• Title/Summary/Keyword: Service Triangle

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Didactical Analysis on Triangle-Determining Conditions and Triangle-Congruence Conditions (삼각형의 결정조건과 합동조건에 대한 교수학적 분석)

  • Yim Jaehoon
    • Journal of Educational Research in Mathematics
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    • v.15 no.2
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    • pp.131-145
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    • 2005
  • This study intends to analyze didactically on triangle-determining conditions and triangle-congruence conditions. The result of this study revealed the followings: Firstly, many pre-service mathematics teachers and secondary school students have insufficient understanding or misunderstanding on triangle-determining conditions and triangle-congruence conditions. Secondly, the term segment instead of edge may show well the concern of triangle-determining conditions. Thirdly, when students learn the method of finding six elements of triangle using the law of sines and cosines in high school, they should be given the opportunity to reflect the relation and the difference between triangle-determining situation and the situation of finding six elements of triangle. Fourthly, accepting some conditions like SSA-obtuse as a triangle-determining condition or not is not just a logical problem. It depends on the specific contexts investigating triangle-determining conditions. Fifthly, textbooks and classroom teaching need to guide students to discover triangle-deter-mining conditions in the process of inquiry from SSS, SSA, SAS, SAA, ASS, ASA, AAS, AAA to SSS, SAS, ASA, SAA. Sixthly, it is necessary to have students know the significance of 'correspondence' in congruence conditions. Finally, there are some problems of using the term 'correspondent' in describing triangle-congruence conditions.

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Using triangle fuzzy numbers and semantic differential scale to evaluate service quality (삼각퍼지수와 어의차이 척도를 이용한 서비스 품질 측정)

  • Lee Seok-Hoon;Yun Deok-Kyun
    • Journal of Korean Society for Quality Management
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    • v.32 no.3
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    • pp.182-197
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    • 2004
  • In this paper we propose a new method of evaluating customers' service quality using triangle fuzzy numbers and semantic differential scale. These two parameters are useful for quantifying the customers' linguistic variables and subjective judgements. We define the Service Quality(SQ) as the ratio of the expected and perceived service and address the Agreement Rate(AR) calculated from the hamming distance in order to define the Service Rate(SR) as the geometric mean of the SQ and AR. Using the SR in the analysis of service attributes provides more appropriate to measure the customers' service quality and to establish a creative service policy for competitive service quality improvement.

A study on the analysis of Service Quality attribute using Fuzzy numbers in Public sector (퍼지수를 이용한 공공부문의 서비스 품질 속성분석에 관한 연구)

  • Lee Seok-Hoon;Kim Yong-Pil;Yun Deok-Gyun
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.27 no.4
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    • pp.94-104
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    • 2004
  • This paper proposed a new method to evaluate service quality attribute of perceived service quality in public sectors, using triangle fuzzy numbers and hamming distance. Our method measured the ratio of the expected and perceived service for the customers' perceived service quality. By using fuzzy numbers, This method not only overcomes linguistic variable problems but also provides more objective and direct information for service quality attributes. The discrepancy rate between expected service and perceived service that is perceived service quality is evaluated by hamming distance. To evaluate the discrepancy rate from hamming distance, we induced general solutions to compute the intersection area between two triangle fuzzy numbers and the weak or strong attributes in public sectors are clarified.

Effect of Tin Coating on the High Speed Seam Weldability of Thn Gage Sheet Steels (박판 강재의 고속 심 용접성에 미치는 Sn 도금의 영향)

  • 김기철;이목영
    • Journal of Welding and Joining
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    • v.16 no.5
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    • pp.86-92
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    • 1998
  • High speed wire seam weldability of tin coated thin gage sheet steels was investigated. Thickness and coating weight ranges of the test materials were 0.21~0.35mm and 1.1/1.1~2.8/11.2g/$m^2$, respectively. Test results indicated that the surface roughness value, Rz decreased as increasing the coating weight. The Rz was thought to be one of the important factors to influence the optimum welding condition range, $\triangle$Q. The $\triangle$Q showed close relationship with welding conditions such as welding pressure and travel speed. Higher welding pressure widened the $\triangle$Q while higher travel speed reduced the $\triangle$Q value. Results also demonstrated that tin coating weight should be optimized based on the weldability or the serviceability after welding. At th HAZ of sheet materials with thinner coating layer, tin depleted zone was produced since molten film of the coating material on the base metal agglomerated by the surface tension, which could result in reducing the corrosion resistance of the HAZ in the service environment.

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A Critical Examination of Recent Studies On the Definition of Services (서비스 개념을 둘러싼 최근논의에 대한 비판적 고찰)

  • Seo, Hwan-Joo
    • Journal of Information Technology Services
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    • v.7 no.4
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    • pp.287-300
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    • 2008
  • Our Study aims to examine, from a critical perspective, recent approaches to the definition of services, Studies that deal with the question of how to characterize services offer three types of response. The first approach developed by classical economists proposes to use technical criteria (immateriality, non-separability between consumption and production, non-storage, heterogeneity) as foundation for a specific definition of services. The second, which is today most widely cited definition, that of Peter Hill proposes an institutional or a relation-oriented definition which emphasizes service triangle. Finally, the work of Gadrey, which investigates the impact of new technologies on service activities, offers a new general definition of services that is compatible with the existence of several demand rationales.

Developing Mathematical Task for Pre-Service Primary Teachers: Equilateral Triangle on Dotty Grids (초등예비교사 교육을 위한 수학적 과제 설계: 기하 판 위의 정삼각형이 가능한가?)

  • Lee, Dong-Hwan
    • Journal of Educational Research in Mathematics
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    • v.25 no.4
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    • pp.675-690
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    • 2015
  • This study explore the features of mathematical tasks as an effective means to foster pre-service primary teachers' mathematical knowledge for teaching and develop mathematical task for pre-service primary teachers. As a result, prospective teachers have while solving a mathematical task, converting a given situation to a mathematical problem, and solve problems through connections with existing knowledge, and experience seeing the existing mathematical concepts from a new perspective. Finally, we discussed the conditions for a suitable mathematical task in teacher education.

A Design of Teaching Unit to Foster Secondary Pre-service Teachers' Mathematising Ability: Inquiry into n-volume of n-simplex (예비중등교사의 수학화 능력을 신장하기 위한 교수단원의 설계: n-단체(simplex)의 n-부피 탐구)

  • Kim Jin-Hwan;Park Kyo-Sik
    • School Mathematics
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    • v.8 no.1
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    • pp.27-43
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    • 2006
  • The objective of this paper is to design teaching units to foster secondary pre-service teachers' mathematising abilities. In these teaching units we focus on generalizing area of a 2-dimensional triangle and volume of a 3-dimensional tetrahedron to n-volume of n-simplex In this process of generalizing, principle of the permanence of equivalent forms and Cavalieri's principle are applied. To find n-volume of n-simplex, we define n-orthogonal triangular prism, and inquire into n-volume of it. And we find n-volume of n-simplex by using vectors and determinants. Through these teaching units, secondary pre-service teachers can understand and inquire into n-simplex which is generalized from a triangle and a tetrahedron, and n-volume of n-simplex which is generalized from area of a triangle and volume of a tetrahedron. They can also promote natural connection between school mathematics and academic mathematics.

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Service System Design Using Fuzzy Service FMEA and HOQ Matrix Algebra (Fuzzy Service FMEA 및 HOQ 행렬 대수를 이용한 서비스 시스템 설계)

  • Kim, Jun-Hong
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.35 no.3
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    • pp.155-162
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    • 2012
  • This study proposes an integrated approach that uses both a fuzzy service FMEA (failure mode and effect analysis) and HOQ (house of quality) matrix algebra in designing and improving a service system. The fuzzy service FMEA methodology applies the customer satisfaction to the fuzzy RPN model. We fuzzify only the service satisfaction that consist in two failure factors, intangible service and tangible service, to more effectively assess the customer satisfactions on service encounters. Proposed fuzzy service satisfactions with triangle membership function are defuzzified by using the Fuzzy Inference System, and these are eventually identified the ranks on the potential fail points. HOQ matrices are constructed from cause-effect relationships. It is possible for these relationship matrix to find a linear approximation solution on the engineering attributes. Thus, in order to demonstrate how the proposed methods work, practical sample of the A/S part in S Electronic Co. provides for the ranking of the engineering attributes which has been successfully implemented.

A Study on Notched Wi-Fi Bandwidth of Planar Monopole Antenna with Edge (에지를 가진 평면 모노폴 안테나의 무선랜 대역 저지에 관한 연구)

  • Lee, Yun Min;Lee, Jae Choon
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.9 no.4
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    • pp.43-49
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    • 2013
  • In this paper, it is designed inverted triangle structural planar monopole antenna with edge and rectangle slot for UWB(Ultra Wide Band) communication (3.1~10.6 GHz) and researched in about 5.8 GHz notch structure to prevent interference between UWB systems and existing wireless systems for using Wi-Fi service. The antenna have broadband property structurally through inverted triangle structural planar monopole which have edge. and rectangle form addition planned notch slot of 1 mm and height 0.1 mm. Monopole and ground of proposed antenna exist on coplanar plane, and excite as CPW. It used FR4 epoxy dielectric substrate of ${\varepsilon}r$=4.4, and the size is $20{\times}20{\times}1.6$ mm dimension. The measured results that are obtained return loss under -10 dB through 3.1~10.6 GHz(7.5 GHz) without Wi-Fi bandwidth and maximum gain of 8.44 dBi at E-plane. Radiation pattern is about the same that of dipole antenna at all frequency. And using notch slot and it will be able to confirm the quality which becomes notch from 5.8 GHz which are a radio LAN frequency range.

Using Fuzzy Numbers to Evaluate Service Quality(FR-SERVQUAL) (퍼지수를 이용한 서비스 품질 측정에 관한 연구)

  • Lee Seok-Hoon;Yun Deok-Gyun
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.27 no.3
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    • pp.66-74
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    • 2004
  • In this paper the authors presents a new method, named FR-SERVQUAL, of evaluating perceived service quality in Public Sectors, using triangle fuzzy numbers and semantic differential scale. By conventional quantification methods, it is not easy to express the notion of a linguistic variables and customers' subjective judgements. In contrast to the conventional PZB methods which express the customers' perception of quality as a function of gap between the expected and perceived service, this paper suggests to use the ratio of the two. Through an application example, this paper shows that the current FR-SERVQUAL approach provides a more realistic way of measuring service quality compared to existing methods.