를 이용한 서비스 시스템 설계 (Service System Design Using Fuzzy Service FMEA and HOQ Matrix Algebra)

  • 김준홍
    • 산업경영시스템학회지
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    • 제35권3호
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    • pp.155-162
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    • 2012
  • This study proposes an integrated approach that uses both a fuzzy service FMEA (failure mode and effect analysis) and HOQ (house of quality) matrix algebra in designing and improving a service system. The fuzzy service FMEA methodology applies the customer satisfaction to the fuzzy RPN model. We fuzzify only the service satisfaction that consist in two failure factors, intangible service and tangible service, to more effectively assess the customer satisfactions on service encounters. Proposed fuzzy service satisfactions with triangle membership function are defuzzified by using the Fuzzy Inference System, and these are eventually identified the ranks on the potential fail points. HOQ matrices are constructed from cause-effect relationships. It is possible for these relationship matrix to find a linear approximation solution on the engineering attributes. Thus, in order to demonstrate how the proposed methods work, practical sample of the A/S part in S Electronic Co. provides for the ranking of the engineering attributes which has been successfully implemented.

에지를 가진 평면 모노폴 안테나의 무선랜 대역 저지에 관한 연구 (A Study on Notched Wi-Fi Bandwidth of Planar Monopole Antenna with Edge)

  • 이윤민;이재춘
    • 디지털산업정보학회논문지
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    • 제9권4호
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    • pp.43-49
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    • 2013
  • In this paper, it is designed inverted triangle structural planar monopole antenna with edge and rectangle slot for UWB(Ultra Wide Band) communication (3.1~10.6 GHz) and researched in about 5.8 GHz notch structure to prevent interference between UWB systems and existing wireless systems for using Wi-Fi service. The antenna have broadband property structurally through inverted triangle structural planar monopole which have edge. and rectangle form addition planned notch slot of 1 mm and height 0.1 mm. Monopole and ground of proposed antenna exist on coplanar plane, and excite as CPW. It used FR4 epoxy dielectric substrate of ${\varepsilon}r$=4.4, and the size is $20{\times}20{\times}1.6$ mm dimension. The measured results that are obtained return loss under -10 dB through 3.1~10.6 GHz(7.5 GHz) without Wi-Fi bandwidth and maximum gain of 8.44 dBi at E-plane. Radiation pattern is about the same that of dipole antenna at all frequency. And using notch slot and it will be able to confirm the quality which becomes notch from 5.8 GHz which are a radio LAN frequency range.

퍼지수를 이용한 서비스 품질 측정에 관한 연구 (Using Fuzzy Numbers to Evaluate Service Quality(FR-SERVQUAL))

  • 이석훈;윤덕균
    • 산업경영시스템학회지
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    • 제27권3호
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    • pp.66-74
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    • 2004
  • In this paper the authors presents a new method, named FR-SERVQUAL, of evaluating perceived service quality in Public Sectors, using triangle fuzzy numbers and semantic differential scale. By conventional quantification methods, it is not easy to express the notion of a linguistic variables and customers' subjective judgements. In contrast to the conventional PZB methods which express the customers' perception of quality as a function of gap between the expected and perceived service, this paper suggests to use the ratio of the two. Through an application example, this paper shows that the current FR-SERVQUAL approach provides a more realistic way of measuring service quality compared to existing methods.