• The Journal of Information Systems
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• v.13 no.1
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• pp.39-57
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• 2004

As a result of the fast development of Information communication technology, the competitive advantage of companies and the service quality of nonprofit organizations has been largely changed. Corresponding to this kind of change, companies have tried to make production improvement, competitive strengthening, and organizational innovation. Meanwhile, the nonprofit organizations directed by the government are pursuing the service innovation from general administration area to the public service for civilians. In relation to this, risk management of the company's information systems outsourcing has largely been studied until now. However, the study of risk management for nonprofit organization information systems outsourcing has rarely been made. In this paper, to provide the theoretical base for further research, we have attempted to develop the evaluation framework for risk management of information systems outsourcing considering the characteristics of nonprofit organizations.

• Journal of Information Technology Applications and Management
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• v.11 no.1
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• pp.39-51
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• 2004

Application systems outsourcing is an important part of IT outsourcing services. Application systems outsourcing costs is determined by service levels of outsourcers. Recent researches show there is a strong need to build industry-specific cost estimation models. In this study, an industry-specific application systems operation cost estimation model is suggested. We reviewed operation cost models of previous researches, and proposed a cost estimation model for security industry. Industry-specific service factors are defined and service levels are determined by Interviews with experts. The proposed model is tested and adjusted with empirical data. The new model shows more accurate prediction than previous general models. Future research will be needed to develop outsourcing cost estimation models for other industries and to refine cost models developed in this study.

• International Journal of Knowledge Content Development & Technology
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• v.10 no.2
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• pp.71-90
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• 2020

Recently, as the pandemic COVID-19 has been spread worldwide, international research cooperation has come to the fore to overcome the crisis and develop treatments. Currently, in Korea, with the support from the Ministry of Education and the Korea Research Foundation, the International Research Cooperation Information Center operates an online service system for international research cooperation as a venue for sharing results among international research cooperation researchers and invigorating such research. However, since Korea's performance in international research cooperation is still poor, actively pursuing measures to improve professionalism and diversity based on international cooperation is deemed necessary. Therefore, in this study, factors influencing the level of satisfaction with international research cooperation online service systems were identified, and measures to increase the satisfaction of international research cooperation online service were proposed based on the analysis results. Design of the system quality factors, accuracy and consistency of the information quality factors, and professionalism of the service quality factors were verified to have a significant effect on the satisfaction with international research cooperation online service systems. Accordingly, further strengthening the aspects of design, accuracy, consistency, and professionalism was proposed as a way to increase the satisfaction of international research cooperation online service systems.

• Information Systems Review
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• v.3 no.1
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• pp.47-60
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• 2001

• Management & Information Systems Review
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• v.17
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• pp.315-333
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• 2005

The Internet has been identified as the worlds fastest growing marketplace with seemingly limitless opportunities for marketing products and services. Logistics service quality is considered an essential strategy for success and survival in today's internet environment. Logistics excellence has become a powerful source of competitive differentiation within diverse marketing offerings of internet firms. The quality of logistics service performance is a key marketing component that helps create customer satisfaction. As the business environment has changed, the operations based definition of logistics service have evolved. The objective of this study is to examine the logistics service quality in internet shopping mall and the impact of logistics service quality on customer satisfaction. The quality factors of logistics service in this study are consist of five quality factor. The survey result is drive from a man experienced in used internet shopping mall. The finding suggest that logistics service quality of five factor had a positive effort on customer satisfaction. Specifically, timeliness had the most consistent positive effort on customer satisfaction.

• Journal of Information Technology Applications and Management
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• v.15 no.3
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• pp.243-259
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• 2008

To support business services interoperation, the BSD (Business Service Document), which is an extension of the Web Service Description Language (WSDL) the web service specification of the World Wide Web Consortium (W3C) was designed. The WSDL presents comprehensive standards for the interoperability of software components and W3C delegates extensions of WSDL to the users for their own purposes and objectives. In this article, BSD Creator, which can generate well-formed and valid BSDs, was designed and implemented. Also, the BSD Operation Pilot System where service providers can publish BSD specification documents and service users can search for services, was implemented and presented. BSD Creator and the BSD Operation Pilot System, which are the outcomes of this study, were assessed for their quality and usefulness using ISO/IEC 9126. The outcomes of this paper will be the basis on which industry groups can construct a Business Services Interoperation System, and are expected to contribute to the revitalization of business service interoperation.

• Asia pacific journal of information systems
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• v.13 no.2
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• pp.145-170
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• 2003

Open Decision Support System(DSS) is an automated and transparent system that is built to be shared both within and across organizations. The open DSS has been thought to be a set of decision components that are communicating through Web protocols. These characteristics intuitively invite the Web services concepts, which are currently one of the new trends in network-based business services. However, web services still are not active enough to be autonomous, and to provide for composing functionalities. These lead to the motivation on building a sophisticated web service to contain these features and to utilize web services on behalf of the user. This paper aims to propose a new concept of Meta Web Service, a web service-based open DSS. Decision modules in a dynamic and open DSS can be viewed as a web service. The Meta Web Service understands the users problem statement with ontology, performs web service discovery, web service composition, and automatically generates codes for composite web service execution. A prototype of example web service has been developed to show the feasibility of the proposed idea.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.27 no.1
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• pp.57-63
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• 2004

Evaluating a project is one of the key activities in managing projects, and thus it should be implemented as a part of the entire project management system. However, currently deployed systems suffer from deficiencies such as the lack of supporting distributed environment and integrity problems. Web service technology, which enables applications to work inter-operatively under a distributed computing environment, is said to solve such problems. In this paper, the web service technology is applied to evaluation management systems. The process of evaluation is designed based on the web service, data is modeled and a pilot system is implemented to test the feasibility of the technology to the domain of project evaluation.

• Journal of electromagnetic engineering and science
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• v.5 no.4
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• pp.197-203
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• 2005

This paper evaluates the impacts for interference from UWB system, and determines the tolerable UWB power spectral density(PSD) to the new deploying system, which is called a portable internet service in Korea. It also proposes the interference analysis scheme that can evaluate the characteristics of the performance degradation for portable internet service according to the emission power of UWB systems at the specified frequency bands. The proposed scheme includes a multi-rate and data service environments to deal with interference to portable internet service. It is obtained from simulation results that the transmission PSD of UWB systems should be rigidly restricted by less approximately 10 ${\~}$ 20 dB than FCC provisional limit for coexistence between UWB and portable internet service already allocated at 2.3 GHz frequency bands in Korea.

• Journal of Korea Society of Industrial Information Systems
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• v.5 no.4
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• pp.39-46
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• 2000

New products often have in-service reliability problem despite an intensive development program. Therefore reliability data must be collected and analyzed, and improvements designed and implemented. A type of reliability incentive contract which has recently attracted a lot of attention is reliability improvement warranty(RIW). It has been employed by military, airlines, telecommunication systems, and public utilities. An RIW contract requires that the supplies carries out all repairs, modify the equipment to improve its reliability, and provides all spates needed, for a fixed period, for once-off fee. This paper presents the reliability growth analysis and management methods for in-service MC68 microprocessor, which is the main component of the base station controller in PCS(Personal Communication Service) telecommunication system. The methods will provide guidelines to monitor reliability program in planning RIW contract.