• 제목/요약/키워드: Service Sector

검색결과 1,077건 처리시간 0.026초

공공 및 민간 부문 종사 근로자의 우울증상에 영향을 미치는 요인 (Factors Influencing Depressive Symptoms in Public and Private Sector Employees)

  • 이해준;김은영
    • 한국직업건강간호학회지
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    • 제28권4호
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    • pp.242-252
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    • 2019
  • Purpose: This study aimed to identify factors influencing depressive symptoms in public and private sector employees. Methods: Survey data on 23,602 workers who had worked in the public or private sector were obtained from the 2014 Korean Working Condition Survey (KWCS). Symptoms of depression were measured using the WHO-5 Well-being Index. Data were analyzed using a $x^2$ test, t-test, and multivariate stepwise logistic regression to determine the factors affecting the symptoms of depression. Results: First, the prevalence of depressive symptoms was 41.1 % in public sector employees and 43.4 % in private sector employees. Second, the factors commonly affecting depressive symptoms in public and private sector employees were residence area, cognitive demands, development opportunities, social support from colleagues, social support from supervisors, social community at work, job rewards, and work-family conflict. In addition, age, company size, atypical work, ergonomic risks, quantitative demands, emotional demands, influence, and job insecurity were found to be predictors of depressive symptoms unique to private sector employees. Conclusion: Mental health programs including the employee assistance program (EAP) should be developed and implemented after considering the risk factors affecting depressive symptoms.

A Conceptual Framework of Port Cooperation

  • Ryoo, Dong-Keun
    • 한국항해항만학회지
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    • 제35권7호
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    • pp.581-588
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    • 2011
  • Globalization of production, changing technology in ocean shipping sector, shifting bargaining power from port service provider to port users, changing distribution patterns of the containerization and new implementation for the environment and safety concerns introduced new ways of administration in port sector. In these days, port industries cannot survive alone. Port operation and management has to be proactive to cooperate and integrate with other port operators or other industries. In the 21st century, cooperation in maritime sector is more common than that in the past with several different reasons in a mixture of forms of cooperation. Cooperation among port authorities, port operators, shipping line, inland transport service providers and/or related organizations themselves becomes to exist to overcome the challenges and development of the global transport chain. This paper investigates the concept of port cooperation and the case analysis of the cooperation in the port industry.

Liberalization of Trade in Services under ASEAN+n FTAs: A Mapping Exercise

  • Ishido, Hikari
    • East Asian Economic Review
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    • 제16권2호
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    • pp.155-204
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    • 2012
  • This study maps out the degree of liberalization of trade in services under four ASEAN+n frameworks. After constructing a database showing the existence of limitations on market access and/or national treatment by each service sector, the study finds that the commitment level differs greatly between sensitive and less sensitive sectors, and that the commitment level under the ASEAN Framework Agreement (AFAS) is the highest among the four FTAs studied. It also finds that there are cross-country and sector-wide similarities in the pattern of service sector commitment under and across each of the FTAs; this implies that the shared domestic sensitivities can be overcome by a shared economic cooperation scheme for enhancing competitiveness in the ASEAN+n region.

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STATISTICAL MODELLING USING DATA MINING TOOLS IN MERGERS AND ACQUISITION WITH REGARDS TO MANUFACTURE & SERVICE SECTOR

  • KALAIVANI, S.;SIVAKUMAR, K.;VIJAYARANGAM, J.
    • Journal of applied mathematics & informatics
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    • 제40권3_4호
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    • pp.563-575
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    • 2022
  • Many organizations seek statistical modelling facilitated by data analytics technologies for determining the prediction models associated with M&A (Merger and Acquisition). By combining these data analytics tool alongside with data collection approaches aids organizations towards M&A decision making, followed by achieving profitable insights as well. It promotes for better visibility, overall improvements and effective negotiation strategies for post-M&A integration. This paper explores on the impact of pre and post integration of M&A in a standard organizational setting via devising a suitable statistical model via employing techniques such as Naïve Bayes, K-nearest neighbour (KNN), and Decision Tree & Support Vector Machine (SVM).

연구개발 공적보조금이 서비스기업의 혁신활동에 미치는 영향 (The Effects of R&D Public Subsidies on Service Firms' Innovation Activities)

  • 김상신
    • 한국산학기술학회논문지
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    • 제11권5호
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    • pp.1829-1837
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    • 2010
  • 정부가 민간기업에 지출하는 연구개발비는 최근 들어 지속적으로 늘어왔다. 2008년에는 전체 공공 연구개발 지출액의 17%가 민간기업에 지원됐으며 서비스업에서 지출되는 연구비의 약 9%가 공공 연구개발비였으나 이들 지원금에 대한 평가 및 연구가 잘 이루어지고 있지 않다. 본 연구의 목적은 국내 서비스기업들의 양적 질적인 혁신활동 결과에 공공 연구개발 보조금이 어떠한 효과를 가지는지를 분석하는 것이다. 즉, 정부의 직접보조금이 서비스기업의 혁신활동을 촉진시키는지 구축시키는지를 Propensity Score Matching (PSM) 방법을 이용하여 실증 분석하는 것이다. 분석결과 정부의 보조금은 기업 최초 서비스혁신의 성과에만 통계적으로 유의한 양의 효과를 미치는 것으로 나타났으며 다른 결과지표에는 유의한 영향을 미치지 못하는 것으로 나타났다. 이는 정부의 서비스업에 대한 보조금 지급정책이 국가전체 혁신수준의 향상 및 양적인 증가에는 기여하지 못하나 기업자체의 경쟁력 강화를 위한 혁신활동은 촉진시킨다고 할 수 있다.

서비스 품질경영시스템의 효율성 비교분석에 관한 연구 : 시청과 도청의 서비스품질 만족도지수를 중심으로 (A Comparative Study on the Efficiency of Service Quality Management System : Focused on the SQI of City and Provincial Office)

  • 유한주;송광석
    • 품질경영학회지
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    • 제35권3호
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    • pp.21-36
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    • 2007
  • This article is to analyze the service efficiency of public sector using Data Envelopment Analysis(DEA). We tried to measure the public service quality and overall satisfaction by using several DEA models, degree of combination and top2box which is a little bit different methodology from traditional ones. We used CCR, Super-efficiency and Slack based measure(SBM) model in DEA to measure public service efficiency of the 16 public institutions(7 City Halls and 9 Provincial offices). Since the traditional method based on the measurement model(CCR, BCC) has the fundamental problems without taking account of the existence of slacks inputs and outputs in several efficient units, we suggest to measure the exact amount of efficiency and inefficiency of the public sector and rank analysis many efficient units exactly through the slacks-based measure model(SBM)

택지개발에 따른 기반시설 적기공급을 위한 유관기관 협조융자와 민간참여 방안 (Optimal Provision of Service Facilities for Large-scale Land Development Projects: A Loan Scheme and a Consortium Approach)

  • 서승환;김경환
    • 지역연구
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    • 제8권2호
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    • pp.1-9
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    • 1992
  • One of the problems associated with the current system of land development projects implemented by the public sector in Korea is that various service facilities are not ready in time for the occupation of residential dwelling. A major cause of the problem is the lack of financial arrangements which would smooth the cash-flow of the suppliers of the facilities during the project period. In this paper we present two schemes which will contribute to the optimal provision of service facilities by easing the financial constraint facing the land developers and suppliers of the facilities. The first scheme involves channeling a fraction of profits from a land development project and of the proceeds of mandatory sales of Type II National Housing Bonds as a loan to the suppliers of the service facilities. The second scheme considers the participation of the private sector in the project as a member of a consortium comprising the Korea Land development Corporation, the National Housing Fund, and private developers. It is proved that each scheme is superior to the current system. as well as entailing a very small cost.

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도서정보 기반의 고객 맞춤형 큐레이션 서비스 및 비즈니스 모델 연구 (A Study of a Personalized Curation Service and Business Model based on Book Information)

  • 권혁인;나윤빈;유미옥;최광선
    • 한국IT서비스학회지
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    • 제14권1호
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    • pp.251-262
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    • 2015
  • This study checks the conceptual definition of domestic book curation which is still in the beginning stage, the necessity of developing service and business, domestic and overseas case of relevant service. Further, the problem of book recommendation service and the difficulty anticipated in the embodiment of service are investigated together and the business model as new IT service is suggested to supplement them. Specifically, the collection of book information and customer information (interest and purchase pattern) and the procedure of mining the collected information and the process of embodying visualization was presented in the sector of service in the first place. Then, the technical transfer of developed solution and the construction cost and the method to impose commission over contents sales are presented in the sector of business. Diverse social and economic effects are expected to realize by developing and utilizing such services, namely, promoting the distribution of excellent book which were kept in dead storage so far due to lack of marketing support, recommendation readers the proper books which are convenient and necessary.

농촌 생활서비스 시설 분포와 인구감소지역의 비교분석 (Comparative Analysis of Spatial Distribution of Rural Living Service Facilities and Depopulation Areas)

  • 최진아;김상범;김수연;조한솔
    • 한국농촌건축학회논문집
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    • 제24권4호
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    • pp.77-84
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    • 2022
  • The purpose of this study is to derive implications by comparing the spatial distribution of each service facility per unit population(1,000 people) with population decline areas. For this purpose, major concepts such as living infrastructure services, Spatial Distribution of Rural Living Service Facilities, areas of declining population, and regional extinction were reviewed and trends in prior research. Based on the literature review, 'Spatial Distribution of Rural Living Service Facilities' analysis criteria were set, and it was derived by 'the number of facilities per 1,000 population by township' using population data and rural space data. And the trend of each service sector was identified and implications were derived with 89 cities and counties in 'depopulation areas' suggested by the Ministry of Public Administration and Security. The derived implications are as follows. In the medical, leisure, and sports infrastructure sectors, 'rural areas with few service facilities per unit population' and 'depopulated areas' tended to coincide. In addition, the distribution characteristics of rural and urban areas differed by sector, which is judged to depend on the inclusion of rural facilities and population density.

The Impact of Job Stress of the Cabin Crew on the Service Quality During COVID-19 era

  • Ri-Hyun SHIN;Ki-Woong KIM;Suk-Hoon CHUNG
    • 유통과학연구
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    • 제22권5호
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    • pp.117-129
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    • 2024
  • Purpose: This research aims to explore the ramifications of job stress on cabin crews within the air service distribution sector, specifically examining its impact on service quality through mediating variables such as job satisfaction and engagement during the pandemic era. Research design, data and methodology: The study is based on a sample size of 312 individuals, exclusively comprising cabin crews employed in the airline industry. Methodologically, Confirmatory Factor Analysis (CFA) and Structural Equation Modeling (SEM) were employed for statistical analysis. Results: The findings reveal that both performance evaluation and job responsibility exerted a significant impact on both job satisfaction and job engagement. Furthermore, job engagement demonstrated a substantial influence on service quality. However, in contrast, factors like unstable employment and the working environment showed no significant impact on either job satisfaction or engagement. Additionally, job satisfaction did not exert a significant influence on service quality. Conclusions: These insights will offer the valuable guidance to the airline industry in preparing for unforeseen external environments that may affect the industry. As the aviation sector navigates the challenges posed by the pandemic, understanding and addressing the intricate relationships among job stress, satisfaction, engagement, and service quality will be crucial for effective industry resilience and adaptation.