• Title/Summary/Keyword: Service Sciences

Search Result 4,640, Processing Time 0.034 seconds

Applying Service Sciences to the Web Services Based Business Model (웹 서비스 기반의 비즈니스 모델에 서비스 과학 적용)

  • Cho, Kwang-Moon
    • The Journal of the Korea Contents Association
    • /
    • v.9 no.10
    • /
    • pp.268-273
    • /
    • 2009
  • Recently, the cases of communications between the applications and interaction applications using the Web services in the implementation of the business logics among the enterprises are generalized. Therefore the needs for the more efficient business models are expanded. According to the vigorous usage of the Web services, the selection of the services which guarantee the optimum level of service quality among the various Web services is also important. Another trend of the industrial world is to apply the service sciences to the enterprise business together with the extension of the service industry. In this paper a business model which considers the quality aspect of the Web services is proposed. And the methods to apply the service sciences to this model are proposed.

A Comparison of Restoration Schemes in Multiprotocol Label Switching Networks (MPLS망의 보호 복구 기술의 비교)

  • 오승훈;김영한
    • The Journal of Korean Institute of Communications and Information Sciences
    • /
    • v.27 no.4C
    • /
    • pp.316-325
    • /
    • 2002
  • This paper investigates the restoration schemes which are applied to the MPLS domain upon a network failure. We define the following three restoration service models by combining the various restoration schemes: "FIS-based protection service" (FIS: failure indication signal), "inversion traffic protection service" and "1+1 protection service". After a qualitative analysis of the performance in them, we have analyzed it on quantitative basis by the simulation. According to the simulation results, "1+1 protection service" guarantees the fastest and most lossless restoration service among them; however, it results in consuming considerable bandwidth and producing an amount of control traffic, which means poor network utilization. On the other hand, "FIS-based protection service" spends less bandwidth and generates less control traffic, which means better network utilization, but produces poor restoration service. "Inversion traffic protection service" provides the medium restoration service and utilization between "1+1 protection service" and "FIS-based protection service."

Service Innovation Readiness of Health Institutions during COVID-19: A Perspective from the Kingdom of Saudi Arabia

  • AKHTAR, Nadeem;ALTALHI, Hassen;AHMED, Ashfaque;MUSTAFA, Fakhar;MERAJ, Muhammad Asad
    • The Journal of Asian Finance, Economics and Business
    • /
    • v.8 no.8
    • /
    • pp.375-386
    • /
    • 2021
  • The purpose of the research was to explore the factors which affect service innovation in organizations and how the utilization of resources can improve organizational performance, and gain a competitive advantage by adopting numerous innovative practices. This study hypothesizes Service Innovation Readiness (SIR) to consist of Strategic Alignment favoring Service Innovation (SASI) and Empowering Structure for Service Innovation (ESSI), which regulate the organization's preparedness to adopt service innovation changes. Six dimensions were identified and analyzed to understand their effects on SASI and ESSI. A structured questionnaire on a 5-point Likert scale was used to collect data from the selected hospitals of Saudi Arabia. The research results contribute considerably to the subject matter by theorizing SIR and the complex variable settings essential for embracing SI. This research also provides some understanding of the service innovation management dimension through a complete assessment that measures the organization's readiness and attempts to direct organizations' efforts to achieve and sustain competitive advantage. The study conducted is unique in the current geographic limits and has explored numerous SI areas of an organization's readiness to adopt service innovation.

A Practical Network Design for VoD Services

  • Lee, Hoon
    • The Journal of Korean Institute of Communications and Information Sciences
    • /
    • v.34 no.3B
    • /
    • pp.225-234
    • /
    • 2009
  • Recently IPTV service is penetrating to the ordinary home users very swiftly. One of the first phase of IPTV service is considered to be VoD, and a nationwide availability of the VoD service imposes tremendous pressure to the network resource due to its requirements for the broad bandwidth, the inherent nature of unicast technology, and the large scalability, etc. This work suggests a novel and practical method to the design of network resource for the VoD service. Especially, we explore the distributed content storage problem that takes into account the popularity of the video contents and its corresponding link dimensioning problem that takes into account the grade of service for the flow level quality of service about the VoD service. By assuming a realistic topology for the nationwide IP backbone network of Korea, which is a typical tree topology, we suggest an analytic method for the design of VoD service.

Effect of Parity and Season of Calving on Service Period in Nili Ravi Buffalo in Pakistan

  • Naqvi, A.N.
    • Asian-Australasian Journal of Animal Sciences
    • /
    • v.13 no.3
    • /
    • pp.287-291
    • /
    • 2000
  • The study was based on 1921 service period records of Nili Ravi buffaloes maintained at six dairy farms in Pakistan during the period 1978 to 1994. The mean service period was $237.57{\pm}4.5$ days in the over all data. The highest mean service period ($393.59{\pm}16.18$ days) was at MDF Rawalpindi and the lowest ($199.15{\pm}14.35$ days) was at MDF Peshawar. The difference was significant p<0.001. Late maturing buffaloes showed significantly longer service period as compared to early maturing buffaloes. Parity and seasonal effects on Service Period were studied. There was an overall trend of reduction in the length of service period with the increase in parity. The mean ($287.54{\pm}6.89$ days) service period was (highest) in parity number one and lowest in parity number eight ($107.95{\pm}19.72$ days). The difference was highly significant. In overall data significantly lower service periods were seen in buffaloes calving in spring+winter as compared to summer+fall.

The Effects of Service Quality of Ship Management Company on Customer Satisfaction and Customer Loyalty (선박관리회사의 서비스품질이 고객만족 및 고객충성도에 미치는 영향)

  • KWAK, Choong-Gon;PARK, Jong-Un;BACK, In-Heum
    • Journal of Fisheries and Marine Sciences Education
    • /
    • v.28 no.5
    • /
    • pp.1378-1387
    • /
    • 2016
  • The purpose of this study is to extract the factors affecting service quality, customer satisfaction, and customer loyalty and to find out what effect service quality & customer satisfaction, service quality & customer loyalty, and customer satisfaction & customer loyalty respectively. The results of hypothesis testing through regression analysis showed that the hypothesis between service quality of ship management company and customer satisfaction was accepted in terms of all 5 service quality dimensions of tangibility, reliability, responsiveness, assurance and empathy. Also, the hypothesis between service quality of ship management companies and customer loyalty was accepted in terms of all 5 service quality dimensions of tangibility, reliability, responsiveness, assurance and empathy. Lastly, the hypothesis between customer satisfaction and customer loyalty was accepted.