• Title/Summary/Keyword: Service Review

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Analysis of Google's success factors and direction

  • LEE, Sang-Youn;KIM, Se-Jin
    • Korean Journal of Artificial Intelligence
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    • v.8 no.2
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    • pp.11-16
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    • 2020
  • Among the innovative companies leading the era of the 4th industrial revolution, the world's largest Internet company is Google. Google has grown by providing convenient services such as Internet search, Android smartphone operating system, and video. Now, Google is leading the global IT industry by continuing to develop in various new business fields based on open service platforms, artificial intelligence, and big data. In this study, an exploratory discussion was conducted on Google's success factors and future directions. The purpose of the research is to understand the development process of the IT field from the successfactors of Google and to analyze the development direction of the future IT industry. Google's success factors were its open platform policy and successful acquisitions of external companies. In fact, most of the services Google offers come from companies that have acquired and acquired them. In addition, there was a corporate culture that values and supportsthe spirit of challenge and autonomy of members who are not afraid of failure. Based on this study's review of Google's direction analysis, the follow-up study will infer the direction of the IT industry in depth and look at the future technologies that IT majors need to prepare.

Exploration of Variables Affecting Inpatient Experience Satisfaction: Using a Multiple-Regression and Revised ISA (환자만족도에 영향을 주는 환자경험 변인 탐색: 중회귀 및 수정된 ISA를 통하여)

  • Seo, Hyojeong
    • Korea Journal of Hospital Management
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    • v.27 no.2
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    • pp.44-52
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    • 2022
  • Purposes: This study tried to extract variables affecting patient-experience satisfaction level in hospital situation, using a multiple-regression analysis and ISA(Revised Importance-Satisfaction Analysis), and to explore variables needed to be improved. Methodology: A mobile-based online patient-experience survey was conducted in eleven general hospitals in A city. To test the validity of this test, this data was compared with the data from Health-Insturance Review and Assessment Service. Then, the standardized regression coefficients extracted from a multiple-regression analysis were used as the importance scale to be used in ISA. Finding: Taken together, the areas with the highest contribution for the in-hospital patient-experience satisfaction level were medication and treatment process and hospital environment. In conclusion, the revised ISA which can show satisfaction and importance both with simultaneously and multi-axis way would be useful in hospital improvement activities. Practical Implications: This study tried to develop a mobile-based patient-experience survey, and to extract the major variables affecting patient-satisfaction level and to identify variables need to be improved. Finally, this should help hostipals to prepare the assessment process with various improvement activities.

Technological Trends of C-/X-/Ku-band GaN Monolithic Microwave Integrated Circuit for Next-Generation Radar Applications (차세대 레이더용 C-/X-/Ku-대역 GaN 집적회로 기술 동향)

  • Ahn, H.K.;Lee, S.H.;Kim, S.I.;Noh, Y.S.;Chang, S.J.;Jung, H.U.;Lim, J.W.
    • Electronics and Telecommunications Trends
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    • v.37 no.5
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    • pp.11-21
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    • 2022
  • GaN (Gallium-Nitride) is a promising candidate material in various radio frequency applications due to its inherent properties including wide bandgap, high carrier concentration, and high electron mobility/saturation velocity. Notably, AlGaN/GaN heterostructure field effect transistor exhibits high operating voltage and high power-density/power at high frequency. In next-generation radar systems, GaN power transistors and monolithic microwave integrated circuits (MMICs) are significant components of transmitting and receiving modules. In this paper, we introduce technological trends for C-/X-/Ku-band GaN MMICs including power amplifiers, low noise amplifiers and switch MMICs, focusing on the status of GaN MMIC fabrication technology and GaN foundry service. Additionally, we review the research for the localization of C-/X-/Ku-band GaN MMICs using in-house GaN transistor and MMIC fabrication technology. We also discuss the results of C-/X-/Ku-band GaN MMICs developed at Defense Materials and Components Convergence Research Department in ETRI.

Exploring the Psychosocial Characteristics and Systematic Support of Academically Maladjusted Students (의과대학 학업부적응 학생의 심리사회적 특성과 체계적 지원방안에 대한 탐색)

  • Park, Young-Soon;Chun, Kyunghee;Lee, Tae Hee
    • Korean Medical Education Review
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    • v.24 no.3
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    • pp.215-230
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    • 2022
  • The purpose of this study was to explore the psychosocial characteristics of academically maladjusted students and the College's current status regarding academic maladjustment based on 4-year medical student cohort data collected from 2018 to 2021 and through interviews with 10 medical education experts using the integrated research method. This study included 223 students who consented to inclusion in the student cohort and participated in the emotional behavior test and college adaptability test of whom 65 students experienced academic maladjustment. Academically maladjusted students had significantly higher scores for social stress, anxiety, sense of inadequacy, attention, hyperactivity, and school maladjustment, and significantly lower scores for relationships with parents, interpersonal relationships, self-esteem, self-confidence, and self-strength. Academic and social integrity, emotional stability, university satisfaction, and university service satisfaction were all significantly lower in the academically maladjusted students than in the non-maladjusted group. The expert interviews indicated that academic maladjustment was mainly recognized as a personal problem, with causes such as lack of motivation and learning methods, vulnerability to stress, lack of social relationships and alienation, lack of support from the family, and insufficient resilience. Systematic support other than counseling for academically maladjusted students is required, and an early diagnosis and preventive intervention are important.

Recent Spatial and Temporal Trends of Malaria in Korea

  • Kim, Yeong Hoon;Ahn, Hye-Jin;Kim, Dongjae;Hong, Sung-Jong;Kim, Tong-Soo;Nam, Ho-Woo
    • Parasites, Hosts and Diseases
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    • v.59 no.6
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    • pp.585-593
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    • 2021
  • This study was done to provide an analytical overview on the latest malaria infection clusters by evaluating temporal trends during 2010-2019 in Korea. Incheon was the most likely cluster (MLC) for all cases of malaria during the total period. MLCs for P. falciparum, vivax, malariae, ovale, and clinically diagnosed malaria without parasitological confirmation were Jeollanam-do, Incheon, Gangwon-do, Gyeongsangnam-do, and Jeollabuk-do, respectively. Malaria was decreasing in most significant clusters, but Gwangju showed an increase for all cases of malaria, P. vivax and clinically diagnosed cases. Malaria overall, P. falciparum and P. vivax seem to be under control thanks to aggressive health measures. This study might provide a sound scientific basis for future control measures against malaria in Korea.

A Study on the Mitigation Methods of Financial Burden in Public Long-term Care Insurance System: Comparison of South Korea, Japan, and Germany (한국·일본·독일의 공적 장기요양보험제도 재정부담 완화 과정 비교)

  • Yoon, Na-Young;Lee, Dong Hyun
    • Health Policy and Management
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    • v.32 no.3
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    • pp.258-271
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    • 2022
  • The rapidly aging trend of Korea is a major factor that threatens the sustainability of the long-term care insurance system. Therefore, looking at how Japan and Germany mitigated the financial burden when they managed similar long-term care insurance systems will provide important implications for improving the Korean system in the future. The study was conducted using the literature review method, and the "country" was set as a unit for the case analysis. The three countries selected are Korea, Japan, and Germany. Recently in Korea, the insurance premium rates of all subjects have been rapidly rising, which can exacerbate the issue of intergenerational equity. On the other hand, Japan has responded to the aggravating finances for long-term care insurance due to aging by raising coinsurance for selected groups like the wealthy elderly. Germany is selectively raising the insurance premium rates by additionally increasing the premium rate for childless recipients. A more preventive and quality-oriented care service plan can be promoted by referring to the recent changes in Japan and Germany. In addition, a more effective and selective increase in payment burden in Japan and Germany could be considered in response to a recent equity issue in Korea.

Cluster Model of Multilingual Training of University Students: Theory and Practice of Engineering Education

  • Suvorova, Svetlana;Khilchenko, Tatyana;Gnatyshina, Elena;Uvarina, Natalia;Savchenkov, Alexey
    • International Journal of Computer Science & Network Security
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    • v.22 no.10
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    • pp.107-112
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    • 2022
  • Nowadays clusters are recognized as an important instrument for promoting industrial development, innovation, competitiveness and growth. An educational cluster is a set of interrelated vocational educational institutions of various levels that are united by industry with each other and are connected by partnership with industry enterprises. This article attempts to develop and describe cluster model of university students' multilingual training. The purpose of this study is to describe multilingual training of university students and their polycultural competencies formation and to define the process of multilingual training in form of a cluster. The authors consider clusters as an integral part of the educational campus within the concept framework of Shadrinsk State Pedagogical University. To determine the essence of the concept of a cluster model of university students' multilingual training, theoretical, empirical, observational, and diagnostic methods were implemented, such as a review of scientific literature, a compilation of best practices, observation, statistical methods, etc. The authors analyzed the programs of partner universities and organized international webinars and internships for bachelors and masters abroad and developed online courses "Foreign language for undergraduate students and masters". Experimental data obtained during the implementation of cluster training show the effectiveness of the formation of students' polycultural competencies.

Delphi studies on the operational problems of the Emergency Vehicle Priority Signal System and improvement measures (긴급차량 우선신호시스템 운영상의 문제점 도출과 개선방안에 관한 델파이 연구)

  • Jin-hyeon, Kim
    • The Korean Journal of Emergency Medical Services
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    • v.26 no.3
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    • pp.185-199
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    • 2022
  • Purpose: Prompt arrival of emergency vehicles at the scene is important. Therefore, special cases for emergency vehicles are being applied. However, there remain obstacles that obstruct the prompt arrival during dispatch. Methods: First, a literature review revealed five categories of problems with the emergency vehicle priority signal system. Then, the first Delphi survey was conducted to confirm the validity of the five categories. Further, a second Delphi survey was conducted to identify additional problems, and we used a 5-point Likert scale for a third Delphi survey. Results: A total of 92 items were extracted from preceding studies. The validity of the five categories was confirmed in the first Delphi survey. Then, 123 additional items were derived from the second Delphi survey, and the final 50 items were selected from 93 items obtained from the third Delphi survey. Conclusion: This study revealed problems and improvement measures for improving the operation of the emergency vehicle priority signal system that were not proposed in previous studies.

Literature Review on the Development of Cognitive Function Improvement Program for the Elderly in Community (지역사회 노인의 인지기능 향상 프로그램 개발에 대한 문헌적 고찰)

  • Lee, Sun-myung;Chae, Joo-Hyun
    • Journal of Korean Clinical Health Science
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    • v.10 no.2
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    • pp.1600-1606
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    • 2022
  • Objective: This study was to compares and analyzes programs applied to improve cognitive function in patients with mild cognitive impairment and early dementia in the community to find out their effectiveness. Methods: In this study, 12 papers were finalized by searching for "elderly", "cognitive", "community", and "program" using the database of the Research Information System (RISS), National Assembly Library, and Korean Studies Information (KISS). Results: Programs for cognitive function were in the order of cognitive stimulation program, arts and crafts, and exercise program. In the program, rather than applying the cognitive stimulation program alone, the program was operated by combining leisure or exercise, music, art, and handicraft. The time was shown to be 30 minutes. The most frequently used evaluation tool was MMSE, followed by GDS and BBS. By cognitive domain, cognitive stimulation program and memory, satisfaction in psychology, and balance ability in exercise were evaluated the most. In the cognitive area, various cognitive stimulation areas were included, and in the exercise area, basic exercise, muscle strength exercise, joint exercise, and balance exercise were applied. Conclusion: Therefore, developing a program to improve cognitive function for mild cognitive impairment, it will be possible to prepare guidelines to establish and development.

A Study on the Organizational Resilience of Netflix

  • Song, Minzheong
    • International Journal of Internet, Broadcasting and Communication
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    • v.14 no.3
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    • pp.40-50
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    • 2022
  • The purpose of this study is to prove the global OTT, Netflix's organizational resilience (OR). For this, we review previous literatures regarding Netflix's OR and the theoretical logic of the OR. Then, we investigate Netflix's organizational culture (OC), corporate structure and business strategies based on the five levers of the OR. As a result, the first lever, the coordination makes Netflix to get rid of the inner wall by creating Netflix terms like 'sunshining,' and 'postmortem,' which makes their employees extraordinarily candid with each other. The second lever, the cooperation provides employees with understanding customers by sharing company and service information openly and broadly through transparent board system, billboard advertising, etc. The third lever, the clout allows Netflix to encourage independent decision-making by their employees. Netflix customers are under scrutiny and served 24/7 via live chat or phone by supporting a high-performance workplace. The fourth lever, the capabilities are related to Netflix's keeping highly effective people and it establishes a culture of highly motivated employees. The "dream team" policy is run by what is known as the "keeper test." The last lever, the connections make Netflix to forge external strategic partnership to stay agile. There is no rule for partnering with key content producers by allowing creative freedom to them.