• 제목/요약/키워드: Service System

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장애인활동 지원제도에 관한 한·일 비교 -장애인의 자기결정권 보장을 중심으로- (Comparative Study on the Personal Assistance System for Persons with Disabilities in South Korea and Japan -Focusing on Self-Determination of People with Disabilities -)

  • 이미정
    • 재활복지
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    • 제17권4호
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    • pp.1-26
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    • 2013
  • 사회가 발전함에 따라 장애복지정책도 장애인의 권리를 보장하기 위한 방향으로 발전하고 있으며 활동보조서비스는 장애인들의 자기결정권을 보장하는 주요 제도이다. 이번 연구의 목적은 한국의 장애인활동 지원제도의 발전방안을 모색하기 위해 한국과 일본의 제도를 비교분석하기 위한 것이다. 비교분석은 신청 자격기준, 정보제공, 지원내용(서비스의 양과 종류 및 지급기관), 이의 신청 제도, 경제적 부담능력 등과 같은 제도 현황을 중심으로 비교분석하였다. 조사 결과에 따르면 한국의 활동지원제도는 이용자의 필요욕구 보다는 행정 중심적으로 이루어지고 있었으며 서비스 시간과 서비스 유형이 개인의 활동지원 필요성에 의하여 이루어 지고 있지 못한 상태에 있었다. 반면, 일본의 활동지원제도는 자립생활의 이념에 맞춰 제공되고 있으며 자기결정권과 서비스 선택권에 의해 서비스가 계획되고 제공되고 있었다. 한국의 장애인활동 지원제도의 발전을 위해서는 첫째, 활동지원제도는 자립생활의 이념에 맞춰 제공되어야 한다. 이는 활동지원서비스의 이념이 장애인의 자기결정권과 선택권을 기초로 하고 있기 때문이다. 둘째, 신청 자격기준, 정보제공, 지원내용, 이의 신청 제도, 경제적 부담능력 등을 분석한 결과 한국의 장애인활동 지원제도는 전반적으로 재검토가 필요하다. 셋째, 한국의 활동지원제도의 효율성 및 정착을 위해 일본제도와 같이 상담지원(사례관리)체계의 도입이 필요하다. 이는 사례관리체계를 통해 활동지원의 양과 서비스 유형이 체계화되면서 장애인들의 사회참여의 기회가 확대될 것이기 때문이다.

ebXML 등록기/저장소 객체 질의 관리 시스템의 설계 및 구현 (The Design and Implementation of the Object Query Management System in ebXML Registry/Repository)

  • 전희영;이규철
    • 한국전자거래학회지
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    • 제7권3호
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    • pp.21-48
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    • 2002
  • ebXML is the international technical framework specification that enables Internet-based B2B electronic business using XML, It was standardized by UN/CEFACT and OASIS on May 2001. Registry and Repository is the core of ebXML. It supports registry services which is composed of object management service and object query management service. The object management service manages the object's life cycle and the object query management service provides a mechanism to approach metadata of stored objects. Up to now, implementations of ebXML Registry object query management system don't support full functions of the specification completely. We implemented all the functions of ebXML Registry Service Specification vl.0. This system supports Browse & Drilldown Query, Filter Query, SQL Query, and Object Retrieval Query services. And it also supports Content-based Query service which is not specified in the ebXML RS specification. The Content-based Query service is a repository service which makes it possible In pose content based queries of repository items and which will be specified on the RS specification v2.0.

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전자우편과 전자게시판을 활용한 대학도서관 전자참고서비스 (The electronic reference service in university libraries a n.0, pplying E-mail and electronic bulletin board)

  • 문정순
    • 한국도서관정보학회지
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    • 제26권
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    • pp.541-573
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    • 1997
  • This study reviews several innovative electronic reference services that will be transformed in the age of the virtual library. This study focused on reference service via E-mail and electronic bulletin board which is regarded as the most important service in a variety of electronic reference services. Through E-mail and the electronic bulletin board, the user submits questions and the librarian responds with the answer. Though interest in using E-mail and electronic bulletin board as a basis for reference service has grown considerably in recent years, it is still in its infancy in Korea. Thus the purpose of this study is to propose a model electronic reference service system using E-mail and the electronic bulletin board for university libraries in Korea. This system consists of the following modules: electronic reference services policy, open reference service via electronic bulletin board, closed reference service via E-mail, and FAQ. This system is meant to be a guide for those considering implementing such a service.

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SLA 기법을 활용한 컴퓨터 유지보수 시스템 설계에 관한 연구 (Study on design of computer maintenance & repair system using SLA technique)

  • 김성선;최용식;신승호
    • 한국컴퓨터정보학회논문지
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    • 제9권2호
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    • pp.63-68
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    • 2004
  • 본 연구는 기업이나 공공단체 학교 등 대량의 PC를 보유하고 있는 곳에서 PC의 고장에 대한 효율적이고, 체계적인 유지보수 기능을 갖는 시스템의 개발과 운영을 설계하였다. 네트워크 유지보수 계약에 활발히 사용되고 있는 서비스 수준 협약(Service Level Agree : SLA) 기법을 활용하여 서비스 제공자의 서비스 제공 수준에 대한 투명한 측정과 관리를 할 수 있게 설계하였으며, 서비스 요구 점수, 유지보수 활동, 사용자 만족도, 확인 과정에 이르기까지 서비스의 전체 과정이 하나의 시스템에서 이루어지도록 One Stop Service가 가능하도록 시스템을 설계하였다.

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System-Level Performance of Spread Spectrum-Based Add-on Service Overlaid onto the Existing Terrestrial Digital Multimedia Broadcast Band

  • Yoon, Seokhyun;Lim, Bo-Mi;Lee, Yong Tae
    • ETRI Journal
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    • 제34권4호
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    • pp.492-502
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    • 2012
  • We consider an overlaid broadcast service, where a spread spectrum (SS)-based broadcast signal is overlaid onto the existing terrestrial Digital Multimedia Broadcasting (T-DMB) band. The system is similar to the augmented data transmission in the ATSC DTV, for which it was investigated mostly in terms of link level performance, such as bit error rate. Our focus in this paper is on the system-level performances. More specifically, utilizing both a large scale path loss and a small scale fading channel model, the primary objective is to explore the tradeoff between the coverage and the achievable rate of the overlaid service and, finally, to determine the achievable rate in the overlaid service for marginal coverage reduction in the existing broadcast service. The analytical and simulation results show that an SS-based add-on service of 10 kbps to 20 kbps can co-exist with the T-DMB service while resulting in only a marginal degradation in T-DMB coverage (for example, less than one percent reduction).

SLA 기법을 활용한 컴퓨터 유지보수 시스템 설계에 관한 연구 (Study on design of computer maintenance & repair system using SLA technique)

  • 김성선;최용식;신승호
    • 한국컴퓨터정보학회지
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    • 제12권1호
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    • pp.21-27
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    • 2004
  • 본 연구는 기업이나 공공단체, 학교 등 대량의 PC를 보유하고 있는 곳에서 PC의 고장에 대한 효율적이고, 체계적인 유지보수 기능을 갖는 시스템의 개발과 운영을 설계하였다. 네트워크 유지보수 계약에 활발히 사용되고 있는 서비스 수준 협약(Service Level Agree : SLA) 기법을 활용하여 서비스 제공자의 서비스 제공 수준에 대한 투명한 측정과 관리를 할 수 있게 설계하였으며, 서비스 요구 점수, 유지보수 활동, 사용자 만족도, 확인 과정에 이르기까지 서비스의 전체 과정이 하나의 시스템에서 이루어지도록 One Stop Service가 가능하도록 시스템을 설계하였다.

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안전공급계획에 따른 판매지점들의 협조공급수준 분석 (An Analysis of Cooperation Service Level using Safety Shipment Plan)

  • 윤승철;민지영
    • 대한안전경영과학회지
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    • 제8권2호
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    • pp.115-128
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    • 2006
  • The study analyzes those relations of customer service level of each sales branch, level of cooperations among branches, and overall system-wide service level for an item. Under the continuous review method, each sales branch places an order to the outside supplier, and the each branch receives the order quantity after elapsing a certain lead time. Under these circumstances, those branches with stockout condition may be supplied by other branches with keeping stocks to cover the shortages. This policy generally increases the system-wide customer service level for an item throughout cooperations for the safety plan among branches. Therefore, in the context of inventory policy, the decision rules to determine the proper branch levels of service and cooperation levels of service are important goals in terms of attaining desired system-wide service level. This research has suggested the method and procedure to reach above goals.

외식사업 프랜차이즈에서 공정성지각이 서비스품질에 미치는 효과 (The relationship between perceived justice and service quality in the franchise system of food service business)

  • 안관영
    • 대한안전경영과학회지
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    • 제11권1호
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    • pp.137-142
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    • 2009
  • This paper reviewed the relationship between perceived justice and service quality, and the moderating effect of gender in the franchise system of food service business. Based on the responses from 135 franchisees, the results of multiple regression analysis showed that distributive and procedural justice have positive relationships with almost service quality factors. The results of moderating analysis showed that male franchisees have more positive relationships with almost service quality factors than female franchisee while in distributive justice, and that female franchisees have more positive relationships with almost service quality factors than male franchisee while in procedural justice.

Internet Information Service using Telephony and Fax, ITC-CSCC’2000

  • Jang, Young-Gun;Cho, Kyoung-Hwan
    • 대한전자공학회:학술대회논문집
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    • 대한전자공학회 2000년도 ITC-CSCC -2
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    • pp.691-694
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    • 2000
  • This paper is addressed to Internet telephony based service implementation. It describes an implementation method which uses ARS as a gateway which combines Internet and traditional public switched telephone network for Internet information service using telephony and fax, is different to traditional Internet telephony which provide enhanced speech quality and low cost functionality. This method allows telephony and/or fax user to get Internet information without additional Internet bill, Internet infrastructure and low connection quality from low signal bandwidth connected him. Implemented system is useful to a special kind information service such as climate information of Korea etc and simpler than WAP based service as for wireless mobile telephony user. We implement job opportunity information and advertisement service supported by Home page of Choong Book Small & Medium Business Administration and e-mail service supported by Korean Society for Rehabilitation of persons with Disabilities to demonstrate the system ability. As a result of test implementation, this service system works good fur blind persons and graduated persons without job, is expected to apply for special Internet information provider via Voice and Fax.

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전자무역 플랫폼의 기본요건과 운영방안에 관한 연구 (A Study on the Basic Requirements and Operation Plan of E-trade Platform)

  • 이상진
    • 통상정보연구
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    • 제6권2호
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    • pp.107-127
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    • 2004
  • The rapid development of internet information technology has increased interest in e-Trade these days, but it is not activated greatly up to now. In order to promote e-Trade, it is essential to construct cooperative process such as connecting systems among trade related parties. Building e-Trade platform which is based on the infrastructure of the past trade automatic system is key point of promoting e-Trade. To do this, a study on the basic concept and specific components of e-Trade platform is needed absolutely. At this point of view, after this paper has examined domestic and foreign studies on the fundamental technologies about electronic commerce, it drew several key technologies that could be applied to e-Trade considering the current IT trend. Then it evaluates these technologies according to Technology Reference Model(TRM) of the National Computerization Agency. This will help us to show the operation strategy as well as the concept of future e-Trade platform and its composition. On the basis of the theoretical background, this paper classified NCA's technology model into 6 fields, which are application. data, platform, communication, security and management. Considering the key technologies, e-Trade platform has to be mutually connected and accept international standards such as XML. In the aspect of business side, trade relative agencies' business process as well as trading company's process has to be considered. Therefore, e-Trade platform can be classified into 3 parts which are service, infrastructure and connection. Infrastructure part is compared of circulating and managing system of electronic document, interface and service framework. Connecting service (application service) and additional service (application service) consist of service part. Connecting part is a linking mutual parts and can be divided into B2B service and B20 service. The organization operating this e-trade platform must have few responsibilities and requirements. It needs to positively accept existing infrastructure of trade automatic system and improving the system to complete e-trade platform. It also have to continuously develop new services and possess ability to operate the system for providing proper services to demanders. As a result, private sector that can play a role as TTP(Third Trust Party) is adequate for operating the system. In this case, revising law is necessary to support the responsibility and requirement of private sector.

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